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Printanista

Printanista
Formerly FMAudit

Overview

What is Printanista?

ECI Software offers managed print services offerings. Their Printanista software brings together software solutions—FMAudit, PrintFleet, and Print Audit—to provide critical printing data from most major manufacturers in one location.

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Recent Reviews

ECI FMAudit Review

10 out of 10
May 14, 2019
Incentivized
ECI FMAudit demystifies the print environment at your location(s). It is a single pane of glass for printer and copier clicks, access to …
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Product Details

What is Printanista?

Printanista Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(3)

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
February 21, 2022

ECI FMAudit Has Been Amazing, Their Latest Version (Printanista) Is Too Good To Be True, yet It Is.

EJ
Eric Jurin
Vice President of Technology
Automated Business Products (Business Supplies & Equipment, 51-200 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
We use ECI FMAudit for device monitoring, supplies replenishment, and meter collections. This is used by several people at our company for many different reasons. First, we use it for exporting data of meter collection into our ERP. We also use it for shipping and receiving to determine if we have, in any instances, shipped excessive toner.
Pros and Cons
  • Depth of product features
  • Reporting
  • Very easy to install
  • Easy to set up sub-nets
  • Settings up alerts is fairly easy
  • Customer support could be better
  • Product data platform needs to be updated
  • Interface could use a nip and a tuck
  • Overall architecture appears to be lacking as we find many devices go stale
Likelihood to Recommend
ECI FMAudit has tremendous potential and works quite well. It could use some work, but overall the price we pay per device is sufficient. It can be used as a backup to another tool as if you run 2, this does not seem to conflict with other tools. Sometimes we install 2 DCA's to ensure we don't get any stale data. On large accounts this is crucial. This is easy to install and you can run a scan the minute you install it and then check the dashboard to see if devices propagate.
Most Important Features
  • DCA collection
  • Reliability
  • Integration w/ ERP
  • Power of reporting & access
Return on Investment
  • Tremendous ROI for billing
  • Alerts are accurate
  • The interface is fairly easy to navigate and figure things out.
  • It could use improvement for some Xerox devices, as it lists some models as " . " instead of the model name.
  • This has saved us tens of thousands per year instead of sending techs to collect meters.
  • The latest version of this product allows you to access the interface of the device, from the cloud dashboard instead of having to remote on to a user's workstation and then get to the device. This is cutting-edge technology without a doubt.
Alternatives Considered
We have used Print Fleet in the past as well as KFS. ECI FMAudit was the most well-known and seemed to work far better in terms of not dropping off networks than other brands. It is the most stable product we have used.
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