Dropbox

Dropbox

Score 8.0 out of 10
Dropbox

Overview

What is Dropbox?

Dropbox is a service for file syncing and sharing, or for cloud storage.
Read more

Recent Reviews

Solid Cloud Storage Solution

9 out of 10
February 28, 2022
Dropbox provides the ability to easily store, retrieve, and share information. We use it on a daily basis and are pleased with this SaaS …
Continue reading

On Storage Cloud Nine

8 out of 10
December 18, 2021
Dropbox is used for cloud storage where we primarily use it for access to photos. It's great for storing and sharing photos among our team …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 13 features
  • Reliability (113)
    7.6
    76%
  • Performance (113)
    7.3
    73%
  • File search (112)
    7.2
    72%
  • Access control (111)
    7.0
    70%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

3 videos

Dropbox has the Flexibility to Serve a Variety of Needs Across Platforms
04:00
A User Review: Years Later, Dropbox Still Makes Life Easier
03:43
Dropbox Business Review: Allows Design Business To Complete Quick & Simple File Sharing
03:22
Return to navigation

Pricing

View all pricing

Plus

$11.99

Cloud
per month

Family

$19.99

Cloud
per month

Basic

Free

Cloud

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services
Return to navigation

Features

File Sharing & Management

Features that allow collaborators to view, work on, and organize files.

7Avg 8.2

Cloud Storage Security & Administration

Features related to security and administration for cloud storage platforms

7.1Avg 8.5

Cloud Storage Platform

Features around the functionality of the cloud storage platform.

7.1Avg 8.4
Return to navigation

Product Details

What is Dropbox?

Dropbox is a service for file syncing and sharing, or for cloud storage.

Dropbox Video

Dropbox is one of the of the most popular cloud storage options and is popular with businesses of all sizes across many different industries. We have aggregated some of the 400+ Dropbox reviews on TrustRadius and determined what the software’s most popular features are, and w...
 Show More

Dropbox Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Dropbox is a service for file syncing and sharing, or for cloud storage.

Box, ShareFile, and Doxo are common alternatives for Dropbox.

Reviewers rate File organization and Reliability highest, with a score of 7.6.

The most common users of Dropbox are from Small Businesses (1-50 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews

(1-25 of 132)
Companies can't remove reviews or game the system. Here's why
Score 8 out of 10
Vetted Review
Verified User
I noticed that uploading is faster with Dropbox than other platforms using the same internet connection that we have for the company, we get less complains from our staff as well when using Dropbox. It is more user friendly than other applications.

Dropbox support is great and they have a good support system where you get your answers at no time.
Score 9 out of 10
Vetted Review
Verified User
Well-Suited Scenarios: Large Design Files: Dropbox is well-suited for architects who work with large design files, such as blueprints, CAD files, and 3D models. Dropbox's large file sharing capabilities make it easy to share these files with team members and clients, while its version control features allow architects to track changes over time. Limited Customization: Dropbox may be less appropriate for me who require a high level of customization in my workflow or project management.
Cara Jacobsen | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We needed a quick tool to obtain confidential healthcare recordings from outside agencies so we could monitor their progress with clients. Having individuals upload recordings to Dropbox and share with us was very simple and secure. We could easily access the recordings and knew we were following safety guidelines to protect information.
Score 9 out of 10
Vetted Review
Verified User
Instead of storing any of your files in a local desktop or laptop location, we love the fact that every file gets centrally stored in the cloud and can be shared with other users immediately. We don't have any experience sharing lots of photos/images and aren't sure if that's the way to go.
November 30, 2021

Reliable product

Score 7 out of 10
Vetted Review
Verified User
Dropbox is used in a variety of ways at our workplace. Sharing documents with our team on the go is made possible by Dropbox. Once a file is uploaded to Dropbox, team members can view and discuss it immediately. Some of the new features make it easier for us to keep things organized and maintain continuity during our meetings. We will store large files on it and send them to clients or suppliers via a link. A sales campaign's data is also stored in Dropbox. For example, it enables our marketing team to work on various sales campaigns from any location.
Muhammad Hossain | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Dropbox is used in a variety of ways at our workplace. Sharing documents with our team on the go is made possible by Dropbox. Once a file is uploaded to Dropbox, team members can view and discuss it immediately. Some of the new features make it easier for us to keep things organized and maintain continuity during our meetings. We will store large files on it and send them to clients or suppliers via a link. A sales campaign's data is also stored in Dropbox. For example, it enables our marketing team to work on various sales campaigns from any location.
Alan Bloxham | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Dropbox is great in general for anything and everything. It's an amazing asset management software. The versatility is great and I think it always gets the job done. If you're looking for just photo storage, then I would likely recommend a different service that is more affordable and better suited for only photos.
September 10, 2021

