Dovetail Employee Engagement Suite Reviews

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Kimberly Roe | TrustRadius Reviewer
March 27, 2017

Dovetail Review

Score 10 out of 10
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I have used Dovetail Employee Engagement Suite in previous Human Resources roles and have found that the amount of data that was collected assisted our entire global HR Department in handling Employee Relations issues and questions that came up daily. We used Dovetail to track cases on a daily basis across 5 different production plants in the US and Canada. The tool was multi-functional in every way and also helped us manage our workforce digitally. The employee self service piece was extremely helpful in saving the HR Department time with answering simple employer related questions in the employee was able to search the system and find the answers to their questions on their own.
  • Employee Self Service - All of our employees who used this service had nothing but great things to say about how user friendly it was and that the data was easy to read and search through.
  • Dovetail Customer Service - Our rep was instrumental in making sure we had all of the tools we needed for launch day. The system had no surprises and everything was explained in detail prior to going live.
  • Data Tracking - Keeping track of Employee Relations in a company of over 1000 employees can be a difficult task but Dovetail made this very easy. Adding cases and managing the progress of cases that are assigned to you is very user friendly.
  • I would like to see a recruiting piece added to the management system. This would make it easier to track employees within the Dovetail Suite who were new or were no longer with the company.
  • Dovetail may now be integrated with UltiPro but at the time it was not and this would have been a nice feature.
I believe the Dovetail Suite was suitable for what my organization used it for in our HR Department, data collection and case tracking for over 1000 employees. The software was well suited for this and provided us with multiple ways of reading and managing the data for reporting, EEOC claims, evidence of liability, etc.

I believe Dovetail would be less appropriate for an all around Human Resources Management System. This is more of a data tool.
Read Kimberly Roe's full review

Dovetail Employee Engagement Suite Scorecard Summary

About Dovetail Employee Engagement Suite

Dovetail Employee Engagement Suite is a cloud-based HR service delivery platform from Austin-based Dovetail Software.
Categories:  HR Service Delivery

Dovetail Employee Engagement Suite Technical Details

Operating Systems: Unspecified
Mobile Application:No