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Dynamic Yield

Dynamic Yield

Overview

What is Dynamic Yield?

Dynamic Yield is presented as an AI-powered Experience Optimization platform that delivers individualized experiences at every customer touchpoint: web, apps, email, kiosks, IoT, and call centers. The platform’s data management capabilities provide for a unified view of the customer, to…

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What is Dynamic Yield?

Dynamic Yield is presented as an AI-powered Experience Optimization platform that delivers individualized experiences at every customer touchpoint: web, apps, email, kiosks, IoT, and call centers. The platform’s data management capabilities provide for a unified view of the customer, to allow the…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Dynamic Yield?

Dynamic Yield is presented as an AI-powered Experience Optimization platform that delivers individualized experiences at every customer touchpoint: web, apps, email, kiosks, IoT, and call centers. The platform’s data management capabilities provide for a unified view of the customer, to allow the rapid and scalable creation of highly targeted digital interactions.

Marketers, product managers, and engineers use Dynamic Yield for:

  • Launching new personalization campaigns
  • Running server-side and client-side A/B tests
  • Leveraging machine-learning for product and content recommendations, and
  • Employing algorithms for smartly triggered email and push notifications.

Headquartered in New York, the company states it serves more than 350 brands across the world.

Dynamic Yield Features

  • Supported: Customer Segmentation
  • Supported: Personalization and Targeting
  • Supported: Deep Learning-Based Recommendations
  • Supported: Triggering Engine
  • Supported: Behavioral Messaging
  • Supported: A/B Testing and Optimization

Dynamic Yield Screenshots

Screenshot of The Dynamic Yield Dashboard, which offers a high-level overview of personalization campaigns, site performance, audiences, product updates, and more. With customers building and managing dozens, sometimes even hundreds of concurrent campaigns, the Dynamic Yield dashboard provides a snapshot of key information and surfaces items for potential optimization from campaigns that require action.Screenshot of Dynamic Yield's customer segmentation engine, used to unify customer data across digital and offline touchpoints. Data can be onboarded from multiple sources to create one cohesive dataset from which to power experiences. Users can collect, store, categorize, and synchronize data from a CRM, ESP, DMP, APIs, or POS.Screenshot of The interface to create cross-touchpoint personalization campaigns and experiments at scale. Users can coordinate independent personalization experiences to deliver a cohesive, consistent customer journey from start-to-finish.Screenshot of Dynamic Yield's Predictive Targeting capabilities, which provides machine-learning optimization. Dynamic Yield’s Predictive Targeting engine will continuously analyze and identify opportunities to serve the most relevant content for each audience segment.

Dynamic Yield Video

Bringing personalization from vision to reality with Dynamic Yield.

Dynamic Yield Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesAll
Supported LanguagesAll

Frequently Asked Questions

Coveo Qubit, Monetate, and Optimizely Web Experimentation are common alternatives for Dynamic Yield.

Reviewers rate Support Rating highest, with a score of 10.

The most common users of Dynamic Yield are from Mid-sized Companies (51-1,000 employees).
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Reviews and Ratings

(120)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Dynamic Yield is a versatile software solution that caters to various departments, including Marketing, Merchandising, Personalization, Affiliate, and Product Tech. Users have found it instrumental in personalizing the user journey on web and app platforms, as well as email, allowing them to deliver tailored experiences to their customers. The software's ability to run front-end tests has been particularly useful for optimizing UI and marketing campaigns. Additionally, Dynamic Yield offers valuable insights into key audiences through site personalization, product recommendations, A/B testing, and content management for events.

Customers have reported that Dynamic Yield has enabled faster iteration and improvement of the customer experience on their homegrown websites. It has also been utilized for quick front-end needs such as adding logos or banners. E-commerce departments have found the software helpful in customer engagement, capturing new customers, and conducting A/B testing of different affinity groups. Overall, Dynamic Yield comes highly recommended for e-commerce businesses as it supports growth in all aspects.

Non-technical marketing managers have praised Dynamic Yield for its user-friendly interface when using it for A/B testing, content optimization, and UX improvements on websites. The software has been extensively used for tailoring e-commerce sites to cater to different audiences, personalizing campaigns based on customer interactions and purchases. Furthermore, Dynamic Yield's effectiveness in geo-targeting promotions based on seasonality in different regions has proven beneficial.

Internal ad campaigns have also benefited from Dynamic Yield as it allows for displaying more relevant content to users. The software's ability to create personalized content like recommendations and notifications helps deliver a personalized experience that enhances customer satisfaction. In the Direct To Consumer department specifically, Dynamic Yield is considered a fundamental tool for targeting specific audiences, personalizing content, and driving cross-sells and up-sells.

The versatility of Dynamic Yield extends to providing solutions beyond e-commerce environments. For instance, it supports A/B testing, setting up recommendation widgets, popups, notifications, and hotfixes. Users have found it useful and effective for delivering personalized solutions across various industries.

Users commonly recommend the following three recommendations for Dynamic Yield:

  1. Work closely with the customer success team and utilize them as a resource, including requesting more tutorials and one-on-one support for the software. It is also suggested to have a customer success manager to enhance strategies and provide personalized customer experiences.

  2. When comparing competing services, consider the people behind the software. The software is highly regarded for improving website experiences, particularly for e-commerce businesses. Users advise receiving solid training for long-term benefits and find the software excellent for easy website personalization.

