Dropbox DocSend

Dropbox DocSend

Top Rated
Score 8.1 out of 10
Top Rated
Dropbox DocSend


What is Dropbox DocSend?

DocSend is a secure file and document sharing solution that gives users analytics and control on sent documents to see who opens documents, who they forward them to, and how long they look at each page. Users can turn off...
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Recent Reviews

DocSend...for heavy lifting

5 out of 10
January 13, 2022
Sending large files with Agent and Casting Director...keeping the files up to date and not having to resend a link. Knowing who opened …
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per user/per month



per user/per month



per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://docsend.com/pricing


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services
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Product Details

What is Dropbox DocSend?

DocSend is a secure file and document sharing solution that gives users analytics and control on sent documents to see who opens documents, who they forward them to, and how long they look at each page. Users can turn off access, password protect, or set an expiration at any time. DocSend integrates with SalesForce as well as Box, Dropbox, Google Drive, and OneDrive. Use cases include investor relations, board management, and similar transactions where secure sharing is required. Additionally, DocSend Spaces, a relatively new feature, is presented as a virtual data room solution.

DocSend was acquired by Dropbox in March 2021. It is now a Dropbox brand.

Dropbox DocSend Features

  • Supported: Time spent on each page
  • Supported: Lead collection
  • Supported: Document security

Dropbox DocSend Screenshots

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Dropbox DocSend Integrations

Dropbox DocSend Competitors

Dropbox DocSend Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
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Reviews and Ratings


Attribute Ratings


(1-22 of 22)
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Score 10 out of 10
Vetted Review
Verified User
  • High security in terms of knowledge protection
  • Digital signature capability
  • Very intuitive and easy to understand
  • Dropbox integration
  • Lack of certain integrations like Notion and Jira
  • Web crashes pushing the user to start from the top
  • Ability to convert to PDF if required
Score 9 out of 10
Vetted Review
Verified User
  • Additional information from users who have already downloaded the files or material.
  • Additional information if the download link(s) have been resent.
  • Password encryption if necessary.
  • Email verification for third-party download via email.
  • Add-ons with other platforms and applications, such as Outlook and Gmail.
  • Seal of documents by electronic signature
  • Increase storage capacity for sending files.
  • Due to firewalls of some corporations, sometimes it is not possible to see the files for some users.
  • Portability
Score 8 out of 10
Vetted Review
Verified User
  • Seamless sharing of docs
  • Being able to see viewer impressions
  • Being able to see which sections of the doc the focus was high
  • Integration with our existing infra could be improved, especially Notion
  • Could go one level deeper into data and directly generate actionable insights
  • Being able to make recommendations in real-time when you're writing the doc even before you publish it
Score 9 out of 10
Vetted Review
Verified User
  • Is a great tool that allows you to share information in a safety stage, you can track that information and ensure that everything is okay
  • This tool has a great [functionality] that allow you to share a pack of content and that make your flows of information easier
  • its has a robust document control compared with other software's
  • offers you total control over your documents even after they are sent to recipients.
  • Customer support is an area that is possible to improve, providing an [quick] answer.
  • [Providing] more details about how to interact with the tool, in some cases, is complicated for new users to understand and start to use the program.
  • The collaboration feature can be improved to allow users to have a better experience using the tool and interacting.
January 23, 2019

DocSend is a big win

Score 10 out of 10
Vetted Review
Verified User
  • Quick upload speeds
  • Can update old doc with new one
  • Can turn off link to those you wish to cut off access
  • Trackable by page
  • Love the live presenting but would like to love present keynote decks with video
  • FaceTime or Skype or Zoom integration or some kind of video chat
  • Screen sharing
Jay-ar Angkad | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • Creates shortened link
  • Stores documents safely
  • Tracks people or groups of people who are accessing the shortened link
  • Opens the document in DocSend’s HTML viewer in your browser
  • Website sometimes crashes and takes a while to respond, and then I have to go back to the first step.
  • Improve user interface
  • I hope there could be a PDF converter feature
Edgar Romero Maciel | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Lets you track who has access to a document
  • how many times they have entered to read your document
  • And how much time they spent in each of the pages of your document
  • Log in and registration for people consulting the document
  • Reporting of statistics of use
Score 9 out of 10
Vetted Review
Verified User
  • It has an amazing statistics dashboard - making it easy to analyze your documents and come up with game plans tailored to each client/project
  • You can turn off deprecated links ensuring clients only have access to up to date information
  • If an employee leaves your company or you can easily manage account access from one central place
  • I think stopping screenshots or notifying the sender if their was a screenshot would be cool albeit not totally ecessary for the majority of businesses but it’s a nice to have!
Lindsey Stevens | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
  • Really good at tracking whenever someone views your presentation, including where they are opening the presentation.
  • They allow you to control whether a prospect is able to download the presentation or not.
  • I like the ability to skip around in my deck without the viewer seeing that.
  • I would like the ability to turn off tracking when I share a deck with someone. For example, I shared my deck with an internal team member and I don't want to receive an email alert every time they open it.
  • I would also like the flexibility to be able to clone presentations and add/remove slides in docsend instead of having to export the presentation, manipulate it in powerpoint, and then re-import it.
  • I wish they had their own native conference line instead of relying on the join.me integration which does not work well. 1/3 of the time when I try and switch my screen to my desktop (utilizing join.me) my prospects aren't able to see my screen. I realize this is an issue with join.me, but if Docsend had their own native screenshare capabilities we wouldn't have to mess around with integrations with other systems that aren't reliable.
  • Frequently people will click on the DocSend link thinking they can use the audio through their computer and it's very confusing for them. Wish they had their own conferencing information.
Ben Lachman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Real-time viewing statistics, indexed by document version
  • Per-account/recipient sharing links
  • Updatable backing files as documents change
  • DocSend has a newer feature called Spaces, it lets you place multiple files into a single "deal room". Unfortunately for us, we need it to support nested file structures for larger content sets. Their support team says this is on the way.
  • I'd like to be able to change the icons for links add to Space, currently, they're a default icon.
  • Navigating the UI is just a bit laborious, it feels like it should be easier to get to link creation since that is what you're doing 90% of the time you go to the site.
Score 9 out of 10
Vetted Review
Verified User
  • The user metrics are incredible. I'm able to see if a recipient has opened my deck and then monitor which slides they spend the most time on. This sets up for a more productive and delivered pitch.
  • The shared drive is also nice as you can create personal folders that are either public or private. The search/keyword functionality also works really well.
  • One of my favorite features is that you can upload new content with the same link so if you've misspelled a word, for example, you can re-upload without having to send a new email or letting anyone know.
  • Currently the platform does not support video.
  • They have started to create "smart folders" where you can add multiple pieces of content in one area but its not super intuitive at the moment.
Joseph Krammer | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • Tracks content engagement via email
  • Tracks how long people engage with content
  • Tracks which parts of the content are most likely to resonate with a particular person or lead
  • Allows you to create personalized landing pages for specific accounts
  • Needs better content presentation
  • Don't like that it includes a link to docsend.com in metadata
  • They recently may have changed this but we didn't like that Thumbnails of content in email displayed DocSend logo rather than content thumbnail
Score 9 out of 10
Vetted Review
Verified User
  • Creating teams
  • Analytics for our pitch presentations
  • Easy to understand analytics for our documents
  • Support for many document types
  • Support for pitch videos
  • More information about investors to the startup companies through their LinkedIn or Facebook login feature
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