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draw.io

draw.io

Overview

What is draw.io?

draw.io is an online diagramming tool with integrations with Jira, Google, and Confluence available free online or at cost depending on integration chosen.

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Recent Reviews

TrustRadius Insights

Draw.io is a versatile tool that has been widely adopted by users for various use cases. Many users have found it to be an excellent …
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Highly recommend!!

8 out of 10
March 23, 2020
Incentivized
Draw.io is a fantastic tool to assist in any diagrams, from network diagrams through to rack setups, even through to use case diagrams! …
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Simple drawing program

8 out of 10
January 29, 2020
Incentivized
I use draw.io to make diagrams because of how simple it is to use. If I need to do a presentation, this is the easiest way to make a …
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Ready, Set, Draw!

9 out of 10
August 01, 2019
Incentivized
We use this tool for many different types of graphs, diagrams, tables and charts. It is very intuitive and because we can export vectors, …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Up to 10 Users

$5

Cloud
per month

Up to 20 Users

$11

Cloud
per month

Up to 50 Users

$27.50

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is draw.io?

draw.io Video

With draw.io you can create flow charts and process diagrams, org charts and mind maps, network and architecture diagrams, UML diagrams and mockups, floor plans, and much more, and add them to pages in Confluence and issues in Jira.Document everything in diagrams with draw.io ...
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draw.io Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

draw.io is an online diagramming tool with integrations with Jira, Google, and Confluence available free online or at cost depending on integration chosen.

Reviewers rate Support Rating highest, with a score of 7.8.

The most common users of draw.io are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(149)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Draw.io is a versatile tool that has been widely adopted by users for various use cases. Many users have found it to be an excellent replacement for Visio and XMind, using it daily to create flowcharts, entity relationship diagrams, and sitemaps. Organizations have embraced draw.io as a means to embed diagrams and workflows in shared document repositories like Confluence, making it easy for all departments to access and edit information in one centralized location. The software has proven especially valuable in clarifying complex business decisions through the creation of decision trees and workflows.

One of the standout features of draw.io is its ability to create and edit various types of diagrams with ease. Users appreciate the convenience of accessing their documents from any machine with a web browser, enabling them to work on their projects seamlessly. Draw.io has become a go-to tool for drawing flowcharts, diagrams, and illustrations used in writing papers and projects. Its availability as a free product combined with its intuitive interface makes it a smart choice for users seeking a simple yet powerful diagramming solution.

In addition to its popularity among individuals and organizations, draw.io has also found favor within specific industries. Web design agencies rely on draw.io to create complex information architecture, site maps, and spec requirements for websites, facilitating collaboration with clients. Researchers utilize draw.io to create different types of graphs, diagrams, tables, and charts without any loss of quality when exported. IT service departments embrace draw.io for diagramming software concepts such as database entity-relationship diagrams and system component diagrams.

The software excels at creating user flows through products, making it invaluable during the product development and design process. Its unlimited canvas and easy-to-use interface enable UX design teams to define user journeys and various flows for design solutions. Graduate education and research departments use draw.io to enhance student experiences by designing box flow solutions for websites and marketing strategies.

Draw.io stands out as a great alternative to Microsoft Visio due to its wide range of native stencils and intuitive web interface. It is commonly employed to create network diagrams, rack setups, and use case diagrams, which streamline communication and documentation processes. Overall, draw.io is a highly versatile and widely used tool that caters to the needs of individuals, teams, and organizations across diverse industries.

Wide variety of shapes and high level of customizability: Many users have praised Draw.io for its wide range of shapes and the ability to customize diagram layouts. They appreciate the flexibility this offers in creating visual representations that meet their specific needs.

Fairly intuitive interface: Several reviewers have mentioned that Draw.io is fairly intuitive to use, even without the need for a tutorial. They find it easy to draw shapes and connect them together, allowing them to quickly create diagrams without any steep learning curve.

Seamless integration with other platforms: Draw.io's ability to integrate with other platforms has been highly appreciated by users. This seamless integration allows for smooth operation when working with documents and file systems within their organization, enhancing collaboration and productivity.

