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Overview

What is Domo?

Domo is a full self-service business intelligence software that combines several data analysis and reporting tools into one platform. It helps users connect to multiple data sources, create robust visual reports, manage their data, send messages in real-time, manage projects,…

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Recent Reviews

TrustRadius Insights

Domo has become an integral part of organizations, serving as a platform to standardize data consumption and reporting. Users from various …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 28 features
  • Report sharing and collaboration (68)
    9.1
    91%
  • Drill-down analysis (67)
    9.0
    90%
  • Customizable dashboards (69)
    8.6
    86%
  • Pre-built visualization formats (heatmaps, scatter plots etc.) (67)
    8.2
    82%

Reviewer Pros & Cons

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Pricing

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What is Domo?

Domo is a full self-service business intelligence software that combines several data analysis and reporting tools into one platform. It helps users connect to multiple data sources, create robust visual reports, manage their data, send messages in real-time, manage projects, and develop new apps.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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SAP Crystal is an analytics and reporting software solution for SMBs. SAP Crystal comprises Crystal Reports for pixel-perfect reporting, and SAP Crystal Server for automated distribution and self-service access to reports, dashboards and data exploration.

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Product Demos

Domo demo

YouTube

Domo Demo: Data Visualization

YouTube

Domo Demo

YouTube

DOMO is Awesome - Visualization Tool Demo

YouTube
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Features

BI Standard Reporting

Standard reporting means pre-built or canned reports available to users without having to create them.

8.3
Avg 8.2

Ad-hoc Reporting

Ad-Hoc Reports are reports built by the user to meet highly specific requirements.

9
Avg 8.1

Report Output and Scheduling

Ability to schedule and manager report output.

8.5
Avg 8.4

Data Discovery and Visualization

Data Discovery and Visualization is the analysis of multiple data sources in a search for patterns and outliers and the ability to represent the data visually.

7.9
Avg 8.1

Access Control and Security

Access control means being able to determine who has access to which data.

9
Avg 8.6

Mobile Capabilities

Support for mobile devices like smartphones and tablets.

9.2
Avg 8.0

Application Program Interfaces (APIs) / Embedding

APIs are a set of routines, protocols, and tools for used for embedding one application in another

7.7
Avg 7.9
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Product Details

What is Domo?

Domo's Business Cloud is a full self-service business intelligence (BI) software that promises to bring all business data together in one platform. According to the vendor, the Business Cloud can help organizations automate reporting, turn data into intelligence, and help executives make faster better-informed decisions.

According to the vendor, companies can use Domo to:

  • Connect to Any Business Data
  • Get Analytics & Insights
  • Generate Robust Visual Reports
  • Manage Data
  • Send Messages in Real-Time
  • Manage Projects & Tasks
  • Download or Develop New Apps

Domo Features

BI Platform Features

  • Supported: Administration via Web Interface
  • Supported: Live Connection to External Data
  • Supported: Snapshot of External Data
  • Supported: In-memory data model
  • Supported: Multi-Data Source Reporting (Blending)
  • Supported: Data warehouse / dictionary layer
  • Supported: ETL Capability
  • Supported: ETL Scheduler

Supported Data Sources Features

  • Supported: MS Excel Workbooks
  • Supported: Text Files (CSV, etc)
  • Supported: Oracle
  • Supported: MS SQL Server
  • Supported: IBM DB2
  • Supported: Postgres
  • Supported: MySQL
  • Supported: ODBC
  • Supported: Cloudera Hadoop
  • Supported: Hortonworks Hadoop
  • Supported: EMC Greenplum
  • Supported: IBM Netezza
  • Supported: HP Vertica
  • Supported: ParAccel
  • Supported: SAP Hana
  • Supported: Teradata
  • Supported: Sage 500
  • Supported: Salesforce
  • Supported: SAP
  • Supported: Google Analytics

BI Standard Reporting Features

  • Supported: Pixel Perfect reports
  • Supported: Customizable dashboards
  • Supported: Report Formatting Templates

Ad-hoc Reporting Features

  • Supported: Drill-down analysis
  • Supported: Formatting capabilities
  • Supported: Report sharing and collaboration

Report Output and Scheduling Features

  • Supported: Publish to Web
  • Supported: Publish to PDF
  • Supported: Output Raw Supporting Data
  • Supported: Report Delivery Scheduling

