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Echobox Social

Echobox Social


What is Echobox Social?

Echobox is a social media publishing solution designed to understand the meaning of content using in-built AI. With automation that tailors to the user's business, Echobox is designed to share the right content with the right audience at the optimal…

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TrustRadius Insights

Echobox, a versatile social media management tool, has garnered praise from various organizations and media outlets for its ability to …
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What is Echobox Social?

Echobox is a social media publishing solution designed to understand the meaning of content using in-built AI. With automation that tailors to the user's business, Echobox is designed to share the right content with the right audience at the optimal time, to drive more traffic, higher…

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Product Details

What is Echobox Social?

Echobox is a social media publishing solution designed to understand the meaning of content using in-built AI.

With automation that tailors to the user's business, Echobox is designed to share the right content with the right audience at the optimal time, to drive more traffic, higher engagement and greater revenue from social media and emails.

Echobox is an automation platform boasting users among more than 2000 brands worldwide, including Newsweek, CNBC, The Guardian, The Telegraph, El País and Le Monde.

Echobox Social

✓ Mitigate Facebook algorithm changes. Echobox constantly monitors changes to Facebook’s Newsfeed so users are the least affected

✓ Unique to an audience. Every audience is different - Echobox learns from content, readers and social pages

✓ Perfect timing decisions. Echobox has an understanding of Facebook based on almost a million posts made every month

✓ Night-time and weekend posting. Schedule posting at optimal times over weekends and nights or have Echobox select and post content automatically

✓ A/B Testing. Tests different headlines, messages, images or videos to find what engages an audience most effectively

Echobox Email

✓ Generates emails and newsletters in seconds optimized to increase open rates and click rates

✓ Saves time and remove the guesswork from designing and building emails

✓ The AI attempts to maximize open rates and click rates by personalizing content, choosing send times, templates and content ordering for each individual subscriber

✓ Echobox automatically A/B tests different template layouts for each email

✓ Uses RSS feeds to populate different newsletters or even different sections of the same newsletter

Echobox Social Features

  • Supported: AUGMENT: Echobox continously analyses published website content to predict virality - so users can post less but deliver more traffic.
  • Supported: AUTOMATE: Speeds up workflows by using artificial intelligence to automate some or all social media sharing. Trained off 245 million data points, Echobox’s algorithms helps to drive reach and unlock time-savings.
  • Supported: A/B TESTING: Organic A/B Testing for Facebook to get to know an audience. Tests two variations of the same post to increase CTR.

Echobox Social Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Buffer, SocialFlow by Piano, and Emplifi Social Marketing Cloud are common alternatives for Echobox Social.

Reviewers rate Support Rating highest, with a score of 9.7.

The most common users of Echobox Social are from Small Businesses (1-50 employees).
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Reviews and Ratings


Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Echobox, a versatile social media management tool, has garnered praise from various organizations and media outlets for its ability to streamline the posting process, drive traffic and engagement on social media platforms, and provide valuable analytics. Users such as and Sun Sport have found Echobox to be an intuitive and time-saving solution for managing their social media accounts. The time-slot feature of Echobox has been particularly beneficial, allowing users to post at optimal times and suggesting relevant content. By implementing Echobox, media outlets like and The Conversation Australia have successfully identified the total number of link clicks and tracked overall website traffic. The user-friendly interface of Echobox makes it easy for editors to quickly implement services, while its analytics help identify the best content and republish 'evergreen' articles more easily. Echobox's automation capabilities ensure that posts reach more people using artificial intelligence, saving time for social media editors and driving traffic and engagement to their websites. Overall, Echobox has proven to be a valuable tool in managing social media presence, optimizing content distribution, and increasing audience reach.

Algorithm for selecting ideal publishing times: Users have found that Echobox's algorithm for selecting the most ideal times to publish content has significantly improved their performance and engagement with the audience. Several reviewers have mentioned that this feature allows them to reach a wider audience and maximize their content's impact.

Automation and post scheduling features: The automation and post scheduling features of Echobox are highly praised by users for saving time and employee attention. Many reviewers appreciate how these features allow them to focus on creating content while Echobox takes care of the publishing process, resulting in increased efficiency.

Reshare feature for older articles: Echobox's reshare feature is highlighted as being effective in making articles widely read and commented on again, regardless of their original publishing date. Some users find this feature valuable in maximizing the reach of their content and staying relevant with current trending topics.

User Interface: Some users have mentioned that the user interface of Echobox could be improved, particularly for mobile devices. They find it challenging to manage Echobox on mobile and suggest that a mobile app would be helpful. Additionally, users have expressed that the interface of Echobox could benefit from being more modern and up-to-date.

Customization Options: Several users desire more customization options in Echobox. Specifically, they would like the ability to choose button placement in Instagram stories and use custom image templates for photo posts with quotes.

Tagging Functionality: Users have reported issues with tagging people or organizations in posts using Echobox. They find it slow and feel that the suggested results are not always relevant or targeted. In some cases, users need to manually search for an account's handle on the social platform's website and copy/paste it into Echobox. Furthermore, there are instances where the tagging function does not work properly, as drop-down suggestions do not appear when needed.

