Echobox

Echobox

Customer Verified
Top Rated
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Score 9.0 out of 100
Top Rated
Echobox

Overview

Recent Reviews

Optimized Timing

8 out of 10
January 11, 2022
As a news publisher, we have a large volume of content being published on social media throughout the day. Echobox allows us to optimize …
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Reviewer Sentiment

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Awards

TrustRadius Award Top Rated 2022
TrustRadius Award Top Rated 2021
TrustRadius Best of Award, Best Of Customer Support 2021
TrustRadius Best of Award, Best Of Feature Set 2021

Reviewer Pros & Cons

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Pricing

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What is Echobox?

Echobox is an AI-powered publishing solution that understands the meaning of content. With automation that tailors to each publication and audience, Echobox is designed to share the right content with the right audience at the optimal time, resulting in more traffic, higher…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Features Scorecard

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Product Details

What is Echobox?

Echobox is an AI-powered publishing solution that understands the meaning of content.

With automation that tailors to each publication and audience, Echobox is designed to share the right content with the right audience at the optimal time, resulting in more traffic, higher engagement and greater revenue from social media and email newsletters.


Built for media and publishing organizations, Echobox is an automation platform boasting more than 1000 publishers worldwide as users, including Newsweek, The Times, The Telegraph, Handelsblatt, Le Monde and Conde Nast.


Echobox Social

✓ Mitigate Facebook algorithm changes. Echobox constantly monitors changes to Facebook’s Newsfeed so our users are the least affected

✓ Unique to an audience. Every audience is different - Echobox learns from content, readers and social pages

✓ Perfect timing decisions. Echobox has an understanding of Facebook based on almost a million posts made every month

✓ Night-time and weekend posting. Schedule posting at optimal times over weekends and nights or have Echobox select and post content automatically

✓ A/B Testing. Get to know audience better. Test different headlines, messages, images or videos to find what engages an audience most effectively


Echobox Newsletters

✓ Generate perfect newsletters in seconds, fully optimized to increase open rates and click rates

✓ Save countless hours and remove the guesswork from designing and building your newsletters

✓ The AI maximizes newsletter performance by determining the best content, order, design and send times for each unique audience

✓ Echobox automatically A/B tests different template layouts for each newsletter

✓ Use RSS feeds to populate different newsletters or even different sections of the same newsletter

Echobox Features

  • Supported: AUGMENT: Used by thousands of social media editors every day, Echobox continously analyses published website content to predict virality - so users can post less but deliver more traffic.
  • Supported: AUTOMATE: Speed up workflows by using artificial intelligence to automate some or all social media sharing. Trained off 245 million data points, Echobox’s sophisticated algorithms drive reach and unlock time-savings.
  • Supported: A/B TESTING: Get to know an audience even better with the first-ever organic A/B Testing for Facebook. Test two variations of the same post to increase CTR by an average of 20%.

Echobox Competitors

Echobox Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Comparisons

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Frequently Asked Questions

What is Echobox's best feature?

Reviewers rate Usability and Support Rating highest, with a score of 8.6.

Who uses Echobox?

The most common users of Echobox are from Mid-sized Companies (51-1,000 employees) and the Media Production industry.

Reviews and Ratings

 (77)

Ratings

Reviews

(1-18 of 18)
Companies can't remove reviews or game the system. Here's why
Miranda Unwin | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
On the rare occasion I've had a problem, the Support team has replied to me within the hour, if not sooner. Not only is the response extremely fast, but it's also helpful. The team is also available to have a video chat if you need some face to face help with any issues.
Fatima Cielo Cancel | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
When we have questions or problems, we always get fast support. Echobox people are all so friendly and reliable. They are always eager and willing to help. They are patient and will walk you through your problems, may it be small or big. They are always ready to assist clients.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Echobox's support staff have always been quick to respond to requests and tickets, and their support staff also provided us with several weeks of one-on-one coaching to help improve the automation and overall experience. This was always provided in a warm and friendly manner.
Ângela Costa | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
The platform has a "help" button always on display and clicking it prompts the new message tab without the need to navigate through complicated menus and sub-menus of FAQ. The support replies in just a couple of hours (except on weekends), in English and Portuguese, allowing non-English speakers to send their messages.
February 01, 2020

What’s in the Echobox?

Ross Perkins | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
When there have been problems, they’ve usually been resolved very quickly. Some issues have occurred such as not being able to download images or posts not going out when the service has crashed, but they’re also very open to feedback. The option to download pictures loaded into the feed stories was my suggestion; saving us time creating new images and getting the posts out quickly.