Top Rated
Score 8.0 out of 10
Top Rated


What is Dropbox?

Dropbox is a service for file syncing and sharing, or for cloud storage.
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Recent Reviews

Solid Cloud Storage Solution

9 out of 10
February 28, 2022
Dropbox provides the ability to easily store, retrieve, and share information. We use it on a daily basis and are pleased with this SaaS …
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On Storage Cloud Nine

8 out of 10
December 18, 2021
Dropbox is used for cloud storage where we primarily use it for access to photos. It's great for storing and sharing photos among our team …
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Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 13 features
  • Reliability (113)
  • Performance (113)
  • File search (112)
  • Access control (111)

Reviewer Pros & Cons

View all pros & cons

Video Reviews

3 videos

Dropbox has the Flexibility to Serve a Variety of Needs Across Platforms
A User Review: Years Later, Dropbox Still Makes Life Easier
Dropbox Business Review: Allows Design Business To Complete Quick & Simple File Sharing
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View all pricing



per month



per month




Entry-level set up fee?

  • No setup fee


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services
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File Sharing & Management

Features that allow collaborators to view, work on, and organize files.

7.1Avg 8.2

Cloud Storage Security & Administration

Features related to security and administration for cloud storage platforms

7.2Avg 8.5

Cloud Storage Platform

Features around the functionality of the cloud storage platform.

7.3Avg 8.4
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Product Details

What is Dropbox?

Dropbox is a service for file syncing and sharing, or for cloud storage.

Dropbox Video

Dropbox is one of the of the most popular cloud storage options and is popular with businesses of all sizes across many different industries. We have aggregated some of the 400+ Dropbox reviews on TrustRadius and determined what the software’s most popular features are, and w...
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Dropbox Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Dropbox is a service for file syncing and sharing, or for cloud storage.

Box, ShareFile, and Doxo are common alternatives for Dropbox.

Reviewers rate File organization and Reliability highest, with a score of 7.7.

The most common users of Dropbox are from Small Businesses (1-50 employees).
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View all alternatives
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(1-2 of 2)
Companies can't remove reviews or game the system. Here's why
Annesa L Lacey | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Safe and easy storage within the cloud.
  • Easy to navigate.
  • Gracious bonuses in adding storage.
  • Shouldn't have to purchase additional options such as "Packrat" Unlimited Undo history while on a paid plan. I'm currently on the Pro Plan. It would make perfect sense to have Packrat as a paid option on the Free account, not on a paid one.
  • Dropbox should consider dropping Tweeting a shout-out as an option for Bonus space. "Hawking" Dropbox services for free storage space just cheapens the user experience, IMHO. The option of "E-mailing a Friend" to sign-up in order to obtain bonus space should suffice.
  • I find Dropbox extremely useful and definitely feel secure in using it in my two-year experience.
  • Monthly plans are highly economical for such a necessary service.
  • Ease of use makes daily operations run much smoother.
  • I appreciate the secure measures taken in third-party file sharing.
If it isn't broke, don't fix it, obviously. I've been very comfortable in my current user experience with Dropbox, so some pretty comparable competition [in price & ease of use] would have to come along to get me to switch, basically. I'm a loyalist by nature, so I tend to stick with something until I'm given fair enough reason not to.
Try it. It works for me and I'm quite certain it would serve you well. You would be hard-pressed to beat the price of the monthly packages, too.
Myself. B2B Ghostwriter | Copywriter | Amazon Kindle Author | Online News Media Contributor.
- Marketing
- Sales
- Operations / Admin
Advanced administrative / operations knowledge-base.
  • Safe/ sufficient storage for the multiple hats I wear.
  • Safe file sharing during events where I'm providing online media coverage.
  • Absolutely no problems accessing my files within my two-year experience. So far, so good.
  • Honestly, I don't have any, but I'd like to look into it. I'm always looking to sharpen my levels of expertise. Thanks for planting the seed.
  • Implemented in-house
Change management was minimal
I needed to stay current in improving my daily operations. Dropbox was suggested to me by a former colleague two-years ago and I've been using it just fine ever since.
  • Saving
  • Sharing
  • N/A
  • N/A
  • N/A
Ok, but not as thorough as on a desktop / laptop, now that you mention it.
It's storage, not rocket science. It's easy, as it should be. I don't consider what minor issues I do have as deal-breakers. Just don't interfere with my experience & I'm perfectly OK.
Score 8 out of 10
Vetted Review
Verified User
  • Great for "no thought" file back up
  • Synchronizing files across multiple computers and devices
  • Enabling iOS devices to better handle more file types
  • Share files with others
  • Not a good archive backup system
  • Not a substitute for version control
  • Backing up files in realtime
  • Always having access to relevant working files
It has worked consistently and made life easier
Creative services, operations, HR.
  • File sharing, synchronization, and backup.
Mix of online back up and portable media.
Box, Google Drive
  • Implemented in-house
Quick to set up.
  • Online training
  • Self-taught
Using it as is.
Easy to set up across devices. The browser UI is pretty basic but works well enough.
I wish file transfer was a little faster at times.
  • Airdropper is a web app that allows non-dropbox users to send or receive files from your dropbox account
Easy to set up but really should be part of the product. Results in extra cost.
  • No.
No terms, service is subscription based as needed.
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