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Dynamic Yield

Dynamic Yield

Overview

What is Dynamic Yield?

Dynamic Yield is presented as an AI-powered Experience Optimization platform that delivers individualized experiences at every customer touchpoint: web, apps, email, kiosks, IoT, and call centers. The platform’s data management capabilities provide for a unified view of the customer, to…

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Recent Reviews

Results-focused

10 out of 10
January 05, 2024
We use Dynamic Yield for AB testing, product recommendations on-site and in emails, and UX personalization. The tool allows us to very …
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Great tool for CRO

9 out of 10
January 04, 2024
Dynamic Yield is a great tool to personalize customer journeys and improve conversion rate. We use it mostly for Product recommendations …
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TrustRadius Insights

Dynamic Yield is a versatile software solution that caters to various departments, including Marketing, Merchandising, Personalization, …
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Love Dynamic Yield!

10 out of 10
October 13, 2023
I enjoy working with Dynamic Yield, as it has helped us approach personalization in our marketing efforts but has also greatly enhanced …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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What is Dynamic Yield?

Dynamic Yield is presented as an AI-powered Experience Optimization platform that delivers individualized experiences at every customer touchpoint: web, apps, email, kiosks, IoT, and call centers. The platform’s data management capabilities provide for a unified view of the customer, to allow the…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Dynamic Yield?

Dynamic Yield is presented as an AI-powered Experience Optimization platform that delivers individualized experiences at every customer touchpoint: web, apps, email, kiosks, IoT, and call centers. The platform’s data management capabilities provide for a unified view of the customer, to allow the rapid and scalable creation of highly targeted digital interactions.

Marketers, product managers, and engineers use Dynamic Yield for:

  • Launching new personalization campaigns
  • Running server-side and client-side A/B tests
  • Leveraging machine-learning for product and content recommendations, and
  • Employing algorithms for smartly triggered email and push notifications.

Headquartered in New York, the company states it serves more than 350 brands across the world.

Dynamic Yield Features

  • Supported: Customer Segmentation
  • Supported: Personalization and Targeting
  • Supported: Deep Learning-Based Recommendations
  • Supported: Triggering Engine
  • Supported: Behavioral Messaging
  • Supported: A/B Testing and Optimization

Dynamic Yield Screenshots

Screenshot of The Dynamic Yield Dashboard, which offers a high-level overview of personalization campaigns, site performance, audiences, product updates, and more. With customers building and managing dozens, sometimes even hundreds of concurrent campaigns, the Dynamic Yield dashboard provides a snapshot of key information and surfaces items for potential optimization from campaigns that require action.Screenshot of Dynamic Yield's customer segmentation engine, used to unify customer data across digital and offline touchpoints. Data can be onboarded from multiple sources to create one cohesive dataset from which to power experiences. Users can collect, store, categorize, and synchronize data from a CRM, ESP, DMP, APIs, or POS.Screenshot of The interface to create cross-touchpoint personalization campaigns and experiments at scale. Users can coordinate independent personalization experiences to deliver a cohesive, consistent customer journey from start-to-finish.Screenshot of Dynamic Yield's Predictive Targeting capabilities, which provides machine-learning optimization. Dynamic Yield’s Predictive Targeting engine will continuously analyze and identify opportunities to serve the most relevant content for each audience segment.

Dynamic Yield Video

Bringing personalization from vision to reality with Dynamic Yield.

Dynamic Yield Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesAll
Supported LanguagesAll

Frequently Asked Questions

Coveo Qubit, Monetate, and Optimizely Web Experimentation are common alternatives for Dynamic Yield.

Reviewers rate Support Rating highest, with a score of 10.

The most common users of Dynamic Yield are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(115)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Dynamic Yield is a versatile software solution that caters to various departments, including Marketing, Merchandising, Personalization, Affiliate, and Product Tech. Users have found it instrumental in personalizing the user journey on web and app platforms, as well as email, allowing them to deliver tailored experiences to their customers. The software's ability to run front-end tests has been particularly useful for optimizing UI and marketing campaigns. Additionally, Dynamic Yield offers valuable insights into key audiences through site personalization, product recommendations, A/B testing, and content management for events.

Customers have reported that Dynamic Yield has enabled faster iteration and improvement of the customer experience on their homegrown websites. It has also been utilized for quick front-end needs such as adding logos or banners. E-commerce departments have found the software helpful in customer engagement, capturing new customers, and conducting A/B testing of different affinity groups. Overall, Dynamic Yield comes highly recommended for e-commerce businesses as it supports growth in all aspects.

Non-technical marketing managers have praised Dynamic Yield for its user-friendly interface when using it for A/B testing, content optimization, and UX improvements on websites. The software has been extensively used for tailoring e-commerce sites to cater to different audiences, personalizing campaigns based on customer interactions and purchases. Furthermore, Dynamic Yield's effectiveness in geo-targeting promotions based on seasonality in different regions has proven beneficial.

Internal ad campaigns have also benefited from Dynamic Yield as it allows for displaying more relevant content to users. The software's ability to create personalized content like recommendations and notifications helps deliver a personalized experience that enhances customer satisfaction. In the Direct To Consumer department specifically, Dynamic Yield is considered a fundamental tool for targeting specific audiences, personalizing content, and driving cross-sells and up-sells.

