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DreamHost

DreamHost

Overview

What is DreamHost?

DreamHost is a website hosting service with features such as managed VPS hosting, public cloud computing, and dedicated servers. Managed options include WordPress with the DreamPress upgraded service with staging and coaching, WooCommerce hosting, as well as dedicated server hosting.

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Recent Reviews

TrustRadius Insights

Dreamhost has been widely used for a variety of web hosting needs, catering to both individuals and businesses. Many companies have relied …
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Reviewer Pros & Cons

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Pricing

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Shared

$3.95

Cloud
per month

DreamPress

$16.95

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

DreamHost Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(26)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Dreamhost has been widely used for a variety of web hosting needs, catering to both individuals and businesses. Many companies have relied on Dreamhost to host their websites, ensuring fast and reliable access for their prospective customers. Users have praised the platform for providing solid web presence with limited downtime and security issues.

The flexibility of Dreamhost has made it a popular choice for deploying WordPress sites. Users appreciate the self-hosted installation that allows them to retain control, while still benefiting from the optimization features offered by a hosted WordPress platform. This combination of flexibility and performance has attracted individuals and businesses alike.

In addition to WordPress, Dreamhost also caters to the hosting needs of static websites. Whether it's a content-rich WordPress website or a simple one-page corporate site, users have found that Dreamhost keeps overhead costs and time investments to a minimum.

Dreamhost's versatility extends beyond WordPress and static websites. Users have utilized the platform to host Drupal-based CMS sites, serving as public portals for services and information resources.

Dreamhost also offers domain registration services, making it convenient for individuals to get their personal websites up and running. Seniors looking to showcase their work or create video introductions can easily find a home on Dreamhost.

Educational institutions have also found value in Dreamhost. High schools have taken advantage of the platform to host numerous student-run websites, giving students the freedom to update and revise their content with ease. Similarly, colleges and academies have relied on Dreamhost to manage their main web presence and streamline domain name registration, simplifying their web management processes.

Independent web developers appreciate Dreamhost's administrative panel, which allows seamless management of hosted websites. From database and file management to email configuration and landing page creation, the platform offers comprehensive tools for developers looking to provide quality service.

For individuals seeking an easy infrastructure for sharing knowledge through blogging, Dreamhost provides a hassle-free experience by offering custom domains for blogs.

Overall, Dreamhost has proven to be a reliable and versatile web hosting solution that caters to the diverse needs of businesses, educational institutions, and individuals alike.

Reliable and Great Uptime Service: Many users have praised the Linux-based Web Hosting for its reliability and great uptime service, stating that they have experienced limited technical issues. The consistent performance of the hosting has been appreciated by multiple reviewers.

Excellent Customer Support: Several reviewers have expressed their appreciation for Dreamhost's customer support, mentioning that they have never had a problem that wasn't solved by them almost immediately. They also mentioned that every question they asked was responded to within 24 hours, highlighting the prompt and helpful nature of Dreamhost's customer support team.

Easy-to-Use User Interface: Users have found Dreamhost's user interface to be extremely easy to use, with an intuitive dashboard that allows for easy navigation without causing any confusion. The simplicity and user-friendly nature of the interface have been commended by many customers.

Web Interface: Many users have expressed dissatisfaction with the web interface for managing WordPress deployments, command line users, domains, and SSL certificates, stating that it is in need of improvement. Some reviewers have found it difficult to navigate and suggested that Dreamhost could enhance its usability.

Compatibility Issues: Several reviewers have encountered compatibility issues when migrating websites from Bluehost specifically, which has caused inconvenience for them. These users mentioned that they had to spend extra time and effort resolving these compatibility issues.

Confusing Pricing Structure: A number of users found the pricing structure and different packages offered by Dreamhost to be confusing. They stated that it was not clear how the pricing tiers were determined and what features were included in each package. This lack of clarity made it challenging for these users to make an informed decision about which plan best suited their needs.

Attribute Ratings

Reviews

(1-10 of 10)
Companies can't remove reviews or game the system. Here's why
Stephen Steinberg | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Customer service is industry-best. We've never had a problem that wasn't solved by them almost immediately.
  • Their dashboard is extremely easy to use and doesn't cause any confusion at all.
  • Their website speeds are good but not great. In an age when speed is important, they are good enough, especially for the price.
  • They have a great backup feature.
  • We've had issues in the past with compatibility migrating websites over (from Bluehost specifically).
  • We've had issues of WordPress updates crashing our server, but a quick call to support fixes everything immediately.
  • Their pricing structure and different packages are a bit confusing to choose from.
Carlos Eduardo de Souza | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Panel is easy to use
  • Flexibility to configure our websites and domains
  • It's affordable
  • The customer support is very attentive and helpful
  • They could have better deploy solutions for not so experienced users
  • More integration with external services to automate some tasks
  • Better ways to track hosting performance
  • The user management could be easier to understand
Bruce Emmerling | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Dreamhost has very good hosting plans that can be matched for different levels of hosting needs and expected web traffic bandwidth.
  • The hosting service is very friendly for coders and those needing to tinker "under the hood" with their sites.
  • Great uptime service with limited technical issues.
  • Dreamhost may not be the best solution for users with limited web hosting knowledge.
  • The service doesn't offer great technical support and lacks customer support by phone.
  • The service may not be the cheapest among hosting providers.
Derek Letellier | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User
Incentivized
  • Linux-based Web Hosting
  • Wordpress one-click installs
  • Security certificate one-click installs
  • Webmail Servers
  • Customer Service
  • Telephone Support (or lack thereof)
  • Email reliability
  • Recent uptime
  • Delay in resolving issues
Willian Molinari | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • One click installers work really well.
  • When I needed support it was really effective.
  • As a new customer, it was really easy and fast to get what I wanted (WordPress in a shared hosting).
  • If you want to deploy something that needs more tuning and is not a one-click installer it will take some time.
  • As any shared hosting, the libraries will be outdated because they can't update it without breaking many things.
  • Sometimes my blog was unavailable for some time without reason. Probably problems with bad neighbors.
Christopher Power | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Dreamhost provides great support. Every question I have asked I have heard back from them within 24 hours.
  • Dreamhost sends you updates via email as your hosting and domain expiration get close. They assure that you are aware that you need to update your hosting and domain.
  • Dreamhost has an easy to use interface that assures it is simple to navigate for simple management of content and websites.
  • I would like to see MOODLE re-installed as a plug-in. Most educators use MOODLE so this plug in is important.
Nathan Arthur | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • DreamHost lets you manage everything in one place--hosting, databases, domain names, email forwarders and inboxes, etc. This can make it much easier to keep track of all the important aspects of your web presence.
  • DreamHost's one-click installs of many popular web products, including WordPress, makes it very easy to start a new website.
  • DreamHost has very responsive support, which makes solving many problems much easier.
  • There was one instance where DreamHost support caused unnecessary downtime because they misread my request. Unfortunately I don't have access to that account anymore (it was an old employer) so I don't remember the details. To avoid this, make it very clear whether you're just asking a question or want support to handle it (they can be quite eager to fix the problem even when you've just asked a question), and be VERY clear what you need when doing the wrong thing may cause serious problems.
Jim Rubenstein | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Automatic WordPress updates
  • Site provisioning and set-up
  • Reasonably available customer support
  • The web interface for managing WordPress deployments, command line users, domains, and SSL certificates has the most room for improvement.
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