Unintuitive Shape Connection: Some users have found connecting shapes together in less common ways to be unintuitive and requiring effort to figure out. This has led to a slower workflow and additional time spent trying to understand the mechanics of shape connection.

Limited Cloud Collaboration Features: Users have expressed dissatisfaction with the cloud collaboration environment in Draw.io, specifically mentioning the absence of group editing and live dynamic sharing/editing compared to Microsoft Office. This limitation hinders real-time collaboration and makes it difficult for teams to work simultaneously on diagrams.

Difficulty Importing from Gliffy: Several users experienced difficulty converting pre-existing drawings and workflows from Gliffy to Draw.io. They reported that formatting and dependencies often do not transfer correctly, causing frustration and extra work in recreating or fixing diagrams after import.

Users have made several recommendations based on their experiences with Draw.io. The three most common recommendations are as follows:

  1. Improve the interface and provide pre-determined templates. Many users suggest that Draw.io should enhance its interface and offer more pre-determined templates to make it easier to create diagrams. This would be particularly beneficial for users who don't have advanced knowledge in drawing diagrams.

  2. Work on design and user experience. Several reviewers have recommended that Draw.io should focus on improving shapes, colors, and overall ease of use. They believe that enhancing the design and user experience would make the tool more visually appealing and intuitive.

  3. Compare Draw.io with other tools. Users suggest comparing Draw.io with other similar tools to understand its power and ease of use. This would help potential users evaluate whether Draw.io is the right fit for their needs.

It is worth noting that these recommendations are based on the users' opinions and suggestions.

Attribute Ratings

Reviews

(1-7 of 7)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
Draw.io is one of the most functionally useful products out there. Completely free, the product gives you the ability to quickly build flowcharts, workflows, wireframes, and prototypes to get your point across. As product lead, I've personally used draw.io for all the use cases mentioned above. It has helped us design user experience on our platform without breaking the bank.
  • It's free to use.
  • It integrates with Google drive so your work autosaves with every change.
  • It's extremely user-friendly and easy to pick up.
  • As you work in a browser, the app seems to lag if you work on it for a while.
  • The app appears to glitch from time to time if you work for longer periods of time, making you lose some of your work of you're not careful.
  • Exporting your work in the form you would like can be challenging. You need to pay close attention to the previews and page layouts to make sure your work comes out the way you envision it.
If you have small budgets and need to quickly create prototypes or flowcharts, draw.io is perfect for you. It's free, easy to use and user-friendly. Even if you're a beginner and have no design skills, the application is intuitive and has a simple learning curve making it extremely easy to pick up and use.
March 23, 2020

Highly recommend!!

