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Ease has been widely appreciated by users for its ability to streamline and simplify the process of benefits administration. With Ease, …
Overview
What is Ease?
Ease (formerly EaseCentral) is an online employee benefits administration platform, emphasizing paper-free registration and engaging progression through stages of registration that are easy for the user, as well as full visibility of registration completion progress, and other features as well…
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What is Ease?
Ease (formerly EaseCentral) is an online employee benefits administration platform, emphasizing paper-free registration and engaging progression through stages of registration that are easy for the user, as well as full visibility of registration completion progress, and other features as well…
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What is Ease?
Ease Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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Ease has been widely appreciated by users for its ability to streamline and simplify the process of benefits administration. With Ease, users have successfully completed open enrollments for mid-large groups, ensuring that employees are fully aware of their benefits and costs. Moreover, the software compiles all employee data in one place, saving valuable time and making reporting much easier. Users have reported resolving issues efficiently, resulting in a smooth and hassle-free experience when managing benefits.
One of the key advantages of using Ease is its ability to streamline the enrollment process, making it significantly easier for employees to handle benefits and deductions. The software helps match benefit deductions with payroll system deductions, simplifying bill auditing and reducing errors. Additionally, Ease allows for paperless onboarding, reducing paperwork and improving overall efficiency. Users have found that open enrollment becomes much easier with the help of Ease, including notice distribution and quick access for employees. The software ensures more accurate applications by minimizing missing information.
By having all benefits consolidated in one place and running payroll deduction reports easily, users have found value in using Ease as an HR system primarily for benefits administration. It helps organizations track benefit information in a timely manner while saving time by allowing employees to log in from anywhere to choose their benefits. Ease also assists users in tracking ACA compliance and serves as a useful tool during the onboarding process.
Overall, Ease offers a simplified approach to benefits administration, providing access to benefits and important documents throughout the year. It eliminates many administrative burdens associated with paperwork and manual processes for new hires. Users appreciate the time saved by eliminating paper enrollment forms and the ability to easily train their workforce through Ease. The platform has proven effective in managing sensitive information securely while empowering employees to take ownership of their own records. Through its integration capabilities with other systems, Ease has become an invaluable tool for HR professionals to manage their duties effectively and generate necessary reports.
In summary, Ease has gained recognition for streamlining benefit enrollment, reducing administration time, and increasing efficiency. Users appreciate the simplicity and efficiency it brings to managing employee benefits. With its centralized platform, Ease helps companies consolidate manual duties, track employee eligibility accurately, and increase participation in ancillary benefits. It addresses various pain points such as delayed census completion and simplifies the process of onboarding new employees. The automation features of Ease have been highly praised for reducing errors and improving accuracy in benefit enrollment and activation. The platform has also significantly improved the speed and ease of accessing and viewing employee benefits, leading to increased employee engagement and satisfaction.
User-Friendly Platform: Users praised Ease for being a user-friendly platform that is easy to set up, learn, and use. Some users felt the platform was extremely easy to navigate with its self-explanatory and simple design. The overall user experience was described as excellent by many reviewers.
Convenient Information Access: Reviewers appreciated the convenience of accessing information anytime and anywhere on Ease. This feature reduced the need for constant assistance and promoted self-sufficiency among users. Many users liked that all important information is consolidated within the platform, making it easily accessible.
Continuous Improvements and Updates: Users commended Ease for continuously improving and updating their platform over time. They were pleased with the continuous enhancements made to make the platform even better. The support team was also praised for their assistance and responsiveness to questions and concerns raised by users.
Cons:
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Lack of Full Suite Solution: Some users have mentioned that the software is not a full suite solution and lacks CRM or AMS capabilities, limiting its functionality and requiring them to seek additional solutions for these needs.
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Absence of Carrier Specific Census Reports: Multiple reviewers expressed dissatisfaction with the absence of carrier specific census reports in the software. This limitation makes it difficult for them to gather accurate data on their employees' insurance coverage, leading to potential challenges in managing benefits effectively.
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Difficulty in Software Functionality and Usability: Many users found the functionality of the software confusing and difficult to use. They reported a steep learning curve when navigating through different features and processes, which can be frustrating and time-consuming. The lack of intuitive design and user-friendly interface were cited as contributing factors to this challenge.
Users commonly recommend the following actions for Ease:
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Take advantage of the available support resources, such as videos and virtual training sessions, to ensure a smooth setup and learning experience. Additionally, it is recommended to review the platform's best practices and stay updated on new features and updates.
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Simplify benefits administration for brokers and employers by utilizing Ease. It provides a cost-effective solution that streamlines processes, manages client data effectively, and offers a simple benefits portal.
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Invest in becoming digital with Ease. Users highlight its user experience and simplicity, making it a time-saving software that streamlines information for ACA compliance and benefits administration. It eliminates paperwork and complex insurance jargon, making it ideal for those who dislike such aspects.
