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DuxWare Practice Management

Score10 out of 10

3 Reviews and Ratings

What is DuxWare Practice Management?

Top Performing Features

  • Coding

    The software helps users find the correct codes – whether ICD-9 or ICD-10 – for claims.

    Category average: 6.9

  • Patient billing

    The software can generate statements, send them to patients via mail or email, and process payments.

    Category average: 6.6

  • Financial Reporting

    Reports and dashboards allow users to understand the financial health of a practice.

    Category average: 6.1

Areas for Improvement

  • Multi-office / multi-physician capabilities

    The software can manage and coordinate multi-office or multi-physician instances.

    Category average: 7.2

  • Claims management

    This includes claim scrubbing, electronic claim submission, and automated claim tracking.

    Category average: 6.1

  • Real-time eligibility verification

    The software checks a patient’s insurance and benefits eligibility and tracks co-pay and deductible information.

    Category average: 6.7

Duxware, Customer Service excellence

Pros

  • Customer Service
  • Appointment scheduling
  • Patient billing

Cons

  • Separate billing so we can bill part of bill back to insurance and part to patient

Most Important Features

  • Customer Service
  • Billing
  • Appointment Scheduling

Return on Investment

  • We have been able to grow our business from two offices and 3 doctors to 5 locations and 6 doctors with ease