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draw.io

draw.io

Overview

What is draw.io?

draw.io is an online diagramming tool with integrations with Jira, Google, and Confluence available free online or at cost depending on integration chosen.

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Recent Reviews

TrustRadius Insights

Draw.io is a versatile tool that has been widely adopted by users for various use cases. Many users have found it to be an excellent …
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Highly recommend!!

8 out of 10
March 23, 2020
Incentivized
Draw.io is a fantastic tool to assist in any diagrams, from network diagrams through to rack setups, even through to use case diagrams! …
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Simple drawing program

8 out of 10
January 29, 2020
Incentivized
I use draw.io to make diagrams because of how simple it is to use. If I need to do a presentation, this is the easiest way to make a …
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Ready, Set, Draw!

9 out of 10
August 01, 2019
Incentivized
We use this tool for many different types of graphs, diagrams, tables and charts. It is very intuitive and because we can export vectors, …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Up to 10 Users

$5

Cloud
per month

Up to 20 Users

$11

Cloud
per month

Up to 50 Users

$27.50

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is draw.io?

draw.io Video

With draw.io you can create flow charts and process diagrams, org charts and mind maps, network and architecture diagrams, UML diagrams and mockups, floor plans, and much more, and add them to pages in Confluence and issues in Jira.Document everything in diagrams with draw.io ...
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draw.io Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

draw.io is an online diagramming tool with integrations with Jira, Google, and Confluence available free online or at cost depending on integration chosen.

Reviewers rate Support Rating highest, with a score of 7.8.

The most common users of draw.io are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(148)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Draw.io is a versatile tool that has been widely adopted by users for various use cases. Many users have found it to be an excellent replacement for Visio and XMind, using it daily to create flowcharts, entity relationship diagrams, and sitemaps. Organizations have embraced draw.io as a means to embed diagrams and workflows in shared document repositories like Confluence, making it easy for all departments to access and edit information in one centralized location. The software has proven especially valuable in clarifying complex business decisions through the creation of decision trees and workflows.

One of the standout features of draw.io is its ability to create and edit various types of diagrams with ease. Users appreciate the convenience of accessing their documents from any machine with a web browser, enabling them to work on their projects seamlessly. Draw.io has become a go-to tool for drawing flowcharts, diagrams, and illustrations used in writing papers and projects. Its availability as a free product combined with its intuitive interface makes it a smart choice for users seeking a simple yet powerful diagramming solution.

In addition to its popularity among individuals and organizations, draw.io has also found favor within specific industries. Web design agencies rely on draw.io to create complex information architecture, site maps, and spec requirements for websites, facilitating collaboration with clients. Researchers utilize draw.io to create different types of graphs, diagrams, tables, and charts without any loss of quality when exported. IT service departments embrace draw.io for diagramming software concepts such as database entity-relationship diagrams and system component diagrams.

The software excels at creating user flows through products, making it invaluable during the product development and design process. Its unlimited canvas and easy-to-use interface enable UX design teams to define user journeys and various flows for design solutions. Graduate education and research departments use draw.io to enhance student experiences by designing box flow solutions for websites and marketing strategies.

Draw.io stands out as a great alternative to Microsoft Visio due to its wide range of native stencils and intuitive web interface. It is commonly employed to create network diagrams, rack setups, and use case diagrams, which streamline communication and documentation processes. Overall, draw.io is a highly versatile and widely used tool that caters to the needs of individuals, teams, and organizations across diverse industries.

Wide variety of shapes and high level of customizability: Many users have praised Draw.io for its wide range of shapes and the ability to customize diagram layouts. They appreciate the flexibility this offers in creating visual representations that meet their specific needs.

Fairly intuitive interface: Several reviewers have mentioned that Draw.io is fairly intuitive to use, even without the need for a tutorial. They find it easy to draw shapes and connect them together, allowing them to quickly create diagrams without any steep learning curve.

Seamless integration with other platforms: Draw.io's ability to integrate with other platforms has been highly appreciated by users. This seamless integration allows for smooth operation when working with documents and file systems within their organization, enhancing collaboration and productivity.

Unintuitive Shape Connection: Some users have found connecting shapes together in less common ways to be unintuitive and requiring effort to figure out. This has led to a slower workflow and additional time spent trying to understand the mechanics of shape connection.

