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Ridder iQ

Ridder iQ

Overview

What is Ridder iQ?

Ridder iQ is a manufacturing ERP, from ECI Software Solutions. Ridder iQ includes customer relationship management functionality that is fully integrated, and includes an integration with Outlook for email.

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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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What is Ridder iQ?

Ridder iQ is a manufacturing ERP, from ECI Software Solutions. Ridder iQ includes customer relationship management functionality that is fully integrated, and includes an integration with Outlook for email.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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What is SAP S/4HANA Cloud?

SAP S/4HANA Cloud is a modular cloud ERP. Embedded with AI and analytics, it helps business run anywhere, in real time. SAP S/4HANA Cloud can be deployed either on premise, in the cloud, or in a hybrid combination.

What is Acumatica?

Acumatica delivers a set of cloud-based business software applications with dashboards, reporting tools, integrated document management, centralized security, and customization tools.

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Features

Customization

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

6
Avg 7.3

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

8.1
Avg 8.0

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

7.4
Avg 7.0

General Ledger and Configurable Accounting

Financial management solution, including capabilities for general ledger and configurable accounting

6.5
Avg 7.6

Inventory Management

The ability to track and manage the flow of goods or materials into and out of an inventory.

6.2
Avg 7.8

Order Management

The ability to process orders, and track them from quote to cash.

7.7
Avg 7.7

Subledger and Financial Process

Revenue management solution including capabilities for subledgers and financial processes

5.5
Avg 7.4

Project Execution Management

Project execution management solution including capabilities for project scheduling, resource management, and team member task management.

5.6
Avg 6.8

Procurement

Procurement management solution with capabilities for sourcing, contracting, procure-to-pay and supplier management

5.6
Avg 6.9

Risk Management

Risk management solution with capabilities for managing controls, assessing control effectiveness, certifying controls, and addressing deficiencies

5.6
Avg 6.5

Logistics

Logistics solution with capabilities for transportation planning, transportation execution, trade compliance, customs management, warehouse management and warehouse workforce management.

6.4
Avg 6.7

Manufacturing

Manufacturing solution for managing manufacturing processes and costs.

7.7
Avg 7.3

Supply Chain

Supply Chain Planning solution with capabilities for planning, performance monitoring, change responses and execution.

6.2
Avg 7.0

Product Lifecycle Management

Product Lifecycle Management solution with capabilities for innovation management, product development

4.8
Avg 7.1
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Product Details

What is Ridder iQ?

Ridder iQ is a manufacturing ERP-software, from ECI Software Solutions. Ridder iQ offers features to manage the continuous coordination between R&D/Engineering, purchasing, production, assembly (on-site) and services. Real-time insight into the progress of quotations, assignments and service orders. Ridder iQ is designed to optimize business processes from start to finish, driving shorter lead times, better utilization rates and higher profit margins. Ridder iQ is the fifth generation of software and combines 40 years of knowledge, functionality and practical experience. It offers a total solution for all critical business processes. From inefficient use of resources (employees and machines) to managing resources that increase productivity.

100% focus on the manufacturing industry, developed specifically to meet the manufacturing market demands. The development team builds features that are fully aligned with current and future needs of companies that are active in welding, construction, equipment and machinery mfg. Extensive product portfolio with ERP, Finance and apps such as Business intelligence, Project Assistant, Shop Floor Control and Supply chain, offering a fully integrated solution. The solution boasts 1300 +/- more customers in the manufacturing industry as an ERP solution.

Ridder iQ Features

General Ledger and Configurable Accounting Features

  • Supported: Accounts payable
  • Supported: Accounts receivable
  • Supported: Global Financial Support
  • Supported: Primary and Secondary Ledgers
  • Supported: Journals and Reconciliations
  • Supported: Configurable Accounting
  • Supported: Standardized Processes

Subledger and Financial Process Features

  • Supported: Billing Management
  • Supported: Cash and Asset Management
  • Supported: Travel & Expense Management
  • Supported: Budgetary Control & Encumbrance Accounting
  • Supported: Period Close

Inventory Management Features

  • Supported: Inventory tracking
  • Supported: Automatic reordering
  • Supported: Location management

Order Management Features

  • Supported: Pricing
  • Supported: Order entry
  • Supported: Cost of goods sold
  • Supported: Order Orchestration

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports
  • Supported: Custom reports

Customization Features

  • Supported: API for custom integration
  • Supported: Plug-ins

Security Features

  • Supported: Role-based user permissions
  • Supported: Single sign-on capability
  • Supported: User-level audit trail

Project Financial Management Features

  • Supported: Budgeting and Forecasting
  • Supported: Project Costing
  • Supported: Cost Capture
  • Supported: Capital Project Management
  • Supported: Customer Contract Compliance
  • Supported: Project Revenue Recognition

Project Execution Management Features

  • Supported: Project Planning and Scheduling
  • Supported: Task Insight for Project Managers
  • Supported: Definable Resource Pools

Procurement Features

  • Supported: Bids Analyzed and Compared
  • Supported: Contract Authoring
  • Supported: Contract Repository
  • Supported: Requisitions-to-Purchase Orders Integrated
  • Supported: Supplier Management

Risk Management Features

  • Supported: Risk Repository
  • Supported: Control Management
  • Supported: Control Efficiency Assessments
  • Supported: Issue Detection

Logistics Features

  • Supported: Transportation Execution Management
  • Supported: Trade and Customs Management

Manufacturing Features

  • Supported: Production Process Design
  • Supported: Production Management
  • Supported: Configuration Management
  • Supported: Work Execution
  • Supported: Manufacturing Costs

Supply Chain Features

  • Supported: Forecasting
  • Supported: Inventory Planning
  • Supported: Performance Monitoring

Product Lifecycle Management Features

  • Supported: Proposal Management
  • Supported: Product Master Data Management

Ridder iQ Screenshots

Screenshot of Ridder IQ combines the knowledge and practical experience gained since 1982 and is built on the latest software techniques such as .NET, C# and Microsoft SQL.Screenshot of Ridder IQ includes a complete CRM system with integration to Exchange and Outlook, purchase, sales, stock and time administration, as well as document management systems, integrated report designer and an authorization system.