Overall, users highly recommend using Ease for managing staff and payroll, simplifying benefits administration, and growing client engagement. They emphasize reviewing and practicing using the platform, investing in becoming digital, and leveraging the available support resources for a successful experience.
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Reviews
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January 18, 2024
User friendly software
We use Ease as our benefits administration system. Employees are able to log in and make elections which then sends the enrollment info to the carrier and the deduction info to payroll. The system helps eliminate a lot of paperwork for open enrollment and helps cut down time needed to upload deduction info to payroll. In theory this is great, but it can be difficult for our employee base.
- 360 connection with payroll company- updates deductions quickly
- Very easy to understand user interface
- Admins can make elections for employees
- As an admin I can't see when Ease sends info to carriers, so I have to keep checking in to make sure enrollments are completed
- I have had issues with start dates and end dates for deductions and Ease said it was my payroll company's fault but they're the company sending the info payroll
- It can be difficult to see if an enrollment was submitted
- Less time for inputting and verifying deductions during open enrollment
Ease is much better and easier to use than Bernie Portal.
January 04, 2024
Enjoy using Ease for its functionality.
I use Ease on a daily basis to support our clients with their benefits management. Ease is a wonderful easy to use product to manage group benefits. I have used it as an employer, employee and broker and always had a good experience. It is intuitive and user friendly for even the less tech savvy employees.
- Ease of use
- Visually appealing
- Training on their product
- Customer Service- more quick response times
- Customized filters for the To Dos section
- Positive employer/client experience
- Positive employer/client feedback
- Recommendations to other businesses
While I did not make the decision to use Ease over Employee Nav, I do think Ease is easier to used and more user friendly on all sides (employee, employer, broker). From feedback from the employee side from an employee who has used both Ease and Employee Navigator, I think employees find Ease more visually appealing than Employee Navigator.
August 11, 2021
Ease makes open enrollment easy!
The whole organization used Ease for this year’s open enrollment. It allowed us to have an electronic open enrollment that was easy for our associates to use and easy for me to manage. The tracking capabilities made it convenient to track progress and pending completion. It also allowed you to view the enrollment as the associate if they had trouble moving between screens.
- Ease of usability
- Tracking progress of open enrollment
- Reporting
- Easier way to extract user passwords
- Better ways to communicate with employees through the system
- More dynamic graphics
- Ease of use
- Simplicity of design
- Benefit information made easy to compare different plan options
- Assisted in avoiding any potential ACA issues by being able to track offerings electronically
- Our broker covered the cost of the program so it was no additional out of pocket cost for our organization
- Saves time and energy by having electronic enrollment compared to paper forms
I have also used Hello Iris for benefit enrollment. After using Ease, I’d never go back. Ease was so much easier for our associates to use and was much easier to manage from an admin perspective. There were much fewer glitches and or freezes than with Hello Iris. Overall, usability is why we used Ease.
February 29, 2020
EaseCentral is just okay
EaseCentral is being used as our benefits portal. Human Resources uses this system with our employees for open enrollment, and also for newly eligible employees. It file feeds the enrollments to our carriers after their enrollment is complete. EaseCentral has saved us a lot of time and effort when it comes to enrollment.
- Ease of use
- Videos for training
- It's customizable
- Setting a date parameter on a report isn't an option.
- Some things are not customizable.
- Some of the integration with carriers doesn't work as seamlessly as it should.
- It has saved time not doing paper enrollments.
- It has caused inaccurate reporting.
- Employees enjoy the self-service of enrollment.
We used Selerix BenSelect for a brief amount of time (we were able to use the system free of charge because our brokers at the time offered it). It wasn't quite as user-friendly/easy to figure out, but it definitely offered better reporting capability. The file feeds seemed to work fine.
February 21, 2018
I really like EaseCentral.
We manage employee benefits for almost all our clients through the EaseCentral platform. As the broker, EaseCentral works very well for use. But more importantly it works well for the employer and their employees. All the "parties" use EaseCentral and it works fabulous for offering, enrolling and administering the benefit program throughout the year and at open enrollment time. EaseCentral can service a 4-5 employee company all the way up to hundreds/thousands of employees.
- User interface is easy on the eyes. People seem to be able to pick it up really easy, it's simple to operate and has a nice clean look.
- It's insurance carrier & service vendor "agnostic"...works with every insurance carrier we work with and has numerous preferred vendor partnership with some of the other services our clients want access through all from EaseCentral.
- Great support team when questions arise. Pretty self explanatory.
- Some of the connected exterior apps and other services from the Marketplace seem complex.
- Honestly, there's not much that I don't like so it's difficult to come up with cons.
- Positive. My business increased 35% in 2017.
- Paperless HR and benefit enrollment all online. I've been able to work with more group more efficiently, effectively, faster and easier.
My general agency Warner Pacific recommended EaseCentral and I checked it out. Seemed like a great fit and well worth the investment. I know other colleagues that use and are happy with Employer Navigator and some of the other ones. I have not checked out many other options because Warner Pacific did all that research and work for me. 2 thumbs up for EaseCentral.