Name: Ease
Rating: 9 (30 reviews)
Author: ENROLLEASE, INC.

Customer Training

Help Desk

Web and Video Conferencing

Customer Support

Batch Management Software

Development

School Management

Education

Business Intelligence (BI)

Business Process Management (BPM)

Collaboration

Facility Management

Privacy Policy Generators

Workflow

Enterprise

Accounting

Accounts Receivable

Crypto Tax

Cryptocurrency Wallets

Hedge Fund

Tax Compliance

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

AI Governance

Change Management

Cloud Storage

Complex Event Processing

Converged Network Adapters (CNAs)

Custom Software Development Services

Density-Optimized Servers

Fraud Detection

Infrastructure Capacity Planning

Integration Platform as a Service (iPaaS)

Intranet

IoT Device Management

Mainframe Monitoring

Network Operating Systems

Network Performance Monitoring

Privileged Access Management

Remote Desktop

Software Components

Time Series Databases

Unified Communications Monitoring

Web Scraping

Website Hosting

Zero Trust Security Solutions

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Digital Experience Intelligence

Email Deliverability

Email Marketing

Employee Advocacy

Headless CMS

Marketing Automation

Mobile Advertising

Press Release Management

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Writing and Proofreading Tools

Professional Services

Customer Relationship Management (CRM)

eCommerce Analytics

Sales

Data-Centric Audit Protection (DCAP)

Virtualization Security

Security

Computer-Aided Manufacturing (CAM)

Inventory Management

Loan Servicing

Physical Therapy

Retail Execution

Vertical-Specific

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### Benefits Enrollment
Users generally praise Ease for its streamlined benefits enrollment process. They appreciate the ease of online enrollment, the efficiency in onboarding new hires, and the convenience of managing open enrollment tasks. The system's ability to eliminate paper applications and simplify the enrollment process has garnered positive feedback from users. Additionally, the platform's user-friendly interface and quick access to critical employee documents have been highlighted as key benefits. Despite some minor drawbacks mentioned by users, such as manual re-enrollment for certain scenarios, the overall consensus is that Ease's benefits enrollment capabilities significantly enhance HR operations for businesses of varying sizes.

### Employee Onboarding
Users generally praise Ease for its efficient and user-friendly employee onboarding process. The platform's ability to streamline the onboarding of new hires, especially during the challenges posed by the pandemic, has been highlighted as a significant advantage. Ease's feature that allows employees to own their onboarding process and access all necessary information in one place has been well-received. Additionally, users appreciate the time and cost savings associated with using Ease for onboarding tasks. The platform's smooth onboarding experience and accessibility from various devices have contributed to positive feedback from users.

### HR Management
User consensus seems to be that hr management is a strong point of Ease. Reviewers appreciate the platform's ability to streamline employee onboarding, manage benefits enrollment effectively, and provide a user-friendly experience for both administrators and staff. The system's intuitive features, such as easy access to employee profiles and the ability to track company and employee data efficiently, have been highlighted as key strengths in enhancing HR functions. Additionally, users have praised Ease for its support resources, which have proven valuable in resolving any issues related to hr management.

### Reporting and Analytics
Users generally appreciate Ease's robust reporting capabilities and find them to be a valuable asset in managing various aspects of benefits administration. While some users highlight the ease of generating reports and the comprehensive nature of the data provided, others express a desire for more customization options and improved accuracy in the generated reports. The ability to track enrollment progress, access detailed payroll reports, and streamline open enrollment processes are commonly cited as key strengths of Ease's reporting and analytics features. However, there are occasional mentions of challenges such as clunky interfaces, limited report formats, and the need for additional report filtering options to enhance user experience. Despite some areas for improvement, users overall find Ease's reporting and analytics functionalities to be beneficial in facilitating efficient benefits management and decision-making processes.

### Document Management
Users consistently highlight Ease's document management capabilities as a key strength of the platform. They appreciate the ease of uploading, storing, and accessing various documents, particularly enrollment forms and completed paperwork. The system's ability to streamline the document signing process and eliminate the need for physical paperwork has garnered positive feedback from users. However, some reviewers have mentioned minor inconveniences such as difficulty in locating specific documents or the need for improvements in customizing certain document features. Despite these minor drawbacks, the overall sentiment towards Ease's document management functionality remains largely positive among users.

### Plan Management
Users generally praise Ease's efficiency in managing benefit plans. The platform's ability to centralize all benefit plan information in one place and simplify eligibility rules and rates has been well-received. However, some users have expressed concerns about the time-consuming process of entering plans and occasional lapses in communication from Ease. Despite these drawbacks, the majority of users appreciate the ease of building company profiles, handling complex enrollments, and the knowledgeable customer service provided. Additionally, the system's capability to store all relevant documents, track enrollment progress, and generate payroll reports has been highlighted as beneficial for both employers and employees. While there are areas for improvement, such as enhancing communication and streamlining the entering process, overall, users find Ease's plan management functionalities to be valuable in simplifying benefit administration processes.