Data Discovery and Visualization Features

  • Supported: Pre-built visualization formats (heatmaps, scatter plots etc.)
  • Supported: Location Analytics / Geographic Visualization

Access Control and Security Features

  • Supported: Multi-User Support (named login)
  • Supported: Role-Based Security Model
  • Supported: Multiple Access Permission Levels (Create, Read, Delete)
  • Supported: Report-Level Access Control
  • Supported: Table-Level Access Control (BI-layer)
  • Supported: Field-Level Access Control (BI-layer)

Mobile Capabilities Features

  • Supported: Responsive Design for Web Access
  • Supported: Mobile Application
  • Supported: Dashboard / Report / Visualization Interactivity on Mobile

Additional Features

  • Supported: Real-Time Messaging Platform
  • Supported: Project & Task Management
  • Supported: Appstore

Domo Screenshots

Screenshot of Screenshot of

Domo Video

Why Domo?

Domo Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesUSA, Australia, Canada, Japan
Supported LanguagesEnglish, Japenese

Frequently Asked Questions

Domo is a full self-service business intelligence software that combines several data analysis and reporting tools into one platform. It helps users connect to multiple data sources, create robust visual reports, manage their data, send messages in real-time, manage projects, and develop new apps.

GoodData, Mediafly Intelligence360, and Looker are common alternatives for Domo.

Reviewers rate Report sharing and collaboration and Report Delivery Scheduling and Role-Based Security Model highest, with a score of 9.1.

The most common users of Domo are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(235)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Domo has become an integral part of organizations, serving as a platform to standardize data consumption and reporting. Users from various departments rely on Domo to visualize information from multiple sources such as Google Analytics, website traffic, product stats, and personal/group trackers. With Domo, regional directors, board of directors, brand leaders, and C-level executives have found a trusted reporting source that addresses the need for consolidated reporting on core KPIs and provides a quick tool for data extraction and analysis. This software has proven to be invaluable in centralizing data visibility and collaboration across departments, allowing users to connect and correlate data from different platforms for historical data analysis and visualization. Whether it is finance, HR, sales, engineering, product development, marketing, or client services departments, Domo is used to report key project indicators and metrics. The software's ability to combine internal and external data provides a holistic view of the organization's performance and leverages data resources effectively. Domo's features have automated reporting processes while reducing reliance on IT resources. It has also provided valuable insights into previously unexplored areas of the business. By aggregating data from various sources, Domo assists customer success teams in understanding customer behavior and performance. In addition, its intuitive user interface makes it an excellent tool for executive reporting by all departments within an organization.

Valuable Tool: Users find Domo to be a valuable tool that provides useful data quickly and easily. Some reviewers have stated that Domo allows them to generate easy-to-read reports and share them with a wide range of stakeholders. The ability to export data in multiple formats is also appreciated by users, as it enables them to customize the information they need for different applications or uses.

User-Friendly Interface: The user interface of Domo is easy to understand and navigate, making it user-friendly. Many users have mentioned that they appreciate the seamless connectivity with other software and data sources, which enables efficient communication among users and spreads information to different teams. Additionally, the capability of connecting multiple platforms makes it easier for users to access and aggregate information from various sources.

Powerful Data Visualization: Domo offers a powerful report generator that automatically creates charts using different metrics, making it a top-notch tool for data visualization. Several reviewers have expressed their satisfaction with the flexibility of Domo, as it allows them to build once, modify, reuse, and avoid repetitive tasks. Furthermore, the centralized platform provided by Domo where all data is stored has been praised by users for giving them access to all their data in one place.

Difficulties in Dataset Management: Some users found it hard to get a visual idea of where their datasets were linked to and felt that it would be helpful to see the schema like in other software such as Sisense or Salesforce. Renaming a field in a dataset caused issues and broke everything that was built. Users desired better tables and pivot tables with basic Excel functionality.

High Cost: The price was considered fairly high for small businesses. Some users mentioned that Domo is expensive and expressed dissatisfaction with the cost of the software.

Steep Learning Curve: The software has a steep learning curve, causing some users to give up and not use it. Users mentioned limitations due to lack of technical know-how, difficulties in navigating through the platform if they do not use it daily, and the need for more comprehensive training.

Users highly recommend integrating Domo with other tools for enhanced functionality and to meet specific business intelligence needs. They suggest exploring other options if Domo does not fulfill these requirements. Users also advise taking ample time for implementation and providing training for new users to become familiar with navigating Domo effectively.

