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Dropbox

Dropbox

Overview

What is Dropbox?

Dropbox is a cloud storage solution, equipped with features that help users to save time, improve productivity, and collaborate with others. Users can edit PDFs, share videos, sign documents, and collaborate with stakeholders without leaving Dropbox.

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Recent Reviews

Casual User of Dropbox

8 out of 10
January 25, 2024
I use Dropbox to share files between coworkers. I also use it to store files outside my local computer. Sharing files between coworkers is …
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Good for small businesses

7 out of 10
January 05, 2024
We use Dropbox across all teams on both desktop and mobile. It stores all our files and team collaboration documents both internally and …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 13 features
  • Reliability (558)
    8.0
    80%
  • File organization (554)
    7.8
    78%
  • Performance (556)
    7.7
    77%
  • File search (568)
    7.0
    70%

Reviewer Pros & Cons

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Cody McNeeley | TrustRadius Reviewer
Cody McNeeley
Coordinator, Talent Casting & Recruitment
RWS Global (Entertainment, 51-200 employees)
Michael Ng | TrustRadius Reviewer
Michael Ng
Lead Photographer
Evoke Photo Studios (Photography, 1-10 employees)

Video Reviews

3 videos

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Dropbox has the Flexibility to Serve a Variety of Needs Across Platforms
04:00
A User Review: Years Later, Dropbox Still Makes Life Easier
03:43
Dropbox Business Review: Allows Design Business To Complete Quick & Simple File Sharing
03:22
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Pricing

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Plus

$9.99

Cloud
per month

Essentials

$18

Cloud
per month

Business

$20

Cloud
per month per user

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Dropbox - Overview

Navattic
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Features

File Sharing & Management

Features that allow collaborators to view, work on, and organize files.

7.6
Avg 8.4

Cloud Storage Security & Administration

Features related to security and administration for cloud storage platforms

7.4
Avg 8.6

Cloud Storage Platform

Features around the functionality of the cloud storage platform.

7.6
Avg 8.5
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Product Details

What is Dropbox?

Dropbox is a cloud storage system that helps users to work efficiently with teammates and clients, stay in sync on projects, and keep company data safe. It features:

• Simplified organization
• Anytime access: It provides anytime access to files and photos on desktop, mobile, or web.
• Sharing: Dropbox allows users to share files of any size with just a link.
• Security: Advanced data protection and end-to-end encryption safeguards that protects data helps users to meet compliance and privacy standards.

Dropbox Screenshots

Screenshot of the action bar, that sits across the browser page can be used to record the screen, edit PDFs, upload files, create folders, get signatures, or send and track documents.Screenshot of Dropbox Replay, that lets collaborators leave frame-accurate feedback and markups directly on project files.Screenshot of Dropbox Capture, which can be used to take screen recordings, screenshots, and GIFs with one click and share them with a link.Screenshot of the interface where Dropbox lets users upload, edit, send, and sign PDFs in one place.

Dropbox Video

Dropbox is one of the of the most popular cloud storage options and is popular with businesses of all sizes across many different industries. We have aggregated some of the 400+ Dropbox reviews on TrustRadius and determined what the software’s most popular features are, and w...
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Dropbox Integrations

Dropbox Competitors

Dropbox Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Dropbox is a cloud storage solution, equipped with features that help users to save time, improve productivity, and collaborate with others. Users can edit PDFs, share videos, sign documents, and collaborate with stakeholders without leaving Dropbox.

Box, ShareFile, and Doxo are common alternatives for Dropbox.

Reviewers rate Audio files highest, with a score of 8.4.

The most common users of Dropbox are from Small Businesses (1-50 employees).
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Comparisons

View all alternatives
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Reviews and Ratings

(3486)

Attribute Ratings

Reviews

(1-4 of 4)
Companies can't remove reviews or game the system. Here's why
July 18, 2023

An excellent collaboration and workflow management solution for shared files with versioning control

AH
Alejandro Huerta
COO (Chief Operations Officer)
INTERTEL (Computer & Network Security, 51-200 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
We use Dropbox to share files between our people on the field and our people in the offices, we share mainly signed docs and images from our clients and providers to our people outside the office, with the main reason for using Dropbox being that the mobile app is excellent to make it easier to work the way we do
Pros and Cons
  • Sharing files between different areas
  • Ability to have different people accesing the same files
  • Plenty of space for files
  • Ease to increase the space
  • Mobile app is not very good but it has been getting better the last few versions
  • No integration with our tech support apps
  • Difficult to implement with different teams
Likelihood to Recommend
Since we are using it to share files between people in the field, visiting clients and showing them our documents, we manage to be efficient with the sharing and usage of files and documents, getting them signed and having the option of printing them out at our client's offices is always a plus
Most Important Features
  • Ease to use by different people all over the map
  • File version control and management
  • Price is a good compromise between features and expenses
Dropbox Feature Ratings
File Sharing & Management (7)
92.85714285714286%
9.3
Versioning
90%
9.0
Video files
90%
9.0
Audio files
90%
9.0
Document collaboration
100%
10.0
Access control
100%
10.0
File search
80%
8.0
Device sync
100%
10.0
Cloud Storage Security & Administration
N/A
N/A
Cloud Storage Platform
N/A
N/A
Return on Investment
  • We use it all the time to share files so it has had a very positive impact on our business
  • Without Dropbox or something like it, we would have to transfer all of our documents to our people's computers and then have to sync them once they're back
  • The only negative impact is that we cannot sync it with our costumer support's apps
Alternatives Considered
Google Drive is the other one we use, and Dropbox has some things that it does better (file sharing and sending files to the users), but Drive integrates into our Google ecosystem better, so internally we use Drive but for our users that are working with our clients at their offices we use Dropbox
Other Software Used
March 13, 2023

Dropbox is your best cloud storage solution.

