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Dynatrace

Dynatrace

Overview

What is Dynatrace?

Dynatrace is an APM scaled for enterprises with cloud, on-premise, and hybrid application and SaaS monitoring. Dynatrace uses AI-supported algorithms to provide continual APM self-learning and predictive alerts for proactive issue resolution.

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Recent Reviews

TrustRadius Insights

Dynatrace is a versatile software that offers a wide range of use cases for monitoring and optimizing applications and infrastructure. …
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Dynatrace is great!

8 out of 10
May 23, 2020
Dynatrace was at first used with some application teams of the bank. We currently use it to enhance the support of all applications across …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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What is Dynatrace?

Dynatrace is an APM scaled for enterprises with cloud, on-premise, and hybrid application and SaaS monitoring. Dynatrace uses AI-supported algorithms to provide continual APM self-learning and predictive alerts for proactive issue resolution.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

What is Dynatrace?

YouTube

Dynatrace Demo - Deliver Perfect Software Experiences

YouTube

Dynatrace Quick Demo - Automated baselining

YouTube

Dynatrace Demo - 5 minute getting started overview

YouTube
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Product Details

What is Dynatrace?

Dynatrace is an AI-centered software intelligence platform. It includes APM features scaled for enterprises and with individual transaction-level monitoring capabilities as well as infrastructure monitoring, AIOps, digital business analytics, and digital experience monitoring. Businesses use the Dynatrace platform to collaborate internally and deliver value to users with minimal effort.

Dynatrace Video

Intro to the magic of Dynatrace

Dynatrace Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Dynatrace is an APM scaled for enterprises with cloud, on-premise, and hybrid application and SaaS monitoring. Dynatrace uses AI-supported algorithms to provide continual APM self-learning and predictive alerts for proactive issue resolution.

Reviewers rate Usability highest, with a score of 8.4.

The most common users of Dynatrace are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(571)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Dynatrace is a versatile software that offers a wide range of use cases for monitoring and optimizing applications and infrastructure. Users have found the tool to be extremely valuable in measuring the performance of key business applications and enabling error analysis and outage remediation. Dynatrace is utilized by organizations to monitor applications and infrastructure, both on-premises and in the cloud, providing operational support to infrastructure and application teams by rapidly identifying and resolving problems. The software is also instrumental in providing automation capabilities, empowering different departments to onboard and benefit from its monitoring capabilities. With its ability to catch issues before they impact customers, Dynatrace ensures availability, performance, and root cause analysis for tier 1 applications. It proves to be essential for troubleshooting incidents, conducting health checks, and gaining insight into dependencies for business and product engineering operations teams. Additionally, Dynatrace offers robustness that allows managing large environments with a small team. Being rolled out across the organization, it helps accelerate deployments to modern technologies and streamlines problem detection. Overall, Dynatrace serves as a crucial tool in understanding critical application issues, improving customer satisfaction, increasing the frequency of deployments, addressing performance issues, and making informed business decisions.

To get the most out of Dynatrace, users recommend the following actions:

  1. Conduct thorough research and ensure buy-in from executive leadership and all app and infrastructure teams before committing to Dynatrace.

  2. Start by setting up Dynatrace correctly and build meaningful dashboards and management zones to optimize monitoring needs and gain valuable insights.

  3. Leverage Dynatrace's professional services to speed up deployment and make the most of the product. Take advantage of the study material available on university.dynatrace.com to enhance knowledge and skills.

By following these recommendations, users believe that Dynatrace can provide comprehensive monitoring capabilities, quickly identify performance issues, and assist in effective issue resolution.

Attribute Ratings

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
February 04, 2020

My Dynatrace review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We currently use Dynatrace to monitor our applications. We plan to use it to not only monitor our applications but to also monitor our server environment, Docker and F5.
  • Server monitor
  • Application monitor
  • Upgrades
  • Main screen - update the grey to black
  • Allow trusted Certs to be put directly into CACERTS file.
Monitoring servers and applications from start to finish. I do like their ability to capture and record web clicks so you can see exactly what a client/customer is doing on your website so you can figure out what went wrong or how to improve the site. Love the fact that you can view a vCenter environment to see what is going on and like the emails I receive when something goes wrong.
  • Emails keep us up to date on the servers and application performance.
  • We can view application performance.
We brought in 3 different tools but one tool crashed our .NET environment and the other didn't offer as many options as Dynatrace. We started out using AppMon but moved to Dynatrace Managed after seeing what all it offered. We also use Dynatrace Synthetic so our 3 public websites can be monitored to ensure they remain up at all times.
When it comes to support - they do respond right away. I have three ways to get answers when I have an issue. One way is called Dynatrace One where you can send an email with your problem and you get an answer back within a few minutes. The second way is to open up a ticket within their ticket system and they respond back to those within that day. The last way is to contact our sales team - they will get the right people to help us out.
50
We have the software administrators using it, some of our developers using the tool and our infrastructure team using it. We have a pilot project that we are just starting to monitor devices as well as to monitor F5 environment. We just found out that they will be expanding the F5 monitoring capabilities in the near future so we will look at that too.
24
We currently have 4 Dynatrace administrators but I'm the only one who is responsible for most of the work. I started out as a developer and moved into an administrator position so I think that has helped out with Dynatrace support. This tool is very easy to use so I don't think you need too much expertise.
  • Application monitoring
  • Notification when something starts to go wrong
  • We are able to monitor F5
  • We have used it to view into VMCenter
  • Hoping to use it to monitor important devices
  • Hoping they can expand F5 monitoring
We have already renewed our purchase with the company. They make it easy for us to get a temporary license for our contingency site that is only used for testing twice a year. We are expanding our license with for this tool. We find it very useful and will renew it again.
No
  • Product Features
  • Product Usability
  • Analyst Reports
  • Third-party Reviews
The most important feature we needed was a product that would tell us from beginning to end what an application was doing. As an software administrator we were told too many times that our software was broke by a developer. After getting this tool we found out more times that we can count that it wasn't our software it was their code.
We evaluated three tools and two of them were similar and one crashed one of our environment and took too long to install (3 days) so we went with the one that we all liked the most. It turned out to be Dynatrace and are happy with the tool and the changes they have made to their product.
  • Implemented in-house
No
Change management was minimal
We only put in a change management ticket when doing changes to Dynatrace version.
  • Certification input
  • Version upgrade - must be done for every cluster update.
Each cluster updates must be done.
  • Online training
  • in-person training
We did both online and in house training - they used our system so it made more sense.
The training was done on our time and with our system.
Just right
Read their do's and don'ts - get help if you have any questions.
No - there is no facility to customize the interface
No - the product does not support adding custom code
No
When I have contacted DynatraceOne - I got an answer back immediately and that was at 6:00 am.
  • Application monitoring
  • Docker Monitoring
  • Certification updates.
Yes
We don't use it at this time but they do have it.
It's very easy to use.
Dynatrace can be used to monitor may software tools
Our environment, it never goes down therefore is always available.
We have not seen where it does slow down an application.
  • Docker
  • vcenter
setting it up was easy - the hard part was getting the ID needed to connect within our system.
  • databases
  • devices
Dynatrace does support it, we just don't use it yet.
  • Single Signon
Most are easy to use but some we needed with with integration.
If you have questions or issues, contact support.
Never had a problem.
Never had an issues.
None.
I never had an issue, they were very easy to work with.
Yes
Very smoothly - no down time.
  • Easy of use
  • new features
  • certs input
No
No
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