Pretty good, could be much better.
We rely on Spruce for all POS, AR/AP, Inventory, and CRM solutions.
Overview
What is Spruce?
Spruce is an end-to-end business management software that allows lumber, home, and building supply businesses to manage purchasing, inventory, ecommerce, documentation, delivery, accounting, and sales analytics all within a single system for increased efficiency and profitability.
Recent Reviews
Reviewer Pros & Cons
Pricing
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What is Spruce?
Spruce is an end-to-end business management software that allows lumber, home, and building supply businesses to manage purchasing, inventory, ecommerce, documentation, delivery, accounting, and sales analytics all within a single system for increased efficiency and profitability.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Competitors
- Tech Details
What is Spruce?
Spruce is an end-to-end business management software that allows lumber, home, and building supply businesses to manage purchasing, inventory, ecommerce, documentation, delivery, accounting, and sales analytics all within a single system for increased efficiency.
An ECI solution, the vendor states that:
- Spruce was engineered by lumber & building supply experts and has been used by small and medium-sized business for over 30 years.
- Division employees have an average of 15-20 years of industry experience, and the team conducts 300+ successful installs each year.
- An ecosystem of add-on applications and third-party partners multiplies possibilities, capabilities, and impact.
Spruce Features
General Ledger and Configurable Accounting Features
- Supported: Accounts payable
- Supported: Accounts receivable
- Supported: Global Financial Support
- Supported: Journals and Reconciliations
- Supported: Configurable Accounting
- Supported: Standardized Processes
Subledger and Financial Process Features
- Supported: Billing Management
- Supported: Cash and Asset Management
- Supported: Budgetary Control & Encumbrance Accounting
- Supported: Period Close
Inventory Management Features
- Supported: Inventory tracking
- Supported: Automatic reordering
- Supported: Location management
Order Management Features
- Supported: Pricing
- Supported: Order entry
- Supported: Credit card processing
- Supported: Cost of goods sold
- Supported: Order Orchestration
Reporting & Analytics Features
- Supported: Dashboards
- Supported: Standard reports
- Supported: Custom reports
Customization Features
- Supported: Plug-ins
Security Features
- Supported: Role-based user permissions
- Supported: Multi-factor authentication
Project Financial Management Features
- Supported: Project Costing
- Supported: Cost Capture
- Supported: Capital Project Management
- Supported: Customer Contract Compliance
Project Execution Management Features
- Supported: Task Insight for Project Managers
- Supported: Project Mobile Functionality
Procurement Features
- Supported: Bids Analyzed and Compared
- Supported: Requisitions-to-Purchase Orders Integrated
Logistics Features
- Supported: Trade and Customs Management
Manufacturing Features
- Supported: Configuration Management
- Supported: Work Execution
Supply Chain Features
- Supported: Inventory Planning
Product Lifecycle Management Features
- Supported: Product Master Data Management
Spruce Competitors
Spruce Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Comparisons
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Reviews and Ratings
(4)Attribute Ratings
Reviews
(1-2 of 2)Companies can't remove reviews or game the system. Here's why
March 22, 2024
Pretty good, could be much better.
We rely on Spruce for all POS, AR/AP, Inventory, and CRM solutions.
- Inventory management
- Multi-branch management
- Purchase order generation and tracking
- Point of sales
- P&L usability
40%
4.0
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56.66666666666667%
5.7
56%
5.6
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30%
3.0
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50%
5.0
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40%
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- Overall time savings
Overall, I would say having the ability to "Start fresh" is where we benefited, not specifically from ECI Spruce.
Spruce is possibly just above average. Not super impressed with usability and especially not impressed with tech support who is rarely able to answer questions on the first call.
February 27, 2024
Spruce brought us into the 21st century
While converting our business from a 'True Value' franchise to 'Ace Hardware' we saw the opportunity to upgrade our POS accounting software at the same time. We did a rather in-depth analysis of the products available and settled on ECI's RockSolid Maxx product. Part of the reason we chose it was that if offered an easy and straightforward upgrade path to ECI Spruce and its more complete suite of accounting solutions. After four years using the RockSolid Maxx we implemented the full Spruce product and we were delighted with the ease of the upgrade path. Our business is one that touches multiple areas of the construction trade and Spruce addresses our needs in each of them.
- We have particularly pleased with the 'Payables' part of the Spruce suite. It's easy to use and functionality is light years better than our previous software.
- Shortly after making the switch to Spruce our business underwent a detailed sales tax audit. Spruce's reporting functions were a godsend to us as we were able to easily address the questions posed us by our auditors.
- Our sales force is staffed by multiple people with years of construction experience but little familiarity with computer. The ease with which they mastered the POS system surprised me.
- Spruce offers a method for doing repetitive and reoccurring billing but it is not as intuitive and easy to use as it might be.
- In my 30+ years of experience as CFO/CTO I've always found printing to be problematic. Though it is a problem with roots in hardware and thus somewhat beyond being fully addressable by software I'd like to see Spruce's solutions become a little more transparent. This said, my experience is that Spruce does a much better job of it than the Rocksolid Maxx product.
- Though this may be a niche problem for a business with large construction and service components, the ability to track labor with greater detail would be nice.
75%
7.5
67.5%
6.8
63.33333333333333%
6.3
94%
9.4
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60%
6.0
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80%
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- With $13 million in gross and 40 employees I'm able to run a full back office with a staff of two. In today's tight labor market that is invaluable.
- Being able to implement Spruce with almost no upgrading or replacement of existing computer hardware represented a huge cost savings to us. I'm not even sure what dollar amount I could attach to that.
- Dealing with both a wholesale and retail customers requires that we provide different levels and kinds of reporting and documentation. Spruce has made it easy to respond to the different demands that those customers place upon us.
Once we began using Spruce, for the first time in the history of our 60+ year old business, we could integrate all the components of quoting, purchasing, receiving, stocking and selling to our customers. This experience has been truly amazing.