EagleSoft

Easy and concise software: Users find Eaglesoft to be one of the easiest and most concise dental office software available, with multiple users highlighting its user-friendliness and ease of learning. The organization provided by Eaglesoft is highly regarded, as it allows for efficient patient management and effective communication among staff members.

Comprehensive reporting feature: Eaglesoft's comprehensive reporting feature allows users to track various aspects of their practice, such as production, collections, insurance, and accounts receivable. This feature was praised by reviewers for providing valuable insights into the financial health of their practice.

Integration with external equipment: The integration capabilities of Eaglesoft were highly appreciated by users. They liked how easily it integrated with Patterson Imaging for X-rays and external cameras or x-ray sensors. This seamless integration enhances efficiency in dental offices.

Steep Learning Curve: Several users have mentioned that Eaglesoft has a steep learning curve, making it confusing for new trainees to navigate and learn the icons. Some reviewers have expressed dissatisfaction with its lack of specific reporting capabilities and inability to merge duplicate entries, which makes it impractical for multi-practice organizations or non-profit/public entities. Users also find some billing features in Eaglesoft cumbersome and difficult to navigate, desiring more control over patient account/ledger aspects.

Prone to Crashes and Freezing: Eaglesoft is reported to be prone to crashes and freezing during patient care, causing frustration among users. The software's ledger interface is confusing and difficult to read, requiring multiple steps to access windows or functions. Additionally, users have expressed a desire for instructional videos in Eaglesoft to aid in training new hires.

According to user reviews, Eaglesoft is commonly recommended for its integration with billing and insurance systems, as well as digital imaging technology. Users appreciate the ability to schedule appointments and file insurance claims directly from the software.

Reviewers also find Eaglesoft to be user-friendly, easy to train, and easy to learn. They praise the excellent support provided by the company and commend the smooth implementation process.

Eaglesoft is highly regarded for its comprehensive tracking capabilities in managing various aspects of dental practices, such as production and collections. Users appreciate how it allows them to track everything in the office, making it a functional, efficient, and time-saving tool.

While users generally recommend Eaglesoft, there are also suggestions for improvement, such as making alerts more accessible and enhancing program performance. Some users also suggest better customer training and support.