Domo is praised for its ability to make data visually appealing and easy to understand. Users recommend investing time in learning the software as it simplifies live data collection and management, aiding in decision-making. They also advise checking if Domo supports the required type of business intelligence and upcoming upgrades.

Users find Domo to be an excellent tool for managing data effectively, projects, and tasks. It is seen as budget-friendly and easy to use compared to other business intelligence tools. Domo's analysis capabilities, information management features, and ability to connect multiple data sources are highly recommended. Users also appreciate Domo's simple and attractive interface, fluidity, and ease of accessing historical data.

Attribute Ratings

Reviews

(1-25 of 72)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Demonstrate progress towards Key Success Indicators
  • Present Data Visualizations sourced from disparate software systems
  • Reduce the number of private Excel databases
  • It is easy for me to create a visualization and then forget I created it.
  • When I created Domo visualizations, I kept up with the methods and tools every day. My role changed. I use Domo less and I forget all I might create with it.
Rajeev Saxena | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Domo allows us to easily and quickly create visually appealing dashboards that aggregate and show information from a wide variety of sources.
  • The nicest part is that it automatically creates a chart that makes use of a variety of different metrics.
  • It's a powerful tool with a top-notch report generator.
  • The colours are awful, and the charts and other components are more difficult to work with than those in Power BI and similar programmes.
  • It's not always possible to pinpoint an issue with the SQL in a single sentence.
  • The visual aids may need some improvement, but other than that, everything else is great and runs well.
Nastassja Rodriguez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Interactive platform.
  • Connectivity with other apps.
  • Collaborative work.
  • Easy to manage data visualisation.
  • Built-in formula/code editor (Beast Mode) to enhance chart creation.
  • At first, it is hard to get a hang of some of the more complex charts such as gauges. The guides are ok but hard to follow along and are just blocks and blocks of text. More interactive videos would be helpful to support the already existing material.
August 10, 2021

Domo is good

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Making bar graphs, the ability to choose the date points for each axis.
  • Making pie charts, having multiple options for visuals.
  • Reporting trends and seeing the data as it progresses over time.
  • User friendly, Domo offers lots of modules to learn the program.
  • Domo at first can be an little overwhelming with all its capabilities, I would advise maybe a tutorial starting with smaller options with lower data points.
  • The Domo university isn't very user friendly. I tried to sign up for modules and it was very glitchy.
  • I feel I learned more by just playing around in Domo rather than sitting through the Domo university
Jonghee Jo | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Easy-to-understand user interface
  • Connecting with other software and data sources
  • Communication capacity among users
  • Processing could be slow for very large datasets.
  • Pivot table functionality is limited.
  • It could use more data connectors to other software.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • The end user experience within Domo is exceptional. The UI and metrics and clean and easy to read while also being very versatile and useful.
  • The platform is very easy to navigate and find the dashboards that you need.
  • The mobile app is the best in the industry. If you need a good mobile experience for your users, Domo is hands-down the way to go.
  • BI is all about data accuracy. I'm not sure what they deal is but there have been some data inconsistency on our Sales dashboards which has caused us to often not fully trust the numbers being displayed. This could be fully on our side and how we are pulling the data but it's worth mentioning.
  • I think Buzz is a gimmick. No one ever uses it. If we need to communicate with do it over Slack. I don't find it very valuable to have a communication tool within the BI platform. Maybe other businesses like it but it just gets in the way for me.
  • It is very expensive which often puts it on the chopping block when we are looking to cut costs.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • The interface is easy to understand and use.
  • Monitor company data on the go at any time.
  • CRM data and web analytics.
  • The cost of the software is pretty high.
  • Not as visually appealing as other software out there.
  • I wish they sped up the process of rolling out new features.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Consolidates data from different sources
  • Makes it easy to review data without having to pull new reports all the time
  • Ease of use with filters and exporting
  • I do not build the reports and dashboards myself, I typically request for that info but it would be nice if it were more user friendly.
April 28, 2021

Domo Review

Emily Sperduto | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • All your data is in one place.
  • It was way more user friendly than complex platforms like Salesforce.
  • It has a variety of dashboard formats and creates easy-to-read reporting so we can track RFP statuses, wins/losses, revenue, etc.
  • It can be timely to build out custom reports.
  • It is very costly.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Domo is very good at meeting multiple needs. It is a warehouse cum ETL cum Visualization platform, eliminating the need for various systems talking to each other.
  • Provides multiple options for ETL i.e. drag and drop ETL (Magic ETL), MySQL, and Redshift.
  • Has a wide range of data connection—over 600 data connectors, Excel Add-IN, ODBC connectors, etc.
  • The visualization definitely needs improvement.
  • Search capability on the platform is very rudimentary, not useful at all.
  • More option can be provided in customizing user profiles.
October 01, 2019

Domo is good.