Users have made several recommendations for Echobox based on their experiences. They believe that Echobox is more efficient than Hootsuite and recommend purchasing and giving it a trial. Users also suggest that Echobox is a useful tool for social media management, especially for online publishers. They highlight its reliability in social media planning and praise its ease of use and completeness. These recommendations indicate that users find value in using Echobox as a comprehensive and efficient social media management tool.

Attribute Ratings


(1-4 of 4)
Companies can't remove reviews or game the system. Here's why
Raweewan Kwangklang | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use Echobox to schedule posts on Facebook, Instagram, and Twitter. The tool is used by Editorial Team for publishing action and the Marketing team for analytics & report. As we are fighting against Facebook's feed algorithm, Echobox helps us in improving the organic impressions, reach, and engagement. The result of the tool gives us the precise decision on which post should we invest in.
  • The scoring system gives us the idea of which scheduling mechanism we should use for the ultimate result.
  • The ability to edit on text and image of the post before scheduling gives us more room to improve the performance.
  • Its algorithm enables us to select the most ideal times for the contents to perform better with the audience.
  • Automation and post scheduling features have made our lives easier by saving time and employee attention, allowing us to focus on what is most important - content.
  • The ability to approve the 'AUTOFEED' for reshare function.
  • Notification when autofeed share or reshare post is published via Echobox.
  • Analytics report with more metrics on social media engagement
Echobox helps you save time in managing social media posting/scheduling. Moreover, it helps you decide what will be the best date & time to post to result in maximum performance on impressions, reach and click. However, the downside can be system bugs for the autofeed function such as double share on the same content with a slightly different URL pattern.
  • Using AI for sharing time
  • Scoring for content
  • Autofeed function for reshare
  • Autofeed function for share
  • Improve click rate by 25% on Facebook
  • Improve click rate by 66% on Twitter
  • Reshares generate more clicks and engagement
  • Autofeed shares generated exceptionally more clicks than external shares.
Digital writers who manage content's publishing and scheduling on all social media aplatforms.
They are in-house writers and social media administration who control what to be published on our social media channels. The team consists of 5-10 people who contribute content and manage the platforms.
  • We have noticed a substantial boost in reach, engagement, and followers since we began using the platform.
  • Based on Echobox CTR analytics, because it helps us learn what our audience prefers and enjoys reading.
  • Its shares and reshares generated significantly more clicks on average when compare to external shares.
  • Automation and post scheduling features
  • Its algorithm enables you to select the most ideal times for the contents to perform better with the audience.
  • Reshares feature that help generating more clicks and engagement to the past articles
  • We can use its analytics to plan for content strategy
  • A benchmark data to set up KPIs
  • We can use it analytics function for platform strategy
We have noticed a substantial boost in reach, engagement, and followers since we began using the platform. And the statistics have been increasing for more than a year now, based on Echobox CTR analytics, because it helps us learn what our audience prefers and enjoys reading.
  • Ease of Use
  • Other
AI-powered technology
Pricing will play important role on the new selection process.
Score 10 out of 10
Vetted Review
Verified User, being a pure player, we do rely a lot on our presence on social media. This is definitely at the core of our strategy as a company. Echobox made our social media editors’ lives much easier. It is an intuitive, very useful and quick-to-learn tool. We use to spend so much time posting on the different platforms individually. With Echobox, having all of our accounts on one tool has been a substantial time saver. The feature that sold us on going with Echobox is the time-slot one, adding a score above the posts, suggesting if that is relevant at that time, and letting the algorithm post at the most suitable time.
  • The AI-based algorithm, with the time-slot feature
  • Resharing old contents that match trending topics
  • The time-saving workflow
  • The social media analytics
  • Instagram Reels and TikTok integrations (coming soon!)
We share multiple stories and podcast episodes every day, and Echobox allow us to post them on different platforms or accounts very easily, and at the most meaningful time.
We also reshare every day some old stories from our archives, which drive sometimes a lot of traffic thanks to the time-slot feature.
  • Cross-posting on multiple platforms or accounts
  • The time-slot feature
  • The analytics
  • It helped us achieve the traffic goals we aimed
  • It made our social media editors' life much easier
It goes from social media editors to journalists and editors in chief.
I'm the person supporting Echobox as CTO, only if one of the accounts get disconnected.
  • Sharing our daily new contents
  • Sharing old contents at the most meaningful time
  • Social media analytics
  • Just the fact to have all our accounts in one place is a relieving and time saving thing
  • We might want to try their newsletter solution in the coming months
Echobox helped us reach our traffic goals in the last years thanks to the AI-driven algorithm, and helped us greatly improve our workflow, so that we don't have to switch from platform to platform all day long.
It replaced Grum for our Instagram accounts when Grum closed its doors.
  • Product Features
  • Product Usability
  • Product Reputation
Being able to choose what time would the best to post every new or old content we have is a key feature when you work in an online media.
If we were a bigger company with more people working on this matter, we would try much more solutions to have a better overview.
  • Implemented in-house
  • Secure all our accounts with 2FA
  • Connect all the accounts in Echobox
  • Wait for Echobox to finish the configuration
  • Make Instagram accept the connections from various locations
You just have to keep in mind that it can take a day or two to have the set up of an account all done.
We have a direct contact with a French-speaking employee at Echobox, and we have very fast answers when we face an issue or have a generic question.
We did not, and I'm not sure it's an option.
Instagram accounts get sometimes disconnected, but the issue is on Instagram side.
I don't think there was such thing as exceptional support if there's not an exceptional issue.
Some of the features (like the time slot) need to be monitored, but over all it's very straightforward.
  • Schedule a post at the best time possible
  • Cross-posting through different platforms or accounts
  • None that I can think of
Yes, but I don't use it
gaetano di meglio | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Echobox is the ideal solution for editors. The interface platform is usable, intuitive and allows a fast implementation of services. The yield in terms of growth on social networks is excellent. Excellent after-sales service.
  • excellent content targeting
  • Customer service
  • platform reliability
  • Newsletter
  • greater personalization on the possibility of excluding or including certain items
  • engagement monitoring
  • stars service
Echobox is truly a reliable partner. There are no difficulties or unsuitable circumstances
  • social sharing
  • study of the target audience
  • 10% positive
  • 0% negative
I have not used and evaluated other products such as echobox
We use Echobox for total sharing of our social content. Using Echobox's algorithm allows us to have the best sharing in the best time. The system guarantees excellent interaction with RSS and allows for an evaluation of the contents suited to the needs of the editorial staff. The evaluation that Echobox produces allows a further evaluation of the topics and a progressive selection of them
The Echobox system is very easy to use and does not require the selection or training of staff. It facilitates the work of the editorial staff who can rely on the complete automation and automatic selection of conndivisions. The system allows a high level of customization of the content selections, an important rss configuration activity both through the use of customized URLs and through the use of simple words or tags or hashtags that speeds up and personalizes the entire process of sharing and optimization of times
  • social sharing
  • automatic social post
  • constant online presence during the best times
  • the management and use of the words in the url
  • Managing the best times
  • the evaluation of social topics
  • Implementation of the statistics
  • The ability to manage the first comment
  • the ability to upload photo albums
Because I am totally satisfied with Echobox service. I find it balanced between the service itself and its cost. Compared to its competitors, it is, without a doubt, the best product for small publishers. It only lacks in a greater and more efficient management of statistics which, at the moment, is absent. I will definitely renew Echobox!
  • Product Features
I'll renew echobox
Very satisfy
The support is ok
IThroughout the presentation and implementation phase and every time I have had problems
September 12, 2022

