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draw.io

draw.io

Overview

What is draw.io?

draw.io is an online diagramming tool with integrations with Jira, Google, and Confluence available free online or at cost depending on integration chosen.

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Recent Reviews

TrustRadius Insights

Draw.io is a versatile tool that has been widely adopted by users for various use cases. Many users have found it to be an excellent …
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Highly recommend!!

8 out of 10
March 23, 2020
Incentivized
Draw.io is a fantastic tool to assist in any diagrams, from network diagrams through to rack setups, even through to use case diagrams! …
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Simple drawing program

8 out of 10
January 29, 2020
Incentivized
I use draw.io to make diagrams because of how simple it is to use. If I need to do a presentation, this is the easiest way to make a …
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Ready, Set, Draw!

9 out of 10
August 01, 2019
Incentivized
We use this tool for many different types of graphs, diagrams, tables and charts. It is very intuitive and because we can export vectors, …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Up to 10 Users

$5

Cloud
per month

Up to 20 Users

$11

Cloud
per month

Up to 50 Users

$27.50

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is draw.io?

draw.io Video

With draw.io you can create flow charts and process diagrams, org charts and mind maps, network and architecture diagrams, UML diagrams and mockups, floor plans, and much more, and add them to pages in Confluence and issues in Jira.Document everything in diagrams with draw.io ...
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draw.io Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

draw.io is an online diagramming tool with integrations with Jira, Google, and Confluence available free online or at cost depending on integration chosen.

Reviewers rate Support Rating highest, with a score of 7.8.

The most common users of draw.io are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(146)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Draw.io is a versatile tool that has been widely adopted by users for various use cases. Many users have found it to be an excellent replacement for Visio and XMind, using it daily to create flowcharts, entity relationship diagrams, and sitemaps. Organizations have embraced draw.io as a means to embed diagrams and workflows in shared document repositories like Confluence, making it easy for all departments to access and edit information in one centralized location. The software has proven especially valuable in clarifying complex business decisions through the creation of decision trees and workflows.

One of the standout features of draw.io is its ability to create and edit various types of diagrams with ease. Users appreciate the convenience of accessing their documents from any machine with a web browser, enabling them to work on their projects seamlessly. Draw.io has become a go-to tool for drawing flowcharts, diagrams, and illustrations used in writing papers and projects. Its availability as a free product combined with its intuitive interface makes it a smart choice for users seeking a simple yet powerful diagramming solution.

In addition to its popularity among individuals and organizations, draw.io has also found favor within specific industries. Web design agencies rely on draw.io to create complex information architecture, site maps, and spec requirements for websites, facilitating collaboration with clients. Researchers utilize draw.io to create different types of graphs, diagrams, tables, and charts without any loss of quality when exported. IT service departments embrace draw.io for diagramming software concepts such as database entity-relationship diagrams and system component diagrams.

The software excels at creating user flows through products, making it invaluable during the product development and design process. Its unlimited canvas and easy-to-use interface enable UX design teams to define user journeys and various flows for design solutions. Graduate education and research departments use draw.io to enhance student experiences by designing box flow solutions for websites and marketing strategies.

Draw.io stands out as a great alternative to Microsoft Visio due to its wide range of native stencils and intuitive web interface. It is commonly employed to create network diagrams, rack setups, and use case diagrams, which streamline communication and documentation processes. Overall, draw.io is a highly versatile and widely used tool that caters to the needs of individuals, teams, and organizations across diverse industries.

Wide variety of shapes and high level of customizability: Many users have praised Draw.io for its wide range of shapes and the ability to customize diagram layouts. They appreciate the flexibility this offers in creating visual representations that meet their specific needs.

Fairly intuitive interface: Several reviewers have mentioned that Draw.io is fairly intuitive to use, even without the need for a tutorial. They find it easy to draw shapes and connect them together, allowing them to quickly create diagrams without any steep learning curve.

Seamless integration with other platforms: Draw.io's ability to integrate with other platforms has been highly appreciated by users. This seamless integration allows for smooth operation when working with documents and file systems within their organization, enhancing collaboration and productivity.

Unintuitive Shape Connection: Some users have found connecting shapes together in less common ways to be unintuitive and requiring effort to figure out. This has led to a slower workflow and additional time spent trying to understand the mechanics of shape connection.

Limited Cloud Collaboration Features: Users have expressed dissatisfaction with the cloud collaboration environment in Draw.io, specifically mentioning the absence of group editing and live dynamic sharing/editing compared to Microsoft Office. This limitation hinders real-time collaboration and makes it difficult for teams to work simultaneously on diagrams.

Difficulty Importing from Gliffy: Several users experienced difficulty converting pre-existing drawings and workflows from Gliffy to Draw.io. They reported that formatting and dependencies often do not transfer correctly, causing frustration and extra work in recreating or fixing diagrams after import.

Users have made several recommendations based on their experiences with Draw.io. The three most common recommendations are as follows:

  1. Improve the interface and provide pre-determined templates. Many users suggest that Draw.io should enhance its interface and offer more pre-determined templates to make it easier to create diagrams. This would be particularly beneficial for users who don't have advanced knowledge in drawing diagrams.

  2. Work on design and user experience. Several reviewers have recommended that Draw.io should focus on improving shapes, colors, and overall ease of use. They believe that enhancing the design and user experience would make the tool more visually appealing and intuitive.

