A step above
Our team uses Dropbox for collecting field work photos via links into our site admin and ultimately our invoices for clients. I also use …
Starting at $9.99 per month
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What is Dropbox?
Dropbox is a cloud storage solution, equipped with features that help users to save time, improve productivity, and collaborate with others. Users can edit PDFs, share videos, sign documents, and collaborate with stakeholders without leaving Dropbox.
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Popular Features
- Reliability (556)8.080%
- File organization (552)7.878%
- Performance (554)7.676%
- File search (566)7.070%
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Dropbox has the Flexibility to Serve a Variety of Needs Across Platforms
04:00
A User Review: Years Later, Dropbox Still Makes Life Easier
03:43
Dropbox Business Review: Allows Design Business To Complete Quick & Simple File Sharing
03:22
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per month
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$18
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per month
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$20
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per month per user
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What is Dropbox?
Dropbox is a place to keep files organized and keep work moving. Boasting more than 700 million registered users across approximately 180 countries, Dropbox states their mission is to design a more enlightened way of working.
• Simple organization: Keeps files in one place, and organizes them just the way the user wants.
• Anytime access: Gets users to files and photos wherever and whenever they are needed—on desktop, mobile, or web.
• Sharing made easy: No matter how big or how small, Dropbox lets users share any file with anyone with just a link. The software helps users to work efficiently with teammates and clients, stay in sync on projects, and keep company data safe.
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Dropbox is one of the of the most popular cloud storage options and is popular with businesses of all sizes across many different industries. We have aggregated some of the 400+ Dropbox reviews on TrustRadius and determined what the software’s most popular features are, and w...
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Dropbox Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
Dropbox is a cloud storage solution, equipped with features that help users to save time, improve productivity, and collaborate with others. Users can edit PDFs, share videos, sign documents, and collaborate with stakeholders without leaving Dropbox.
Reviewers rate Audio files highest, with a score of 8.4.
The most common users of Dropbox are from Small Businesses (1-50 employees).
Comparisons
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Reviews and Ratings
(3520)Attribute Ratings
Reviews
(1-5 of 5)Companies can't remove reviews or game the system. Here's why
December 22, 2023
Easy to use and saves time
Score 10 out of 10
Vetted Review
Verified User
My role is remote, but I am able to provide support for multiple projects while collaborating with several teammates in real time. I use Dropbox for file management, and each day I process a heavy load of varying file types. I have my own automated folders that I use every day. Dropbox hit a home run. I hope there are more options for automation coming soon.
- File activity disclosure
- automated folders
- speed
- conflicting copies or perhaps prompts to learn how to avoid them
- more automated folders!
- more options for integration with other apps
70%
7.0
66.66666666666667%
6.7
100%
10.0
- The automated folders can save me as much as an hour a day
Dropbox has a much smaller learning curve.
- No Training
I didnt have any training. I was able to use Dropbox features immediately and utilized the help center when needed. Everyone is busy and need something they can use immediately. I appreciate the help cent because I can learn Dropbox features as they apply to my role and at my own pace.
December 21, 2023
A little expensive, but well worth it
Score 10 out of 10
Vetted Review
Verified User
to distribute strategic documents and project work amongst my team.
We use it for pricing and policy reviews, employee reviews, commission statements and other management functions.
We also use it to share retail item photographs for use in out catalogs and display materials.
We use it for pricing and policy reviews, employee reviews, commission statements and other management functions.
We also use it to share retail item photographs for use in out catalogs and display materials.
- security
- document review
- distributed storage
- a slightly cleaner interface for restoring deleted documents
71.42857142857143%
7.1
86.66666666666666%
8.7
66.66666666666667%
6.7
- It has helped tremendously with restoration of accidentally deleted files.
- It has made collaboration with remote offices very easy
- it is a little clunky to setup on machines with limited storage in my opinion.
- OneDrive and Google Drive
Much better restoration and access control. Much easier setup.
5
Management and office management
1
Myself, the owner
- distributing management documents
- tracking orders
- performance evaluations
- document signing
- video distribution
No
- Cloud Solutions
- Scalability
- Ease of Use
The fact that it is cloud based makes it easier for us to use at distributed locations and on multiple devices.
I wouldn't change. I am happy with how and what we chose.
- Implemented in-house
No
- selective sync
- remote sync
- No Training
it was very intuitive. No training required.
no, didn't feel I needed it.
No
n/a
- remote sync
- deleted document restoration
- version control
- selective sync
No
- didn't notice any
- even faster syncs since we now have fiber internet.
No
Yes
We moved from fee to professional as our organizational needs grew.
August 01, 2019
Easy to use, cloud-based, file storage!
My office uses Dropbox as it's primary "fieldwork' file storage software. We have servers to store our data also but Dropbox is great for any files that may need to be shared between users and especially for files that need to be opened or used in an area other than a stationary computer. For example, our appraisers use tablets when they are in the field. We are able to save their property cards within Dropbox so that they have access to them no matter where they are and also on any device. They have the ability to open a file within or from Dropbox and make changes that can later be keyed into our main system. We can save a file to Dropbox from a computer and open it later from a phone or other device. We also use Dropbox for pictures. Our appraisers take pictures of homes or land when in the field and save them to Dropbox so that once they get back to the office the pictures can be uploaded into one of our other software programs that houses all of our data. Our whole office has access to Dropbox and any files that are stored there.
- Dropbox has the ability to automatically sync from other sources. When our Appraisers use their tablets to take pictures, it is set up so that the pictures automatically upload to a folder in Dropbox so that the staff back at the office will then have access to the pictures as well.
