Good, but could use some improvements
We use Dropbox for all of our document storage such as contract templates, executed contracts, project documents, etc. This allows all of …
Starting at $9.99 per month
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What is Dropbox?
Dropbox is a cloud storage solution, equipped with features that help users to save time, improve productivity, and collaborate with others. Users can edit PDFs, share videos, sign documents, and collaborate with stakeholders without leaving Dropbox.
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- Reliability (558)8.080%
- File organization (554)7.878%
- Performance (556)7.777%
- File search (568)7.070%
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Dropbox has the Flexibility to Serve a Variety of Needs Across Platforms
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A User Review: Years Later, Dropbox Still Makes Life Easier
03:43
Dropbox Business Review: Allows Design Business To Complete Quick & Simple File Sharing
03:22
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What is Dropbox?
Dropbox is a place to keep files organized and keep work moving. Boasting more than 700 million registered users across approximately 180 countries, Dropbox states their mission is to design a more enlightened way of working.
• Simple organization: Keeps files in one place, and organizes them just the way the user wants.
• Anytime access: Gets users to files and photos wherever and whenever they are needed—on desktop, mobile, or web.
• Sharing made easy: No matter how big or how small, Dropbox lets users share any file with anyone with just a link. The software helps users to work efficiently with teammates and clients, stay in sync on projects, and keep company data safe.
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Dropbox is one of the of the most popular cloud storage options and is popular with businesses of all sizes across many different industries. We have aggregated some of the 400+ Dropbox reviews on TrustRadius and determined what the software’s most popular features are, and w...
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Dropbox Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
Dropbox is a cloud storage solution, equipped with features that help users to save time, improve productivity, and collaborate with others. Users can edit PDFs, share videos, sign documents, and collaborate with stakeholders without leaving Dropbox.
Reviewers rate Audio files highest, with a score of 8.4.
The most common users of Dropbox are from Small Businesses (1-50 employees).
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April 19, 2024
Dropbox for Creatives
Score 9 out of 10
Vetted Review
Verified User
I use Dropbox to share creative assets both internally and with clients.
- Quick drag and drop file sharing
- Quick previewing of images provided the size isn't too large
- Sharing folders easily using generated links
- Easy sharing space for internal team members
- Proofing galleries for clients with integrated selection tools
- Better file folder management
- Integrate translation tools to enable users to work in the language of their choice
- The ability to schedule and share folders/assets
- Better batch selection. E.g. select all from selected date range, select all odd, even
February 06, 2024
A step above
Our team uses Dropbox for collecting field work photos via links into our site admin and ultimately our invoices for clients. I also use Dropbox as our main file system for the company and my home system as well. We recently did an workflow analysis, and Google Drive won out, overwhelmingly, when we approached Dropbox for pro-rated refund, they said our annual service fee paid 30 days before was totally unrefundable, we're actually discontinuing this service as soon as possible.
- Has the least amount of steps to create a link to file or files
- Uploads in the background
- Generally synch pretty intuitively on android mobile and windows pc
- The speed and click-through to add media to a new or existing folder is more steps than through Google Drive, we used this single function 10s if not hundreds of times per day for our 2000+ clients, this needs to be simplified
- Not offering a pro-rated refund after having service with you for over a decade business & personal is totally unacceptable, regardless of any future service improvements, we fully intend to not use your service again
January 22, 2024
Dropbox, great for teams!
We utilize it to store files required for projects. This may be drawings or AutoCAD files. Along with using it to ensure that other team members have access to this all at the same time. It makes it extremely helpful that you can create various folders to organize things. Dropbox is great for our team's use.
- Organization
- Sharing of files
- Quick uploads
- Time of upload of files
- Informing you who created a folder.
