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Draw.io is a versatile tool that has been widely adopted by users for various use cases. Many users have found it to be an excellent …
Starting at $5 per month
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What is draw.io?
draw.io is an online diagramming tool with integrations with Jira, Google, and Confluence available free online or at cost depending on integration chosen.
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Pricing
Up to 10 Users
$5
Cloud
per month
Up to 20 Users
$11
Cloud
per month
Up to 50 Users
$27.50
Cloud
per month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Tech Details
- FAQs
What is draw.io?
draw.io Video
With draw.io you can create flow charts and process diagrams, org charts and mind maps, network and architecture diagrams, UML diagrams and mockups, floor plans, and much more, and add them to pages in Confluence and issues in Jira.Document everything in diagrams with draw.io ...
Show More draw.io Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
draw.io is an online diagramming tool with integrations with Jira, Google, and Confluence available free online or at cost depending on integration chosen.
Reviewers rate Support Rating highest, with a score of 7.8.
The most common users of draw.io are from Enterprises (1,001+ employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
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- Recommendations
Draw.io is a versatile tool that has been widely adopted by users for various use cases. Many users have found it to be an excellent replacement for Visio and XMind, using it daily to create flowcharts, entity relationship diagrams, and sitemaps. Organizations have embraced draw.io as a means to embed diagrams and workflows in shared document repositories like Confluence, making it easy for all departments to access and edit information in one centralized location. The software has proven especially valuable in clarifying complex business decisions through the creation of decision trees and workflows.
One of the standout features of draw.io is its ability to create and edit various types of diagrams with ease. Users appreciate the convenience of accessing their documents from any machine with a web browser, enabling them to work on their projects seamlessly. Draw.io has become a go-to tool for drawing flowcharts, diagrams, and illustrations used in writing papers and projects. Its availability as a free product combined with its intuitive interface makes it a smart choice for users seeking a simple yet powerful diagramming solution.
In addition to its popularity among individuals and organizations, draw.io has also found favor within specific industries. Web design agencies rely on draw.io to create complex information architecture, site maps, and spec requirements for websites, facilitating collaboration with clients. Researchers utilize draw.io to create different types of graphs, diagrams, tables, and charts without any loss of quality when exported. IT service departments embrace draw.io for diagramming software concepts such as database entity-relationship diagrams and system component diagrams.
The software excels at creating user flows through products, making it invaluable during the product development and design process. Its unlimited canvas and easy-to-use interface enable UX design teams to define user journeys and various flows for design solutions. Graduate education and research departments use draw.io to enhance student experiences by designing box flow solutions for websites and marketing strategies.
Draw.io stands out as a great alternative to Microsoft Visio due to its wide range of native stencils and intuitive web interface. It is commonly employed to create network diagrams, rack setups, and use case diagrams, which streamline communication and documentation processes. Overall, draw.io is a highly versatile and widely used tool that caters to the needs of individuals, teams, and organizations across diverse industries.
Wide variety of shapes and high level of customizability: Many users have praised Draw.io for its wide range of shapes and the ability to customize diagram layouts. They appreciate the flexibility this offers in creating visual representations that meet their specific needs.
Fairly intuitive interface: Several reviewers have mentioned that Draw.io is fairly intuitive to use, even without the need for a tutorial. They find it easy to draw shapes and connect them together, allowing them to quickly create diagrams without any steep learning curve.
Seamless integration with other platforms: Draw.io's ability to integrate with other platforms has been highly appreciated by users. This seamless integration allows for smooth operation when working with documents and file systems within their organization, enhancing collaboration and productivity.
Unintuitive Shape Connection: Some users have found connecting shapes together in less common ways to be unintuitive and requiring effort to figure out. This has led to a slower workflow and additional time spent trying to understand the mechanics of shape connection.
Limited Cloud Collaboration Features: Users have expressed dissatisfaction with the cloud collaboration environment in Draw.io, specifically mentioning the absence of group editing and live dynamic sharing/editing compared to Microsoft Office. This limitation hinders real-time collaboration and makes it difficult for teams to work simultaneously on diagrams.
Difficulty Importing from Gliffy: Several users experienced difficulty converting pre-existing drawings and workflows from Gliffy to Draw.io. They reported that formatting and dependencies often do not transfer correctly, causing frustration and extra work in recreating or fixing diagrams after import.
Users have made several recommendations based on their experiences with Draw.io. The three most common recommendations are as follows:
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Improve the interface and provide pre-determined templates. Many users suggest that Draw.io should enhance its interface and offer more pre-determined templates to make it easier to create diagrams. This would be particularly beneficial for users who don't have advanced knowledge in drawing diagrams.
