Name: EagleView
Author: EagleView

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### Geographic Information Systems
Users generally appreciate EagleView's detailed aerial measurements and accurate reports. However, some users have expressed concerns about the limitations of EagleView's geographic information systems, particularly when it comes to properties in remote locations or obstructed by trees. Despite these challenges, users find value in the breakdown of measurements provided by EagleView, aiding in estimating materials and costs for various structures. The ability to separate measurements for multiple structures on a property is also highlighted as a positive feature, streamlining the estimation process for users.

### Aerial Imaging and Mapping
Users generally appreciate EagleView's aerial imaging and mapping features, despite some concerns about image quality and pricing. While the platform offers accurate roof measurements and the ability to locate roof obstructions with precision, users have noted that the aerial image quality is not up to par with other free alternatives like Google Earth Pro. Additionally, the cost of packages and reports has been highlighted as a drawback, with some users questioning the value proposition of the service. Despite these drawbacks, users find the customer service to be helpful and the feature of ordering reports for newly built properties to be beneficial.

### Roof and Property Measurements
Users consistently praise EagleView's accuracy and efficiency in providing roof and property measurements. They appreciate the detailed breakdown of measurements for each building and the ability to separate measurements for multiple structures on a property. The platform's suggested waste factor and materials estimation feature are highlighted as valuable tools for accurate estimating. However, some users have noted minor issues such as missing calculations for certain areas like birdboxes, which can lead to discrepancies in material quantities. Despite these minor drawbacks, users find EagleView's roof and property measurements to be a time-saving and reliable solution for their estimation needs.

### Data Accuracy and Quality
User feedback on EagleView's data accuracy and quality capabilities varies, with some praising its accuracy and quality functionality while others express concerns about accuracy issues and image quality. While some users appreciate the precise measurements and accurate reports provided by EagleView, others have encountered occasional accuracy issues, particularly with small sections of roofing. Additionally, there are mixed opinions on the aerial image quality, with some users finding it lacking compared to other free alternatives. Despite these drawbacks, many users still value EagleView for its ability to provide high-quality professional estimates and accurate GPS measurements.

### Reporting and Documentation
While some users appreciate the ease of ordering reports through EagleView, others have raised concerns about the accuracy and quality of the data provided. There are mixed feelings regarding the pricing structure, with some users finding it excessive and others suggesting the need for clearer guidelines. Additionally, issues with customer service responsiveness and delays in report delivery have been highlighted as areas needing improvement. Despite some positive aspects like the availability of detailed data and the layout of information, users have expressed reservations about the overall effectiveness of EagleView's reporting and documentation features.

### Turnaround Times and Delivery
Some users have expressed dissatisfaction with EagleView's recent changes to their delivery options, particularly regarding expedited services. The introduction of premium charges for faster turnaround times has led to concerns about the company intentionally delaying reports to incentivize additional fees. This shift has caused frustration among customers who value prompt delivery of their reports and feel that the new pricing structure is unreasonable.

EagleView has become a valuable tool for users who have experienced long wait times and difficulty reaching customer service representatives. The software allows users to select multiple parcels on a property and receive reports, solving the problem of discrepancies in roof sizes for insurance purposes. Additionally, the waste factor tool has facilitated communication between clients, contractors, and insurance carriers, enabling users to provide more accurate estimates to customers. Users find the software easy to use, with great customer service and fast turnaround times. Many appreciate the ability to import to Xactimate, which further enhances efficiency. Despite some users expressing frustration with reports changing status and requiring confirmation through customer service, the overall consensus is that EagleView is a great asset that saves time, delivers user-friendly reports, and ensures accuracy in measurements. Other key use cases include exporting images for aerial/CADD purposes, using measuring tools for distance/area, and utilizing historical images to show development growth. While there are some concerns regarding pricing and occasional inaccuracies in material or missing sections of blueprints, the software's benefits far outweigh these issues for most users.

Accurate Measurements: Many users have praised the accuracy of EagleView's measurements, with multiple reviewers stating that the tool provides highly precise and reliable data. This has been particularly beneficial for estimating costs and completing accurate quotes for roofing projects.

Time-saving Capabilities: The time-saving capabilities of EagleView are highly appreciated by users, especially in an industry where time is money. Reviewers have mentioned that the tool allows them to quickly pull reports on properties, even in cases where other systems have failed. This efficiency helps them complete estimates and quotes more efficiently.

Helpful Customer Support: Users have expressed satisfaction with the quick response they receive from EagleView's customer support team. They appreciate the helpfulness of the call center representatives when addressing their queries or concerns. This level of support adds value to their experience with EagleView as a measurement program.

High Price Point: Many users have expressed dissatisfaction with the high price point of EagleView compared to its competitors. They feel that the cost is not justified and find it to be expensive, which has led them to seek alternative options.

Difficulty in Reading Reports: Some users have struggled to learn how to read EagleView reports correctly, finding it challenging and time-consuming. This lack of clarity in understanding the reports has caused frustration and hindered their ability to effectively utilize the software for accurate assessments.

Limitations on Marking Buildings: Users are frustrated with the limitations imposed on marking buildings, particularly for commercial properties where uploading a diagram is required. This extra step adds complexity and inconvenience to their workflow, making it less user-friendly compared to other solutions available in the market.

EagleView is a provider of aerial imagery, property insights and software, supported by the company's own geospatial data and imagery library encompassing 94 percent of the US population. EagleView's data enables customers in the government, construction, insurance and solar industries to make informed and better decisions.

Esri in Redlands, California offers ArcGIS, a geographic information system.

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Viewer

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GIS Professional Basic

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ArcGIS for Personal Use

ArcGIS for Student Use

Mapbox is the location data platform for developers building custom geospatial features into mobile, web, and on-premise applications.

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EagleView

Geographic Information Systems (or GIS) gather and store Earth-based spatial-temporal / location data for analysis, building maps, or for map-based applications and studies.

Geographic Information

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

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EagleView

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What is EagleView?