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Dropbox Business

Dropbox Business

Overview

What is Dropbox Business?

Dropbox Business expands on the company's cloud storage service by providing additional features, such as lost file recovery for an extended period, integration with popular office suites (e.g. Office 365), the Dropbox Paper collaboration extension, two-factor authentication (2FA) and single…

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Recent Reviews

TrustRadius Insights

Seamless Integration: Users have praised Dropbox Business for its seamless partnership capabilities with software providers like Adobe and …
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Drop it like it's hot

9 out of 10
December 22, 2023
Facilitates operations when users are off-site allowing us to work remotely. We are easily able to share files in real time and it is most …
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Dropbox is great for the price

9 out of 10
December 21, 2023
Store files related to projects we are working on and allow multiple users to simultaneously access the same document(s) at the same time. …
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Dropbox All the Way!

10 out of 10
December 19, 2023
Use it to track all real estate documents, photos, marketing materials, team notes, projects, and assignments, basically, every document …
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File sharing the best

9 out of 10
February 15, 2022
Dropbox is assisting me trade and offering data with clients in a substantially more secure and effective manner. Clients are inclined …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 13 features
  • File organization (126)
    9.4
    94%
  • File search (126)
    9.3
    93%
  • Performance (126)
    8.6
    86%
  • Access control (126)
    6.3
    63%

Reviewer Pros & Cons

View all pros & cons
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Pricing

View all pricing

Standard

$15

Cloud
per user/per month

Advanced

$25

Cloud
per user/per month

Enterprise

Contact sales team

Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.dropbox.com/business/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $15 per month
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Product Demos

Dropbox Restore Demo Video

YouTube

Dropbox Business Demo - How to Use Dropbox Business for Beginners

YouTube

Come Demo Dropbox Business

YouTube
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Features

File Sharing & Management

Features that allow collaborators to view, work on, and organize files.

8.4
Avg 8.4

Cloud Storage Security & Administration

Features related to security and administration for cloud storage platforms

8.9
Avg 8.7

Cloud Storage Platform

Features around the functionality of the cloud storage platform.

8.2
Avg 8.6
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Product Details

What is Dropbox Business?

Dropbox Business Integrations

Dropbox Business Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Dropbox Business expands on the company's cloud storage service by providing additional features, such as lost file recovery for an extended period, integration with popular office suites (e.g. Office 365), the Dropbox Paper collaboration extension, two-factor authentication (2FA) and single sign-on (SSO), tiered administrator controls and granular permission sharing, remote device wipe, API, and other features of use to larger groups and businesses.

Dropbox Business starts at $15.

Reviewers rate Video files highest, with a score of 9.5.

The most common users of Dropbox Business are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(837)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Seamless Integration: Users have praised Dropbox Business for its seamless partnership capabilities with software providers like Adobe and Microsoft, enhancing their experience as developers. This integration allows for a smoother workflow and increased productivity.

User-Friendly Interface: Many users appreciate the intuitive user interface, quick uploading, and efficient document sorting options in Dropbox Business, making tasks easier. The simplicity of the platform enhances usability for both new and experienced users.

Secure File Sharing: The secure file sharing capabilities with external users and features like share link expiration are highly valued by users of Dropbox Business. This ensures that sensitive information is shared securely while maintaining control over access to files.

Lack of User-Friendly Instructions: Some users have expressed a need for more user-friendly instructions on using Dropbox's Link system to embed contracts, potentially creating challenges in navigating the platform and utilizing advanced features effectively. Clearer guidance could enhance user satisfaction and streamline workflow processes.

Search Functionality Issues: Users have encountered challenges with the search functionality in Dropbox, finding it difficult to quickly locate important documents, leading to frustration and decreased productivity. Improved search capabilities would contribute to a more efficient user experience.

Compatibility and Feature Gap with Competitors: Several users have noted compatibility issues and mentioned that Dropbox lacks certain features compared to competitors like Google Drive, impacting their overall user experience. Addressing these gaps could help retain existing users and attract new ones seeking comprehensive cloud storage solutions.

Attribute Ratings

Reviews

(1-25 of 131)
Companies can't remove reviews or game the system. Here's why
December 22, 2023

Drop it like it's hot

Jann Roach | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • easy to use
  • no longer need to email confidential docs instead they are shared in dropbox
  • love the fact that it indicates that whenever I save a file it auto lets me know that I am saving in DB so I don't get confused
  • DB really supports the new working environment where we can be working from anywhere in the world!!
  • perhaps ability to see who last modified a file
Cindy Burgener, MBA | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Capture activity reports of license users (all activity across Dropbox, shared data in and out of Dropbox).
  • Reports of data files shared with nonlicensed or out of the firm individuals.
  • Data encryption, security protocols for the business, BRAVO! Job Well Done!
  • Permits secure partnership across its platforms with additional software gurus such as Adobe, Microsoft. As a Beta Tester and ProDeveloper for MS, Adobe, and Host-Server on GoDaddy this ability is phenomenal which makes my job as a developer using various platforms wordpress, webbuilder, WIX, etc much more user-friendly when pulling down files.
  • Removing and adding new licenses.
  • Scanning lost or recovering data, cleaning data.
  • Oh my, Dropbox Business is and must be the most user-friendly cloud based option for uploading, downloading and moving multiple small, medium, and even large files internally and even externally!
  • No matter what file format... Dropbox Business will communicate to you what you need! Communication is key with any software! Love at first site! Dropbox Business, you had me at "Happy Dropboxing!"
  • For Businesses who create their own contracts with their legal firms, provide more user-friendly instructions how to use Dropbox "Link" system to be able to embed these onto the end users website if there is desired destination such as ours, whereas the aforementioned we would be able to then form a submit button and provide a payment button. If they do not pay then it will not submit. Providing these types of instructions with the add-ons of new service plans would only increase revenue for Dropbox and potentially a new revenue stream. Maybe even offer tutorials for redevelopers who desire to learn this aspect of DropBox. Why not? Again it added revenue, what company is not always seeking ways to build into its business plan new revenue streams.
  • New ways to suspend users without being charged for things like if the employee has been suspended without pay etc... things like this are a positive for the small business sector.
  • Offer annual contracts, however they can pay monthly with small interest connect with Adobe Admin to see how they do it. I believe they offer that type of program. Penalty applies if they cancel before the year is up.
  • Offer referral programs to long term clients... Bring Dropbox Business a new client who signs a year contract even if they pay monthly receive 25% of your annual contract even if you pay monthly.
Score 9 out of 10
Vetted Review
Verified User
  • quick uploading
  • sorting documents by size or file name or type
  • edit documents and save without downloading
  • it does not handle back slashes like d/b/a well and creates subfolders unintentionally
  • it could be better about editing pdfs in addition to word documents online
  • it does not open well on certain cell phones
December 19, 2023

