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Drip Ecommerce CRM

Drip Ecommerce CRM

Overview

What is Drip Ecommerce CRM?

Drip is an ECRM–an Ecommerce CRM offering email marketing automation software specifically for B2C online retailers. The vendor’s value proposition is that with Drip's simple, user-friendly visual campaign builder, users can design email campaigns based on specific subscriber behavior—so they…

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Recent Reviews

TrustRadius Insights

Drip has gained popularity among users due to its competitive pricing and extensive range of features, making email program automation …
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Popular Features

View all 11 features
  • List management (8)
    10.0
    100%
  • Email deliverability reporting (8)
    10.0
    100%
  • Dashboards (8)
    7.7
    77%
  • Mobile optimization (8)
    7.1
    71%
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Pricing

View all pricing

Up to 500 people in account

$19

Cloud
per month

550 - 2,000

$29

Cloud
per month

2,001 - 5,000

$89

Cloud
per month

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.drip.com/pricing?utm_source…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Drip Ecommerce CRM Demo and Review in 5 Minutes or More | Ecommerce Tech

YouTube
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Features

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

8.4
Avg 8.2

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

6.9
Avg 7.9
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Product Details

What is Drip Ecommerce CRM?

Drip is an ECRM–an Ecommerce CRM offering email marketing automation software specifically for B2C online retailers. The vendor’s value proposition is that with Drip's simple, user-friendly visual campaign builder, users can design email campaigns based on specific subscriber behavior—so they always send the right message, to the right person, at the right time. Drip starts at $41/mo (with email sending and every feature enabled).

Drip Ecommerce CRM Features

Email & Online Marketing Features

  • Supported: WYSIWYG email editor
  • Supported: Dynamic content
  • Supported: Ability to test dynamic content
  • Supported: A/B testing
  • Supported: Mobile optimization
  • Supported: Email deliverability reporting
  • Supported: List management
  • Supported: Triggered drip sequences

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports
  • Supported: Custom reports

Drip Ecommerce CRM Screenshots

Screenshot of Get a deeper look into when and how often your customers are up to something. Tracking Events in Drip lets you understand all the times someone takes a peek at their favorite product, when they make a purchase, and more so you can personalize experiences based on real-life behaviors and engagement.Screenshot of Not only do Tags help you quickly see how people interact with your brand, but they also provide an intuitive way of segmenting your people when it comes time to tailor your messaging.Screenshot of Drip’s one-time setup makes it simple to start collecting all the revenue attribution data you need in one place for confident decision-making for the long haul.

Drip Ecommerce CRM Integrations

Drip Ecommerce CRM Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Klaviyo, Bronto Marketing Platform (discontinued), and Mailchimp are common alternatives for Drip Ecommerce CRM.

Reviewers rate Email deliverability reporting and List management and Triggered drip sequences highest, with a score of 10.

The most common users of Drip Ecommerce CRM are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(35)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Drip has gained popularity among users due to its competitive pricing and extensive range of features, making email program automation more seamless. Users have found Drip to be a valuable tool for segmenting customers in a highly granular manner, leading to improved targeting of messaging. This has allowed them to deliver personalized and relevant email campaigns based on the interests of their leads and customers. With its affordability and high customization options, reviewers consider Drip a unique and powerful platform. However, it's worth noting that implementing Drip may require some knowledge of HTML coding and technical platforms like Google Tag Manager and Analytics.

Marketing managers and VPs have recommended Drip as an effective automation platform for various use cases. One such use case involves sales acceleration, where users leverage Drip to communicate a sequence of messages to their leads, as well as send regular promotions to drive repeat business. Additionally, Drip is often used in conjunction with Leadpages/AdWords marketing strategies to effectively manage lead communication throughout the sales funnel process. Furthermore, Drip serves as an excellent retention tool, enabling users to keep the sales process moving smoothly and aiding in customer retention.

Drip also integrates seamlessly with membership programs, automatically enrolling members in educational email series. Users rely on Drip to handle all outgoing communications, including newsletters, allowing them to efficiently manage their subscriber base. By collecting emails from people interested in their domain of expertise, users can regularly send targeted emails regarding articles and launch-specific offers or products. Moreover, Drip proves invaluable for managing email campaigns that onboard customers into digital assets like online courses.

As a marketing automation software, Drip provides comprehensive email sales and campaign management capabilities. Notably, users appreciate the CRM-like experience that Drip offers; it allows them to view and analyze purchase data effectively. Marketing departments primarily leverage Drip to facilitate personalized communications with customers across various touchpoints. Overall, user experiences highlight how Drip addresses key challenges in email marketing, resulting in improved customer engagement and retention.

Reviews

(1-8 of 8)
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Matthew Gehrman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Saves hours of typing redundant emails
  • Helps with our retention based on the Constant Contact with our current clients
  • Keeps our prospects up to date as we move through the stages of the sales cycle which also increases our capacity to handle more volume.
Tim Berman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • It has helped us to engage our leads on a much higher level than we could do without automations. Direct ROI is hard to measure, at this point. As they complete their Magento integration, it will be easier to measure from cart abandonment sequences.
Steve Palfreyman | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Drip's ROI for me is more in the time I save than income made. I can and have made similar income with other email marketing automation tools. I use Drip because I can get things set up and organized faster.
  • Drip does have great lead scoring functionality out of the box and I look forward to making better use of this in the future.
  • Drip also makes it easy to create simple workflows for things like cart abandonment; another thing we're looking to implement soon.
Conrad Magalis | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • We've seen a 45 percent increase in customer survey completions, due to automated reminders and campaigns.
  • We've seen a 10 percent increase in customer traffic on our website.
  • We've seen a 300 percent increase in online credit applications on our website and form conversions.
Ellen McDowell | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
ResellerIncentivized
  • Keeping my membership site automated is the main thing I use Drip for and it has kept that business objective for over two years now.
  • I love the lead scoring ability Drip has as well. I can tell who my best clients are based on the actions they are taking.
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