Dropbox DocSend

Dropbox DocSend

Top Rated
Score 8.1 out of 10
Top Rated
Dropbox DocSend

Overview

What is Dropbox DocSend?

DocSend is a secure file and document sharing solution that gives users analytics and control on sent documents to see who opens documents, who they forward them to, and how long they look at each page. Users can turn off...
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Recent Reviews

DocSend...for heavy lifting

5 out of 10
January 13, 2022
Sending large files with Agent and Casting Director...keeping the files up to date and not having to resend a link. Knowing who opened …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Personal

$10

Cloud
per user/per month

Standard

$45

Cloud
per user/per month

Advanced

$150

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://docsend.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services
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Product Details

What is Dropbox DocSend?

DocSend is a secure file and document sharing solution that gives users analytics and control on sent documents to see who opens documents, who they forward them to, and how long they look at each page. Users can turn off access, password protect, or set an expiration at any time. DocSend integrates with SalesForce as well as Box, Dropbox, Google Drive, and OneDrive. Use cases include investor relations, board management, and similar transactions where secure sharing is required. Additionally, DocSend Spaces, a relatively new feature, is presented as a virtual data room solution.

DocSend was acquired by Dropbox in March 2021. It is now a Dropbox brand.

Dropbox DocSend Features

  • Supported: Time spent on each page
  • Supported: Lead collection
  • Supported: Document security

Dropbox DocSend Screenshots

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Dropbox DocSend Integrations

Dropbox DocSend Competitors

Dropbox DocSend Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

 (43)

Attribute Ratings

Reviews

(1-22 of 22)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
We use DocSend for secure file sharing with external partners and within the organization. We are a large organization and thus, the prime focus is on our security of knowledge. It helped in solving the security problem. Our IT department did not approve other solutions and made them noncompliant. DocSend helped solve this. In terms of scope, on a day-to-day basis, multiple departments shared multiple documents internally and externally throughout the day.
January 24, 2022

Diversity is key

Score 7 out of 10
Vetted Review
Verified User
Docsend is similar to other software but it is more reliable in terms of security. WeTransfer or any other third parties sometimes you hear about their data breaches Dropbox prices are high compared to the competition. This is why we rely on Google Drive in our company 70% of our staff is remote so file transfer is mandatory.
Score 9 out of 10
Vetted Review
Verified User
I have the application for sending used files of different classes, images alluding to events that we have carried out, administration files, management, coordination and planning of events in which I have been a part. This tool has made it possible to send and manage files in a simple, effective way, as well as being able to track their delivery.
We have used it at different levels and with different teams to achieve synergy between them, starting from a channel for sending important files, documents and materials to all the teams involved.
Luís Felipe Costa Araújo | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
It makes it easy to share documents between people and helps me keep track of just one document without having to worry about whether it's the right version. It also ensures that I can easily and intuitively share this document only with people who really care and need it in a totally secure way.
Isha Sinha | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Docsend is simply a better way to share content with prospective clients, from documents to presentations to video clips to proposals. Prospective clients like the organized access to relevant content - it's quickly become a critical resource for us.
Score 9 out of 10
Vetted Review
Verified User
I have used DocSend from Dropbox for many years to send documents to clients and find it to be a very easy system to use. I was first introduced to this system when filling out paperwork for a home refi as a customer and then started using it myself. It is very easy to share documents, especially ones that need an electronic signature.
January 02, 2022

Cloud Based Post Office

Score 9 out of 10
Vetted Review
Verified User
This is great software to store, share, and keep a record of important documents on the cloud. The feature to allow for certain individuals to have permissions and access files is a great addition. Also, it keeps communication between users and certain files easy and keeps any minor hiccups at bay. Altogether DocSend has been a great help for myself and daily tasks.
Score 9 out of 10
Vetted Review
Verified User
I build solutions for different companies that include the scope, build, and training in the smart sheets platform. Usually, the customer has the information in Dropbox and they import the information to smart sheets, in many cases the information imported is confidential and we use the Docsend to ensure that everything will keep in a [safe] stage.
Score 10 out of 10
Vetted Review
Verified User
At my company, DocSend is used by multiple departments including Sales and Marketing. We store our marketing collateral, one-pagers, and brochures that explain and describe our product to potential clients. When folks ask for more information about anything, it is most likely within DocSend. We hyperlink every document through email.
January 23, 2019

