DocSend, from Dropbox

DocSend, from Dropbox

Customer Verified
DocSend, from Dropbox

Overview

Reviews

Best For Sending Docs

9
Dropbox is pretty good about storage and pricing for that storage. Pretty easy to share files with co-workers and give share permissions. …

Security Focused Document Management Tool

9
We use DocSend for secure file sharing with external partners and within the organization. We are a large organization and thus, the prime …
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Great shared document program

9
I have used DocSend from Dropbox for many years to send documents to clients and find it to be a very easy system to use. I was first …
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DocSend...for heavy lifting

5
Sending large files with Agent and Casting Director...keeping the files up to date and not having to resend a link. Knowing who opened …
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Cloud Based Post Office

9
This is great software to store, share, and keep a record of important documents on the cloud. The feature to allow for certain …
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Great tool

10
DocSend was a godsend among the entire marketing and sales departments and was heavily used by our entire organization.

On the marketing …

Sending Docs with DocSend

10
At my company, DocSend is used by multiple departments including Sales and Marketing. We store our marketing collateral, one-pagers, and …
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DocSend is a big win

10
DocSend simplifies the document sharing process, provides an easily clickable link for my clients and allows me to track opens and the …
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Reviewer Pros & Cons

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Pricing

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Personal

$10

Cloud
per user/per month

Standard

$45

Cloud
per user/per month

Advanced

$150

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://docsend.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

No scorecards have been submitted for this product yet..

Product Details

What is DocSend, from Dropbox?

DocSend is a secure file and document sharing solution that gives users analytics and control on sent documents to see who opens documents, who they forward them to, and how long they look at each page. Users can turn off access, password protect, or set an expiration at any time. DocSend integrates with SalesForce as well as Box, Dropbox, Google Drive, and OneDrive. Use cases include investor relations, board management, and similar transactions where secure sharing is required. Additionally, DocSend Spaces, a relatively new feature, is presented as a virtual data room solution.

DocSend was acquired by Dropbox in March 2021. It is now a Dropbox brand.

DocSend, from Dropbox Features

  • Supported: Time spent on each page
  • Supported: Lead collection
  • Supported: Document security

DocSend, from Dropbox Screenshots

DocSend, from Dropbox Integrations

DocSend, from Dropbox Competitors

DocSend, from Dropbox Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Alternatives

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Reviews and Ratings

(22)

Ratings

Reviews

(1-22 of 22)
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January 11, 2022

Best For Sending Docs

Score 9 out of 10
Vetted Review
Verified User
Review Source
Dropbox is pretty good about storage and pricing for that storage. Pretty easy to share files with co-workers and give share permissions. The software has great customer support and tutorials. It is helpful to be able to track changes and see who is editing. Customer support is responsive and really interested in helping you
Luís Felipe Costa Araújo | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
It makes it easy to share documents between people and helps me keep track of just one document without having to worry about whether it's the right version. It also ensures that I can easily and intuitively share this document only with people who really care and need it in a totally secure way.
Isha Sinha | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Docsend is simply a better way to share content with prospective clients, from documents to presentations to video clips to proposals. Prospective clients like the organized access to relevant content - it's quickly become a critical resource for us.
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use DocSend for secure file sharing with external partners and within the organization. We are a large organization and thus, the prime focus is on our security of knowledge. It helped in solving the security problem. Our IT department did not approve other solutions and made them noncompliant. DocSend helped solve this. In terms of scope, on a day-to-day basis, multiple departments shared multiple documents internally and externally throughout the day.
Score 9 out of 10
Vetted Review
Verified User
Review Source
We used DocSend for secure filing sharing within the organization and with external partners and clients. The primary business problem it solved was around security since other solutions were not considered as secure by our IT Security department. To give a sense of how our business used it, most employees within the organization probably shared or received at least several documents per day.
Score 9 out of 10
Vetted Review
Verified User
Review Source
I have used DocSend from Dropbox for many years to send documents to clients and find it to be a very easy system to use. I was first introduced to this system when filling out paperwork for a home refi as a customer and then started using it myself. It is very easy to share documents, especially ones that need an electronic signature.
Score 9 out of 10
Vetted Review
Verified User
Review Source
I build solutions for different companies that include the scope, build, and training in the smart sheets platform. Usually, the customer has the information in Dropbox and they import the information to smart sheets, in many cases the information imported is confidential and we use the Docsend to ensure that everything will keep in a [safe] stage.
January 02, 2022