Verified User
Professional in Product Management
Computer Software Company, 5001-10,000 employees
Score 8 out of 10
Vetted Review
Verified User
Use Cases and Deployment Scope
Dropbox is used in our organization to upload and share files. We had issues in sharing large sized files with staff who are abroad and we had to use several servers and store data where we faced limitation of space and here come Dropbox which helped us save time and cost.
Pros and Cons
  • Very easy to use and upload files.
  • Uploading and downloading takes no time. Its a cloud concept and it saves a lot of time.
  • It does not require a lot of training and every person in organization can share their files with a click.
  • Synchronizing could be an issue at limited times. This should be worked on.
  • The website might go down. Happened two times which delayed downloading of files. This can be improved.
  • Login issues. Sometimes you need to try a couple of times to be able to login therefore there is room for improvement here.
Likelihood to Recommend
I noticed that uploading is faster with Dropbox than other platforms using the same internet connection that we have for the company, we get less complains from our staff as well when using Dropbox. It is more user friendly than other applications.

Dropbox support is great and they have a good support system where you get your answers at no time.
Most Important Features
  • Being a cloud platform.
  • It cuts cost as you can create a free account at the beginning.
  • Training on Dropbox takes only few minutes.
  • It saves a lot of space on our servers.
Dropbox Feature Ratings
File Sharing & Management (7)
80%
8.0
Versioning
80%
8.0
Video files
70%
7.0
Audio files
90%
9.0
Document collaboration
90%
9.0
Access control
80%
8.0
File search
80%
8.0
Device sync
70%
7.0
Cloud Storage Security & Administration (3)
53.33333333333333%
5.3
User and role management
80%
8.0
File organization
80%
8.0
Device management
N/A
N/A
Cloud Storage Platform (3)
80%
8.0
Performance
80%
8.0
Reliability
90%
9.0
Storage Reports
70%
7.0
Return on Investment
  • Cost of storage on our servers and buying extra storage devices. This for sure has saved a lot of cost.
  • Time spent on cleaning our servers where Dropbox can perform this faster and in a better way.
Alternatives Considered
Dropbox customer support and availability worldwide is better, it is more compatible with other programs and browsers and it rarely stops working.

There is plenty of space on Dropbox that you can use from Dropbox and it takes lesser steps to upload or download or even to share files with others.
Other Software Used
Users and Roles
250
Information Technology, Operations, Training unit, Finance department, Human resources.
Support Headcount Required
22
Technical skills in computer as they support other staff on what to upload and how and type of files, etc.
Business Processes Supported
  • Uploading training material.
  • Uploading and downloading certifications.
  • Sharing files with participants.
Innovative Uses
  • Sharing files without a limitation of time after working hours with staff who are very far away.
  • We used to use our servers for storage but now we have Dropbox that saved a lot of time and cost.
Future Planned Uses
  • Sharing financial documents with outside entities.
  • We could use it in tendering processes.
  • A sort of long time storage.
Likelihood to Renew
8
It is a good way to store information and Dropbox has made it very simple. The support staff are really great. You can easily find answers to your questions everywhere on the internet when you ask about Dropbox.
March 01, 2023