Limited Cloud Collaboration Features: Users have expressed dissatisfaction with the cloud collaboration environment in Draw.io, specifically mentioning the absence of group editing and live dynamic sharing/editing compared to Microsoft Office. This limitation hinders real-time collaboration and makes it difficult for teams to work simultaneously on diagrams.

Difficulty Importing from Gliffy: Several users experienced difficulty converting pre-existing drawings and workflows from Gliffy to Draw.io. They reported that formatting and dependencies often do not transfer correctly, causing frustration and extra work in recreating or fixing diagrams after import.

Users have made several recommendations based on their experiences with Draw.io. The three most common recommendations are as follows:

  1. Improve the interface and provide pre-determined templates. Many users suggest that Draw.io should enhance its interface and offer more pre-determined templates to make it easier to create diagrams. This would be particularly beneficial for users who don't have advanced knowledge in drawing diagrams.

  2. Work on design and user experience. Several reviewers have recommended that Draw.io should focus on improving shapes, colors, and overall ease of use. They believe that enhancing the design and user experience would make the tool more visually appealing and intuitive.

  3. Compare Draw.io with other tools. Users suggest comparing Draw.io with other similar tools to understand its power and ease of use. This would help potential users evaluate whether Draw.io is the right fit for their needs.

It is worth noting that these recommendations are based on the users' opinions and suggestions.

Attribute Ratings

Reviews

(1-18 of 18)
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Sahil Khan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • The drag and drop of visuals make it easy and fast to create diagrams and flowcharts.
  • It is very convenient and simple to connect the visuals from one point to another from different sides of the visuals.
  • It offers so many different visual, flowcharts and network diagrams. We can explore a whole lot of templates in draw.io as per our requirement.
  • We can connect draw.io with Google Drive and save our work over there.
  • I think draw.io can improve on importing of some file types.
  • I think draw.io should launch its desktop application for PCs and Mac.
  • There is no proper tutorials and technical support services of draw.io
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Easily produces good quality diagrams
  • Has a rich set of predefined shapes for all sorts of different diagramming needs
  • Allows grouping of shapes
  • Smart connectors
  • Integrates with Google Drive
  • Conveniently exports to a variety of formats
  • Allows for collaborative development of diagrams
  • Opening an existing diagram, the view is sometimes in a weird spot - zoomed in on blank space or something - so it can be disconcerting
  • Z order of shapes can be tricky to manage
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • A very good and friendly interface - easy to use since first time use.
  • It's free.
  • Integration to Google Drive, OneDrive, Drop Box, GitHub and GitLab repositories.
  • Doesn't require client installation - It's completely web-based.
  • Not so complete as Visio, it lacks a few advanced features.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • It's free to use.
  • It integrates with Google drive so your work autosaves with every change.
  • It's extremely user-friendly and easy to pick up.
  • As you work in a browser, the app seems to lag if you work on it for a while.
  • The app appears to glitch from time to time if you work for longer periods of time, making you lose some of your work of you're not careful.
  • Exporting your work in the form you would like can be challenging. You need to pay close attention to the previews and page layouts to make sure your work comes out the way you envision it.
March 23, 2020

Highly recommend!!

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Flow charts.
  • Network diagrams.
  • Rack mock diagrams.
  • Increase library image types.
  • Auto save ability.
  • Further automation for networking diagrams (e.g. cable runs).
January 29, 2020

Simple drawing program

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Draw.io is free!
  • Draw.io is super simple to use, which means basically anyone can understand how to use it.
  • It can be slow at times
  • Not enough tools to make super complex things
Tyler Wright | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • draw.io is free to use! No more spending loads of money for licenses of diagramming applications.
  • draw.io is web based - no installation necessary! Due to this, your diagrams become very portable.
  • draw.io is always adding to their application; new features, new icons, etc.
  • Honestly, I can't come up with any cons.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Multiple shapes are accommodated, making it a great tool for everyone.
  • A good Scratchpad feature to create boards with relevant shapes.
  • The basic design is not visually appealing.
  • There's no dark mode to work in the dark and be softer on the eyes.
August 01, 2019