Ridder iQ Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows
Mobile ApplicationAndroid
Supported CountriesGlobal
Supported LanguagesEnglish, Dutch, German, French, Flemisch, Norwegian, Swedish, Bosnian

Frequently Asked Questions

Ridder iQ is a manufacturing ERP, from ECI Software Solutions. Ridder iQ includes customer relationship management functionality that is fully integrated, and includes an integration with Outlook for email.

Isah ERP, Microsoft Dynamics 365, and MKG ERP are common alternatives for Ridder iQ.

Reviewers rate Custom reports highest, with a score of 8.5.

The most common users of Ridder iQ are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews From Top Reviewers

(1-5 of 19)

Nice software (client-server)

Rating: 7 out of 10
September 04, 2024
Vetted Review
Verified User
Ridder iQ
5 years of experience
We use Ridder iQ for a lot of primary processes: maling offers, budgetten, projects, purchasing, hours, etc. Also CRM, items, multi company, etc.
  • Adjustable screens with calculated columns
  • Designers for new tables and fields, workflows, blokkades, etc.
  • SharePoint integration
Cons
  • There is still few webification
  • Built in integration module to link Ridder iQ to other applicaties by api
  • No/low code approach for creating functionality
It is suites for working with all kinds of (leveled) parts lists with items, miscellaneous, work and outsources activities. Also for using semi-finished products, all kinds of order types like sales orders, production orders, internal orders, etc.

Ridder iQ is nice software for manufacturing companies!

Rating: 7 out of 10
April 05, 2024
GS
Vetted Review
Verified User
Ridder iQ
5 years of experience
We use Ridder iQ for a lot of processes in our organization. We make offers, projects and orders in it. We do this for multiple operating companies in seperate databases and use the multi company functionality from iQ. We process invoices and declarations with ImageCapture what is connected to Ridder iQ. All kind of documents are related to iQ.
  • You can easily make yourself calculated columns
  • You can easily make yourself new tables and fields
  • You can easily make yourself adapted screens, widgets, etc.
  • You can easily make yourself email templates
  • You can easily make yourself scheduled tasks
  • Tables and fields have clear names what is very handy to work with
Cons
  • Ridder iQ misses graphical workflow and blocks designer
  • Adaptions to rights in iQ can be difficult and time consuming
  • Ridder iQ is unfortunately still not webbased
  • Ridder iQ is fortunately developping api endpoints but this is still not completed.
  • The no/low code functionality can be extended
Ridder iQ is very good to use for normal processes in the making industry. You can easily customize it with calculated and custom fields and widgets.
But more extensive customizing is more difficult. You need to be able to programm and the integration of other software/webapps is difficult. Therefore the no/low code functionality and api endpoints of Ridder iQ should be extended. Ridder iQ is unfortunately not to use on a smartphone of something like that.

Ridder iQ review.

Rating: 9 out of 10
April 08, 2024
AS
Vetted Review
Verified User
Ridder iQ
10 years of experience
We use Ridder in sales and production for two of our four companies. Ridder manages offers, orders, shop floor control, production, and invoicing. I am pretty happy with our freedom in Ridder, mostly in layouts and calculated columns.
  • Quotations
  • Orders and shop floor control.
  • Invoicing
  • Item management and storage management.
Cons
  • BI and analysis of processes. The 'Home' tab is a nice start but is too limited. The built-in BI tool "Analytics" is too complex and needs an additional subscription.
  • (Financial) closing of orders.
  • Price management of items.
Ridder iQ is well suited for production plants that are order-based, like a machine shop. We also use Ridder for the reselling business. However, it is less appropriate for groundworks and road transport (with personnel and equipment planning). We need different software here.

Review RidderIQ

Rating: 5 out of 10
April 05, 2024
BH
Vetted Review
Verified User
Ridder iQ
4 years of experience
I'm the administrator user of Ridder IQ and we use Ridder IQ for our complete business
  • Flexibel software
  • Account manager
Cons
  • Trouble shooting/call center is worthless. In the past we had a question and this will be solved. Now we have a question and we are called back a couple of days later and very often they can solve it but are not allowed to solve it and you need to pay for a consultant
  • Pricing is very high, for every stupid things we need to pay the top price
  • Information is not always good. We bought a new system and wanted to install this (Kronos). Asked several times to have some information about the installation. I received nothing and the asnwer was that we needed a consultant (read we need to pay). At the end I solved it by myself and that was rather easy.
In basic is the software good.

But the aftercare is not good anymore (see previous) and everything is about earning money and not keeping the customer satisfied.

Ridder IQ promotor within Biron

Rating: 8 out of 10
February 12, 2024
Lv
Vetted Review
Verified User
Ridder iQ
2 years of experience
We continue to develop and see that Ridder IQ helps us in several areas to improve processes within the companyWe use Ridder IQ for our entire work process, from entering the order, creating an internal receipt, with various raw materials, to the production process, planning and ultimately invoicing. We have now been able to develop several reports to automate more and more.
  • Report design
  • Internal receipts with various raw materials
  • planning
Cons
  • Report building remains difficult
  • division of roles and rights development
  • goods movement
for our fairly complicated company, in which we deal with articles, parts lists and various raw materials, which together form a mixture, must be linked to a production order and also have to deal with hazardous substances, regulations and safety, that all this is possible is in Knight IQ. Also for our export department and all the reports we need.
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