January 12, 2024
WHO OWNES MY FILES
Score 1 out of 10
Vetted Review
Verified User
We used it for file sharing and storage for our companies. we had about 5 users at any given time. It from time to time would lose file formats. but generally worked well
- File sharing and storage
- collaboration
- archive
- in operation keeping files refreshed over time
- overtly complex operation
January 12, 2024
Dropbox Business
We use dropbox to support our remote team by having a cloud based filing system. It allows us to have everything organized and accessible where ever our team members are.
- keeps items organized
- cloud based
- syncs automatically with all users
- availability to edit at the same time, the same version (not create multiple versions)
January 09, 2024
Excellent and friendly product.
I love it- do not have any problems using it,. I load all my work and the sales team shares it for better up to date understanding. Makes work super easy.
- loading all files needed for staffs
- staffs also load important task for me to see progress
- maintain everything in order
- I get to manage all my files
- I am not 100 professional user but the little I know works well
January 05, 2024
Good for small businesses
Score 7 out of 10
Vetted Review
Verified User
We use Dropbox across all teams on both desktop and mobile. It stores all our files and team collaboration documents both internally and externally. We utilize it to keep track of edits, copies, and approvals. For external partners, it allows us to share files quickly and efficiently with password protected folders.
- Secure file storage
- Collaboration across teams
- Desktop based access
- Conflicted copies of documents and real time edits from multiple users is currently not supported
- Searching and organization of documents is not optimized
- Website based Dropbox has limited features
January 05, 2024
Love Dropbox but has some bugs to fix
Score 8 out of 10
Vetted Review
Verified User
We use it to store all of our photos, videos, other content, we also use it to organize our working docs and decks. I go into our Dropbox at least 10 times a day to pull assets or work on projects. I wish the google doc files were smaller so that they would load and work faster. I also wish sharing files didn't have so many glitches.
- Storing photos
- organizing files
- making working from home easier to access assets
- file sizes
- sharing glitches
- load times
January 03, 2024
Dropbox- a great original.
Saving purchase orders, important docs, etc- we use it as our main connector of documents. Our team is remote, and what's great here is that no matter what email platform one has and where anyone is in the world, Dropbox is accessible. We find this is better than possibly having connection issues.
- Organization of folders.
- Lots of space.
- Clean interface.
- Sometimes hard to find items.
- A way to drag and drop to other interfaces without downloading items.
- Cleaner way of organizing.
December 29, 2023
Basic User Scratches the Surface.
Score 8 out of 10
Vetted Review
Verified User
Utilize Dropbox for accessing 100% of our data and historical files from multiple locations and through various platforms. It solves the problem of access logistics for mobile staff and multi-user environments for analysis files and work papers.
- Allows multiple users to access files from multiple locations.
- Secures data in an off-site location.
- maintains conflicted files for follow up.
- Allows local files to be updated and then synced with cloud copies when the internet is not available.
- Syncing sometimes stops and its difficult to notice.
December 29, 2023
Dropbox Review
We work with international staff so Dropbox is vital for us. It is easy to use and share the information with all my colleagues, it is faster and I can trust it. I can rely on the system and the interface is friendly and easy to follow up. When I have a mistake I can recover the information and that is very useful and I'm very happy with the services so far
- Sharing pictures
- Saving video training
- Sharing files with vendors
- Process
- Training
- Pictures
December 29, 2023
Use Dropbox - Drop Email document share.
Score 9 out of 10
Vetted Review
Verified User
I use Dropbox for document sharing among partners and business collaborators to eliminate the need for bottlenecking our email inboxes. We set up specific folders that have certain users and permissions where we share documents and collaborate on projects. I have used it with clients, partners, and even my peer affiliate group to share ideas.
- Easy access to specific folders.
- Size or capacity of the documents stored.
- Reliability of brand.
- When changing from different pricing levels, your account is in a frozen state and cannot resume the previous level until the end of the billing cycle.
December 29, 2023
Dropbox is Critical for the Success of My Photo Team Projects.
Score 8 out of 10
Vetted Review
Verified User
We do photography shoots in one US State and process the images remotely in a different State.
