Top Rated
Score 8.0 out of 10
Top Rated


What is Dropbox?

Dropbox is a service for file syncing and sharing, or for cloud storage.
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Recent Reviews

Solid Cloud Storage Solution

9 out of 10
February 28, 2022
Dropbox provides the ability to easily store, retrieve, and share information. We use it on a daily basis and are pleased with this SaaS …
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On Storage Cloud Nine

8 out of 10
December 18, 2021
Dropbox is used for cloud storage where we primarily use it for access to photos. It's great for storing and sharing photos among our team …
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Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 13 features
  • Reliability (113)
  • Performance (113)
  • File search (112)
  • Access control (111)

Reviewer Pros & Cons

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Video Reviews

3 videos

Dropbox has the Flexibility to Serve a Variety of Needs Across Platforms
A User Review: Years Later, Dropbox Still Makes Life Easier
Dropbox Business Review: Allows Design Business To Complete Quick & Simple File Sharing
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per month



per month




Entry-level set up fee?

  • No setup fee


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services
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File Sharing & Management

Features that allow collaborators to view, work on, and organize files.

7.1Avg 8.2

Cloud Storage Security & Administration

Features related to security and administration for cloud storage platforms

7.2Avg 8.5

Cloud Storage Platform

Features around the functionality of the cloud storage platform.

7.3Avg 8.4
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Product Details

What is Dropbox?

Dropbox is a service for file syncing and sharing, or for cloud storage.

Dropbox Video

Dropbox is one of the of the most popular cloud storage options and is popular with businesses of all sizes across many different industries. We have aggregated some of the 400+ Dropbox reviews on TrustRadius and determined what the software’s most popular features are, and w...
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Dropbox Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Dropbox is a service for file syncing and sharing, or for cloud storage.

Box, ShareFile, and Doxo are common alternatives for Dropbox.

Reviewers rate File organization and Reliability highest, with a score of 7.7.

The most common users of Dropbox are from Small Businesses (1-50 employees).
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View all alternatives
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(1-21 of 21)
Companies can't remove reviews or game the system. Here's why
Michelle Hidalgo | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Dropbox is a user-friendly, easy tool which requires little to no skill and they offer a free version with a good amount of storage available. There are other file sharing tools available however at a cost. Dropbox free version I have used for years and it serves every purpose I need.
December 17, 2014

Dropbox reigns supreme

Kammie Russel | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Dropbox is at the top of its game. There are other competitors, but Dropbox has served me well and has always been a reliable, seamless product that I trust and would highly recommend.
Ryan Gibson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I don't foresee a time when I will ever completely stop using Dropbox. I have recently switched to iCloud Drive for photo storage and use Google Drive for documents on occasion. But, overall Dropbox remains my most-used storage product.
Score 10 out of 10
Vetted Review
Verified User
I really rely on it, as does the entire company. It is a necessary part of our day-to-day operations and if it didn't exist, we would be immediately seeking out another option. Because it is more well-known, we also find that many other people/companies are familiar with it or already use it, so it isn't something we have to help guide clients on how to use, which means better customer interaction for us.
Megan Coxe | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Even though it has its shortcomings, Dropbox is an exceptionally useful product for simple file sharing. It’s intelligent design and user-friendly interface have continued to facilitate project completion. However, as we expand, we will probably look to other solutions for storage and sharing as we undertake larger and more intensely collaborative projects.
Annesa L Lacey | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
If it isn't broke, don't fix it, obviously. I've been very comfortable in my current user experience with Dropbox, so some pretty comparable competition [in price & ease of use] would have to come along to get me to switch, basically. I'm a loyalist by nature, so I tend to stick with something until I'm given fair enough reason not to.
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