DocSend, from Dropbox

DocSend, from Dropbox

Customer Verified
DocSend, from Dropbox

Overview

Reviews

Best For Sending Docs

9
Dropbox is pretty good about storage and pricing for that storage. Pretty easy to share files with co-workers and give share permissions. …

Security Focused Document Management Tool

9
We use DocSend for secure file sharing with external partners and within the organization. We are a large organization and thus, the prime …
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Great shared document program

9
I have used DocSend from Dropbox for many years to send documents to clients and find it to be a very easy system to use. I was first …
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DocSend...for heavy lifting

5
Sending large files with Agent and Casting Director...keeping the files up to date and not having to resend a link. Knowing who opened …
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Cloud Based Post Office

9
This is great software to store, share, and keep a record of important documents on the cloud. The feature to allow for certain …
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Great tool

10
DocSend was a godsend among the entire marketing and sales departments and was heavily used by our entire organization.

On the marketing …

Sending Docs with DocSend

10
At my company, DocSend is used by multiple departments including Sales and Marketing. We store our marketing collateral, one-pagers, and …
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DocSend is a big win

10
DocSend simplifies the document sharing process, provides an easily clickable link for my clients and allows me to track opens and the …
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Reviewer Pros & Cons

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Pricing

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Personal

$10

Cloud
per user/per month

Standard

$45

Cloud
per user/per month

Advanced

$150

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://docsend.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

No scorecards have been submitted for this product yet..

Product Details

What is DocSend, from Dropbox?

DocSend is a secure file and document sharing solution that gives users analytics and control on sent documents to see who opens documents, who they forward them to, and how long they look at each page. Users can turn off access, password protect, or set an expiration at any time. DocSend integrates with SalesForce as well as Box, Dropbox, Google Drive, and OneDrive. Use cases include investor relations, board management, and similar transactions where secure sharing is required. Additionally, DocSend Spaces, a relatively new feature, is presented as a virtual data room solution.

DocSend was acquired by Dropbox in March 2021. It is now a Dropbox brand.

DocSend, from Dropbox Features

  • Supported: Time spent on each page
  • Supported: Lead collection
  • Supported: Document security

DocSend, from Dropbox Screenshots

DocSend, from Dropbox Integrations

DocSend, from Dropbox Competitors

DocSend, from Dropbox Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Alternatives

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Reviews and Ratings

(22)

Ratings

Reviews

(1-22 of 22)
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January 11, 2022