- Ability to both send and receive images from the creatives to the digital processors and then to the buyers.
- Uploading and downloading large files moves slowly. I'm not sure if the slowness is entirely due to the sender's wifi connection, but at times, it can be agonizingly slow.
December 29, 2023
Great for Business
Our Design Team uses Dropbox to save, organize and share large files amongst internal team members and external vendors. Dropbox enables us to save files online instead of locally on a machine and then easily share them amongst ourselves and other departments, external vendors, etc. with ease. It also provides us large storage space so we don't have to worry about running out of storage on our local machines.
- Folder creation
- Download ability
- Sharing links
- Renaming files -- too many clicks
December 29, 2023
Great Value and Service.
Score 10 out of 10
Vetted Review
Verified User
Dropbox is used to sort and file away all our electronically scanned documents so that teammates may access information and we can quickly look up important information regarding our different properties, entities, and other business-related activities. We use Dropbox on a weekly to daily basis to look for information and share things with others across the cloud-based server.
- Easy to navigate interface.
- Access anywhere with Cloud Based service.
- Easy to add files with drag and drop feature.
- Automation of file naming.
- Automation of Folder creation based on trends (ie new year folders).
- Integration into other apps like Gmail to easily upload and share.
December 29, 2023
Way Clinic
Score 10 out of 10
Vetted Review
Verified User
log records for 1. Lab diagnosis 2. Mammograms 3. Referrals 4. Month end reports.
- Before using Dropbox I was using excel sheets for all my different report and held it on my desk top.
- For several times due to various reasons(i.e computer crash) lost all my data and had hard time to gather and retrieve.
- Since I started Dropbox I am so comfortable and worry free with my daily work flows
- after working on one of my spread sheet and saved it not taking me back to the main menu screen for me to pick another spreadsheet.
- I have to go completely off and come back to Dropbox to see the original menu screen. Maybe it's my user's fault. There must be a way to go back and forth off of main menu screen.
December 29, 2023
Essential for Efficient Workflow
Score 10 out of 10
Vetted Review
Verified User
We use Dropbox for several aspects of our organization—we use Dropbox as cloud storage, to collaborate on a variety of projects including Word, Excel, and PSD files, and as a repository for ProPresenter media. Dropbox is essential to our workflow and we use it in the office, on the go through our mobile app, and when we work offsite. We could not support in-house the infrastructure nor the manpower needed to effectively accomplish what Dropbox does—plus they have years of an established reputation.
- Knowledgeable and accessible customer support
- Reliable and dependable cloud storage
- Important safeguards for when mistakes happen
- Versatile among a number of applications and scenarios
- Although I use a paid subscription, recommending the free Dropbox option to new users can be a little difficult to understand because it does not seem to be free up front.
- In-browser interface is a little clunky and sometimes it is difficult locating certain features.
- online/offline files and folders are difficult to understand.
- Increased usability with other software programs
December 29, 2023
Dropbox for 3D designers
Score 9 out of 10
Vetted Review
Verified User
We use Dropbox on our everyday work as a virtual/digital server for remote studio work. We work as a remote/home-office studio since 2018 and since then we always use a cloud service as main method to exchange files with users and external clients, Dropbox is a good solution for this due to the efficient files management that it has.
- File Syncing
- Notification center
- Sharing files and folder with good permission options
- Change the name of the root folder, the "()" can cause problems sometimes with some tools trying to find paths inside of the root folder.
- The upload queue becomes slow trying to upload files that have more than ~500mb of file size, even if I have 1 Gbit of speed, Dropbox gets stuck uploading single files with that rule.
- Sometimes we can't move a shared folder from root location.
- LAN sync seems not to be working in my experience.
December 28, 2023
Feeling like an Organized Queen!! Love my Dropbox!
Score 8 out of 10
Vetted Review
Verified User
We have a lot of images organized into years, collections, and archives in Dropbox. We are able to share certain folders with collaborators and stakeholders. We also use Dropbox to store all of our Model Release forms and Photoshoot documentation. I also utilize it to organize Social media content.