The versatility of Dynamic Yield extends to providing solutions beyond e-commerce environments. For instance, it supports A/B testing, setting up recommendation widgets, popups, notifications, and hotfixes. Users have found it useful and effective for delivering personalized solutions across various industries.

Users commonly recommend the following three recommendations for Dynamic Yield:

  1. Work closely with the customer success team and utilize them as a resource, including requesting more tutorials and one-on-one support for the software. It is also suggested to have a customer success manager to enhance strategies and provide personalized customer experiences.

  2. When comparing competing services, consider the people behind the software. The software is highly regarded for improving website experiences, particularly for e-commerce businesses. Users advise receiving solid training for long-term benefits and find the software excellent for easy website personalization.

  3. Utilize Dynamic Yield for various purposes, such as testing, personalization, creating audience segments, and integrating with other software. The software receives high recommendations for its ease of setup, A/B testing algorithms, and ability to create personalized experiences. It is believed that every retail site can benefit from these features, making Dynamic Yield suitable for businesses of all sizes and across different industries.

Overall, users emphasize the importance of working closely with the customer success team and highlight the value of personalized support. They also suggest considering the people behind the software when evaluating competing services. Additionally, users highly recommend Dynamic Yield for its testing, personalization, and integration capabilities.

Attribute Ratings

Reviews

(1-25 of 99)
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Michael Carlisle | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Dynamic Yield is great for just about any sized organization, though to get the best bang for your buck, I recommend having a front-end web developer well-versed in JavaScript. Additionally, a front-end web designer would be advisable as well as their templates have great functions but some have lackluster UI's that can't be tweaked without developer assistance.

Were it not for the above + the occassional slowness on the console/admin-side of the platform, I'd give it a 10. If you have a front-end dev/designer, then it's closer to a 9.5.

Ideal utilization scenarios could include: Personalization, CRO/UX/UI testing, and audience or user-level tailored digital experience.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
In my opinion, Dynamic Yield proves to be an ideal ally in helping businesses reach their revenue targets. Product recommendations in particular have been highly effective for us. A/B testing and customization also give valuable insight on customer behavior helping us to craft impactful, data-backed strategies.
Score 10 out of 10
Vetted Review
Verified User
Dynamic Yield is very well suited to help companies reach revenue goals. We rely heavily on the incremental revenue driven from product rec's alone, as it makes up about 14% of our total site revenue. Dynamic Yield is also really useful to providing us behavioral insights with A/B Testing. We are constantly testing, copy, creative, and customer flows, etc. to help us make impactful and data driven decisions, that ultimately improve customer experience, and increase our incremental revenue.
Score 10 out of 10
Vetted Review
Verified User
I would definitely recommend Dynamic Yield. I have worked with many suppliers over the years but have found the software, features and account management to be excellent. Dynamic Yield also offers a huge knowledge base online and training options that I think are 1st class.
Score 8 out of 10
Vetted Review
Verified User
Dynamic Yield offers various ways to personalize a website without the need for any coding knowledge. For simple recommendations, for example, there are many different algorithms that can be tested against each other. For more complex recommendations where the default settings are not sufficient, I would like more technical support, especially regarding the structure of the data feed.
Dawei Cao | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Great for both AB testing and site personalization, especially if customers on the site log in. With an added fee, you get the the recommender module too which is very powerful and flexible for many different use cases. After the initial setup, a marketing person can easily create test / implement site and email personalization ideas with little to no help from the engineering or analytics team. There are a lot of great out of the box template to pick from.
Score 10 out of 10
Vetted Review
Verified User
- Product recommendations: easy to set up, ab test, tweak, personalize, create learnings, continuously optimize - Out-of-the-box solutions: huge amount of inspiration for any kind of campaign, based on ready-to-use templates that can be activated very quickly - Targeting possibilities - Last but not least the quality of support, customer attention, involvement and participation of the Dynamic Yield team to build truly successful use cases with us customers
Adriana Scala | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I've only used Dynamic Yield across Web Apps, and haven't utilized the product feed/recommendations due to the nature of the business having only a handful of products. But I've found it allows for reactive, creative campaigns to go out on the fly, and the amount of templates provides real autonomy for teams less experienced in working with tech teams or writing code. Using Dynamic Yield is well suited to teams with business users that are keen to see constant momentum, and be able to test concepts that would usually take a lot longer through development.
Score 10 out of 10
Vetted Review
Verified User
If you want to offer your users a personalized shopping experience, which meets their interests of the user, you have found a great personalization solution with DY. The handling is very easy and the impact is huge.
Score 10 out of 10
Vetted Review
Verified User
We’re running on a Single Page Application, so we were looking to partner with a technology vendor who can seamlessly integrate with SPA environments and allow us to dynamically modify, test, and personalize various elements on our app screens. Prior to Dynamic Yield, we were working with Optimizely and encountered huge challenges integrating with our SPA infrastructure.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Dyanmic Yield is great for creating powerful product recommendations that target any sized groups. The platform also make is easy to modify your website and optimize everything from copy variations to images to multi-touch point campaigns. Creating strategies is easy and it is then a question of selecting the type of recommendation you wish to implement to get the widgets in front of your site visitors.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Dynamic Yield A/B testing is perfect for my business along with personalization tools. Within my organization it is best to prove a concept before implementing fulltime. This tool allows me to have measured success and clear data to bring to leadership.
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