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Ridder iQ

Ridder iQ

Overview

What is Ridder iQ?

Ridder iQ is a manufacturing ERP, from ECI Software Solutions. Ridder iQ includes customer relationship management functionality that is fully integrated, and includes an integration with Outlook for email.

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Recent Reviews

TrustRadius Insights

Users leverage Ridder iQ for a range of essential tasks such as project management, stock item management, purchases, sales invoicing, and …
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Ridder iQ review

8 out of 10
February 14, 2024
Incentivized
We use Ridder iQ as an erp system where we use it for steering our production on with the right documents and order of operations. …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 50 features
  • Role-based user permissions (14)
    8.4
    84%
  • Pricing (16)
    8.0
    80%
  • Order entry (15)
    7.8
    78%
  • Cost of goods sold (16)
    7.3
    73%

Reviewer Pros & Cons

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Pricing

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Unavailable

What is Ridder iQ?

Ridder iQ is a manufacturing ERP, from ECI Software Solutions. Ridder iQ includes customer relationship management functionality that is fully integrated, and includes an integration with Outlook for email.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Customization

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

6
Avg 7.3

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

8.1
Avg 8.2

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

7.4
Avg 7.0

General Ledger and Configurable Accounting

Financial management solution, including capabilities for general ledger and configurable accounting

6.5
Avg 7.6

Inventory Management

The ability to track and manage the flow of goods or materials into and out of an inventory.

6.2
Avg 7.8

Order Management

The ability to process orders, and track them from quote to cash.

7.7
Avg 7.8

Subledger and Financial Process

Revenue management solution including capabilities for subledgers and financial processes

5.5
Avg 7.4

Project Execution Management

Project execution management solution including capabilities for project scheduling, resource management, and team member task management.

5.6
Avg 6.8

Procurement

Procurement management solution with capabilities for sourcing, contracting, procure-to-pay and supplier management

5.8
Avg 7.0

Risk Management

Risk management solution with capabilities for managing controls, assessing control effectiveness, certifying controls, and addressing deficiencies

6
Avg 6.5

Logistics

Logistics solution with capabilities for transportation planning, transportation execution, trade compliance, customs management, warehouse management and warehouse workforce management.

6.4
Avg 6.9

Manufacturing

Manufacturing solution for managing manufacturing processes and costs.

7.7
Avg 7.5

Supply Chain

Supply Chain Planning solution with capabilities for planning, performance monitoring, change responses and execution.

6.2
Avg 7.2

Product Lifecycle Management

Product Lifecycle Management solution with capabilities for innovation management, product development

5.1
Avg 7.3
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Product Details

What is Ridder iQ?

Ridder iQ is a manufacturing ERP-software, from ECI Software Solutions. Ridder iQ offers features to manage the continuous coordination between R&D/Engineering, purchasing, production, assembly (on-site) and services. Real-time insight into the progress of quotations, assignments and service orders. Ridder iQ is designed to optimize business processes from start to finish, driving shorter lead times, better utilization rates and higher profit margins. Ridder iQ is the fifth generation of software and combines 40 years of knowledge, functionality and practical experience. It offers a total solution for all critical business processes. From inefficient use of resources (employees and machines) to managing resources that increase productivity.

100% focus on the manufacturing industry, developed specifically to meet the manufacturing market demands. The development team builds features that are fully aligned with current and future needs of companies that are active in welding, construction, equipment and machinery mfg. Extensive product portfolio with ERP, Finance and apps such as Business intelligence, Project Assistant, Shop Floor Control and Supply chain, offering a fully integrated solution. The solution boasts 1300 +/- more customers in the manufacturing industry as an ERP solution.

