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Draw.io is a versatile tool that has been widely adopted by users for various use cases. Many users have found it to be an excellent …
Starting at $5 per month
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What is draw.io?
draw.io is an online diagramming tool with integrations with Jira, Google, and Confluence available free online or at cost depending on integration chosen.
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Pricing
Up to 10 Users
$5
Cloud
per month
Up to 20 Users
$11
Cloud
per month
Up to 50 Users
$27.50
Cloud
per month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Tech Details
- FAQs
What is draw.io?
draw.io Video
With draw.io you can create flow charts and process diagrams, org charts and mind maps, network and architecture diagrams, UML diagrams and mockups, floor plans, and much more, and add them to pages in Confluence and issues in Jira.Document everything in diagrams with draw.io ...
Show More draw.io Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
draw.io is an online diagramming tool with integrations with Jira, Google, and Confluence available free online or at cost depending on integration chosen.
Reviewers rate Support Rating highest, with a score of 7.8.
The most common users of draw.io are from Enterprises (1,001+ employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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Draw.io is a versatile tool that has been widely adopted by users for various use cases. Many users have found it to be an excellent replacement for Visio and XMind, using it daily to create flowcharts, entity relationship diagrams, and sitemaps. Organizations have embraced draw.io as a means to embed diagrams and workflows in shared document repositories like Confluence, making it easy for all departments to access and edit information in one centralized location. The software has proven especially valuable in clarifying complex business decisions through the creation of decision trees and workflows.
One of the standout features of draw.io is its ability to create and edit various types of diagrams with ease. Users appreciate the convenience of accessing their documents from any machine with a web browser, enabling them to work on their projects seamlessly. Draw.io has become a go-to tool for drawing flowcharts, diagrams, and illustrations used in writing papers and projects. Its availability as a free product combined with its intuitive interface makes it a smart choice for users seeking a simple yet powerful diagramming solution.
In addition to its popularity among individuals and organizations, draw.io has also found favor within specific industries. Web design agencies rely on draw.io to create complex information architecture, site maps, and spec requirements for websites, facilitating collaboration with clients. Researchers utilize draw.io to create different types of graphs, diagrams, tables, and charts without any loss of quality when exported. IT service departments embrace draw.io for diagramming software concepts such as database entity-relationship diagrams and system component diagrams.
The software excels at creating user flows through products, making it invaluable during the product development and design process. Its unlimited canvas and easy-to-use interface enable UX design teams to define user journeys and various flows for design solutions. Graduate education and research departments use draw.io to enhance student experiences by designing box flow solutions for websites and marketing strategies.
Draw.io stands out as a great alternative to Microsoft Visio due to its wide range of native stencils and intuitive web interface. It is commonly employed to create network diagrams, rack setups, and use case diagrams, which streamline communication and documentation processes. Overall, draw.io is a highly versatile and widely used tool that caters to the needs of individuals, teams, and organizations across diverse industries.
Wide variety of shapes and high level of customizability: Many users have praised Draw.io for its wide range of shapes and the ability to customize diagram layouts. They appreciate the flexibility this offers in creating visual representations that meet their specific needs.
Fairly intuitive interface: Several reviewers have mentioned that Draw.io is fairly intuitive to use, even without the need for a tutorial. They find it easy to draw shapes and connect them together, allowing them to quickly create diagrams without any steep learning curve.
Seamless integration with other platforms: Draw.io's ability to integrate with other platforms has been highly appreciated by users. This seamless integration allows for smooth operation when working with documents and file systems within their organization, enhancing collaboration and productivity.
Unintuitive Shape Connection: Some users have found connecting shapes together in less common ways to be unintuitive and requiring effort to figure out. This has led to a slower workflow and additional time spent trying to understand the mechanics of shape connection.
Limited Cloud Collaboration Features: Users have expressed dissatisfaction with the cloud collaboration environment in Draw.io, specifically mentioning the absence of group editing and live dynamic sharing/editing compared to Microsoft Office. This limitation hinders real-time collaboration and makes it difficult for teams to work simultaneously on diagrams.
Difficulty Importing from Gliffy: Several users experienced difficulty converting pre-existing drawings and workflows from Gliffy to Draw.io. They reported that formatting and dependencies often do not transfer correctly, causing frustration and extra work in recreating or fixing diagrams after import.
Users have made several recommendations based on their experiences with Draw.io. The three most common recommendations are as follows:
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Improve the interface and provide pre-determined templates. Many users suggest that Draw.io should enhance its interface and offer more pre-determined templates to make it easier to create diagrams. This would be particularly beneficial for users who don't have advanced knowledge in drawing diagrams.
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Work on design and user experience. Several reviewers have recommended that Draw.io should focus on improving shapes, colors, and overall ease of use. They believe that enhancing the design and user experience would make the tool more visually appealing and intuitive.
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Compare Draw.io with other tools. Users suggest comparing Draw.io with other similar tools to understand its power and ease of use. This would help potential users evaluate whether Draw.io is the right fit for their needs.