Best For Sending Docs

Score 9 out of 10
Vetted Review
Verified User
Review Source
  • You can seamlessly move files from Dropbox to DocSend using the Dropbox integration.
  • With DocSend, you can track visitor engagement on your Dropbox documents while also having more control over sensitive information.
  • The integration is free to use and available on all plans in DocSend and Dropbox.
  • Docsend doesn't have the emailing feature directly from the platform and it costs way too much.
  • Integration with our existing infrastructure could be improved, especially Notion.
  • Could go one level deeper into data and directly generate actionable insights.
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • High security in terms of knowledge protection
  • Digital signature capability
  • Very intuitive and easy to understand
  • Dropbox integration
  • Lack of certain integrations like Notion and Jira
  • Web crashes pushing the user to start from the top
  • Ability to convert to PDF if required
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Secure permissions
  • Intuitive interface
  • Great documentation and tutorials
  • Integration with Dropbox
  • Some integrations were lacking
  • Extra step required to share files due to reliance on user accounts (versus emails)
  • Lack of some useful features found in alternative products like Google Drive
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Seamless sharing of docs
  • Being able to see viewer impressions
  • Being able to see which sections of the doc the focus was high
  • Integration with our existing infra could be improved, especially Notion
  • Could go one level deeper into data and directly generate actionable insights
  • Being able to make recommendations in real-time when you're writing the doc even before you publish it
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Is a great tool that allows you to share information in a safety stage, you can track that information and ensure that everything is okay
  • This tool has a great [functionality] that allow you to share a pack of content and that make your flows of information easier
  • its has a robust document control compared with other software's
  • offers you total control over your documents even after they are sent to recipients.
  • Customer support is an area that is possible to improve, providing an [quick] answer.
  • [Providing] more details about how to interact with the tool, in some cases, is complicated for new users to understand and start to use the program.
  • The collaboration feature can be improved to allow users to have a better experience using the tool and interacting.
Lindsey Stevens | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
  • Really good at tracking whenever someone views your presentation, including where they are opening the presentation.
  • They allow you to control whether a prospect is able to download the presentation or not.
  • I like the ability to skip around in my deck without the viewer seeing that.
  • I would like the ability to turn off tracking when I share a deck with someone. For example, I shared my deck with an internal team member and I don't want to receive an email alert every time they open it.
  • I would also like the flexibility to be able to clone presentations and add/remove slides in docsend instead of having to export the presentation, manipulate it in powerpoint, and then re-import it.
  • I wish they had their own native conference line instead of relying on the join.me integration which does not work well. 1/3 of the time when I try and switch my screen to my desktop (utilizing join.me) my prospects aren't able to see my screen. I realize this is an issue with join.me, but if Docsend had their own native screenshare capabilities we wouldn't have to mess around with integrations with other systems that aren't reliable.
  • Frequently people will click on the DocSend link thinking they can use the audio through their computer and it's very confusing for them. Wish they had their own conferencing information.
Jay-ar Angkad | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Creates shortened link
  • Stores documents safely
  • Tracks people or groups of people who are accessing the shortened link
  • Opens the document in DocSend’s HTML viewer in your browser
  • Website sometimes crashes and takes a while to respond, and then I have to go back to the first step.
  • Improve user interface
  • I hope there could be a PDF converter feature
Edgar Romero Maciel | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Lets you track who has access to a document
  • how many times they have entered to read your document
  • And how much time they spent in each of the pages of your document
  • Log in and registration for people consulting the document
  • Reporting of statistics of use
Ben Lachman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Real-time viewing statistics, indexed by document version
  • Per-account/recipient sharing links
  • Updatable backing files as documents change
  • DocSend has a newer feature called Spaces, it lets you place multiple files into a single "deal room". Unfortunately for us, we need it to support nested file structures for larger content sets. Their support team says this is on the way.
  • I'd like to be able to change the icons for links add to Space, currently, they're a default icon.
  • Navigating the UI is just a bit laborious, it feels like it should be easier to get to link creation since that is what you're doing 90% of the time you go to the site.
Joseph Krammer | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Tracks content engagement via email
  • Tracks how long people engage with content
  • Tracks which parts of the content are most likely to resonate with a particular person or lead
  • Allows you to create personalized landing pages for specific accounts
  • Needs better content presentation
  • Don't like that it includes a link to docsend.com in metadata
  • They recently may have changed this but we didn't like that Thumbnails of content in email displayed DocSend logo rather than content thumbnail
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • It has an amazing statistics dashboard - making it easy to analyze your documents and come up with game plans tailored to each client/project
  • You can turn off deprecated links ensuring clients only have access to up to date information
  • If an employee leaves your company or you can easily manage account access from one central place
  • I think stopping screenshots or notifying the sender if their was a screenshot would be cool albeit not totally ecessary for the majority of businesses but it’s a nice to have!
January 23, 2019

DocSend is a big win

Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Quick upload speeds
  • Can update old doc with new one
  • Can turn off link to those you wish to cut off access
  • Trackable by page
  • Love the live presenting but would like to love present keynote decks with video
  • FaceTime or Skype or Zoom integration or some kind of video chat
  • Screen sharing
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • The user metrics are incredible. I'm able to see if a recipient has opened my deck and then monitor which slides they spend the most time on. This sets up for a more productive and delivered pitch.
  • The shared drive is also nice as you can create personal folders that are either public or private. The search/keyword functionality also works really well.
  • One of my favorite features is that you can upload new content with the same link so if you've misspelled a word, for example, you can re-upload without having to send a new email or letting anyone know.
  • Currently the platform does not support video.
  • They have started to create "smart folders" where you can add multiple pieces of content in one area but its not super intuitive at the moment.
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Creating teams
  • Analytics for our pitch presentations
  • Easy to understand analytics for our documents
  • Support for many document types
  • Support for pitch videos
  • More information about investors to the startup companies through their LinkedIn or Facebook login feature