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Automates dataflows
  • Allows for security on the row level
  • The data visualization aspect if working in analytics
  • Datasets alerts
  • R and Python integrations
William H McCall - MBA | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Build once. modify, reuse, and stop doing the same thing over and over.
  • Everyone is working from the same page/dataset.
  • Super easy to get data in and out of Domo.
  • Huge datasets can be challenging. Dataflows that move hundreds of millions of rows can take a very long time.
  • Domo needs a native SAP connector. Third party products like CData are severely limited in their ability to extract data from SAP
  • Domo can get too focused on the next whiz-bang feature and neglect improving core functionality that might not get as much wow factor.
Kyle Tucker | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Exceptional Transform area of the platform - any/all raw data can be manipulated and combined to create datasources that are very useful for our departments.
  • Visualization layer is clean and is very business presentable. Its simple but includes depth. Visuals can be created/used by all roles throughout our firm, its not limited to analysts.
  • Ability to communicate and talk about insights in the data - the communication tool is exceptional. I can @ mention specific users to bring attention to a discovery. I can start a private chat. I can annotate and communicate what I am seeing. I love it.
  • Mobile experience is excellent. When I am on the road i can actively monitor and engage with my team due to my Domo dashboard on my mobile device. Its amazing to run the business and not worry while away from the office.
  • Some user experience issues need to be addressed - but full features? Domo tends to do an excellent job when it comes to feature set.
September 17, 2019

Domo is Great

Parker Howell | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Domo is flexible, making it easy to integrate a number of datasources quickly.
  • Domo's UI is nice and friendly to business leaders.
  • Domo's integration with R/Python is a game-changer.
  • Domo Buzz is annoying and not helpful.
  • Building cards is easy, but as technology improves I'd expect things to get even easier to build.
  • I'd like to see more investment in the R/Python integration.
September 17, 2019

Favorite BI Tool!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Visualizations: many options with a very well designed/aesthetic.
  • Date ETL: all the tools you need to connect, transform and manipulate your data.
  • Alerts: have your data tell you when you need to take actions.
  • Data processing times can feel very slow. Often the longest portion of a data flow procedure is moving the data. If there were a way to do all of the transformations without moving the data that would be amazing.
David Hills ★ | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Connecting Data - Domo has a variety of connector, including Google Sheets, so practically all data can be inputted and correlated across a company.
  • Visualization - Domo has the ability to create a number of visualizations.
  • Calculated Metrics - In Domo you can create your own metrics using existing ones and manipulating them with formulas.
  • Intuitive ETL's - Domo's ETL function is pretty straightforward and easy to learn. I personally think the layout it fun to use sometimes.
  • Copying Reports - In Excel or Google Sheets, I like to make copies of similar reports and modify them as necessary for users. In Domo, makes copies of reports (called cards) but all copies are connected. So if you adjust the copy, it changes the original. This means a user has to recreate the report from scratch and then adjust it.
  • Unforgiving SQL - Domo does allow users to write their own SQL codes, which is great. However, Domo's SQL code is pickier than the other SQL database I've used (Metabase).
  • Text Alerts - Domo's alerts aren't always the smartest. Some of my dashboards are about the sales teams monthly performance and I get notified when there is a change of more than 20%. I always get notified at the start of the month that reports have changed from 'x' number to zero. This is expected because it's a monthly report and I hate getting texts about it. The only reason I don't term them off so I can be aware if something breaks in the middle of the month.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • DOMO users can drill into the data quickly with ease.
  • It is very user-friendly for both the person creating cards and also for operators to use.
  • It is accessible through the app on the phone.
  • The new storytelling filtering reset button should reset both the filters on a card that is built and filters created elsewhere on the dashboard.
  • Would like a way to incorporate financial statements in a different format vs. just the table view.
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