TrustRadius
dotMailer solutions work great for global firms!dotMailer was originally used only in our Europe region, but when I came on as the North America Marketing Manager, other e-mail products were not working for us. dotMailer was attractive because we can have all Marketing staff that deal with a specific brand on one account with a corporate rate. We are able to share templates, compare performance, develop contact lists and cross-promote our services globally, all through one uniform platform. The introduction of Easy Editor templates really improved my experience with dotMailer, as it no longer requires any use of HTML formatting and so we can just drag and drop elements. Folders make it easy to categorize the types of images you use on a regular basis. The reports are robust and the segment feature allows you to section out your audience to drive more engagement. In today's digital world, there are so many products to choose from, but for our needs, dotMailer is perfect.,Easy Editor - no HTML required. It's very easy to drag and drop your elements, customizing the campaign according to your needs. Reports- the reports are robust, showing you your open rates, browsers used, who clicked what, etc. It is easy to section out this information and deliver it to the appropriate stakeholders. Templates - building your own template library makes creating and sending campaigns and quick and easy experience. In a global company like ours, it also enables consistency across the brand locations throughout the world.,Updating contact lists can be cumbersome. It would be much easier if we could just make mass update to contact lists without having to export and re-import them. For example, if you upload a list of Joe's contacts and then want them to all be individually tagged with Jane instead, you would have to export the list, change everyone's rep to Jane, and then import the list again. The time zone on our account is set to London which creates challenges for the other cities (New York, Chicago, Seattle, Sao Paulo) that we send emails for. We definitely have to be cautious when scheduling out emails so that we get the timing correct. I would love to be able to view previous months' activities and expand the comparison tool to view trends over time.,10,Better customer service Increased brand awareness Increased brand engagement Streamlined processes Regular communication with customers Increased audience/reach,Constant Contact,10,20,7
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dotMailer
12 Ratings
Score 7.2 out of 101
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dotMailer Reviews

dotMailer
12 Ratings
Score 7.2 out of 101
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Amanda Kocefas profile photo
April 22, 2014

Review: "dotMailer solutions work great for global firms!"

Score 10 out of 10
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dotMailer was originally used only in our Europe region, but when I came on as the North America Marketing Manager, other e-mail products were not working for us. dotMailer was attractive because we can have all Marketing staff that deal with a specific brand on one account with a corporate rate. We are able to share templates, compare performance, develop contact lists and cross-promote our services globally, all through one uniform platform. The introduction of Easy Editor templates really improved my experience with dotMailer, as it no longer requires any use of HTML formatting and so we can just drag and drop elements. Folders make it easy to categorize the types of images you use on a regular basis. The reports are robust and the segment feature allows you to section out your audience to drive more engagement. In today's digital world, there are so many products to choose from, but for our needs, dotMailer is perfect.
  • Easy Editor - no HTML required. It's very easy to drag and drop your elements, customizing the campaign according to your needs.
  • Reports- the reports are robust, showing you your open rates, browsers used, who clicked what, etc. It is easy to section out this information and deliver it to the appropriate stakeholders.
  • Templates - building your own template library makes creating and sending campaigns and quick and easy experience. In a global company like ours, it also enables consistency across the brand locations throughout the world.
  • Updating contact lists can be cumbersome. It would be much easier if we could just make mass update to contact lists without having to export and re-import them. For example, if you upload a list of Joe's contacts and then want them to all be individually tagged with Jane instead, you would have to export the list, change everyone's rep to Jane, and then import the list again.
  • The time zone on our account is set to London which creates challenges for the other cities (New York, Chicago, Seattle, Sao Paulo) that we send emails for. We definitely have to be cautious when scheduling out emails so that we get the timing correct.
  • I would love to be able to view previous months' activities and expand the comparison tool to view trends over time.
dotMailer is a great tool whether you are a standalone shop or a global company. I am not familiar with many other programs, but my favorite thing about dotMailer is the ability to have all of our constituents on the same account to share templates and ideas, as well as gauge our performance levels. To any colleague within our Group, I would 100% recommend dotMailer.
Read Amanda Kocefas's full review

About dotMailer

Categories:  Email Marketing

Pricing

Has featureFree Trial Available?Yes
Does not have featureFree or Freemium Version Available?No
Does not have featurePremium Consulting/Integration Services Available?No
Entry-level set up fee?No

dotMailer Technical Details

Operating Systems: Unspecified
Mobile Application:No