### Payroll Integration
User feedback on Ease's payroll integration capabilities varies widely. While some users praise the platform for its ease of use and integration with certain payroll vendors, others express frustration over limited options and difficulties in syncing data with their payroll systems. The consensus seems to be that while Ease offers some payroll integration benefits, there are areas for improvement to better meet the diverse needs of users across different organizations.

### Compliance and Regulations
Users have expressed overall satisfaction with Ease's compliance and regulations capabilities, particularly in terms of streamlining ACA tracking and benefits administration processes. The platform's ability to facilitate eligibility management and ensure coverage compliance has been highlighted as a significant benefit by users. While some users have mentioned minor issues with specific features, the general consensus is that Ease effectively supports compliance and regulatory requirements, contributing to a more organized and efficient workflow for users.

### Insurance Management
Users generally appreciate Ease's insurance management capabilities, noting that the platform simplifies the enrollment process, reduces administrative burden, and enhances accuracy in managing insurance benefits. While some users have expressed a desire for more carrier integrations and additional features, overall, Ease's insurance management functionality is seen as a valuable asset in streamlining insurance processes and improving efficiency within organizations.

### Employee Self-Service Portal
Users consistently highlight the Ease portal's intuitive design and ease of navigation, making it effortless for employees to access and manage their benefits efficiently. The portal's ability to streamline processes, such as onboarding and open enrollment, has garnered positive feedback for its user-friendly interface and comprehensive features. While some users mention minor areas for improvement, overall sentiment leans towards the portal's effectiveness in simplifying benefit management tasks for both employees and administrators.

### Broker and Agency Interaction
Users consistently praise Ease for its broker and agency interaction features, highlighting its ability to streamline processes and enhance client experience. The platform's agnostic approach to serving clients and its user-friendly interface have been particularly well-received. Clients appreciate the ease of integration with brokers and the efficiency it brings to benefit enrollment processes. While some users mention a lack of personal interaction with clients, the overall consensus is positive regarding Ease's facilitation of broker-client communication and collaboration. The platform's ability to simplify tasks, such as online enrollment and benefit statements, has been a key factor in improving operational efficiency for agencies. Users also value the platform's support in ensuring compliance and providing timely access to essential information for clients. Ease's broker and agency interaction capabilities seem to be a significant asset for users looking to enhance their service offerings and client relationships.

### Communication and Training
User feedback about Ease's communication and training features varies, with some praising its effectiveness and simplicity while others express concerns about the level of support and training provided. Some users appreciate the comprehensive training sessions that make it easy to navigate the platform independently. However, there are also complaints about the lack of immediate support options such as live chat or phone calls, leading to delays in issue resolution. Additionally, there are suggestions for improving the training materials by providing more in-depth explanations and tutorials to enhance user understanding and proficiency.

### Efficiency and Streamlining Processes
Users consistently praise Ease for its efficiency and streamlined processes capabilities. They highlight how the platform significantly reduces administrative time spent on benefits and payroll administration, allowing teams to focus on strategic tasks. Ease's integration with insurance carriers and payroll platforms is lauded for minimizing errors and streamlining data entry processes. Additionally, users appreciate the ease of managing, storing, and collecting data, noting that the system's reports are extremely helpful in simplifying day-to-day operations. The platform's user-friendly interface and integrated forms make managing employee changes effortless and efficient, further enhancing operational efficiency.

### Customization and Flexibility
User feedback on Ease's customization and flexibility features varies, with some expressing a desire for more tailored options and enhanced functionality. While many users appreciate the ease of building and editing custom reports, there are consistent calls for a more customizable reporting structure. Some users find the current reporting capabilities to be somewhat clunky and lacking in flexibility, particularly when it comes to generating specific types of reports or including all relevant data. Additionally, there are suggestions for improvements such as the ability to create custom fillable forms for onboarding and the option to run more specific custom queries within the system. Despite these concerns, some users are generally satisfied with the level of customization available but see room for enhancement to better meet their unique needs.

Ease has been widely appreciated by users for its ability to streamline and simplify the process of benefits administration. With Ease, users have successfully completed open enrollments for mid-large groups, ensuring that employees are fully aware of their benefits and costs. Moreover, the software compiles all employee data in one place, saving valuable time and making reporting much easier. Users have reported resolving issues efficiently, resulting in a smooth and hassle-free experience when managing benefits. 

One of the key advantages of using Ease is its ability to streamline the enrollment process, making it significantly easier for employees to handle benefits and deductions. The software helps match benefit deductions with payroll system deductions, simplifying bill auditing and reducing errors. Additionally, Ease allows for paperless onboarding, reducing paperwork and improving overall efficiency. Users have found that open enrollment becomes much easier with the help of Ease, including notice distribution and quick access for employees. The software ensures more accurate applications by minimizing missing information.