- Dropbox is very easy to use. There is a list of folders on the left-hand side. You simply click and go to each folder to pull up files. You can rename the folders, sort by date, etc.
- Dropbox has several different options for storage size options. An individual can choose a smaller package or a large corporation could choose bigger packages. There is also a free version that is great for saving pictures from an individual phone or another device.
- Dropbox has a search feature that saves a lot of time. If you aren't sure where the file you need is, use the search function to quickly find it.
- Dropbox is cloud based so there are no bulky servers taking up space!
- When running through the automatic sync process, the app will sometimes lag or freeze up if there is a significant amount of files being synced.
- Dropbox could be a little more customizable. There is no option for scheduled syncing which would be nice.
- Although we have not personally had issues, our office is aware of some security issues with Dropbox. There is no secure encryption when data is at rest, and there is also an open-door policy to the NSA. We stick to only using Dropbox for non-secure files so that this will not be an issue for us.
100%
10.0
100%
10.0
100%
10.0
- Dropbox has made it easier for our appraisers because they no longer have to take 100's of hard-copy property cards with them in the field.
- Dropbox makes it easy for our Appraisers to share picture from the filed with staff in the office.
Google Drive has a few more features than Dropbox but Dropbox is so much easier to use. Dropbox also syncs and uploads at a faster speed than Google Drive. We needed an easy to use storage solution that is capable of quickly uploading or syncing files and has the ability to share files among multiple devices. Dropbox meets that criteria and our office as a whole is thoroughly satisfied with the service provided by Dropbox.
10
Everyone in our office has access to Dropbox but our Appraisers and Data Entry Clerks are who primarily use it. The Appraisers use it to have access to property cards while in the field. They also are able to make changes to the property cards and save back to Dropbox. The Data Entry Clerks take the updated property cards from drop and key the information into our main database.
1
Our supervisor has had advanced training in the support side of Dropbox. She can usually answer any questions we have and fix simple issues within the software.
- Cloud-based file storage.
- Access to files in the field from multiple devices.
- Storage and editing options of photos.
Yes
Google Drive was replaced by Dropbox. We still use Google Drive for other things within our office but Dropbox seemed like, and has been, the best option for our Appraisers in the field.
- Price
- Product Features
- Product Usability
- Product Reputation
- Prior Experience with the Product
Dropbox seemed like the easiest option for field work.
If I could, I would NOT change the way that we evaluated different products to make our decision on a software. We love Dropbox for our Appraisers!
- Self-taught
This product is so easy to use that it does not require actual training. Simply playing around with the software for a few minutes is sufficient enough to be able to properly use it.
- Accessing files is as simple as a few clicks of the mouse or taps on the screen!
- Locating files is as easy as typing in a word or words into the search field.
- Our office has not found anything about that Dropbox that is complicated. Even our "not so tech savvy" employees have adjusted well to the use of Dropbox.
Yes
Dropbox's mobile interface is amazingly simple to use!
We use Dropbox across the whole organization as a supplemental storage and sharing tool. The general functionality is not my favorite but it’s used to share with vendors where larger files are common (videos, print) and Dropbox is the standard.
- Dropbox offers quick cloud storage that’s easy to share particular files and folders.
- It is reasonably priced given the amount of storage you get.
- It shows revisions and new versions of documents and files so you’re able to stay up to date on the newest version of anything within an organization.
- Dropbox does not have simple way to manage one set of files within an organization. If a new main folder is created, you have to make sure to share it with everyone involved.
- It unnecessarily selects files when they are uploaded or changed which makes it clunky to use when you’re working quickly. I wish I could turn this feature off.
- The sync/backup to a computer is terrible and bogs down your computer.
- There is no way to edit anything simple in a basic doc from right in Dropbox so you have to edit it outside and upload it again. It’s easy to forget to upload it if you don’t have sync on, which is bad for consistency across an organization.
- The drag and drop for organizing files does not work well. You often have to physically select “move” and select a new location even for a single file.
55.71428571428571%
5.6
83.33333333333334%
8.3
100%
10.0
- Dropbox hasn’t had a direct role in ROI but it has helped us manage our larger assets, such as videos, and share them when needed.
Dropbox is a bit more user-friendly and more widely accepted with our vendors. It also offers more security than alternatives.
6
All roles utilize Dropbox: admin, design, marketing, management.
Only very basic computer knowledge is necessary. It functions as your files would that live on your computer.
- Video and other large file storage
- Print file organization for sharing with vendors
- Sharing videos straight to an audience without having to upload elsewhere, like a specific video platform.
- Self-taught
There is no training required for Dropbox. It functions very simply and anyone with basic knowledge of computer files could figure it out along with all its features.
- Uploading files of all sizes
- Sharing files internally and externally
- Showing revisions and history
- Internal organization of the files themselves
- Syncing files with your computer
Yes
Works as expected. Relatively easy to use, and functions just like the web version.
January 09, 2013
"No thought" file backup.
Score 8 out of 10
Vetted Review
Verified User
- Great for "no thought" file back up
- Synchronizing files across multiple computers and devices
- Enabling iOS devices to better handle more file types
- Share files with others
- Not a good archive backup system
- Not a substitute for version control
- Backing up files in realtime
- Always having access to relevant working files
2
Creative services, operations, HR.
0
None.
- File sharing, synchronization, and backup.
Mix of online back up and portable media.
Box, Google Drive
- Implemented in-house
- Online training
- Self-taught
Yes.
Using it as is.
- Airdropper is a web app that allows non-dropbox users to send or receive files from your dropbox account
Easy to set up but really should be part of the product. Results in extra cost.
- No.
No terms, service is subscription based as needed.