- Organize
- Share Folders
- Starred Content
- It would be nice to comment or add notes to content.
- I'd like to see when someone else starred something
December 28, 2023
My choice for sharing design work files
Score 9 out of 10
Vetted Review
Verified User
We are a WFH company and all our files live in the Dropbox server. Files are easily accessible and there are little issues with syncing. Recently, a new hire accidentally deleted 3 years' worth of files in the server while learning how to use the desktop app. Dropbox was able to recover everything for us in a timely manner and we were back to work in a couple of hours. I'm really happy with the service.
- File syncing
- Accessible
- User friendly
- Time stamps on activity tab
December 28, 2023
What A Wonderful Application!
Score 10 out of 10
Vetted Review
Verified User
We maintain a great deal of information about our company and our customers that needs to be shared among multiple computers and staff members. Dropbox provides us with a central location where all of our information is readily available. It's even available on our mobile devices, which makes things very convenient.
- Shared data
- Software to manage data on mobile devices
- Status Notifications
- Users with Multiple accounts
- Forcing applications to use Dropbox for storage
December 28, 2023
Dropbox Will Help Grow Your Business!
Score 8 out of 10
Vetted Review
Verified User
We use Dropbox to store and share all business and project files. It’s the central location for all employees to access files. Dropbox helps address our need for increased storage space and multiuser capabilities.
- File trees
- Storage space
- Multi-user platform
- Some files take a while to appear clear, as they buffer and remain pixelated.
- When opening a PowerPoint, the format is all wrong, so we have to open it outside of Dropbox.
December 28, 2023
Dropbox review
Score 7 out of 10
Vetted Review
Verified User
We use Dropbox to share files amongst each other. Dropbox helps us keep track of progress of projects, to keep all of the records old and and new, helps us keep track of all the invoices, design choices, photos. It also helps us communicate amongst each other. Dropbox connects us instantly wherever we are.
- syncs documents
- easy search system
- easy layout
- search system
- upload ease
December 28, 2023
Dropbox at a Glance
Score 10 out of 10
Vetted Review
Verified User
Our non-profit organization trains individuals in the skilled trades with our Pre-Apprenticeship Program. We use Dropbox mainly to house documents that our students/graduates complete during orientation, during class, and post-graduation. It allows a "one-stop" location where our department can obtain documents needed for various tasks, eliminating the need to keep paper copies.
- Multiple users and the ability to manage permissions accordingly
- Edit documents within Dropbox without having to download and then re-upload
- Overall organization and ease of use
- Ability to see the document in a small window without opening it
- Overwrite/replace currently housed documents with the same name eliminating the need to delete the older ones
- The ability to "color-code" specific documents based on their importance
December 28, 2023
Helpful for Storing and Sharing Much Across Devices
We use Dropbox as the official storage for all of our documents. It allows multiple people to access the same documents (PDFs of legal agreements, meeting minutes, etc.) and provides a platform to share large documents quickly (photos, videos, etc.). We are a nonprofit, so not exactly a business. We use it for storage and sharing of all electronic material.
- Upload photos in full size and quality from my phone to an automatically shared folder.
- Allow smooth access to the same files from multiple devices.
- Allow different privacy sharings for different folders.
- I discovered some hidden files on the desktop version that appeared on the website version when the title name was included or other symbols. I then renamed the files and they appeared, but would be smoother to somehow sync those files to appear both on the website and the desktop Dropbox folders, regardless of title names.
- I still don't fully see the difference or the appeal to one or the other with shared folders vs. team folders. We have both for different files, and I'm not sure why two formats are necessary.
- Allow for some sort of setting that puts a cap on the GB of files allowed to download to each device. I first also synced the Dropbox drive on the desktop of my personal laptop for the occasional work while traveling, but it downloaded too much for the device to function properly, so I had to uninstall it and access the files via remote desktop, instead.