Ridder iQ Features

General Ledger and Configurable Accounting Features

  • Supported: Accounts payable
  • Supported: Accounts receivable
  • Supported: Global Financial Support
  • Supported: Primary and Secondary Ledgers
  • Supported: Journals and Reconciliations
  • Supported: Configurable Accounting
  • Supported: Standardized Processes

Subledger and Financial Process Features

  • Supported: Billing Management
  • Supported: Cash and Asset Management
  • Supported: Travel & Expense Management
  • Supported: Budgetary Control & Encumbrance Accounting
  • Supported: Period Close

Inventory Management Features

  • Supported: Inventory tracking
  • Supported: Automatic reordering
  • Supported: Location management

Order Management Features

  • Supported: Pricing
  • Supported: Order entry
  • Supported: Cost of goods sold
  • Supported: Order Orchestration

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports
  • Supported: Custom reports

Customization Features

  • Supported: API for custom integration
  • Supported: Plug-ins

Security Features

  • Supported: Role-based user permissions
  • Supported: Single sign-on capability
  • Supported: User-level audit trail

Project Financial Management Features

  • Supported: Budgeting and Forecasting
  • Supported: Project Costing
  • Supported: Cost Capture
  • Supported: Capital Project Management
  • Supported: Customer Contract Compliance
  • Supported: Project Revenue Recognition

Project Execution Management Features

  • Supported: Project Planning and Scheduling
  • Supported: Task Insight for Project Managers
  • Supported: Definable Resource Pools

Procurement Features

  • Supported: Bids Analyzed and Compared
  • Supported: Contract Authoring
  • Supported: Contract Repository
  • Supported: Requisitions-to-Purchase Orders Integrated
  • Supported: Supplier Management

Risk Management Features

  • Supported: Risk Repository
  • Supported: Control Management
  • Supported: Control Efficiency Assessments
  • Supported: Issue Detection

Logistics Features

  • Supported: Transportation Execution Management
  • Supported: Trade and Customs Management

Manufacturing Features

  • Supported: Production Process Design
  • Supported: Production Management
  • Supported: Configuration Management
  • Supported: Work Execution
  • Supported: Manufacturing Costs

Supply Chain Features

  • Supported: Forecasting
  • Supported: Inventory Planning
  • Supported: Performance Monitoring

Product Lifecycle Management Features

  • Supported: Proposal Management
  • Supported: Product Master Data Management

Ridder iQ Screenshots

Screenshot of Ridder IQ combines the knowledge and practical experience gained since 1982 and is built on the latest software techniques such as .NET, C# and Microsoft SQL.Screenshot of Ridder IQ includes a complete CRM system with integration to Exchange and Outlook, purchase, sales, stock and time administration, as well as document management systems, integrated report designer and an authorization system.

Ridder iQ Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows
Mobile ApplicationAndroid
Supported CountriesGlobal
Supported LanguagesEnglish, Dutch, German, French, Flemisch, Norwegian, Swedish, Bosnian

Frequently Asked Questions

Ridder iQ is a manufacturing ERP, from ECI Software Solutions. Ridder iQ includes customer relationship management functionality that is fully integrated, and includes an integration with Outlook for email.

Isah ERP, Microsoft Dynamics 365, and MKG ERP are common alternatives for Ridder iQ.

Reviewers rate Custom reports highest, with a score of 8.5.

The most common users of Ridder iQ are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(33)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users leverage Ridder iQ for a range of essential tasks such as project management, stock item management, purchases, sales invoicing, and employee project time registration. The software streamlines processes involved in making offers, projects, orders, processing invoices, and managing documents. By serving as a central system for storing data, Ridder iQ facilitates communication between departments and ensures accurate data management.

Ridder iQ is utilized for various functions such as creating quotations, work orders, managing machine components, determining cost prices, and sending quotations to customers. Users find the software valuable in enhancing ERP functionalities for multiple companies with diverse needs in areas like projects, planning, financials, and real-time data updates across departments. Ridder iQ serves to automate and digitalize work processes within organizations while serving as a core ERP system.

Efficient Workflow Management: Users have praised the software for its ability to create relations, articles, quotations, and order confirmations within the system, facilitating smooth project management processes. This feature streamlines tasks and enhances collaboration among team members.

Customization Flexibility: Many reviewers appreciate the convenience of easily creating calculated columns, new tables, adapted screens, widgets, email templates, and scheduled tasks in the software for tailored customization to meet specific needs. The flexibility in customization options allows users to adapt the software to their unique requirements effectively.