Cloud Based Post Office

Score 9 out of 10
Vetted Review
Verified User
Review Source
This is great software to store, share, and keep a record of important documents on the cloud. The feature to allow for certain individuals to have permissions and access files is a great addition. Also, it keeps communication between users and certain files easy and keeps any minor hiccups at bay. Altogether DocSend has been a great help for myself and daily tasks.
Lindsey Stevens | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
The sales team uses DocSend as a way to go through decks in a presentation, but also as a way to send info to prospects and track the open rates. It's a little silly though because DocSend does not have a conference line for prospects to call into. In order to provide this DocSend has partnered with join.me to offer the audio portion which is a bit problematic, but more on that later.
Jay-ar Angkad | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
DocSend is a comprehensive toolbox for your documents/paperwork. You can share your files and it works pretty much like sharing a document on Dropbox. You select your file and create a link. You can create multiple links for a single file if you want to track different people or groups of people. Every time someone clicks on this link, it opens the document in DocSend’s HTML viewer in your browser — and of course, it also collects data. You know if the recipient went through all the slides or pages, and you even know how much time he or she spent on every slide. You also know if he or she forwarded the document to someone else as DocSend collects email addresses of people who opened the document.
Edgar Romero Maciel | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We are using DocSend to deliver marketing materials to our prospects that we get through our Facebook lead generation campaign.
DocSend helps me get to know who has already read our documents and how many times they have accessed them.
December 10, 2018

Great tool

James Winter | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
DocSend was a godsend among the entire marketing and sales departments and was heavily used by our entire organization.

On the marketing side, we actually hosted almost all of our gated content on DocSend which gave us an amazing amount of analytics into things like which specific pages people were viewing. You can see this by going to Aspireiq.com/customers and clicking on one of the case studies.

We also used it for things like our nurture sequences where all of the links in our automated emails drove to DocSend. DocSend has a mail-merge feature that allowed us to look at individual views for anyone in a nurture sequence.

Our SDR team used it heavily to see whether the content they were sending people was being opened and read.

Our sales team used it heavily to send all assets related to our deals. The DocSend "Rooms" feature (I think that's what it's called) allows you to combine all the relevant content in one easy to use place.
Ben Lachman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use DocSend for sharing investor pitch decks, executive summaries, and other startup collateral. I love that you can see the page by page metrics on viewing sessions and see drop off points, interesting or confusing slides, etc. The fact that you can do it in real-time is just gravy. Other features that are important are having multiple tracking links per document (e.g. one per account, or in our case, VC), being able to update the backing files for documents since they change over time, and having stats indexed on the document version.
Joseph Krammer | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
DocSend is used primarily by the sales and business development team to track content and engagement with our sales leads. Other orgs like customer success also use it to understand what content resonates with our customer base. Marketing uses DocSend to understand which pieces of content have market traction.

Overall the business problem it solves is knowing which content resonates, what part of the content is consumed most, and how long people spend reading or viewing our content. Prior to DocSend we had no real way of knowing which content was most impactful and now we do.
Score 10 out of 10
Vetted Review
Verified User
Review Source
At my company, DocSend is used by multiple departments including Sales and Marketing. We store our marketing collateral, one-pagers, and brochures that explain and describe our product to potential clients. When folks ask for more information about anything, it is most likely within DocSend. We hyperlink every document through email.
January 23, 2019

DocSend is a big win

Score 10 out of 10
Vetted Review
Verified User
Review Source
DocSend simplifies the document sharing process, provides an easily clickable link for my clients and allows me to track opens and the content most germane to my clients. Love that it reduces clutter size in recipient's email and is easily sharable as well.
Score 9 out of 10
Vetted Review
Verified User
Review Source
It is currently being used in client facing roles such as account management, marketing, and sales. The business problem we are addressing is around sharing large files. Additionally, it's great for conference calls where there is a presentation mode for users to follow. One of the best features is the analytics. The sender is able to track document open rate, how far they've completed a document and if there are any areas where a user spends more time reviewing.
Score 9 out of 10
Vetted Review
Verified User
Review Source
We had been using DocSend to send marketing and pitch presentations to our clients. We found it was very helpful to access the information of how the viewer is exactly interacting with our presentation documents. Moreover, the team creating feature was very helpful to use in our organization. We had been using both DocSend and PITCHXO for our marketing and pitch presentations.