Dropbox DocSend

Dropbox DocSend

Top Rated
Score 8.1 out of 10
Top Rated
Dropbox DocSend

Overview

What is Dropbox DocSend?

DocSend is a secure file and document sharing solution that gives users analytics and control on sent documents to see who opens documents, who they forward them to, and how long they look at each page. Users can turn off...
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Recent Reviews

DocSend...for heavy lifting

5 out of 10
January 13, 2022
Sending large files with Agent and Casting Director...keeping the files up to date and not having to resend a link. Knowing who opened …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Personal

$10

Cloud
per user/per month

Standard

$45

Cloud
per user/per month

Advanced

$150

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://docsend.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services
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Product Details

What is Dropbox DocSend?

DocSend is a secure file and document sharing solution that gives users analytics and control on sent documents to see who opens documents, who they forward them to, and how long they look at each page. Users can turn off access, password protect, or set an expiration at any time. DocSend integrates with SalesForce as well as Box, Dropbox, Google Drive, and OneDrive. Use cases include investor relations, board management, and similar transactions where secure sharing is required. Additionally, DocSend Spaces, a relatively new feature, is presented as a virtual data room solution.

DocSend was acquired by Dropbox in March 2021. It is now a Dropbox brand.

Dropbox DocSend Features

  • Supported: Time spent on each page
  • Supported: Lead collection
  • Supported: Document security

Dropbox DocSend Screenshots

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Dropbox DocSend Integrations

Dropbox DocSend Competitors

Dropbox DocSend Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

 (43)

Attribute Ratings

Reviews

(1-22 of 22)
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Score 10 out of 10
Vetted Review
Verified User
DocSend is good to be used when one requires to store critical documents. Activities can be tracked easily through a short URL provided by them. The work output resolution is very good. It is not recommended if one just needs to convert the files from one format to another. From a product point of view, it is really helpful as it gives the idea of the reader, his/her persona, and activities. However, on the same lines, one should avoid using it when the other party is not comfortable getting tracked.
January 24, 2022

Diversity is key

Score 7 out of 10
Vetted Review
Verified User
We can't use this for very sensitive information and private documents. Saving files directly to Dropbox is something I like. We can't share private keys or sensible banking information thru the files Dropbox is secure from hacks and other stuff like this. Dropbox, a pioneer among cloud storage and syncing services, offers synced desktop folders for anywhere-access, this is why DocSend is good.
Score 9 out of 10
Vetted Review
Verified User
  • During the planning of events or the feedback of files or documents for management or coordination of events.
  • For real-time feedback and make meetings more interactive and inclusive among all teams and staff.
  • It grants the ability to give personal treatment according to the data obtained.
  • For the secure delivery of information or files containing sensitive information.
Score 9 out of 10
Vetted Review
Verified User
It is great if you are housing all documents in Dropbox and require an electronic signature solution. It will help you track, organize and get everything completed. The downside is if Dropbox does not do enough in terms of contract management and you require a different tool to manage custom terms or other things.
Luís Felipe Costa Araújo | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
It is a great tool to be able to share sensitive files without much worry. Like him you still have small editions but that help in today's quick work. Besides, it's amazing to know that you're editing a single file and having it for all users. Undoubtedly one of the best platforms for employees to exchange important documents and files
January 02, 2022

Cloud Based Post Office

Score 9 out of 10
Vetted Review
Verified User
It is perfect for a company that needs to send important documents constantly. Allows for a group of people to keep up with files and edit them all together while keeping them secure.

DocSend would not be suitable for a company that still uses paper records or has a smaller team compared to other businesses.
Score 8 out of 10
Vetted Review
Verified User
DocSend is a wonderful tool to send out updates on your products. This really helps gauge the interest of readers in the doc, the persona [who] is interested in the docs, and especially which sections are more helpful to the team. You should avoid using it in the scenario you don't want the other party to feel the pressure of being tracked - like 1:1 communication.
Score 9 out of 10
Vetted Review
Verified User
Good scenarios: When you have a lot of information that you need to manage and control and you don't have enough resources to [monitor] the information. When you are working with other companies and you need to keep your information safe When you desire that a group of people interact with specific information and you would like to keep tracking the files.
Score 10 out of 10
Vetted Review
Verified User
DocSend is great for accessing our marketing material for any employee across our organization. I appreciate that they create individualized links for each account and track where it is being opened and who is opening the documents as well. Sometimes this tracking functionality is flawed (reports a random location or too many opens), but overall it is helpful.
Jay-ar Angkad | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
DocSend is best to use when you would like to store important documents. It gives you a shortened link wherein you can track the activities easily. One good part of using this is good quality when it comes to work output resolution. It's not really appropriate if you are just editing files or converting to a different file format.
Edgar Romero Maciel | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
DocSend is very useful in my opinion for marketing and sales purposes, since you can update documents and all your contacts will see the most updated version of the document the next time they consult it.
December 10, 2018

Great tool

James Winter | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Rolling out a new tool to a sales team is always a bit of a nightmare but DocSend makes that adoption super easy. With things like Outreach, Salesforce, and Gmail integrations, there's tons of ways to use it and nobody ever complained. As a marketer, it made it super easy for me to deploy.
Lindsey Stevens | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
DocSend works really great if you want to send out a doc to a prospect and want to track when they open it and what content they view. The reporting on this works really well and I've been happy with this functionality.

Where it falls short is when you're trying to use it for a live demo utilizing the join.me integration. There are a lot of issues when you try to switch your screen and it only works 2/3s the time. I'd prefer an all-in-one solution instead of this Frankenstein model.
Ben Lachman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
It's super great for sharing sales collateral, investor pitch slide decks, and other one-time viewing content. It's mainly built for sales but has been a huge benefit as a small startup. It best for PDF content that is okay to be horizontally oriented and scrolled (e.g. the forward and back buttons are on the side of the viewing interface).
Score 9 out of 10
Vetted Review
Verified User
It is great for someone in sales as they have full transparency into how their documents are being received. This is not a great tool for someone in design that has multiple files for uploading as you need to drag and drop one item at a time.
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