Enhanced Productivity Features: Users value the software's capability to register project time, create purchase orders, and make project calculations, contributing to improved productivity levels. These features enable users to manage projects more effectively and complete tasks efficiently.

Lacks Graphical Workflow: Some users have expressed dissatisfaction with Ridder iQ's lack of graphical workflow and block designer, making it challenging to adapt rights and not being web-based. This limitation has hindered their ability to visualize processes effectively and customize workflows according to their specific needs.

Incomplete API Endpoint Development: Users have mentioned that the development of API endpoints in Ridder iQ is incomplete, which has hindered their ability to fully integrate the software with other systems. The absence of robust API endpoints has restricted seamless communication and data exchange between Ridder iQ and external applications.

Troublesome Troubleshooting and Call Center: Reviewers have criticized the troubleshooting process and call center of Ridder iQ, citing delays in responses and the need to pay for consultants as major drawbacks. These challenges have resulted in prolonged issue resolution times, impacting overall user experience negatively.

Attribute Ratings

Reviews

(1-18 of 18)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
Ridder iQ is a well suited program to manage the financial side of your projects. Making the actual calculations is easy, as well as monitoring your budgets. Once you understand the logic behind the software, it is fairly easy to use.The part where Ridder iQ can improve is creating an easy-to-use employee planning because the current tool is too difficult and lacks certain functions (changing planning is time-consuming because you have to change a lot of lines manually).
April 08, 2024

Ridder iQ review.

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Ridder iQ is well suited for production plants that are order-based, like a machine shop. We also use Ridder for the reselling business. However, it is less appropriate for groundworks and road transport (with personnel and equipment planning). We need different software here.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Ridder iQ is very good to use for normal processes in the making industry. You can easily customize it with calculated and custom fields and widgets.
But more extensive customizing is more difficult. You need to be able to programm and the integration of other software/webapps is difficult. Therefore the no/low code functionality and api endpoints of Ridder iQ should be extended. Ridder iQ is unfortunately not to use on a smartphone of something like that.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
For any company who makes and machines our develops procesess our who is an system integrator, Ridder iQ is really wel suited. When the company is not working in the make industry, for example a company who only buys and sells goods, Ridder iQ is not suited. I think for an company who wants a great ERP systems which enables your company to grow, you need Ridder iQ.
February 14, 2024

Ridder iQ review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Ridder iQ is good suited where you use machines that dont take days or weeks to operate. Since the planning in Ridder iQ is not that sophisticated it can give you troubles if there are delays and you have to replan any order. Planning is one area where there can be made improvements.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
What Ridder iQ does, it does particularly well. However, bookkeeping the work in progress, will empty out the whole project and it will not take proggression based revenue. But overall, I'm very pleased with the basic concept of Ridder iQ. Regarding the workflow of sales to engineering, to production engineering and procurement.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
for our fairly complicated company, in which we deal with articles, parts lists and various raw materials, which together form a mixture, must be linked to a production order and also have to deal with hazardous substances, regulations and safety, that all this is possible is in Knight IQ. Also for our export department and all the reports we need.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Ridder iQ is ideal in the manufacturing industry. Inventory management, work in process and purchasing is good organised.
For an hours-only we see less appropriate solutions as scheduling and using tablets for service, we do expect limitations.
In addition, it takes a lot of energy to set up a good post calculation structure.
Ynze van der Brug | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Ridder iQ is suited for small and medium sizes companies. For these companies Ridder iQ is very versatile. So I would recommend to determine a tight process and use not all the functionality. For example: I would make a choice to sell items or to sell assemblies but not both.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
+ In cases one wants to build a structured database of articles and assemblies, there are sufficient fields as standard, as well as the possibility to have custom fields added. - The adding of fields has to be carried out by a consultant, so there is some planning ahead involved, as well as extra costs
February 12, 2024

Review Ridder IQ

Score 9 out of 10
Vetted Review
Verified User
Incentivized
For us, a sheet metal company, the program works well after a few adjustments. This has been adjusted by Ridder iQ at our request. In general, Ridder iQ works properly for us in every area.
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