It is worth noting that these recommendations are based on the users' opinions and suggestions.
Attribute Ratings
Reviews
(1-5 of 5)Companies can't remove reviews or game the system. Here's why
March 23, 2020
Highly recommend!!
Draw.io is a fantastic tool to assist in any diagrams, from network diagrams through to rack setups, even through to use case diagrams! This ensures easy communication and is hugely beneficial for documentation.
- Flow charts.
- Network diagrams.
- Rack mock diagrams.
- Increase library image types.
- Auto save ability.
- Further automation for networking diagrams (e.g. cable runs).
- Communication to clients.
- Communication internally.
- Planning improvement to save time on site.
January 29, 2020
Simple drawing program
I use draw.io to make diagrams because of how simple it is to use. If I need to do a presentation, this is the easiest way to make a diagram. It is also perfect for making things like flow charts to show a process. It's free, which is why I use it.
- Draw.io is free!
- Draw.io is super simple to use, which means basically anyone can understand how to use it.
- It can be slow at times
- Not enough tools to make super complex things
- It is free and will save you money.
- You won't have to spend time learning a program. You will be able to pick it up very fast.
I used Visio on other occasions, and it worked fine, but it was also relatively expensive. I switched over to draw.io because it did all I needed to do but was free. I'm sure there are other programs like it, but draw.io was the first one that I came across, and I liked it, so I kept using it.
January 21, 2020
Great software for making diagrams
In my particular case, from the product area of our company, I am the only one who uses the software. I usually make different graphs, but most of all flowcharts to describe our processes, both internal, and many times to present to our customers. I found in Draw.io a simple but very powerful solution that allows me to perform high-quality work in a short time.
- Integration with Google Drive.
- Friendly interface.
- Sometimes it is a bit slow.
- Improved the quality of internal presentations.
- Its implementation improved internal processes.
Draw.io offers a better user interface and resources.
January 17, 2020
A great alternative to LucidChart and Visio
We use draw.io to define user journeys and various flows for our design solutions as a part of the UX design team's efforts. It is dependant on the department's access to the tools and budgets allocated to them. Our office deals with graduate education and research, and we work with other departments to create a better experience for graduate students. We use draw.io to create the box flow solutions for the solutions for our design work on the website and marketing strategy fronts.
- Multiple shapes are accommodated, making it a great tool for everyone.
- A good Scratchpad feature to create boards with relevant shapes.
- The basic design is not visually appealing.
- There's no dark mode to work in the dark and be softer on the eyes.
- It's easy to use and understand.
- We've seen reduced time to convey ideas.
Both of them are pretty good on the same level, but draw.io felt more fluid to use than Lucidchart. Lucid had a clunky interface for our taste, and Draw.io has a better user experience with respect to usability. It's a pretty compelling reason for us to switch to Draw.io from Lucid and Microsoft Visio.
We didn't use their customer support much, but their FAQs seemed to answer all the major questions.
February 12, 2019
Remember MS Paint? Draw.io is for adults in the workplace. It's that easy. Diagram & Workflows with ease.
Draw.io is being used within our organization to embed diagrams and workflows within our company shared document repository. Our organization used Confluence and the connector to draw.io. All departments have access to this and use this on a daily bases. This helps keep not only information and documents in one place but editable within a page, a one-stop shop to see our workflows and diagrams as well.
- Draw.io's ability to plug into other platforms makes it simple to have a single pane of glass operation when working your organization's documents and file system.
- Draw.io is the refreshing approach to a very simple no-frills software that is easy to learn and get something out the door in minutes if need be.
- Draw.io had a relatively deep repository of templates and examples to speed up delivery and prevent you from having to re-create the wheel.
- One element that was hard to use was converting pre-existing drawings and workflows from Gliffy to Draw.io once our company made the change. While we were able to complete the migration, when going back we noticed, oftentimes, some formatting and dependencies did not make it or were not compatible.
- While the template repository is vast, it has a heavy focus on network style maps. It would be ideal for added diversity in the templates with a focus on workflows just as much.
- While the integrations are strong, the cloud collaborative environment could still use some work. While you can save and edit in the cloud. Group editing and live dynamic sharing/editing similar to Microsoft office are still missing.
- Draw.io could add some version control functionality for ease of rollback, auditing, & comparison.
- Our organization had a positive ROI migrating to Draw.io with simple cost savings over other products. We saved about 35% on our yearly "workflow, network diagram" software.
- Migration from Gliffy was easy, but did come with some administrative overhead. Our IT team needed to go back through and check most diagrams for errors.
- Our office saves a substantial amount of administrative overhead utilizing some of the templates provided within Draw.io.
Our organization selected Draw.io over other products due to cost savings and its seamless integration with Confluence. Draw.io seems to be an industry leader if you want simple, effective and low organizational training in a product. This is quick to deploy, use, and get working for your organization.
No
There does not seem to be a need. There is not many issues with the product.
No
When we had issues converting from Gliffy to Draw.io, they helped us complete the migration with a little re-work as possible.