By having all benefits consolidated in one place and running payroll deduction reports easily, users have found value in using Ease as an HR system primarily for benefits administration. It helps organizations track benefit information in a timely manner while saving time by allowing employees to log in from anywhere to choose their benefits. Ease also assists users in tracking ACA compliance and serves as a useful tool during the onboarding process.

Overall, Ease offers a simplified approach to benefits administration, providing access to benefits and important documents throughout the year. It eliminates many administrative burdens associated with paperwork and manual processes for new hires. Users appreciate the time saved by eliminating paper enrollment forms and the ability to easily train their workforce through Ease. The platform has proven effective in managing sensitive information securely while empowering employees to take ownership of their own records. Through its integration capabilities with other systems, Ease has become an invaluable tool for HR professionals to manage their duties effectively and generate necessary reports.

In summary, Ease has gained recognition for streamlining benefit enrollment, reducing administration time, and increasing efficiency. Users appreciate the simplicity and efficiency it brings to managing employee benefits. With its centralized platform, Ease helps companies consolidate manual duties, track employee eligibility accurately, and increase participation in ancillary benefits. It addresses various pain points such as delayed census completion and simplifies the process of onboarding new employees. The automation features of Ease have been highly praised for reducing errors and improving accuracy in benefit enrollment and activation. The platform has also significantly improved the speed and ease of accessing and viewing employee benefits, leading to increased employee engagement and satisfaction.

Users commonly recommend the following actions for Ease:

- Take advantage of the available support resources, such as videos and virtual training sessions, to ensure a smooth setup and learning experience. Additionally, it is recommended to review the platform's best practices and stay updated on new features and updates.

- Simplify benefits administration for brokers and employers by utilizing Ease. It provides a cost-effective solution that streamlines processes, manages client data effectively, and offers a simple benefits portal.

- Invest in becoming digital with Ease. Users highlight its user experience and simplicity, making it a time-saving software that streamlines information for ACA compliance and benefits administration. It eliminates paperwork and complex insurance jargon, making it ideal for those who dislike such aspects.

Overall, users highly recommend using Ease for managing staff and payroll, simplifying benefits administration, and growing client engagement. They emphasize reviewing and practicing using the platform, investing in becoming digital, and leveraging the available support resources for a successful experience.

Cons:
1. Lack of Full Suite Solution: Some users have mentioned that the software is not a full suite solution and lacks CRM or AMS capabilities, limiting its functionality and requiring them to seek additional solutions for these needs.

2. Absence of Carrier Specific Census Reports: Multiple reviewers expressed dissatisfaction with the absence of carrier specific census reports in the software. This limitation makes it difficult for them to gather accurate data on their employees' insurance coverage, leading to potential challenges in managing benefits effectively.

3. Difficulty in Software Functionality and Usability: Many users found the functionality of the software confusing and difficult to use. They reported a steep learning curve when navigating through different features and processes, which can be frustrating and time-consuming. The lack of intuitive design and user-friendly interface were cited as contributing factors to this challenge.

User-Friendly Platform: Users praised Ease for being a user-friendly platform that is easy to set up, learn, and use. Some users felt the platform was extremely easy to navigate with its self-explanatory and simple design. The overall user experience was described as excellent by many reviewers.

Convenient Information Access: Reviewers appreciated the convenience of accessing information anytime and anywhere on Ease. This feature reduced the need for constant assistance and promoted self-sufficiency among users. Many users liked that all important information is consolidated within the platform, making it easily accessible.

Continuous Improvements and Updates: Users commended Ease for continuously improving and updating their platform over time. They were pleased with the continuous enhancements made to make the platform even better. The support team was also praised for their assistance and responsiveness to questions and concerns raised by users.

Ease (formerly EaseCentral) is an online employee benefits administration platform, emphasizing paper-free registration and engaging progression through stages of registration that are easy for the user, as well as full visibility of registration completion progress, and other features as well (e.g. onboarding assistance, integration with popular payroll platforms, compliance with full reporting, and integrated HRIS functions like time off requests).

Human Interest headquartered in San Francisco offers their cloud-based 401k administation platform for employers featuring flexible plan design and a dedicated account manager.

Essentials

Complete

Concierge

Human Interest

SyncHR headquartered in Oakland, California offers their eponymous platform for HR management, benefits and payroll.

syncHR v5.9

syncHR

Ease

Benefits Administration Software automates the process of managing employee benefits and eligibility, including medical insurance, pension & retirement, and leave. Also included here are healthcare brokerages or marketplaces for use by employers and healthcare analytics platforms for decision optimization.

