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e-automate

e-automate

Overview

What is e-automate?

ECI Software Solutions offers e-automate, an ERP for field services companies supporting workforce management and accounting needs.

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Recent Reviews
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Pricing

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e-automate

e-automate

N/A
Unavailable

What is e-automate?

ECI Software Solutions offers e-automate, an ERP for field services companies supporting workforce management and accounting needs.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is e-automate?

ECI Software Solutions offers e-automate, an ERP for field services companies supporting workforce management and accounting needs.

e-automate Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(7)

Attribute Ratings

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
February 18, 2020

ECI e-automate is Robust, Scalable and Stable.

EJ
Eric Jurin
Vice President of Technology
Automated Business Products (Business Supplies & Equipment, 51-200 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
ECI e-automate is our company-wide ERP tool that handles almost all of our company operations. This includes our dispatch, AR, AP, contracts, billing, reporting, and more. Other additional features allow you to track first call efficiency, customer reviews, profitability, sales, revenue, projects, statistics, trends, and many other areas that are of interest to any CFO.
Pros and Cons
  • Dispatch is easy
  • Account set up is easy
  • Allowing multiple, movable windows within the program so you can bounce between screens.
  • More friendly integration with third party apps.
Likelihood to Recommend
ECI e-automate is a very stable on-prem application. The cloud version has yet to be tested and determined, but I have heard ok reviews. It is scalable for any size business to get started and then to add features; it functions as it should and is a robust tool with several features that can easily allow any entity to run their business.
Return on Investment
  • Reporting and account reviews are outstanding.
  • ROI for account profitability is outstanding.
Alternatives Considered
They are much more stable and current.
Support Rating
7
Sometimes when you need answers quickly, a voice on the phone is far better than having to wait for email support or a callback. I have found this to have delays and feel ECI e-automate should invest more in its support infrastructure.
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