  3. Compare Draw.io with other tools. Users suggest comparing Draw.io with other similar tools to understand its power and ease of use. This would help potential users evaluate whether Draw.io is the right fit for their needs.

It is worth noting that these recommendations are based on the users' opinions and suggestions.

Attribute Ratings

Reviews

(1-3 of 3)
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Sahil Khan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
In Numerator we use draw.io to create flowcharts, diagrams and organizational charts. We have been using draw.io to create decision tree and workflow of a certain project. It really helps us to clarify some of the complex and challenging business decisions. It make things very clear when we understand it through a diagram made on draw.io.
  • The drag and drop of visuals make it easy and fast to create diagrams and flowcharts.
  • It is very convenient and simple to connect the visuals from one point to another from different sides of the visuals.
  • It offers so many different visual, flowcharts and network diagrams. We can explore a whole lot of templates in draw.io as per our requirement.
  • We can connect draw.io with Google Drive and save our work over there.
  • I think draw.io can improve on importing of some file types.
  • I think draw.io should launch its desktop application for PCs and Mac.
  • There is no proper tutorials and technical support services of draw.io
Based on my experience, I would say draw.io is very well suited for creating decision trees, flowcharts, workflows, UML diagrams, network diagrams, organizational charts etc. It is only appropriate for creating diagrams. It is not appropriate for creating any official documents or any kind of presentations. Sometimes it can be difficult to integrate it with existing workflow.
  • The templates offered by draw.io is very useful for me and my organization to quickly create any diagram.
  • We can collaborate in real-time with other users with the help of shared cursor.
  • Drag and Drop feature is one of my favorite.
  • draw.io has surely impacted our organization positively by saving some crucial time.
  • It has not really impacted much monetarily to be honest.
  • The ROI we got from draw.io is that it has made complex things clear for everyone in our organization.
Draw.io has better user interface compared to Visio. It has lot of features which aren't there is Visio.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Draw.io is used in the development team of the IT service department in my organisation to diagram software and all its related concepts such as database entity-relationship diagrams, system component diagrams, network diagrams, etc. It is a convenient, free tool with integration to Google Drive and can be used in a browser or as a downloaded app. In my organisation it has replaced Visio - a Microsoft Office product that the powers to be don't want to pay for anymore.
  • Easily produces good quality diagrams
  • Has a rich set of predefined shapes for all sorts of different diagramming needs
  • Allows grouping of shapes
  • Smart connectors
  • Integrates with Google Drive
  • Conveniently exports to a variety of formats
  • Allows for collaborative development of diagrams
  • Opening an existing diagram, the view is sometimes in a weird spot - zoomed in on blank space or something - so it can be disconcerting
  • Z order of shapes can be tricky to manage
This is a great free product, it has a rich set of features and functionality and I think it actually rivals commercial products like Microsoft Visio superbly. It is most suited to diagramming things like floor plans, systems, databases, electronics, networks, etc, but there really isn't a limit to what you can do with it. I have used it for both work and personal use. It helped me design the landscaping plan for my yard around my house really well. I was able to upload a picture of my house's floor plan as a basis and diagram around that.
  • Exports to a variety of files
  • Integrates to Google Drive
  • Has a rich set of shapes ready to use
  • System diagramming
  • Network diagramming
  • Database diagramming
  • Free
  • It is free, so the return is the cost of what you would've paid for a commercial product
  • It has certainly helped the team visualise systems, databases and networks - expressing information well in diagram format
  • Communication between team members and teams in the IT services department has been enhanced by draw.io
Draw.io is totally free and it has most of the features a commercial product like Visio would have, so I think it is a go-to. It has good integration with Google Drive and it can export to a variety of files. You are not constrained by some commercial proprietary file format. It can be used in a browser on any device or downloaded as a desktop app.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I've been using draw.io for a couple of years now and it is a great (and completely free) alternative for Microsoft Visio. It has a good range of native stencils, such as AWS, Azure, Cisco, Citrix, GCP, Office, Veeam, VMware and many others. Draw.io is very intuitive and easy to use and requires no client installation, you can use it completely from its web interface. It's very useful to create diagrams and architecture designs. Since I started using it, it was also spread to other colleagues on my team and to my management.
  • A very good and friendly interface - easy to use since first time use.
  • It's free.
  • Integration to Google Drive, OneDrive, Drop Box, GitHub and GitLab repositories.
  • Doesn't require client installation - It's completely web-based.
  • Not so complete as Visio, it lacks a few advanced features.
It's very suitable to most part of demands, from small to large companies and also for studying and personal use, as it is completely free. It is a very good alternative to Visio that allows you to create basic diagrams with no cost and very easily. It has some native stencils/shapes to various technologies. In my case Veeam, VMware, Cisco, Azure and Citrix are the most useful. Of course it is not so complete as MS Visio, so if you need more advanced features you can switch to it.
  • It is free and easy to use.
  • It requires no client installation.
  • It has native stencil/shapes for technologies that we use.
Draw.io has the basic features that allows you to create great diagrams. It's main difference to MS Visio is that Draw.io is free and it doesn't require client installation.
On the other hand, MS Visio is a more complete tool with a lot of extra functions.
My advice is to try Draw.io first... It is a very good tool and very intuitive, you can create a good diagram in a few minutes.
If it doesn't fit to your needs you can switch back to Visio, but I truly believe it is suitable to at least 90% of the cases.
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