TrustRadius Insights
Remote Access Benefit: Users appreciate the ability to remote into computers and troubleshoot issues, finding it to be a great benefit. …
Overview
What is Goverlan Reach, from EasyVista?
EasyVista’s Goverlan Reach process automation technology and remote support access solutions will enable support agents to have a comprehensive and exhaustive end-to-end view of all IT services from infrastructure to endpoints while providing the ability to fix issues proactively before…
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What is Goverlan Reach, from EasyVista?
EasyVista’s Goverlan Reach process automation technology and remote support access solutions will enable support agents to have a comprehensive and exhaustive end-to-end view of all IT services from infrastructure to endpoints while providing the ability to fix issues proactively before they have a…
Entry-level set up fee?
- No setup fee
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Alternatives Pricing
What is RPort?
RPort remote management of IT infrastructure - free and open-sourceUsers can manage Windows, Linux, desktops and servers, and IoT devices from one central console. Securely log into remote systems behind firewalls and without fixed IP addresses. Access devices via a user interface from a browser.…
What is TeamViewer?
TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.
Product Details
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- Tech Details
What is Goverlan Reach, from EasyVista?
Goverlan Reach, from EasyVista Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Recommendations
Users highly recommend using Goverlan for remote assistance and management, especially as an alternative to TeamViewer. They find it easy to use and mention that it saves time during troubleshooting. It is also recommended for remote login and support.
Users suggest assessing the desktop/server environment before implementing Goverlan and ensuring that enough licenses are obtained. They highly recommend it over Remote Desktop due to its additional functionalities. Familiarizing oneself with the software is also recommended, as it is considered powerful and robust. Goverlan is suggested for managing Active Directory, remote PCs, and running scripts for information retrieval.
Users advise evaluating needs before purchasing Goverlan to avoid unnecessary features or buying fewer licenses than required. The software is recommended for its simple implementation and remote management capabilities, although there may be a slight learning curve. Trying out other RMM products before deciding on Goverlan is also suggested. Additionally, users recommend getting training on how to use the software effectively in order to maximize its features.
Overall, the general consensus among users is that Goverlan is a great tool for remote management and assistance, with positive feedback about its ease of use and time-saving abilities during troubleshooting. However, users do note that in-depth reporting on system health and details could be improved.
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