Echobox

Echobox

Customer Verified
Top Rated
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Score 9.0 out of 100
Top Rated
Echobox

Overview

Recent Reviews

Optimized Timing

8 out of 10
January 11, 2022
As a news publisher, we have a large volume of content being published on social media throughout the day. Echobox allows us to optimize …
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Reviewer Sentiment

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Awards

TrustRadius Award Top Rated 2022
TrustRadius Award Top Rated 2021
TrustRadius Best of Award, Best Of Customer Support 2021
TrustRadius Best of Award, Best Of Feature Set 2021

Reviewer Pros & Cons

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Pricing

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What is Echobox?

Echobox is an AI-powered publishing solution that understands the meaning of content. With automation that tailors to each publication and audience, Echobox is designed to share the right content with the right audience at the optimal time, resulting in more traffic, higher…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Features Scorecard

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Product Details

What is Echobox?

Echobox is an AI-powered publishing solution that understands the meaning of content.

With automation that tailors to each publication and audience, Echobox is designed to share the right content with the right audience at the optimal time, resulting in more traffic, higher engagement and greater revenue from social media and email newsletters.


Built for media and publishing organizations, Echobox is an automation platform boasting more than 1000 publishers worldwide as users, including Newsweek, The Times, The Telegraph, Handelsblatt, Le Monde and Conde Nast.


Echobox Social

✓ Mitigate Facebook algorithm changes. Echobox constantly monitors changes to Facebook’s Newsfeed so our users are the least affected

✓ Unique to an audience. Every audience is different - Echobox learns from content, readers and social pages

✓ Perfect timing decisions. Echobox has an understanding of Facebook based on almost a million posts made every month

✓ Night-time and weekend posting. Schedule posting at optimal times over weekends and nights or have Echobox select and post content automatically

✓ A/B Testing. Get to know audience better. Test different headlines, messages, images or videos to find what engages an audience most effectively


Echobox Newsletters

✓ Generate perfect newsletters in seconds, fully optimized to increase open rates and click rates

✓ Save countless hours and remove the guesswork from designing and building your newsletters

✓ The AI maximizes newsletter performance by determining the best content, order, design and send times for each unique audience

✓ Echobox automatically A/B tests different template layouts for each newsletter

✓ Use RSS feeds to populate different newsletters or even different sections of the same newsletter

Echobox Features

  • Supported: AUGMENT: Used by thousands of social media editors every day, Echobox continously analyses published website content to predict virality - so users can post less but deliver more traffic.
  • Supported: AUTOMATE: Speed up workflows by using artificial intelligence to automate some or all social media sharing. Trained off 245 million data points, Echobox’s sophisticated algorithms drive reach and unlock time-savings.
  • Supported: A/B TESTING: Get to know an audience even better with the first-ever organic A/B Testing for Facebook. Test two variations of the same post to increase CTR by an average of 20%.

Echobox Competitors

Echobox Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Comparisons

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Frequently Asked Questions

What is Echobox's best feature?

Reviewers rate Usability and Support Rating highest, with a score of 8.6.

Who uses Echobox?

The most common users of Echobox are from Mid-sized Companies (51-1,000 employees) and the Media Production industry.

Reviews and Ratings

 (77)

Ratings

Reviews

(1-25 of 49)
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Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Automation of posts on social networks.
  • Traffic conversion statistics of my publications
  • Suggestions for texts to place in the posts of my social networks.
  • I see no improvement
  • So far all the functionalities have worked for me
  • The support has been very good.
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Evaluate which posts received the most interactions
  • Find in one place all the actions to be performed without having to do too many operations
  • Save time analysing the best times to post
  • Honestly, I find that the service is fine as it is for our publishing reality.
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Their autofeed makes scheduling content across platforms easy.
  • They do a good job of scheduling automatically to optimize engagement results.
  • It is easy to set up and use.
  • I wish their analytics fed directly into Data Studio.
  • You have to get analytics data pulls emailed to you.
Jon Entine | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Organizes our social media posts across both Facebook and Twitter
  • Easy scheduling of posts, with AI driving the scheduling of optimal times for each story
  • AI ferrets out best-performing posts and schedules them during the weekend and other downtimes when we are not actively engaging our readers
  • The only issue of note is that as a nonprofit, it would be great if Echobox was more flexible in offering us appropriate discounts; while the services are fantastic, with multiple social media platforms the costs can add up
Thandolwethu Gulwa 🇿🇦 | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Organises social media platforms.
  • Guides you through the what's best to repost.
  • Allows you to schedule and have content published automatically.
  • I wish the platform could fine tune my writing for the posts I create so that they are suitable for the platform they go on.
January 11, 2022