DocSend is a big win

Score 10 out of 10
Vetted Review
Verified User
DocSend simplifies the document sharing process, provides an easily clickable link for my clients and allows me to track opens and the content most germane to my clients. Love that it reduces clutter size in recipient's email and is easily sharable as well.
Jay-ar Angkad | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
DocSend is a comprehensive toolbox for your documents/paperwork. You can share your files and it works pretty much like sharing a document on Dropbox. You select your file and create a link. You can create multiple links for a single file if you want to track different people or groups of people. Every time someone clicks on this link, it opens the document in DocSend’s HTML viewer in your browser — and of course, it also collects data. You know if the recipient went through all the slides or pages, and you even know how much time he or she spent on every slide. You also know if he or she forwarded the document to someone else as DocSend collects email addresses of people who opened the document.
Edgar Romero Maciel | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We are using DocSend to deliver marketing materials to our prospects that we get through our Facebook lead generation campaign.
DocSend helps me get to know who has already read our documents and how many times they have accessed them.
December 10, 2018

Great tool

James Winter | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
DocSend was a godsend among the entire marketing and sales departments and was heavily used by our entire organization.

On the marketing side, we actually hosted almost all of our gated content on DocSend which gave us an amazing amount of analytics into things like which specific pages people were viewing. You can see this by going to Aspireiq.com/customers and clicking on one of the case studies.

We also used it for things like our nurture sequences where all of the links in our automated emails drove to DocSend. DocSend has a mail-merge feature that allowed us to look at individual views for anyone in a nurture sequence.

Our SDR team used it heavily to see whether the content they were sending people was being opened and read.

Our sales team used it heavily to send all assets related to our deals. The DocSend "Rooms" feature (I think that's what it's called) allows you to combine all the relevant content in one easy to use place.
Lindsey Stevens | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
The sales team uses DocSend as a way to go through decks in a presentation, but also as a way to send info to prospects and track the open rates. It's a little silly though because DocSend does not have a conference line for prospects to call into. In order to provide this DocSend has partnered with join.me to offer the audio portion which is a bit problematic, but more on that later.
Ben Lachman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use DocSend for sharing investor pitch decks, executive summaries, and other startup collateral. I love that you can see the page by page metrics on viewing sessions and see drop off points, interesting or confusing slides, etc. The fact that you can do it in real-time is just gravy. Other features that are important are having multiple tracking links per document (e.g. one per account, or in our case, VC), being able to update the backing files for documents since they change over time, and having stats indexed on the document version.
Score 9 out of 10
Vetted Review
Verified User
It is currently being used in client facing roles such as account management, marketing, and sales. The business problem we are addressing is around sharing large files. Additionally, it's great for conference calls where there is a presentation mode for users to follow. One of the best features is the analytics. The sender is able to track document open rate, how far they've completed a document and if there are any areas where a user spends more time reviewing.
Joseph Krammer | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
DocSend is used primarily by the sales and business development team to track content and engagement with our sales leads. Other orgs like customer success also use it to understand what content resonates with our customer base. Marketing uses DocSend to understand which pieces of content have market traction.

Overall the business problem it solves is knowing which content resonates, what part of the content is consumed most, and how long people spend reading or viewing our content. Prior to DocSend we had no real way of knowing which content was most impactful and now we do.
Score 9 out of 10
Vetted Review
Verified User
We had been using DocSend to send marketing and pitch presentations to our clients. We found it was very helpful to access the information of how the viewer is exactly interacting with our presentation documents. Moreover, the team creating feature was very helpful to use in our organization. We had been using both DocSend and PITCHXO for our marketing and pitch presentations.
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