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eClinicalWorks

eClinicalWorks

Overview

What is eClinicalWorks?

eClinicalWorks headquartered in Westborough offers their EHR / EMR solution, which can be upgraded to a full practice management solution at higher pricing tiers.

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Recent Reviews

TrustRadius Insights

eClinicalWorks is widely used by healthcare organizations for its electronic medical record system, allowing them to efficiently track …
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Popular Features

View all 27 features
  • Templates (23)
    4.3
    43%
  • E-prescribing (23)
    3.1
    31%
  • Charting / document management (25)
    2.9
    29%
  • Workflow automation (23)
    1.6
    16%
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Pricing

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N/A
Unavailable

What is eClinicalWorks?

eClinicalWorks headquartered in Westborough offers their EHR / EMR solution, which can be upgraded to a full practice management solution at higher pricing tiers.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

PRISMA the eClinicalWorks Health Information Search Engine (Demo)

YouTube

Welch Allyn® Diagnostic Cardiology Suite™ ECG and eClinicalWorks Web Demo

YouTube

Connex Cardio ECG and eClinicalWorks Web Application Demo - US English

YouTube

Welch Allyn® Diagnostic Cardiology Suite™ ECG and eClinicalWorks ECG Demo

YouTube

Connex Cardio ECG and eClinicalWorks Desktop Client Demo - US English

YouTube

Scribe Demo- Video 2 Dragon Tutorial

YouTube
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Features

Billing and Claims Management

Managing the entire revenue cycle to help improve collection rates

5.1
Avg 7.7

Patient Scheduling

Managing patient scheduling, appointment reminders, and patient check-in

3.4
Avg 8.0

Electronic Medical Records

Digital charting of a patient’s medical and treatment history

3.4
Avg 7.2

Medical Security and Privacy

This component helps an organization minimize security risks and respect data privacy.

3.8
Avg 8.4

Workflow and Scale

The software helps manage employee workflows at scale.

2.1
Avg 7.8
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Product Details

What is eClinicalWorks?

eClinicalWorks Video

Introduction of eClinicalWorks

eClinicalWorks Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

eClinicalWorks headquartered in Westborough offers their EHR / EMR solution, which can be upgraded to a full practice management solution at higher pricing tiers.

Reviewers rate HIPAA compliance highest, with a score of 8.

The most common users of eClinicalWorks are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(51)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

eClinicalWorks is widely used by healthcare organizations for its electronic medical record system, allowing them to efficiently track patient medical information. With its user-friendly interface and robust features, eClinicalWorks has become an essential tool in hospital clinics for patient documentation and overall population health. Multiple providers have found great value in the integration of eClinicalWorks with Dragon Medical, with over 90% of them using it for dictation purposes.

Across a multi-specialty facility with more than 130 providers spread across 27 locations, eClinicalWorks has proven to be a reliable solution for electronic charting of patients. Primary care providers specifically benefit from the software's templating capabilities, allowing them to streamline their workflows and improve efficiency. Additionally, organizations are eagerly looking forward to utilizing the new telemedicine module of eClinicalWorks, which promises to enhance accessibility and patient care.

In smaller practices like a two-physician specialty practice and an audiologist's office, eClinicalWorks serves as a comprehensive electronic medical record solution. It empowers these practitioners to seamlessly manage patient records and improve overall practice efficiency. As healthcare continues to evolve, eClinicalWorks remains a vital tool for healthcare professionals seeking reliable and intuitive EMR solutions.

Attribute Ratings

Reviews

(1-1 of 1)
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Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • User Friendly because their user interface allows for seamless transition from all aspects of the electronic medical record
  • Reporting is comprehensive so any report can be generated
  • Built-In functionality for reminders, campaigns, patient portal, and etc.
  • Meaningful Use Reports should be capturing data in real time and generated fairly quickly instead of the MAQ dashboard extraction process.
  • Their support teams are not very helpful at certain topics such as the definition/logic of Meaningful Use calculations. These are generally difficult to determine but several cases in regards to Meaningful Use take several days before it gets addressed.
  • Training videos would be helpful on their support website.
Would you want an EHR solution to package all modules under one product to meet Meaningful Use? Or would you rather purchase separately to meet other business objectives?
Billing and Claims Management (5)
N/A
N/A
Real-time eligibility verification
N/A
N/A
Coding
N/A
N/A
Claims management
N/A
N/A
Patient billing
N/A
N/A
Financial Reporting
N/A
N/A
Patient Scheduling (5)
N/A
N/A
Rule-based scheduling
N/A
N/A
Automated patient check-in
N/A
N/A
Automated appointment reminders
N/A
N/A
Multi-location support
N/A
N/A
Calendar interface
N/A
N/A
Medical Inventory Management
N/A
N/A
Electronic Medical Records (10)
73%
7.3
Charting / document management
50%
5.0
Templates
80%
8.0
E-prescribing
80%
8.0
Fax integration
80%
8.0
Patient portal
N/A
N/A
Mobile/tablet support
80%
8.0
Speech recognition
90%
9.0
Integration with other EMR and PM systems
90%
9.0
Customization
90%
9.0
Workflow automation
90%
9.0
Medical Security and Privacy (4)
70%
7.0
Role-based permission levels
70%
7.0
Data backups and redundancy
70%
7.0
HIPAA compliance
70%
7.0
Local mode / networking failsafe
70%
7.0
Workflow and Scale (3)
80%
8.0
Task tracking
80%
8.0
Specialty-specific workflows
80%
8.0
Multi-office / multi-physician capabilities
80%
8.0
  • Allscripts Professional EHR,Greenway PrimeSuite EMR,ADP AdvancedMD,athenaClinicals,Meditab IMS,Centricity PM
eClinicalWorks has a better user interface than the other products because it allows the user to navigate seamlessly between the progress note and chart. In addition, all information is easy to find based on the design. Their triggers and order sets are comprehensive allowing providers to order anything fairly quickly.
  • Progress Note Documentation where Chart Panel is able to be incorporated into the note
  • Patient Hub is a centralized location to find everything which allows users to obtain information easily
  • Meaningful Use Dashboard is easily confusing if you are not informed of their features.
  • Referrals and the process is cumbersome but it doesn't quite have all the tracking functionality that a referral staff would need.
Yes
I have not used it myself but I hear it was very neat!
I think it can be intimidating at first but once you begin navigating and learning the modules, it becomes less difficult to perform charting and operational processes.
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