Optimized Timing

Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Optimizes exposure of content to a relevant audience
  • Ensures the right content is seen by the right audience at the right time
  • Automates the process of content publishing via an autofeed
  • Better analytics that allow as close to real-time views of how different content is performing on each platform.
  • Automated weekly / monthly analytics reports sent to relevant admins.
  • The ability to tag LinkedIn users and pages in posts created on Echobox.
Axel Vicente | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Content distribution is more effective.
  • Echobox Analytics helps to take better editorial decisions.
  • Allows to do AB test to get better perfomance in social media.
  • Instagram posts and stories could be better.
  • It must improve the content categorization, specially the evergreen articles.
  • Actually Echobox can not post articles by geolocation.
December 01, 2021

[Lives] up to expectation

Akhyari Hananto | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Post analytics
  • Easy to repurpose the past posts
  • Scheduling is super easy
  • It helps to publish posts when audience are online
  • "New share" can only share URL, not caption+url.
  • the AI-[assisted] caption seem to only copy quote, not exactly the most interesting piece[.]
  • Would be great if there's an option that a Facebook post and twitter post can be made as one.
Nuria Leon Bernardo | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Knows the best time to post something on social media[.]
  • Creates the post (image, link and description for you)[.]
  • Combines everything in one place[.]
  • More options when creating Instagram stories, for instance[,] choosing the [URL] button placement[.]
  • Some more insights into Echobox's score decisions[.]
  • Some kind of analytics[.]
November 17, 2021

Review from an editor

Angelica Celinska | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Suggests new content from website
  • Takes content from articles to use as the post
  • Different scheduling options - a variety to choose form and set your own
  • Posting on various platforms from one place
  • Missing functionality twitter - to add comments to a post at the posting stage, allowing for a thread to be created.
  • The tagging function is not always working - in terms of a drop-down of names/accounts when typing @...
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Echobox know the best time to post our content
  • We can schedule our differents posts
  • With Echobox we can make AB test
  • It helps us simultaneously publish the same content in all our social media
  • When we upload a video we can´t add an image that gives a gist of what it is about.
Federico Aikawa | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Publishing Instagram Stories with link to our website.
  • Modify titles and images of link post on Facebook
  • Schedule special content for weekends and early mornings.
  • The image editor could be better
  • Custom images templates for photo posts with quotes
  • Integration with third-parts analytics like Chartbeat
Marc Gendron | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Simple user interface that clearly leads to easier decision making.
  • Powerful editing tools that give us the opportunity to fine tune publications.
  • Gives us the opportunity to mix automation and AI assistance with editors.
  • Some artificial intelligence suggestions are surprising.
  • Adding either a community management or comment management system to Echobox would be wonderful.
  • Service can be costly when used on multiple social accounts and across multiple properties.
Benjamin Clark | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • The scoring of articles via the algorithm is great - really helpful for prioritising/ordering our stories.
  • Being able to duplicate posts from one platform to create posts for another platform saves us loads of time, and helps ensure continuity across our platforms whilst still tailoring for each platform.
  • Being able to pre-schedule articles before they go live on our site (which is not possible in Facebook's Creator Studio, for instance) is extremely helpful for evening out our workflow and ensuring articles scheduled for weekends and after working hours are still posted as soon as they go live.
  • Tagging people/organisations in posts via Echobox can be a bit slower and the suggested results are not as relevant/targeted. I often find I have to search for the account's handle on the social platform's website and copy/paste that into Echobox
  • Our default captions for our Twitter posts are usually just the headline, which requires changing. I haven't been able to change this in our settings. If there is a quick-fix for changing the basis on which captions are generated, it would be great to circulate/explain this knowledge in introductory sessions and the like.
  • I literally don't have any other suggestions at this stage - I've had a great experience with Echobox so far!
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • The scoring system gives us the idea of which scheduling mechanism we should use for the ultimate result.
  • The ability to edit on text and image of the post before scheduling gives us more room to improve the performance.
  • The ability to approve the 'AUTOFEED' for reshare function.
  • Notification when autofeed share or reshare post is published via Echobox.
Janae Smith | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Posting automatically. I has a great feature that chooses when to post certain things based on our specific audience data.
  • Scheduling posts. Echobox has a great post publisher module that includes things like link urls and videos/photos that are really important to news coverage.
  • The Archive/Analytics. This feature is very important to our growth and website impressions. We can keep track with engagement much easier with Echobox than with Facebook's tools.
  • With our account, Instagram is not connected because of platform errors. This is somewhat inconvenient.
  • Also when it was connected (Instagram), it seemed like it only had story posting capabilities. While that part is important, scheduling actual Instagram posts (Reels, IGTV, Photo, Video) are very important as well.
Camilo Andrés Rodríguez Alfonso | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Echobox attached the contents we publish in our web site, to make easier to post on our social networks.
  • The interface is very intuitive and easy to use
  • Echobox provides a score for our posts, in order to help us to decide which one would be better to publish at that time
  • The videos take a lot of time to upload to the platform
  • Sometimes, when we choose "Optimal", echobox doesn't optimize the contents at a right time
  • We can only upload one video at a time
  • We can't add tags to the videos