Dropbox

Dropbox

Top Rated
Score 8.0 out of 10
Top Rated
Dropbox

Overview

What is Dropbox?

Dropbox is a service for file syncing and sharing, or for cloud storage.
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Recent Reviews

Solid Cloud Storage Solution

9 out of 10
February 28, 2022
Dropbox provides the ability to easily store, retrieve, and share information. We use it on a daily basis and are pleased with this SaaS …
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On Storage Cloud Nine

8 out of 10
December 18, 2021
Dropbox is used for cloud storage where we primarily use it for access to photos. It's great for storing and sharing photos among our team …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 13 features
  • Reliability (113)
    7.7
    77%
  • Performance (113)
    7.5
    75%
  • File search (112)
    7.2
    72%
  • Access control (111)
    7.1
    71%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

3 videos

Dropbox has the Flexibility to Serve a Variety of Needs Across Platforms
04:00
A User Review: Years Later, Dropbox Still Makes Life Easier
03:43
Dropbox Business Review: Allows Design Business To Complete Quick & Simple File Sharing
03:22
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Pricing

View all pricing

Plus

$11.99

Cloud
per month

Family

$19.99

Cloud
per month

Basic

Free

Cloud

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services
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Features

File Sharing & Management

Features that allow collaborators to view, work on, and organize files.

7.1Avg 8.2

Cloud Storage Security & Administration

Features related to security and administration for cloud storage platforms

7.2Avg 8.5

Cloud Storage Platform

Features around the functionality of the cloud storage platform.

7.3Avg 8.4
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Product Details

What is Dropbox?

Dropbox is a service for file syncing and sharing, or for cloud storage.

Dropbox Video

Dropbox is one of the of the most popular cloud storage options and is popular with businesses of all sizes across many different industries. We have aggregated some of the 400+ Dropbox reviews on TrustRadius and determined what the software’s most popular features are, and w...
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Dropbox Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Dropbox is a service for file syncing and sharing, or for cloud storage.

Box, ShareFile, and Doxo are common alternatives for Dropbox.

Reviewers rate File organization and Reliability highest, with a score of 7.7.

The most common users of Dropbox are from Small Businesses (1-50 employees).
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Comparisons

View all alternatives
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Reviews