Benefits Administration

Likelihood to Recommend

Support Rating

<p>Ease (formerly EaseCentral) helps insurance brokers offer their SMB clients better service through simple technology. Ease makes it simple to set up and manage benefits, onboard new hires, stay compliant, and offer employees one destination for all their human resources information. Today, more than 2,000 insurance agencies and 75,000 SMBs use Ease for benefits and HR.</p><br><p>Unlike other third-party companies, such as PEOs or direct-to-employer software, Ease is a broker-powered solution. What does that mean? Insurance agencies subscribe to Ease, the system becomes an added value to their offering, and they decide when to onboard their clients to better serve them.</p><br><p>Ease combines innovative technology with the expertise of a business's own benefits advisor. HR professionals will be able to cut down enrollment time and increase employee engagement, while brokers gain time to successfully support their clients.</p><div><br></div>

ENROLLEASE, INC.

marks lps marq holdco lucidpress mara improvements

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Constantly making

Making improvements

Constant changes

Hard to keep

Not as intuitive

Ways to communicate

Not customizable

Open enrollment

Ease of use

Setting up

Service center

User interface

Set up

Clean look

Support team

Tracking progress

Self explanatory

Home

Benefits Administration Software

We use Ease as our benefits administration system. Employees are able to log in and make elections which then sends the enrollment info to the carrier and the deduction info to payroll. The system helps eliminate a lot of paperwork for open enrollment and helps cut down time needed to upload deduction info to payroll. In theory this is great, but it can be difficult for our employee base.

360 connection with payroll company- updates deductions quickly
Very easy to understand user interface
Admins can make elections for employees

As an admin I can't see when Ease sends info to carriers, so I have to keep checking in to make sure enrollments are completed
I have had issues with start dates and end dates for deductions and Ease said it was my payroll company's fault but they're the company sending the info payroll
It can be difficult to see if an enrollment was submitted

Less time for inputting and verifying deductions during open enrollment

Director of HR

I use Ease on a daily basis to support our clients with their benefits management. Ease is a wonderful easy to use product to manage group benefits. I have used it as an employer, employee and broker and always had a good experience. It is intuitive and user friendly for even the less tech savvy employees.

Ease of use
Visually appealing
Training on their product

Customer Service- more quick response times
Customized filters for the To Dos section

Positive employer/client experience
Positive employer/client feedback
Recommendations to other businesses

The whole organization used Ease for this year’s open enrollment. It allowed us to have an electronic open enrollment that was easy for our associates to use and easy for me to manage. The tracking capabilities made it convenient to track progress and pending completion. It also allowed you to view the enrollment as the associate if they had trouble moving between screens.

Ease of usability
Tracking progress of open enrollment
Reporting

Easier way to extract user passwords
Better ways to communicate with employees through the system
More dynamic graphics

Ease of use
Simplicity of design
Benefit information made easy to compare different plan options

Assisted in avoiding any potential ACA issues by being able to track offerings electronically
Our broker covered the cost of the program so it was no additional out of pocket cost for our organization
Saves time and energy by having electronic enrollment compared to paper forms

HR Manager

EaseCentral is being used as our benefits portal. Human Resources uses this system with our employees for open enrollment, and also for newly eligible employees. It file feeds the enrollments to our carriers after their enrollment is complete. EaseCentral has saved us a lot of time and effort when it comes to enrollment.

Ease of use
Videos for training
It's customizable

Setting a date parameter on a report isn't an option.
Some things are not customizable.
Some of the integration with carriers doesn't work as seamlessly as it should.

It has saved time not doing paper enrollments.
It has caused inaccurate reporting.
Employees enjoy the self-service of enrollment.

ADP Workforce Now, Microsoft Office 365, Microsoft Teams

HR Specialist

We manage employee benefits for almost all our clients through the EaseCentral platform. As the broker, EaseCentral works very well for use. But more importantly it works well for the employer and their employees. All the "parties" use EaseCentral and it works fabulous for offering, enrolling and administering the benefit program throughout the year and at open enrollment time. EaseCentral can service a 4-5 employee company all the way up to hundreds/thousands of employees.

User interface is easy on the eyes. People seem to be able to pick it up really easy, it's simple to operate and has a nice clean look.
It's insurance carrier & service vendor "agnostic"...works with every insurance carrier we work with and has numerous preferred vendor partnership with some of the other services our clients want access through all from EaseCentral.
Great support team when questions arise. Pretty self explanatory.

Some of the connected exterior apps and other services from the Marketplace seem complex.
Honestly, there's not much that I don't like so it's difficult to come up with cons.

Positive. My business increased 35% in 2017.
Paperless HR and benefit enrollment all online. I've been able to work with more group more efficiently, effectively, faster and easier.

Ease
Formerly EaseCentral

Overview

What is Ease?