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Work on design and user experience. Several reviewers have recommended that Draw.io should focus on improving shapes, colors, and overall ease of use. They believe that enhancing the design and user experience would make the tool more visually appealing and intuitive.
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Compare Draw.io with other tools. Users suggest comparing Draw.io with other similar tools to understand its power and ease of use. This would help potential users evaluate whether Draw.io is the right fit for their needs.
It is worth noting that these recommendations are based on the users' opinions and suggestions.
Attribute Ratings
Reviews
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December 11, 2023
One of the best, free and easy to use software for creating flowcharts and diagrams.
- draw.io has surely impacted our organization positively by saving some crucial time.
- It has not really impacted much monetarily to be honest.
- The ROI we got from draw.io is that it has made complex things clear for everyone in our organization.
August 11, 2021
Draw.io is a free and excellent diagramming tool
- It is free, so the return is the cost of what you would've paid for a commercial product
- It has certainly helped the team visualise systems, databases and networks - expressing information well in diagram format
- Communication between team members and teams in the IT services department has been enhanced by draw.io
April 28, 2021
A great easy-to-use and free alternative to Visio
- It allowed us to reduce the usage and license of Microsoft Visio.
- Helped us prototype our ideas to review extremely quickly.
- Allowed us to explain our vision to developers with our own prototypes created for free.
- As the app was free, the ROI was amazing considering we got so much out of it without having to spend any funds of our own.
March 23, 2020
Highly recommend!!
- Communication to clients.
- Communication internally.
- Planning improvement to save time on site.
January 29, 2020
Simple drawing program
- It is free and will save you money.
- You won't have to spend time learning a program. You will be able to pick it up very fast.
January 21, 2020
Great software for making diagrams
- Improved the quality of internal presentations.
- Its implementation improved internal processes.
January 17, 2020
The best diagramming software out there!
- For me, I can create beautiful diagrams in minutes and share them with ease - all for free.
January 17, 2020
A great alternative to LucidChart and Visio
- It's easy to use and understand.
- We've seen reduced time to convey ideas.
August 01, 2019
Ready, Set, Draw!
- Creating product's flowcharts as part of the development process have been very helpful in determining where changes should be made.
- The side menu and icons provide many necessary elements to compose our schemes and the can be saved and shared with others on the team.
- You can use this tool to make network diagrams that aid in presenting to clients the physical structure of a product and how it addresses their pain points.
February 12, 2019
Remember MS Paint? Draw.io is for adults in the workplace. It's that easy. Diagram & Workflows with ease.
- Our organization had a positive ROI migrating to Draw.io with simple cost savings over other products. We saved about 35% on our yearly "workflow, network diagram" software.
- Migration from Gliffy was easy, but did come with some administrative overhead. Our IT team needed to go back through and check most diagrams for errors.
- Our office saves a substantial amount of administrative overhead utilizing some of the templates provided within Draw.io.
February 07, 2019
draw.io - A smart tool for drawing
- I am not a business guy. For myself, the positive things are:
- I can draw figures easily.
- I can put them in PowerPoint with good resolution for presentations.
- Export them in a PDF format to put in latex which gives me the best illustration and clarity of my drawing.
- It is handy to use and it takes me a very short time to draw my required figures compared to other tools.
February 02, 2019
Draw.IO: Easy to Use
- Great ROI in the manner of time spent. A quick easy tool that helps you stay productive and efficient.
February 01, 2019
A simple and complete solution at a great price.
- Draw.io has given us a free place to create basic diagrams, and more options for upgrading in the future when we need more, so it saves a bit of money in that regard.
- Draw.io allows us to share diagrams with our clients without the burden of making them install new software, thus increasing client happiness and making it more likely we'll get return business.
January 17, 2019
Good Tool Draw.io
- It has been of low impact since we are only digitizing processes already defined in the corporation, if it is a bit more agile and safe than what we had, which adds value in our documentation.
December 08, 2018
Highly recommended tool for flowcharts, diagrams and more
- It helped us to be on the same page with all the stakeholders who were reviewing the flows we created on draw.io.
November 24, 2018
Great Diagramming Service for Flow Charts
- Improved process analysis
- Improved understanding of crucial business problems
- Saved time and resources
- Draw.io has fostered better communication with our clients because it is easy to use and easy to share. This has led to greater clarity on projects, leading to better success in delivering on time and to our clients expectations
- The tool is included with Google Suite, so no expensive additional software to purchase!
- Draw.io publishes to .html format, so no proprietary software is needed to view and collaborate on a document.