Dropbox Review

Score 1 out of 10
Vetted Review
Verified User
Dropbox might be used for insignificant data. We lost all our data and still have not received a proper explanation. Rather be careful in using it as your only backup.
Score 10 out of 10
Vetted Review
Verified User
We use Dropbox in a few distinctive manners at our organization. Dropbox empowers us to effortlessly impart documents to customers and suppliers. It likewise permits us to store large files enabling us to share with customers and suppliers by a link. We also use Dropbox for certain sales campaigns where our marketing team can collaborate virtually from anywhere on different sales campaigns and store it on Dropbox cloud platform.
Michael Prewitt | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
For my company, Dropbox was nearly ideal. The main problem was the price. Our IT department could not justify keeping it for all departments, so in the end it was only specific users or departments that were using it. This led to some inconsistencies within the organization, as different people shared cloud files in different ways. However, for my department's needs, Dropbox was essential. It was the only service available to us that was fast enough, reliable enough, and full-featured enough for our needs. It is excellent for both cloud-based project collaboration and cloud-based file sharing.

For single-user setups, Dropbox may be overkill. There are cheaper or even free alternatives that may meet the needs of many users.
Tony Phan | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Best scenario is to use for tracking project timeline and implementation. Instead of printing out the project charter, it can be submitted through dropbox. Approver can view the file and approve based on the change history recorded. Multiple members in the team can update project status in one file and update on Dropbox giving all teams visibility on the progress and therefore reducing the efforts in communication and reduce wasted time.
Score 7 out of 10
Vetted Review
Verified User
Dropbox is definitely appropriate for the current work-from-home situation that most people are in still. It really helps keep our team connected. It's also great for sharing files with 3rd party vendors/individuals. The privacy Dropbox offers allows them only to see what they need to see and nothing else.
David S. Levine, CFRE | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Dropbox is great for collaborative work while in the office but especially while many of us are working from home. The system is easy to navigate and intuitive for anyone familiar with basic computer file systems. It is also useful for keeping separate versions of files (compared to Google, for instance, which allows you to have multiple files with the same name within the same folder for some unknown reason).
Score 10 out of 10
Vetted Review
Verified User
Dropbox is great for teams and especially for small businesses like us, I would highly recommend it. We use it on a day-to-day basis. Some of our shared resources like price lists and contact lists are all on dropbox and allows us to refer to the same copy so that we don't have multiple copies out of sync around.
Olivia Crellin | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
I would recommend Dropbox over most DMS sharing solutions because of its low cost (free for users under a certain size) and ease of use. I have found many professionals don't have immediate solutions when they run into large file sharing problems or don't have sophisticated experience with a DMS interface and Dropbox is very user-friendly for both groups.
Score 7 out of 10
Vetted Review
Verified User
Dropbox is well suited for large files that are shared between several employees. It is less appropriate for small files that can be emailed directly to one or two people.
It is an acceptable backup service, where you can save files. However this will also expose the files to anyone who has access to that shared program and folder, creating privacy concerns.
Jeff Huisjen | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Dropbox is a great cloud based storage system that is easy to use, readily customizable, and user friendly. For an organization that uses many large files, shares heavily between users, and needs constant access to their cloud based storage, Dropbox is a huge win.

For some organizations using Google Suites as an email client, because each user also includes GoogleDrive, Dropbox may be unnecessary.
Lisa Keyser | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Dropbox has replaced typical hard drive storage for us, with all of our digital information stored there. For any company that has digital information, the ease of use and implementation is unmatched by other file storing and sharing services. To share one file, it's as easy as grabbing the share link. You can easily manage shared files and folders and rescind sharing rights at any time, making it possible to keep a tight hold on who has your data.
Score 9 out of 10
Vetted Review
Verified User
Dropbox is well suited for anyone who needs to access their files anywhere and not have to worry about losing data if their computer is lost or damaged. You do not have to be a part of an organization to utilize this software. It is very well suited for personal use as well as business use.
Score 4 out of 10
Vetted Review
Verified User
I think it's particularly good for individuals or sole proprietors. Our IT department had some concerns about using across our whole organization because they had some questions about security features (not from outside hacking but more along the lines of monitoring appropriate use by our enployees). I was also turned off by the bad customer service; it's hard to find the answers to questions.
Score 7 out of 10
Vetted Review
Verified User
Dropbox is very good with multiple users outside the organization when we have file transfers to the end-user or clients, like quotes and external documents for review. Some need revisions or multiple versions of the same documents, and multiple users review the documents [so] email is not the ideal solution. Huge files like video and audio and training recordings for multiple sessions.
Return to navigation