(1-5 of 5)
Companies can't remove reviews or game the system. Here's why
Kristen Reeves | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
My office uses Dropbox as it's primary "fieldwork' file storage software. We have servers to store our data also but Dropbox is great for any files that may need to be shared between users and especially for files that need to be opened or used in an area other than a stationary computer. For example, our appraisers use tablets when they are in the field. We are able to save their property cards within Dropbox so that they have access to them no matter where they are and also on any device. They have the ability to open a file within or from Dropbox and make changes that can later be keyed into our main system. We can save a file to Dropbox from a computer and open it later from a phone or other device. We also use Dropbox for pictures. Our appraisers take pictures of homes or land when in the field and save them to Dropbox so that once they get back to the office the pictures can be uploaded into one of our other software programs that houses all of our data. Our whole office has access to Dropbox and any files that are stored there.
  • Dropbox has the ability to automatically sync from other sources. When our Appraisers use their tablets to take pictures, it is set up so that the pictures automatically upload to a folder in Dropbox so that the staff back at the office will then have access to the pictures as well.
  • Dropbox is very easy to use. There is a list of folders on the left-hand side. You simply click and go to each folder to pull up files. You can rename the folders, sort by date, etc.
  • Dropbox has several different options for storage size options. An individual can choose a smaller package or a large corporation could choose bigger packages. There is also a free version that is great for saving pictures from an individual phone or another device.
  • Dropbox has a search feature that saves a lot of time. If you aren't sure where the file you need is, use the search function to quickly find it.
  • Dropbox is cloud based so there are no bulky servers taking up space!
  • When running through the automatic sync process, the app will sometimes lag or freeze up if there is a significant amount of files being synced.
  • Dropbox could be a little more customizable. There is no option for scheduled syncing which would be nice.
  • Although we have not personally had issues, our office is aware of some security issues with Dropbox. There is no secure encryption when data is at rest, and there is also an open-door policy to the NSA. We stick to only using Dropbox for non-secure files so that this will not be an issue for us.
Dropbox is wonderful for anyone looking to share files, pictures, or even video on a cloud-based server. Dropbox is great for anyone looking for an inexpensive (or free) storage solution that has the capability to easily transfer or share files between other users or devices. Dropbox would not be suitable for anyone needing a storage solution for private, secure, or sensitive material.
File Sharing & Management (7)
100%
10.0
Versioning
100%
10.0
Video files
100%
10.0
Audio files
100%
10.0
Document collaboration
100%
10.0
Access control
100%
10.0
File search
100%
10.0
Device sync
100%
10.0
Cloud Storage Security & Administration (3)
100%
10.0
User and role management
100%
10.0
File organization
100%
10.0
Device management
100%
10.0
Cloud Storage Platform (3)
100%
10.0
Performance
100%
10.0
Reliability
100%
10.0
Storage Reports
100%
10.0
  • Dropbox has made it easier for our appraisers because they no longer have to take 100's of hard-copy property cards with them in the field.
  • Dropbox makes it easy for our Appraisers to share picture from the filed with staff in the office.
Dropbox requires little to no training. This is a product that can be downloaded on a device and handed to someone who has never used it before. Within minutes, the user would have figured out how to use the majority of functions Dropbox offers.
Google Drive has a few more features than Dropbox but Dropbox is so much easier to use. Dropbox also syncs and uploads at a faster speed than Google Drive. We needed an easy to use storage solution that is capable of quickly uploading or syncing files and has the ability to share files among multiple devices. Dropbox meets that criteria and our office as a whole is thoroughly satisfied with the service provided by Dropbox.
10
Everyone in our office has access to Dropbox but our Appraisers and Data Entry Clerks are who primarily use it. The Appraisers use it to have access to property cards while in the field. They also are able to make changes to the property cards and save back to Dropbox. The Data Entry Clerks take the updated property cards from drop and key the information into our main database.
1
Our supervisor has had advanced training in the support side of Dropbox. She can usually answer any questions we have and fix simple issues within the software.
  • Cloud-based file storage.
  • Access to files in the field from multiple devices.
  • Storage and editing options of photos.
Yes
Google Drive was replaced by Dropbox. We still use Google Drive for other things within our office but Dropbox seemed like, and has been, the best option for our Appraisers in the field.
  • Price
  • Product Features
  • Product Usability
  • Product Reputation
  • Prior Experience with the Product
Dropbox seemed like the easiest option for field work.
If I could, I would NOT change the way that we evaluated different products to make our decision on a software. We love Dropbox for our Appraisers!
  • Self-taught
This product is so easy to use that it does not require actual training. Simply playing around with the software for a few minutes is sufficient enough to be able to properly use it.
  • Accessing files is as simple as a few clicks of the mouse or taps on the screen!
  • Locating files is as easy as typing in a word or words into the search field.
  • Our office has not found anything about that Dropbox that is complicated. Even our "not so tech savvy" employees have adjusted well to the use of Dropbox.
Yes
Dropbox's mobile interface is amazingly simple to use!
Dropbox meets all of the needs for our office. We needed something simple and easy to use and Dropbox gives us exactly that!
Score 8 out of 10
Vetted Review
Verified User
Dropbox is being used only by the IT department. Dropbox provides solution to sharing files, allowing users to store all of their documents in one easy access location. Dropbox uses a cloud environment, the documents are centrally stored on their servers making it easy to access from virtually anywhere including personal computers and smartphones.
  • It has an easy interface even for first timers.
  • Easy for users to sync their files across multiple platforms and access files from wherever you are.
  • With Dropbox you can edit documents online, making it easy to edit documents and files on the go.
  • Sometimes the download, upload, or synchronization with Dropbox can be a bit slow. You got to wait some minutes for files to appear.
  • If you have a large amount of data, their search engine is not powerful enough.
  • It lacks in folder security as you are not allowed to lock folders.
There are many scenarios that Dropbox is well suited, the main ones are the collaboration of users, sharing files from wherever you are, whenever you need to have a backup of some files, or even when you deleted any file accidentally, with Dropbox you can recover them. Furthermore, you can store any file you want.
File Sharing & Management (7)
84.28571428571429%
8.4
Versioning
90%
9.0
Video files
100%
10.0
Audio files
100%
10.0
Document collaboration
100%
10.0
Access control
70%
7.0
File search
50%
5.0
Device sync
80%
8.0
Cloud Storage Security & Administration (3)
83.33333333333334%
8.3
User and role management
80%
8.0
File organization
90%
9.0
Device management
80%
8.0
Cloud Storage Platform (3)
76.66666666666667%
7.7
Performance
70%
7.0
Reliability
80%
8.0
Storage Reports
80%
8.0
  • Easy to access any file anywhere you are.
  • Employee collaboration enhanced.
Dropbox seemed lighter than the other ones I tested.
Dropbox is really useful, you can access any file from anywhere and you can upload and even edit files online, but, sometimes it can be slow. Downloading, uploading, and syncing is a bit slow, it can take several minutes. Furthermore, the search engine for large amounts of data can be slow too and it is not powerful.
Dropbox got the context of file sharing and the greater element of team activity, that is what its recent design is all about. It is meant to serve team-first functionality for users. Dropbox is really useful for team collaboration as well.
Score 9 out of 10
Vetted Review
Verified User
Dropbox.com is used by few like minded people in our organization. I personally have been using it over the past 5 years or so. I and my team are using dropbox to share files - such that we could avoid redundant files across our projects. Though we are not able to use it like a software repository management system like SVN or even github.com, it serves our purpose to share small files. I have been a premium user of dropbox over the past 5+ years. I had got free dropbox space when I bought my laptop and a new mobile. Its indeed a pleasure to use this software.
  • Collaboration of both users and files
  • Sharing of files and links
  • Use of paper and showcase softwares of dropbox
  • The cloud space is expensive and hence is dropbox.com
  • Box.com for example provides 10Gb, which something like dropbox could also inculcate.
  • I feel that sometimes a minimum free space of 2Gb does not suffice any purpose
Scenarios well suited:
1. Collaboration of users
2. Sharing of files
3. Paper and showcase