Great tool!

Score 10 out of 10
Vetted Review
Verified User
The best thing is the automation of tasks to share content on social networks. One of the main advantages of Echobox is to find the best time windows for publishing on the different social networks, added to the integration with analytics of each of the fan pages that we manage, which allows us to make better decisions. In our company, we have more than 100 social network accounts, and thanks to Echobox, it is very easy to keep the organization of each one. In addition, you have analytics that easily show you what you did well and what you need to improve.
  • It helps you with organizing many accounts at once and allows you to cross-post between them.
  • Post automation is great as it allows you to get your work done much faster. The robot learns fast, and its posts seem to be made by a person.
  • It gives you detailed information about your posts that allows you to make decisions about them.
  • The Instagram stories part could be better. The formats it has are very basic; however, you can upload a photo that you previously edited.
We have more than 100 accounts to manage, and Echobox has helped us keep them 100% active and with content that works; between the organization of the accounts and the team and the analytics that it shows you on each page it has allowed us to make the right decisions.
  • The organization of the accounts to keep them active and working
  • The automation of posts that allows you to have time windows to do more and better things
  • Analytics that show what you're doing right or wrong
  • We have noticed an increase in traffic to the site since using Echobox
  • Since using Echobox, the Social Media team has more time to create different products
  • It has allowed us to have all our accounts 100% active
They are part of the Social Media team.
They must have a complete understanding of social media management, from knowing how to authorize permissions, security, and even how to create posts. They need to know basic things about source code to get the RSS from the sites. And be very organized because depending on how you organize Echobox, that will work for the entire organization.
  • Publication of content in the accounts.
  • Posts throughout the day, since thanks to the automation of posts, the robot can publish news at times when the Social Media team is not there.
  • Post automation has improved everything for us, from making times more efficient to improving our traffic because we have content all day.
  • Having more active accounts. The organization of many accounts at the same time is incredible and also allows you to always have them active
It is a tool that has come to improve many things. The entire Social Media team feels good about it, and it shows us favorable results.
Emplifi, since it is a product-focused mainly on Marketing than on Media, its functions seemed limited to us since due to the number of accounts we have (more than 100), we need automated help in posting, but without seeming to be done by a robot
  • Product Usability
Emplifi is fine, but not for a media outlet that needs to have more social media activity, which is why we decided to switch to Echobox, which really focuses on how media outlets use social media.
First, expose our needs and then try the tool to know the scope it has by completing them. They usually come with a tool, they convince you, and you buy it, but it should be the other way around, be clear about what you need and not have to adapt.
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