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draw.io

draw.io

Overview

What is draw.io?

draw.io is an online diagramming tool with integrations with Jira, Google, and Confluence available free online or at cost depending on integration chosen.

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Recent Reviews

TrustRadius Insights

Draw.io is a versatile tool that has been widely adopted by users for various use cases. Many users have found it to be an excellent …
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Highly recommend!!

8 out of 10
March 23, 2020
Incentivized
Draw.io is a fantastic tool to assist in any diagrams, from network diagrams through to rack setups, even through to use case diagrams! …
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Simple drawing program

8 out of 10
January 29, 2020
Incentivized
I use draw.io to make diagrams because of how simple it is to use. If I need to do a presentation, this is the easiest way to make a …
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Ready, Set, Draw!

9 out of 10
August 01, 2019
Incentivized
We use this tool for many different types of graphs, diagrams, tables and charts. It is very intuitive and because we can export vectors, …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Up to 10 Users

$5

Cloud
per month

Up to 20 Users

$11

Cloud
per month

Up to 50 Users

$27.50

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is draw.io?

draw.io Video

With draw.io you can create flow charts and process diagrams, org charts and mind maps, network and architecture diagrams, UML diagrams and mockups, floor plans, and much more, and add them to pages in Confluence and issues in Jira.Document everything in diagrams with draw.io ...
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draw.io Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

draw.io is an online diagramming tool with integrations with Jira, Google, and Confluence available free online or at cost depending on integration chosen.

Reviewers rate Support Rating highest, with a score of 7.8.

The most common users of draw.io are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(149)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Draw.io is a versatile tool that has been widely adopted by users for various use cases. Many users have found it to be an excellent replacement for Visio and XMind, using it daily to create flowcharts, entity relationship diagrams, and sitemaps. Organizations have embraced draw.io as a means to embed diagrams and workflows in shared document repositories like Confluence, making it easy for all departments to access and edit information in one centralized location. The software has proven especially valuable in clarifying complex business decisions through the creation of decision trees and workflows.

One of the standout features of draw.io is its ability to create and edit various types of diagrams with ease. Users appreciate the convenience of accessing their documents from any machine with a web browser, enabling them to work on their projects seamlessly. Draw.io has become a go-to tool for drawing flowcharts, diagrams, and illustrations used in writing papers and projects. Its availability as a free product combined with its intuitive interface makes it a smart choice for users seeking a simple yet powerful diagramming solution.

In addition to its popularity among individuals and organizations, draw.io has also found favor within specific industries. Web design agencies rely on draw.io to create complex information architecture, site maps, and spec requirements for websites, facilitating collaboration with clients. Researchers utilize draw.io to create different types of graphs, diagrams, tables, and charts without any loss of quality when exported. IT service departments embrace draw.io for diagramming software concepts such as database entity-relationship diagrams and system component diagrams.

The software excels at creating user flows through products, making it invaluable during the product development and design process. Its unlimited canvas and easy-to-use interface enable UX design teams to define user journeys and various flows for design solutions. Graduate education and research departments use draw.io to enhance student experiences by designing box flow solutions for websites and marketing strategies.

Draw.io stands out as a great alternative to Microsoft Visio due to its wide range of native stencils and intuitive web interface. It is commonly employed to create network diagrams, rack setups, and use case diagrams, which streamline communication and documentation processes. Overall, draw.io is a highly versatile and widely used tool that caters to the needs of individuals, teams, and organizations across diverse industries.

Wide variety of shapes and high level of customizability: Many users have praised Draw.io for its wide range of shapes and the ability to customize diagram layouts. They appreciate the flexibility this offers in creating visual representations that meet their specific needs.

Fairly intuitive interface: Several reviewers have mentioned that Draw.io is fairly intuitive to use, even without the need for a tutorial. They find it easy to draw shapes and connect them together, allowing them to quickly create diagrams without any steep learning curve.

Seamless integration with other platforms: Draw.io's ability to integrate with other platforms has been highly appreciated by users. This seamless integration allows for smooth operation when working with documents and file systems within their organization, enhancing collaboration and productivity.

Unintuitive Shape Connection: Some users have found connecting shapes together in less common ways to be unintuitive and requiring effort to figure out. This has led to a slower workflow and additional time spent trying to understand the mechanics of shape connection.

Limited Cloud Collaboration Features: Users have expressed dissatisfaction with the cloud collaboration environment in Draw.io, specifically mentioning the absence of group editing and live dynamic sharing/editing compared to Microsoft Office. This limitation hinders real-time collaboration and makes it difficult for teams to work simultaneously on diagrams.

Difficulty Importing from Gliffy: Several users experienced difficulty converting pre-existing drawings and workflows from Gliffy to Draw.io. They reported that formatting and dependencies often do not transfer correctly, causing frustration and extra work in recreating or fixing diagrams after import.