Scenarios less appropriate:
1. It could be a difficult task when we want to upload a file more than 1Gb / 2Gb in size
2. An observation - using dropbox.com with a low speed internet connectivity is not good for usage.
File Sharing & Management (7)
90%
9.0
Versioning
90%
9.0
Video files
90%
9.0
Audio files
90%
9.0
Document collaboration
90%
9.0
Access control
90%
9.0
File search
90%
9.0
Device sync
90%
9.0
Cloud Storage Security & Administration (3)
90%
9.0
User and role management
90%
9.0
File organization
90%
9.0
Device management
90%
9.0
Cloud Storage Platform (3)
90%
9.0
Performance
90%
9.0
Reliability
90%
9.0
Storage Reports
90%
9.0
  • We could avoid duplication of files
  • A developer can feel secure and happy with contentment to access the same set of files across 3 devices
  • In fact, we created a group for sharing only dropbox links. We found creation and sharing of links for files is an awesome functionality.
Box.com is slightly better when it comes to storage space it provides to normal users. ownCloud has an advantage of sharing and keeping everything written in our hard disk. This could be a nice feature as well a horrifying one - thanks to security features. Each software has its own plus and negative points while using them. It depends on how the users use software based on his/her demands or requirements.
Dropbox works slow - when the net connectivity is less than 4G. So users beware.
The dropbox is an awesome software to use. The User interface is simple and easy to use.
Adding a file or a folder is easy. Sharing files and folders is as simple as 2 - 3 clicks.
Paper concept introduced recently is a Joy to work. Showcase concept is also a nice initiative.
Score 9 out of 10
Vetted Review
Verified User
Dropbox is an excellent cloud-based file share system. We use this internally within our team and it comes in handy, especially since we don’t need a VPN connection to access these files! I can literally access any file I’m working on from my desktop, to my laptop at home, or even from my iPhone with my login credentials. All of the files we save within Dropbox are secure and encrypted so we have peace of mind that our files are safe!
  • Easy to use
  • Accessible anywhere
  • Multiple user access
  • Secure server
  • File syncing can sometimes be delayed
  • If two people are in a file at the same time, there isn't a notification
  • File space
Very appropriate for a smaller team, a large team could have issues with file syncing.
  • Faster team file sharing
  • Quick turnaround time within the team
  • Better teamwork, positive moral
Overall, the team is very happy with Dropbox. We are able to upload and edit files wherever we may be, which is great if we are at conferences or on business trips. I definitely see us renewing in the future.
I can add and add a tin files large files and Dropbox is still working great!
Always works as it should!
Score 8 out of 10
Vetted Review
Verified User
  • Great for "no thought" file back up
  • Synchronizing files across multiple computers and devices
  • Enabling iOS devices to better handle more file types
  • Share files with others
  • Not a good archive backup system
  • Not a substitute for version control
  • Backing up files in realtime
  • Always having access to relevant working files
It has worked consistently and made life easier
2
Creative services, operations, HR.
0
None.
  • File sharing, synchronization, and backup.
Mix of online back up and portable media.
Box, Google Drive
  • Implemented in-house
Quick to set up.
  • Online training
  • Self-taught
Yes.
Using it as is.
Easy to set up across devices. The browser UI is pretty basic but works well enough.
I wish file transfer was a little faster at times.
  • Airdropper is a web app that allows non-dropbox users to send or receive files from your dropbox account
Easy to set up but really should be part of the product. Results in extra cost.
  • No.
Easy.
No terms, service is subscription based as needed.
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