Efficient and User-Friendly Cloud Storage: A Comprehensive Review of Dropbox

Verified User
Employee in Engineering
Architecture & Planning Company, 11-50 employees
Score 9 out of 10
Vetted Review
Verified User
Use Cases and Deployment Scope
Dropbox can provide a solution to these challenges by offering a cloud-based file storage and sharing platform that enables easy collaboration between team members. I can use Dropbox to store all of their design files securely in the cloud, accessible from any device with an internet connection. This means that team members can access the latest version of the design files from anywhere at any time, streamlining collaboration and reducing the risk of errors due to outdated or conflicting files. Additionally, Dropbox offers features such as file sharing, commenting, and version control, which make it easy for architects to collaborate with clients, contractors, and other team members on a project. For example, I can share files with clients for review and feedback, and team members can leave comments directly on design files to discuss changes or provide suggestions.
Pros and Cons
  • Large File Sharing: I often work with large design files, and Dropbox's file sharing capabilities make it easy to share these large files with team members and clients. Dropbox allows architects to share files of up to 50GB in size, making it easier to collaborate on large design projects.
  • Security: Dropbox provides a secure platform for us to store and share our design files. Dropbox also offers two-factor authentication, password protection, and remote wipe capabilities to protect sensitive design files from unauthorized access.
  • Integration: Dropbox integrates with a variety of other software applications commonly used by architects, including AutoCAD, SketchUp, and Revit. This makes it easy for architects to save and share design files directly from within these applications.
  • Version Control: Dropbox's version control capabilities allow me to keep track of changes made to our design files over time. I can revert to earlier versions of a file if necessary, and track changes made by different team members.
  • Search Functionality: Dropbox's search functionality can sometimes be limited, making it difficult to find specific files or folders.
  • File Recovery: Dropbox offers a version control feature, which allows users to restore previous versions of files. The process for restoring files can be complex and time-consuming, and there is no easy way to recover files that have been permanently deleted.
Likelihood to Recommend
Well-Suited Scenarios: Large Design Files: Dropbox is well-suited for architects who work with large design files, such as blueprints, CAD files, and 3D models. Dropbox's large file sharing capabilities make it easy to share these files with team members and clients, while its version control features allow architects to track changes over time. Limited Customization: Dropbox may be less appropriate for me who require a high level of customization in my workflow or project management.
Most Important Features
  • Large File Sharing: Dropbox's ability to share large files easily and securely is crucial for us who work with large design files, such as blueprints, CAD files, and 3D models.
  • Integration: Dropbox's integration with other software applications commonly used by architects, such as AutoCAD and SketchUp, can help streamline workflows and improve productivity.
  • Mobile Access: Dropbox's mobile app allows us to access our design files on-the-go, which can be particularly useful when visiting construction sites or meeting with clients.
Dropbox Feature Ratings
File Sharing & Management (7)
90%
9.0
Versioning
90%
9.0
Video files
90%
9.0
Audio files
90%
9.0
Document collaboration
90%
9.0
Access control
90%
9.0
File search
90%
9.0
Device sync
90%
9.0
Cloud Storage Security & Administration (3)
90%
9.0
User and role management
90%
9.0
File organization
90%
9.0
Device management
90%
9.0
Cloud Storage Platform (3)
80%
8.0
Performance
80%
8.0
Reliability
80%
8.0
Storage Reports
80%
8.0
Return on Investment
  • Dropbox can have a positive impact on a company's overall business objectives, including:
  • Increased Efficiency: Dropbox's collaboration features can help increase team efficiency by allowing team members to work together on design projects in real-time, regardless of the location.
  • Increased Security: Dropbox's security features, including encryption and two-factor authentication, can help protect sensitive design files from unauthorized access or theft.
  • On the other hand, some potential negative impacts of Dropbox on business objectives could include:
  • Cost: While Dropbox's pricing plans are generally competitive, the cost can increase for larger teams or organizations that require a significant amount of storage space.
Alternatives Considered
File sharing and collaboration: Both services offer file sharing and collaboration features, but Dropbox has more robust collaboration tools, such as real-time co-editing and commenting. Google Drive, on the other hand, offers a better user experience for those who prioritize file organization and management. Pricing: Dropbox and Google Drive offer different pricing plans, with different storage capacities and pricing tiers. Generally, Dropbox is considered to be a more affordable option, with more storage space for less money.
Other Software Used
August 29, 2022

Dropbox: the Hollywood Video of Cloud Storage

SA
Sean Anderson
Founder
LookOutFox (Design, 1-10 employees)
Score 1 out of 10
Vetted Review
Verified User
Use Cases and Deployment Scope
Dropbox - the Hollywood Video of cloud storage. I have clients I work with who use Dropbox. On occasion, I am forced to use this outdated bit of, in my opinion, garbage. Once again, in my opinion, I will be trying to convince yet another client to use something other than this slow, archaic product run by people who don't care about their clients.
Pros and Cons
  • Nothing
  • Nada
  • Zip - Zero
  • Take up space on your HD
  • UIUX
  • Login
  • Storage functionality for download an upload
  • Speed of download and uploads
Likelihood to Recommend
In my experience, upload speeds are horrible - download speeds are terrible and it eats up massive storage on your computer.
Most Important Features
  • Can't think of a thing
  • Still nothing
  • Oh - here we go... If they did a total overhaul of their entire program, they might be good.
Dropbox Feature Ratings
File Sharing & Management (7)
15.714285714285714%
1.6
Versioning
10%
1.0
Video files
10%
1.0
Audio files
10%
1.0
Document collaboration
20%
2.0
Access control
10%
1.0
File search
40%
4.0
Device sync
10%
1.0
Cloud Storage Security & Administration (3)
10%
1.0
User and role management
10%
1.0
File organization
10%
1.0
Device management
10%
1.0
Cloud Storage Platform (3)
10%
1.0
Performance
10%
1.0
Reliability
10%
1.0
Storage Reports
10%
1.0
Return on Investment
  • None
  • In my experience, In no way has Dropbox ever helped my Business
  • Zilch
Other Software Used
Users and Roles
1
Support Headcount Required
1
Business Processes Supported
  • Client file sharing
Innovative Uses
  • None
Future Planned Uses
  • None
Likelihood to Renew
1
Products Replaced
No
Key Differentiators
None
Evaluation Lessons Learned
Total and complete overhaul of the product
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