Skip to main content
Dovetail Employee Engagement Suite

Dovetail Employee Engagement Suite


What is Dovetail Employee Engagement Suite?

Dovetail Employee Engagement Suite is a cloud-based HR service delivery platform from Austin-based Dovetail Software.

Read more
Recent Reviews
Read all reviews
Return to navigation


View all pricing

What is Dovetail Employee Engagement Suite?

Dovetail Employee Engagement Suite is a cloud-based HR service delivery platform from Austin-based Dovetail Software.

Entry-level set up fee?

  • No setup fee


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

1 person also want pricing

Alternatives Pricing

What is WorkBright?

For businesses that are rapidly, seasonally, or just plain constantly hiring, WorkBright aims to take the cumbersome and traditionally paper-heavy process of onboarding and puts it all online. They make it possible for new employees to fill out their W4s, upload photos of licenses and…

What is greytHR?

The greytHR Platform is a suite of cloud HR solutions for small and medium enterprises (SMEs). It offers productivity tools for people management, simpler HR processes, and professional delivery of HR services. The Employee Portal for the manager and employee self-service supports better employee…

Return to navigation

Product Details

What is Dovetail Employee Engagement Suite?

Dovetail Employee Engagement Suite is a cloud-based HR service delivery platform from Austin-based Dovetail Software.

Dovetail Software provides an HR Service Delivery Experience that includes HR Case Management, Employee Relations Case Management, Employee Portal, HR Knowledge Management and Reporting & Analytics that enables HR to achieve excellence in HR Service Delivery and meets the needs of a modern HR team. These needs include enhancing the Employee Experience and improving HR Experience of delivering HR services.

Dovetail Employee Engagement Suite Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
Return to navigation


View all alternatives
Return to navigation

Reviews and Ratings


Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Based on user reviews, the most common recommendations for the app are as follows:

  1. It is important to ask questions to understand the customizable layers of the system.
  2. Users advise organizing case types before adding them to Dovetail.
  3. The system is easy to use with uncomplicated case management.

Users have found it beneficial to ask questions in order to gain a better understanding of the customizable layers of the system. Reviewers recommend organizing case types prior to adding them to Dovetail for improved efficiency. Additionally, users have mentioned that the app's case management functionality is straightforward and easy to use.


(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
March 27, 2017

Dovetail Review

Kimberly Roe | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I have used Dovetail Employee Engagement Suite in previous Human Resources roles and have found that the amount of data that was collected assisted our entire global HR Department in handling Employee Relations issues and questions that came up daily. We used Dovetail to track cases on a daily basis across 5 different production plants in the US and Canada. The tool was multi-functional in every way and also helped us manage our workforce digitally. The employee self service piece was extremely helpful in saving the HR Department time with answering simple employer related questions in the employee was able to search the system and find the answers to their questions on their own.
  • Employee Self Service - All of our employees who used this service had nothing but great things to say about how user friendly it was and that the data was easy to read and search through.
  • Dovetail Customer Service - Our rep was instrumental in making sure we had all of the tools we needed for launch day. The system had no surprises and everything was explained in detail prior to going live.
  • Data Tracking - Keeping track of Employee Relations in a company of over 1000 employees can be a difficult task but Dovetail made this very easy. Adding cases and managing the progress of cases that are assigned to you is very user friendly.
  • I would like to see a recruiting piece added to the management system. This would make it easier to track employees within the Dovetail Suite who were new or were no longer with the company.
  • Dovetail may now be integrated with UltiPro but at the time it was not and this would have been a nice feature.
I believe the Dovetail Suite was suitable for what my organization used it for in our HR Department, data collection and case tracking for over 1000 employees. The software was well suited for this and provided us with multiple ways of reading and managing the data for reporting, EEOC claims, evidence of liability, etc.

I believe Dovetail would be less appropriate for an all around Human Resources Management System. This is more of a data tool.
  • Dovetail saved our HR Department time and money on Employee Relations questions and topics in that our Generalists were able to look up other cases that were similar in order to compare the issue the employee was having at the time. This allowed them to focus on other HR related questions throughout the day.
  • Our overall business objective was to save our HR Department time, while also giving the Generalists tools to tackle their daily objectives without hesitation.
Dovetail was perfect for solving a major issue regarding our Employee Relations data tracking. No other software that was researched gave us the flexibility to track our data and manage our programs efficiently. Dovetail support was also better than any other software support I have worked with in the past. I would recommend their product to anyone.
Return to navigation