Domo Reviews

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169 Ratings
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Score 8.6 out of 100

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April 28, 2021
Emily Sperduto | TrustRadius Reviewer
Score 9 out of 10
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Support Rating

9
Overall, the Support Team is great and extremely responsive when I face issues using the platform.
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April 29, 2021
Yosef Ing | TrustRadius Reviewer
Score 8 out of 10
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Support Rating

8
The support team is very helpful in assisting us at any moment.
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April 27, 2021
Luke Ferrel | TrustRadius Reviewer
Score 10 out of 10
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Support Rating

10
Support is world class. Several times we ran into issues, and they would trouble shoot with us for a long time. They would not only solve the problem, but also help us with best practices
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May 24, 2021
Anonymous | TrustRadius Reviewer
Score 10 out of 10
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Support Rating

10
I have only had to contact that them twice. Both times the person on the other side was knowledgeable about their product and was able to assist me and resolve my issue in a short timely fashion. Cant ask for more.
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April 28, 2021
Anonymous | TrustRadius Reviewer
Score 9 out of 10
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Support Rating

10
I have not had to interact with Domo's support team directly, however our internal team has mentioned they are fairly quick. Their knowledge base resource center has also been helpful in the past when needing to search for a quick answer or solution. I have not had a problem with this.
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April 28, 2021
Anonymous | TrustRadius Reviewer
Score 9 out of 10
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Verified User
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Support Rating

9
Domo has a good support team—pretty proactive and does regular follow-up. If required, they are open to having one on one meetings. However, they put a lot of restrictions on who can reach the support and an organization has to pay extra if they need better support. I understand their concern for cost but there are other products that don't put such binding restrictions on approaching support by users.
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Feature Scorecard Summary

Pixel Perfect reports (49)
8.2
Customizable dashboards (69)
8.4
Report Formatting Templates (62)
8.4
Drill-down analysis (69)
8.3
Formatting capabilities (68)
8.4
Integration with R or other statistical packages (1)
9
Report sharing and collaboration (69)
8.3
Publish to Web (50)
8.7
Publish to PDF (54)
8.4
Report Versioning (1)
7
Report Delivery Scheduling (62)
8.2
Pre-built visualization formats (heatmaps, scatter plots etc.) (67)
8.5
Location Analytics / Geographic Visualization (61)
8.4
Predictive Analytics (1)
7
Multi-User Support (named login) (64)
8.9
Role-Based Security Model (62)
8.4
Multiple Access Permission Levels (Create, Read, Delete) (67)
8.3
Single Sign-On (SSO) (1)
10
Responsive Design for Web Access (61)
8.5
Dedicated iOS Application (51)
8.4
Dedicated Android Application (1)
10
Dashboard / Report / Visualization Interactivity on Mobile (59)
8.6
REST API (1)
8
Javascript API (1)
8
iFrames (1)
8
Java API (1)
8
Themeable User Interface (UI) (1)
7
Customizable Platform (Open Source) (1)
7

What is Domo?

Domo's Business Cloud is a full self-service business intelligence (BI) software that promises to bring all of your business data together in one platform. According to the vendor, the Business Cloud can help organizations automate reporting, turn data into intelligence, and help executives make faster better-informed decisions.

According to the vendor, companies can use Domo to:

  • Connect to Any Business Data
  • Get Powerful Analytics & Insights
  • Generate Robust Visual Reports
  • Manage Data
  • Send Messages in Real-Time
  • Manage Projects & Tasks
  • Download or Develop New Apps

Domo Features

BI Platform Features

Has featureAdministration via Web Interface
Has featureLive Connection to External Data
Has featureSnapshot of External Data
Has featureIn-memory data model
Has featureMulti-Data Source Reporting (Blending)
Has featureData warehouse / dictionary layer
Has featureETL Capability
Has featureETL Scheduler

Supported Data Sources Features

Has featureMS Excel Workbooks
Has featureText Files (CSV, etc)
Has featureOracle
Has featureMS SQL Server
Has featureIBM DB2
Has featurePostgres
Has featureMySQL
Has featureODBC
Has featureCloudera Hadoop
Has featureHortonworks Hadoop
Has featureEMC Greenplum
Has featureIBM Netezza
Has featureHP Vertica
Has featureParAccel
Has featureSAP Hana
Has featureTeradata
Has featureSage 500
Has featureSalesforce
Has featureSAP
Has featureGoogle Analytics

BI Standard Reporting Features

Has featurePixel Perfect reports
Has featureCustomizable dashboards
Has featureReport Formatting Templates

Ad-hoc Reporting Features

Has featureDrill-down analysis
Has featureFormatting capabilities
Has featureReport sharing and collaboration

Report Output and Scheduling Features

Has featurePublish to Web
Has featurePublish to PDF
Has featureOutput Raw Supporting Data
Has featureReport Delivery Scheduling

Data Discovery and Visualization Features

Has featurePre-built visualization formats (heatmaps, scatter plots etc.)
Has featureLocation Analytics / Geographic Visualization

Access Control and Security Features

Has featureMulti-User Support (named login)
Has featureRole-Based Security Model
Has featureMultiple Access Permission Levels (Create, Read, Delete)
Has featureReport-Level Access Control
Has featureTable-Level Access Control (BI-layer)
Has featureField-Level Access Control (BI-layer)

Mobile Capabilities Features

Has featureResponsive Design for Web Access
Has featureDedicated iOS Application
Has featureDashboard / Report / Visualization Interactivity on Mobile
Additional Features
Has featureReal-Time Messaging Platform
Has featureProject & Task Management
Has featureAppstore

Domo Screenshots

Domo Video

Domo gives every business user—from executives to interns—the power to make better-informed decisions in less time. It’s not just a tool for data visualization or mining, or a dashboard, or anything you think you’ve seen before. It’s a business management platform, and it changes everything.

Domo Integrations

Domo Competitors

Domo Pricing

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No
EditionPricing DetailsTerms
Standard$83.00Per Month
Professional$160.00Per Month
Enterprise$190.00Per Month

Domo Support Options

 Paid Version
Phone
Live Chat
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar

Domo Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android
Supported Countries:USA, Australia, Canada, Japan
Supported Languages: English, Japenese

Frequently Asked Questions

What is Domo?

Domo is a full self-service business intelligence software that combines several data analysis and reporting tools into one platform. It helps users connect to multiple data sources, create robust visual reports, manage their data, send messages in real-time, manage projects, and develop new apps.

What is Domo's best feature?

Reviewers rate Multi-User Support (named login) highest, with a score of 8.9.

Who uses Domo?

The most common users of Domo are from Mid-size Companies and the Computer Software industry.