EaseCentral Reviews

6 Ratings
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Score 6.9 out of 100

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Reviews (1-2 of 2)

Rachel Davison | TrustRadius Reviewer
February 29, 2020

EaseCentral is just okay

Score 4 out of 10
Vetted Review
Verified User
Review Source
EaseCentral is being used as our benefits portal. Human Resources uses this system with our employees for open enrollment, and also for newly eligible employees. It file feeds the enrollments to our carriers after their enrollment is complete. EaseCentral has saved us a lot of time and effort when it comes to enrollment.
  • Ease of use
  • Videos for training
  • It's customizable
  • Setting a date parameter on a report isn't an option.
  • Some things are not customizable.
  • Some of the integration with carriers doesn't work as seamlessly as it should.
Ease Central is nice to have if you need something and aren't too picky. It is helpful to have the availability of file feeds - so that's a lot less work and time put in for benefits enrollments, but it seems to take a long time to get the feeds set up properly. Also, the reporting capability does not allow for a date parameter, which really throws off reporting. If you're a small company, it works okay. I don't think a large company would be at all happy with this.
Read Rachel Davison's full review
Willie Pinkston | TrustRadius Reviewer
February 21, 2018

I really like EaseCentral.

Score 10 out of 10
Vetted Review
Verified User
Review Source
We manage employee benefits for almost all our clients through the EaseCentral platform. As the broker, EaseCentral works very well for use. But more importantly it works well for the employer and their employees. All the "parties" use EaseCentral and it works fabulous for offering, enrolling and administering the benefit program throughout the year and at open enrollment time. EaseCentral can service a 4-5 employee company all the way up to hundreds/thousands of employees.
  • User interface is easy on the eyes. People seem to be able to pick it up really easy, it's simple to operate and has a nice clean look.
  • It's insurance carrier & service vendor "agnostic"...works with every insurance carrier we work with and has numerous preferred vendor partnership with some of the other services our clients want access through all from EaseCentral.
  • Great support team when questions arise. Pretty self explanatory.
  • Some of the connected exterior apps and other services from the Marketplace seem complex.
  • Honestly, there's not much that I don't like so it's difficult to come up with cons.
My clients are very small all the way up to 100+ Employees. It's easy to use and intuitive for me as the broker, my group admin. clients and their employees. Specifically fast & easy to set up and easy for employees to enroll.

Recommendations to others considering the product...
This is a very effective tool for an employee benefit broker and consultant. It has benefit administration, paperless new hire employee on-boarding, and HRIS if needed. Two huge thumbs up.

What business problems are you solving with the product? What benefits have you realized?
Paperless HR and benefit enrollment all online. I've been able to work with more group clients, more efficiently, effectively, faster and easier.
Read Willie Pinkston's full review

About EaseCentral

EaseCentral in San Francisco offers their flagship online employee benefits administration platform, emphasizing paper-free registration and engaging progression through stages of registration that are easy for the user, as well as full visibility of registration completion progress, and other features as well (e.g. onboarding assistance, integration with popular payroll platforms, compliance with full reporting, and integrated HRIS functions like time off requests).

EaseCentral Technical Details

Operating Systems: Unspecified
Mobile Application:No