Users have made several recommendations based on their experiences with Draw.io. The three most common recommendations are as follows:

  1. Improve the interface and provide pre-determined templates. Many users suggest that Draw.io should enhance its interface and offer more pre-determined templates to make it easier to create diagrams. This would be particularly beneficial for users who don't have advanced knowledge in drawing diagrams.

  2. Work on design and user experience. Several reviewers have recommended that Draw.io should focus on improving shapes, colors, and overall ease of use. They believe that enhancing the design and user experience would make the tool more visually appealing and intuitive.

  3. Compare Draw.io with other tools. Users suggest comparing Draw.io with other similar tools to understand its power and ease of use. This would help potential users evaluate whether Draw.io is the right fit for their needs.

It is worth noting that these recommendations are based on the users' opinions and suggestions.

Attribute Ratings

Reviews

(1-16 of 16)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
Draw.io is totally free and it has most of the features a commercial product like Visio would have, so I think it is a go-to. It has good integration with Google Drive and it can export to a variety of files. You are not constrained by some commercial proprietary file format. It can be used in a browser on any device or downloaded as a desktop app.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Draw.io has the basic features that allows you to create great diagrams. It's main difference to MS Visio is that Draw.io is free and it doesn't require client installation.
On the other hand, MS Visio is a more complete tool with a lot of extra functions.
My advice is to try Draw.io first... It is a very good tool and very intuitive, you can create a good diagram in a few minutes.
If it doesn't fit to your needs you can switch back to Visio, but I truly believe it is suitable to at least 90% of the cases.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
UXPin and InVision are great applications to use to prototype and create working designs for web development projects. However, they both require some payment from your end as well as design knowledge to validate the financial investment. Draw.io is easy to use, free and requires no prior design experience to pick up. It's great to use for budget-conscious startups and budding designers to learn, build and iterate experiences and workflows.
January 29, 2020

Simple drawing program

Score 8 out of 10
Vetted Review
Verified User
Incentivized
I used Visio on other occasions, and it worked fine, but it was also relatively expensive. I switched over to draw.io because it did all I needed to do but was free. I'm sure there are other programs like it, but draw.io was the first one that I came across, and I liked it, so I kept using it.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Both of them are pretty good on the same level, but draw.io felt more fluid to use than Lucidchart. Lucid had a clunky interface for our taste, and Draw.io has a better user experience with respect to usability. It's a pretty compelling reason for us to switch to Draw.io from Lucid and Microsoft Visio.
August 01, 2019

Ready, Set, Draw!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Draw.io is a free online diagram drawing application for workflow, BPM, org charts, UML, ER, network diagrams. No login or registration are required and features include the ability to save locally (including svg), a range of stencils, .vsdx, Lucidchart and Gliffy import and real time diagram sharing. When I compare draw.io to Lucidchart, it's natural that the first point of comparison will be templates. Lucidchart provides many more templates for both beginners and professionals than draw.io but draw.io has all the essential tools and templates for both business professionals and students (engineering drawing, floor plans, etc). Lucidchart lets you import all the three Microsoft Visio formats — .vdx, .vsd, and .vsdx as well as diagrams from Gliffy, Draw.io, and Omnigraffle. Draw.io lets you import Google Drive, Dropbox, Trello, Gliffy and GitHub. Overall, if you plan to make simple drawings, Draw.io is perhaps the best tool for you. All you need is a Google account to upload and save documents. If you can live with the three documents and sixty objects rule of Lucidchart, you may want to give it a try instead.
Jesse Bickel, MS - PMP | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Our organization selected Draw.io over other products due to cost savings and its seamless integration with Confluence. Draw.io seems to be an industry leader if you want simple, effective and low organizational training in a product. This is quick to deploy, use, and get working for your organization.
February 02, 2019

Draw.IO: Easy to Use

Michael Jipping | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I found the DRAW.IO to be more efficient and easy to use. It allows me to make quick edits and diagrams as my job requires. Competitor software is good too, however, for me, it was more complicated. Its a diagram, there is no need for it to be too complicated.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I find Draw.io to be a happy medium between the options available. It doesn't quite offer the flexibility and power of Xmind or Visio, but it lives in the cloud and doesn't require software installations or similar hassles. The main contenders in my mind ended up being Lucidchart and Draw.io, and we ended up using Draw.io primarily for their pricing structure (which starts out at free).
January 17, 2019

Good Tool Draw.io

Erick de Leon Ponciano | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It is positioned very well against its competitors, but what really makes it better is that it is very fast and is available all the time, you only use a browser and good internet speed.
Matt Heerema | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Draw.io is a solid, no-additional-cost (included with G-Suite) substitute for OmniGraffle for our use case. The client can view and collaborate on documents produced with draw.io without us having to go through an export process, or the client having to own an additional piece of pricey software.
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