Drip Ecommerce CRM

Drip Ecommerce CRM

About TrustRadius Scoring
Score 7.9 out of 100
Drip Ecommerce CRM


Recent Reviews

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Popular Features

View all 11 features
  • List management (8)
  • Email deliverability reporting (16)
  • Dashboards (8)
  • Mobile optimization (8)

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Up to 500 people in account


per month

550 - 2,000


per month

2,001 - 5,000


per month

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.drip.com/pricing?utm_source…


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

Email & Online Marketing


Reporting & Analytics


Product Details

What is Drip Ecommerce CRM?

Drip is an ECRM–an Ecommerce CRM offering email marketing automation software specifically for B2C online retailers. The vendor’s value proposition is that with Drip's simple, user-friendly visual campaign builder, users can design email campaigns based on specific subscriber behavior—so they always send the right message, to the right person, at the right time. Drip starts at $41/mo (with email sending and every feature enabled).

Drip Ecommerce CRM Features

Email & Online Marketing Features

  • Supported: WYSIWYG email editor
  • Supported: Dynamic content
  • Supported: Ability to test dynamic content
  • Supported: A/B testing
  • Supported: Mobile optimization
  • Supported: Email deliverability reporting
  • Supported: List management
  • Supported: Triggered drip sequences

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports
  • Supported: Custom reports

Drip Ecommerce CRM Screenshots

Screenshot of Get a deeper look into when and how often your customers are up to something. Tracking Events in Drip lets you understand all the times someone takes a peek at their favorite product, when they make a purchase, and more so you can personalize experiences based on real-life behaviors and engagement.Screenshot of Not only do Tags help you quickly see how people interact with your brand, but they also provide an intuitive way of segmenting your people when it comes time to tailor your messaging.Screenshot of Drip’s one-time setup makes it simple to start collecting all the revenue attribution data you need in one place for confident decision-making for the long haul.

Drip Ecommerce CRM Downloadables

Drip Ecommerce CRM Integrations

Drip Ecommerce CRM Competitors

Drip Ecommerce CRM Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Klaviyo, Bronto Marketing Platform (discontinued), and Mailchimp are common alternatives for Drip Ecommerce CRM.

Reviewers rate Email deliverability reporting and List management and Triggered drip sequences highest, with a score of 10.

The most common users of Drip Ecommerce CRM are from Small Businesses (1-50 employees) and the Marketing & Advertising industry.


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Reviews and Ratings



(1-8 of 8)
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Tim Berman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • It has helped us to engage our leads on a much higher level than we could do without automations. Direct ROI is hard to measure, at this point. As they complete their Magento integration, it will be easier to measure from cart abandonment sequences.
Steve Palfreyman | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Drip's ROI for me is more in the time I save than income made. I can and have made similar income with other email marketing automation tools. I use Drip because I can get things set up and organized faster.
  • Drip does have great lead scoring functionality out of the box and I look forward to making better use of this in the future.
  • Drip also makes it easy to create simple workflows for things like cart abandonment; another thing we're looking to implement soon.
Conrad Magalis | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • We've seen a 45 percent increase in customer survey completions, due to automated reminders and campaigns.
  • We've seen a 10 percent increase in customer traffic on our website.
  • We've seen a 300 percent increase in online credit applications on our website and form conversions.
Ellen McDowell | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Review Source
  • Keeping my membership site automated is the main thing I use Drip for and it has kept that business objective for over two years now.
  • I love the lead scoring ability Drip has as well. I can tell who my best clients are based on the actions they are taking.