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Draw.io is a fantastic tool to assist in any diagrams, from network diagrams through to rack setups, even through to use case diagrams! This ensures easy communication and is hugely beneficial for documentation.
  • Flow charts.
  • Network diagrams.
  • Rack mock diagrams.
  • Increase library image types.
  • Auto save ability.
  • Further automation for networking diagrams (e.g. cable runs).
Those who need to create professional diagrams for low cost, without having to use proprietary software, allowing for ability for any users to edit.
Mauro García Aurelio | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
In my particular case, from the product area of our company, I am the only one who uses the software. I usually make different graphs, but most of all flowcharts to describe our processes, both internal, and many times to present to our customers. I found in Draw.io a simple but very powerful solution that allows me to perform high-quality work in a short time.
  • Integration with Google Drive.
  • Friendly interface.
  • Sometimes it is a bit slow.
Draw.io allows you to quickly and easily make a large number of graphics such as flowcharts, networks, UMLs, etc. It allows working in collaboration with other users and is integrated with Google Drive.
Pankaj Bhowmik | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
In my group, we use draw.io vastly for drawing flowcharts, diagram, or illustrations. We further use these drawing to write papers and projects. This tool is a smart choice for users since it is free to use. Moreover, there are some paid drawing-software and there are some people who got used to those. Besides these guys, most of us in the dept use draw.io. My group consists of researchers and we have no collaboration in terms of business. In my opinion, there should not be significant objections regarding the draw.io. Yes, security might be a concern for business purpose where they may claim that their confidential design could be on the web portal.
  • This is a fully online dependent tool, easy to use, and free. At the same time, we can share the design with the people in a group. This feature gives a good match for teamwork.
  • This tool has a large collection of shapes. These shapes are possible to organize easily. If a high level of perfection is required, then it can be controlled by placing proper (x,y) coordinate or rotating by a specific angle.
  • You can have multiple pages on one webpage. It makes easier to edit, modify and update your file which is helpful to track different versions and projects (if you use draw.io a lot).
  • This is a great tool for researchers. Draw.io and Overleaf help to write research papers. When a PDF format of the image is exported, it gives good drawing quality.
  • This online tool is more flexible and user-friendly compared to other expensive software.
  • The tool is not efficient for adding 3D effect on the shapes.
  • The drawing quality degrades when JPG or PNG image formats are downloaded. The SVF format also has some problems for universal use. Hence, when you use Microsoft Word and try to put in an image, you might have to sacrifice image quality.
  • It is limited to shapes only, it would be nice to have a graph option.
  • The online integration of with Overleaf could be better.
Well suited scenarios:
  • Flowcharts
  • Shape drawings
  • Figures for research papers
  • PowerPoint presentations

Less suited scenarios:
  • The use of JPG format figures
  • Confidential figures used for business purpose
  • Graphs
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Draw.io is being used in my organization as a replacement for something like Visio that lives in the cloud. By this I mean creating things like flowcharts, entity relationship diagrams, etc. We're also evaluating it as a potential replacement for Xmind for creating sitemaps and sharing them with clients without requiring them to download any new software.
  • Draw.io offers a lot of shapes and customizability of how the diagrams are laid out. We've been able to create a lot of different things with it, and have barely scratched the surface of the sorts of things that we could do.
  • Draw.io is fairly intuitive in the way that you draw shapes and connect shapes together, I was able to figure it out without a tutorial.
  • Draw.io is fast and performant for me compared with some of the alternatives.
  • Connecting shapes together in slightly less common ways isn't quite as intuitive and took some effort to figure out.
  • It would be nice if the shapes could be auto-positioned and auto-sized accordingly to fit the contents and keep the diagram as neat and tidy as possible.
If you need to create a diagram in the cloud, I haven't found a better tool yet. If you need further customizability or export options not offered, then a larger tool might make more sense, but wherever Draw.io can fit in, I think it's the ideal solution.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are using draw.io mainly for creating user flows as part of the product development / design process. It helps us a lot to easily draw the flows we need and collaborate with the team on that file. It's very intuitive and easy to use.
  • It's great for drawing user flows and prototypes.
  • Great for collaborating with the team.
  • When you are not using their stand-alone app and get invited to the draw.io file with a link, then it sometimes gets hard to open the file.
Great for team collaboration when you need to create and share visual flows, prototypes, mindmaps, etc.
Matt Heerema | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our web design agency uses Draw.io to create complex information architecture, site map, and spec requirements for websites. It is an easy to use, easy to share, clear set of tools that allows us to rapidly create and share these artifacts with our clients, get their commentary, make changes, and finalize sign-off on the most important part of any web design project: the site structure.
  • Rapid mind-mapping: draw.io's tools are simple to use, minimizing time between thought and action
  • Cloud-based sharing: no need to hunt for the right export settings to share documents with a client
  • Google Suite / Drive integration: Draw.io files live alongside all our other project documentation inside of Google Drive.
  • Interface is pretty spartan, which can be a strength, but better utilization of Google's design standard could lead to a cleaner interface, making it more fun to use.
  • Better tools to reflow connected elements in a comprehensible way would be very handy.
Good for: Rapid mind mapping, prototyping, site mapping, org charts are our primary usage and what this is really well suited for.

Less good: complex drafting, room layouts, detailed physical layout emulating.
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