Dropbox All the Way!

Score 10 out of 10
Vetted Review
Verified User
  • Ability to keep files clean and updated
  • Ability to share specific files with outside users
  • Ability to use from any computer - at work, home, or traveling - anywhere! SO EASY!
  • Desktop to Online - if they were the same, it would save time trying to reacquaint myself with finding things
February 15, 2022

File sharing the best

Score 9 out of 10
Vetted Review
Verified User
  • Having the comfort of putting away documents from the workplace and afterward having the option to recover them from home is totally fantastic.
  • No more utilization of thumb drives for the business when we can send photos and verifications over to the cloud effectively to recover later.
  • There is an absence of search usefulness in this application which makes it troublesome now and again to discover the significant archives required on that second. In any case, the application is incredible.
Aononna Tazin | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • Dropbox Business: File Security
  • Dropbox Business: Affordability
  • Dropbox Business: File-Sharing
  • Dropbox Business: File Retention
  • Dropbox Business: Simple User Interface
  • Dropbox Business: Remotely Accessed Cloud
  • Dropbox Business: External Users Can Quickly Request Files
  • Dropbox Business: Multiple Admins Would Be Outstanding.
  • Dropbox Business: Using The Desktop Application Is A Pain.
  • Dropbox Business: Companies Blocking It For Security Concerns.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Provide access for external consultants to information without needing to provide access to our secure corporate network.
  • Organize by teams and projects.
  • Straightforward process for adding and removing team members and access.
  • More helpful training information for users.
  • More helpful training information for Administrators.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • It enables us to share documents and workflow to all employees for whom access is allowed regardless of where in the world they may be located.
  • Dropbox Business provides a means to safely store our documents without having to have physical copies.
  • Dropbox also allows for easy organization of our documents in folders and such in the system.
  • I don't personally have any thing which I think Dropbox Business could improve upon. I am happy overall.
Mohsin Shah | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • It has a very intuitive user interface so navigation becomes very easy.
  • I can quickly share files to people.
  • Its security is marvelous, that is very impressive.
  • It is a bit expensive. The price should be lower.
  • Locating files is difficult. Sometimes it is extremely difficult to find important files.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • I like that I know where items will be when I download them. With other services, sometimes I don't know where the downloads go.
  • I like the option to be able to have everything online only in case I need to save room on my laptop.
  • I like the option to have real-time syncing between my desktop and the folders in Dropbox.
  • I deeply dislike the navigation. I find it very clunky and hard and not intuitive. A few years ago Dropbox redesigned its navigation and I'm frequently at a loss to figure out where to access the option I need.
  • It should be quicker and easier to figure out how to send a file. I wish I could do that from the drop-down menu in my taskbar under the Dropbox logo.
  • I wish I had the option under the same drop-down menu in my taskbar under the Dropbox logo to go to where the files are on my laptop, which I find much easier to navigate.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Collaborating tools makes it easy for working on projects with team members remotely.
  • 5 TB of storage offers quite a bit of space to utilize.
  • Having a team management feature offers user friendly and efficient working space.
  • Allowing more than one admin would be great.
Julian Jordan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Sharing files
  • Saving older versions of each file
  • Sharing files with external users by link
  • Sharing files with people outside your organization can be troublesome for external users, many report difficulties accessing the files
  • The Paper app is a great idea but very poor in features, making it useless
  • Changing the place you store your data locally could be difficult and lengthy
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Ease of use - Dropbox provides a simple interface that most team members and clients are already familiar with.
  • The ability to have Dropbox folders accessible from Finder makes it seem like your cloud storage is local but you don’t take up space on your hard drive.
  • Dropbox makes it easy to share files with anyone.
  • Initial setup of the Dropbox app has been tricky for some of our less tech-savvy team members.
  • It’d be great to have the ability to create a custom link for assets/folders instead of just having the randomly generated url.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Document sharing with external parties.
  • Accessible over various devices so handy if you don't have your own machine, as long as you use Single Sign on and 2FA.
  • Co-editing of documents is a great feature.
  • Sometimes it can feel a lesser experience when accessing Dropbox Business through windows explorer compared to web access. Creating parity between the two so it looks the same would be an improvement but I would imagine it's designed more to access straight from a browser.
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