Dotloop Reviews

7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.5 out of 100

Do you work for this company? Learn how we help vendors

Overall Rating

Reviewer's Company Size

Last Updated

By Topic

Industry

Department

Experience

Job Type

Role

Reviews (1-6 of 6)

Companies can't remove reviews or game the system. Here's why.
Caitlynn Dickerson | TrustRadius Reviewer
October 01, 2020

Easy to use!

Score 10 out of 10
Vetted Review
Verified User
Review Source
As an Administrative Coordinator within a property management office for a large hospital, Dotloop has been a huge success for us since using the software! It has cut down on tremendous amounts of physical paperwork as well as time from physically signing paperwork, to filing, to recording data and reporting it has really cut down the work time.
  • Dotloop has a great user interface. The features that seem small but are a huge help such as automatically scrolling to where the person needs to review and sign is very creative.
  • It has been great to be able to pull documents from the app on a mobile device to a web browser on a desktop.
  • It is very easy to organize documents (add, remove, arrange, edit, etc.)
  • I have occasionally encountered the software's wording/tips covering the text on the document.
I would definitely recommend Dotloop because of how easy it's been to use for all parties involved and how much it has simplified processes and procedures. It is very user friendly, cuts down on unnecessary steps and is very customizable. The ability to configure the software to how you need to use it is a plus!
Read Caitlynn Dickerson's full review
Gary Shouldis | TrustRadius Reviewer
September 24, 2020

The Perfect Document Signing Software For Real Estate Transactions

Score 10 out of 10
Vetted Review
Verified User
Review Source
Dotloop is being used by our company and clients for easy document signing for real estate transactions. It is being used in the real estate department as well as with several clients in the real estate industry. When it comes to real estate, document signing and organization is a critical function as delays signing or missing documentation can cause delays in the deal process and cause delays in closing.

Dotloop removes these concerns by creating a dead-simple way for anyone to sign documents online. Homebuyers and sellers do not need to go through time-consuming registration processes, they simply click on the link and it opens the document for them to sign. It is so easy to use that we have never had a technical issue or question from a client on how to use it.
  • No sign up or registration process for buyers and sellers.
  • Unique links for each user makes it easy and fool proof to use.
  • It is so easy to use there are no instructions needed, even for first time users.
  • Can be clunky at times if you need to make edits and resigning existing documents.
  • The admin interface is a not the most user friendly.
  • Should have more training videos for setting it up and adding documentation.
If you are a real estate agent or brokerage, Dotloop is a must-have for seamless document signing and central storage. The fact that buyers and sellers do not have to jump through hoops or go through lengthy registration processes makes it a must-have tool to keep your deals on track. There is a bit of a learning curve when first using the interface and training of agents but it is well worth it for the ease of use for your clients.
Read Gary Shouldis's full review
Jamaal Dickerson | TrustRadius Reviewer
September 11, 2020

Dotloop has made my life so much easier!

Score 10 out of 10
Vetted Review
Verified User
Review Source
Dotloop made it easy to complete my transaction and the process was smooth by using it to complete daily paperwork needs (signatures, agreements, etc.). Not having to physically go somewhere to sign something was great and it was convenient. By having everything electronic, it saves a ton on paperwork and storage!
  • Dotloop's user interface is the best I've seen! It brings you exactly to where you need to read and sign.
  • The security features were great and it makes it easy when the client doesn't need to create an account.
  • Convenience is everything! Dotloop has made it easier than ever to complete multiple days of paperwork.
  • The viewing could be a bit more user friendly when opening from different types of devices.
  • It would be nice if there was an alert that clients don't need to try to login when opening a document since they don't have an account.
Dotloop is great for those who need to get paperwork done AND complete it in a timely efficient manner. It has never been easier to store your files in one place by having this software rather than having paperwork scattered all over the place. Dotloop has made the process much faster and transactions are able to be completed quicker than ever!
Read Jamaal Dickerson's full review
Mallorie Kragt | TrustRadius Reviewer
March 12, 2020

Dotloop doesn't make you jump through hoops

Score 10 out of 10
Vetted Review
Verified User
Review Source
We currently use Dotloop as a way to connect buyers and sellers to their agents and other affiliates without having to leave their homes. We send purchase agreements and other documents that need to be signed to them via email and they are able to sign wherever they are.
  • Ease of use
  • Reliability
  • Convenience
  • Security
  • Privacy
  • Uploading information from the MLS on the phone app
  • Being able to separate loops when a purchase doesn't go through
  • Search capacity when loops are archived
I use Dotloop whenever I get a new client and use it as a way to track what forms have been signed and what part of the process we are in. It's very nice to be able to send someone a document that needs to be signature verified and they're able to sign it in their car, at work, or anywhere. There is a certain demographic that does not have a great trust in electronic signature programs so they tend to be more of a pen and paper type situation.
Read Mallorie Kragt's full review
Tracey Blackmon | TrustRadius Reviewer
March 19, 2020

Dotloop is a helpful alternative to in-office signing.

Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Dotloop in our office for e-signing documents such as listing agreements, closing agreements, and any other real estate forms. I personaly use it to get leases and renewal signed as well as management agreements.
  • Being able to sign a document without having to come into the office.
  • Being able to have multiple people sign that document.
  • Having everything saved in one place is a plus.
  • I'd like to see better functionality on the property management side. Right now it seems geared more toward real estate sales, which is fine. I make it work for me.
  • It would be nice to be able to just choose signature, date, or initials etc. and just be able to click every line and have it appear rather than having to click on the item you want every time. I know you can copy and paste but you have to click paste every time.
  • It would be great if people could sign using one email. I get why they have to have separate emails, so that not just one person is signing for everyone but it would be great if there was some other way to be able to get more than one person to sign using just one email. A lot of people don't have separate emails or even an email address at all.
Dotloop is well suited for all of our signing needs. I love it. It makes things so much easier.
Read Tracey Blackmon's full review
Anonymous | TrustRadius Reviewer
March 16, 2020

Dotloop for rental applications

Score 8 out of 10
Vetted Review
Verified User
Review Source
The brokerage I belonged to used it for rental (and presumably sale) transactions; it allows for document sharing and keeping track of tasks like e-signatures, identification uploads, edits, etc. It streamlines the transaction process by putting everything in one place that multiple agents and administrators can access. We attached rental applications and contracts to it, and shared task lists so that everyone knew what was missing and what needed to be done next.
  • Various permissions, so privacy is ensured but tasks can be shared with the right parties
  • Status differentiation to make it easy to see what needs to be done next
  • Fairly decent customer service
  • Somewhat clunky interface that can be a little dizzying at times
  • Weird login protocols (at least when I was using it), making it hard to switch from the free to paid version or vice versa
  • Membership limitations that make businesses buy more subscriptions than they need, or not enough
Dotloop seems to be a great tool for real estate transactions. For the small brokerage I was in, I know the cost was somewhat prohibitive and caused the administration to make agents share accounts to save money, which made some transactions a logistical mess, but if there were more forgiving membership tiers that issue might be avoided.
Read this authenticated review

About Dotloop

Dotloop is presented by the vendor as an all-in-one real estate transaction management solution that gives brokers and teams full visibility into their business and empowers agents to close deals. It is now a property of Zillow (acquired 2015).

Dotloop Technical Details

Operating Systems: Unspecified
Mobile Application:No