  3. Utilize Dynamic Yield for various purposes, such as testing, personalization, creating audience segments, and integrating with other software. The software receives high recommendations for its ease of setup, A/B testing algorithms, and ability to create personalized experiences. It is believed that every retail site can benefit from these features, making Dynamic Yield suitable for businesses of all sizes and across different industries.

Overall, users emphasize the importance of working closely with the customer success team and highlight the value of personalized support. They also suggest considering the people behind the software when evaluating competing services. Additionally, users highly recommend Dynamic Yield for its testing, personalization, and integration capabilities.

Reviews

(1-25 of 101)
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Powerful Personalization and A/B testing tool

Rating: 9 out of 10
July 11, 2024
Verified User
Vetted Review
Verified User
Dynamic Yield
2 years of experience
  • A/n testing opportunities
  • Functionality for increasing relevance and personalization
  • Support and inspiration
  • Easy to monitor potential errors and warnings

Great tool and really good support

Rating: 10 out of 10
July 04, 2024
SB
Vetted Review
Verified User
Dynamic Yield
1 year of experience
  • Great customer support: Our Customer Success Manager [...] previously worked in a company with Dynamic Yield. That's why she already had years of (practical) experience with the tool and was able to give many helpful tips. This support couldn't have been better!
  • Easy implementation: The onboarding was very professional and the technical support helped with the correct implementation and obtaining correct data.
  • Easy to use: The tool has many good out of the box solutions that can help you start your first tests straight away. But custom solutions can also be built quickly.

Results-focused

Rating: 10 out of 10
January 05, 2024
A"
Vetted Review
Verified User
Dynamic Yield
5 years of experience
  • Audience targeting based real-time behavior and/or user attributes
  • Quick jump start using out-of-the-box templates and strategies
  • Good insights on campaign and audience performance
  • Strong account/consulting partnership

Great tool for CRO

Rating: 9 out of 10
January 04, 2024
Verified User
Vetted Review
Verified User
Dynamic Yield
1 year of experience
  • Amazing support and Training
  • Platform is easy to use
  • Perfect for Product recs, A/B testing

Love Dynamic Yield!

Rating: 10 out of 10
October 13, 2023
KH
Vetted Review
Verified User
Dynamic Yield
2 years of experience
  • Customer Service
  • Easy to Use
  • Useful to test new strategies

Promising tool with top quality

Rating: 8 out of 10
August 28, 2023
SG
Vetted Review
Verified User
Dynamic Yield
2 years of experience
  • Great Support with my Customer Success Manager
  • Helpful training sessions
  • Innovative and contemporary selection of templates

Best tool in the testing / personalization space!

Rating: 10 out of 10
August 02, 2023
NM
Vetted Review
Verified User
Dynamic Yield
2 years of experience
  • Innovative out-of-the-box features
  • Robust analytics capabilities
  • Detailed segmentation for building experiences

Quick onboarding, great ROI

Rating: 9 out of 10
June 06, 2023
DC
Vetted Review
Verified User
Dynamic Yield
3 years of experience
  • UE personalization and customization: lots of useful OOTB templates; easy to set up with little to no help from engineering
  • Product recommender: multiple strategies can be configured and combined with a lot of flexibility
  • UE AB test - easy to set up and easy to read by a marketing person with little to no help from engineering / analytics

Great user experience!

Rating: 10 out of 10
July 18, 2022
KC
Vetted Review
Verified User
Dynamic Yield
1 year of experience
  • Our account manager does a great job of keeping us organized and goal oriented.
  • We value the reports available to us on DY and find them to be useful when refining campaigns and variations.
  • I love how DY offers great out of the box ideas.

Frasers Group Personalisation

Rating: 10 out of 10
July 01, 2022
  • Deep Learning Strategy helps us recommend products tailored to the customer's needs and motivations
  • The Online Support and account manager Klaudia are extremely helpful in providing us with support when we get stuck implementing experiences and Klaudia always brings new ideas to the table
  • the templates provided by Dynamic Yield are easy to use, for example, social proof ones and that gives an easy alternative to testing something super fast

Highly recommended because easy to use and great impact!

Rating: 10 out of 10
June 27, 2022
SH
Vetted Review
Verified User
Dynamic Yield
2 years of experience
  • ) Provides potential targeting opportunities based on machine learning
  • ) As part of an A/B test, it provides information about statistical significance
  • ) Many things are explained on the platform, so it is easy to understand all settings
  • ) Very good availability of DY employees for questions

Great recommendations and testing, intuitive UI

Rating: 10 out of 10
February 11, 2022
EZ
Vetted Review
Verified User
Dynamic Yield
2 years of experience
  • The platform itself is very intuitive and easy to use
  • Algorithmic performance
  • Audiences - lots of flexibility and control

Powerful Personalizations with Ease

Rating: 9 out of 10
April 01, 2021
TW
Vetted Review
Verified User
Dynamic Yield
2 years of experience
  • Product recommendations are easy to set up, and powerfully personalizable through either hands on refining or automated A/B testing
  • Customer insights are easy to set up and can be applied retroactively to data
  • A/B testing anything from different graphics to copy to page layouts is easy to set up and implement site wide
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