Ready, Set, Draw!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Vector graphics can scale to any size without loss of quality
  • Alignment of different elements are easy to perform
  • It can import from many services including Dropbox, OneDrive, GitHub, Google Drive and Trello
  • The user interface is very intuitive
  • When very elaborate diagrams are needed, it lacks the amount of tools and customization needed
  • Since this is an online tool, it can freeze and that causes you to lose that work up to that point
  • Performance can lag with very complex diagrams
Jesse Bickel, MS - PMP | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Draw.io's ability to plug into other platforms makes it simple to have a single pane of glass operation when working your organization's documents and file system.
  • Draw.io is the refreshing approach to a very simple no-frills software that is easy to learn and get something out the door in minutes if need be.
  • Draw.io had a relatively deep repository of templates and examples to speed up delivery and prevent you from having to re-create the wheel.
  • One element that was hard to use was converting pre-existing drawings and workflows from Gliffy to Draw.io once our company made the change. While we were able to complete the migration, when going back we noticed, oftentimes, some formatting and dependencies did not make it or were not compatible.
  • While the template repository is vast, it has a heavy focus on network style maps. It would be ideal for added diversity in the templates with a focus on workflows just as much.
  • While the integrations are strong, the cloud collaborative environment could still use some work. While you can save and edit in the cloud. Group editing and live dynamic sharing/editing similar to Microsoft office are still missing.
  • Draw.io could add some version control functionality for ease of rollback, auditing, & comparison.
Pankaj Bhowmik | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • This is a fully online dependent tool, easy to use, and free. At the same time, we can share the design with the people in a group. This feature gives a good match for teamwork.
  • This tool has a large collection of shapes. These shapes are possible to organize easily. If a high level of perfection is required, then it can be controlled by placing proper (x,y) coordinate or rotating by a specific angle.
  • You can have multiple pages on one webpage. It makes easier to edit, modify and update your file which is helpful to track different versions and projects (if you use draw.io a lot).
  • This is a great tool for researchers. Draw.io and Overleaf help to write research papers. When a PDF format of the image is exported, it gives good drawing quality.
  • This online tool is more flexible and user-friendly compared to other expensive software.
  • The tool is not efficient for adding 3D effect on the shapes.
  • The drawing quality degrades when JPG or PNG image formats are downloaded. The SVF format also has some problems for universal use. Hence, when you use Microsoft Word and try to put in an image, you might have to sacrifice image quality.
  • It is limited to shapes only, it would be nice to have a graph option.
  • The online integration of with Overleaf could be better.
February 02, 2019

Draw.IO: Easy to Use

Michael Jipping | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Draw.IO provides an easy method for manipulating and displaying data flows via its objects/shapes connectors. Ie. When you want the flow arrow to go in a certain direction or make a specific angle, it provides an easy to use interface.
  • Allows for multiple file formats you can export. (PDF , XML, VSDX, etc).
  • Allows for multiple custom objects to import (Various network and server Icons).
  • None to date, but could possibly allow for collaboration across a dispersed team.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Draw.io offers a lot of shapes and customizability of how the diagrams are laid out. We've been able to create a lot of different things with it, and have barely scratched the surface of the sorts of things that we could do.
  • Draw.io is fairly intuitive in the way that you draw shapes and connect shapes together, I was able to figure it out without a tutorial.
  • Draw.io is fast and performant for me compared with some of the alternatives.
  • Connecting shapes together in slightly less common ways isn't quite as intuitive and took some effort to figure out.
  • It would be nice if the shapes could be auto-positioned and auto-sized accordingly to fit the contents and keep the diagram as neat and tidy as possible.
January 17, 2019

Good Tool Draw.io

Erick de Leon Ponciano | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Mobility allows you to make your projects, leave them in the cloud, and when you revisit it on another device your work is there, ready to continue.
  • If you want to share the projects, there are multiple options and it is not necessary for the person receiving the content to have a platform to see it.
  • Integration with browsers allows you to work in an online environment with great flexibility through Chrome.
  • Improve the shapes, other similar products have better options in this area.
  • Incorporate predesigned templates, this is attractive to continue developing content.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • It's great for drawing user flows and prototypes.
  • Great for collaborating with the team.
  • When you are not using their stand-alone app and get invited to the draw.io file with a link, then it sometimes gets hard to open the file.
Matt Heerema | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Rapid mind-mapping: draw.io's tools are simple to use, minimizing time between thought and action
  • Cloud-based sharing: no need to hunt for the right export settings to share documents with a client
  • Google Suite / Drive integration: Draw.io files live alongside all our other project documentation inside of Google Drive.
  • Interface is pretty spartan, which can be a strength, but better utilization of Google's design standard could lead to a cleaner interface, making it more fun to use.
  • Better tools to reflow connected elements in a comprehensible way would be very handy.
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