DreamHost Reviews

15 Ratings
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Score 9.0 out of 100

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Reviews (1-8 of 8)

Stephen Steinberg | TrustRadius Reviewer
November 12, 2019

DreamHost is the perfect balance of price vs. performance - and an A+ for the outstanding support team!

Score 10 out of 10
Vetted Review
Verified User
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Pros and Cons

  • Customer service is industry-best. We've never had a problem that wasn't solved by them almost immediately.
  • Their dashboard is extremely easy to use and doesn't cause any confusion at all.
  • Their website speeds are good but not great. In an age when speed is important, they are good enough, especially for the price.
  • They have a great backup feature.
  • We've had issues in the past with compatibility migrating websites over (from Bluehost specifically).
  • We've had issues of WordPress updates crashing our server, but a quick call to support fixes everything immediately.
  • Their pricing structure and different packages are a bit confusing to choose from.
Read Stephen Steinberg's full review
Carlos Eduardo de Souza | TrustRadius Reviewer
August 17, 2018

Great service for an affordable price

Score 9 out of 10
Vetted Review
Verified User
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Pros and Cons

  • Panel is easy to use
  • Flexibility to configure our websites and domains
  • It's affordable
  • The customer support is very attentive and helpful
  • They could have better deploy solutions for not so experienced users
  • More integration with external services to automate some tasks
  • Better ways to track hosting performance
  • The user management could be easier to understand
Read Carlos Eduardo de Souza's full review
Derek Letellier | TrustRadius Reviewer
March 26, 2018

Solid, reliable web host despite lack of phone support and recent downtime with attacks.

Score 3 out of 10
Vetted Review
Verified User
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Pros and Cons

  • Linux-based Web Hosting
  • Wordpress one-click installs
  • Security certificate one-click installs
  • Webmail Servers
  • Customer Service
  • Telephone Support (or lack thereof)
  • Email reliability
  • Recent uptime
  • Delay in resolving issues
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Bruce Emmerling | TrustRadius Reviewer
April 26, 2018

A powerful hosting service

Score 9 out of 10
Vetted Review
Verified User
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Pros and Cons

  • Dreamhost has very good hosting plans that can be matched for different levels of hosting needs and expected web traffic bandwidth.
  • The hosting service is very friendly for coders and those needing to tinker "under the hood" with their sites.
  • Great uptime service with limited technical issues.
  • Dreamhost may not be the best solution for users with limited web hosting knowledge.
  • The service doesn't offer great technical support and lacks customer support by phone.
  • The service may not be the cheapest among hosting providers.
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Christopher Power | TrustRadius Reviewer
September 11, 2017

DreamHost Above the Competition

Score 10 out of 10
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Verified User
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Pros and Cons

  • Dreamhost provides great support. Every question I have asked I have heard back from them within 24 hours.
  • Dreamhost sends you updates via email as your hosting and domain expiration get close. They assure that you are aware that you need to update your hosting and domain.
  • Dreamhost has an easy to use interface that assures it is simple to navigate for simple management of content and websites.
  • I would like to see MOODLE re-installed as a plug-in. Most educators use MOODLE so this plug in is important.
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Nathan Arthur | TrustRadius Reviewer
September 07, 2017

DreamHost Will Help You Sleep Better At Night

Score 8 out of 10
Vetted Review
Verified User
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Pros and Cons

  • DreamHost lets you manage everything in one place--hosting, databases, domain names, email forwarders and inboxes, etc. This can make it much easier to keep track of all the important aspects of your web presence.
  • DreamHost's one-click installs of many popular web products, including WordPress, makes it very easy to start a new website.
  • DreamHost has very responsive support, which makes solving many problems much easier.
  • There was one instance where DreamHost support caused unnecessary downtime because they misread my request. Unfortunately I don't have access to that account anymore (it was an old employer) so I don't remember the details. To avoid this, make it very clear whether you're just asking a question or want support to handle it (they can be quite eager to fix the problem even when you've just asked a question), and be VERY clear what you need when doing the wrong thing may cause serious problems.
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Willian Molinari | TrustRadius Reviewer
October 25, 2017

One-click installers are really nice and easy to use

Score 8 out of 10
Vetted Review
Verified User
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Pros and Cons

  • One click installers work really well.
  • When I needed support it was really effective.
  • As a new customer, it was really easy and fast to get what I wanted (WordPress in a shared hosting).
  • If you want to deploy something that needs more tuning and is not a one-click installer it will take some time.
  • As any shared hosting, the libraries will be outdated because they can't update it without breaking many things.
  • Sometimes my blog was unavailable for some time without reason. Probably problems with bad neighbors.
Read Willian Molinari's full review

About DreamHost

DreamHost is a website hosting service with features such as managed VPS hosting, public cloud computing, and dedicated servers.
Categories:  Website Hosting

DreamHost Technical Details

Operating Systems: Unspecified
Mobile Application:No