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eClinicalWorks

eClinicalWorks

Overview

What is eClinicalWorks?

eClinicalWorks headquartered in Westborough offers their EHR / EMR solution, which can be upgraded to a full practice management solution at higher pricing tiers.

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Recent Reviews

TrustRadius Insights

eClinicalWorks is widely used by healthcare organizations for its electronic medical record system, allowing them to efficiently track …
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Popular Features

View all 27 features
  • Templates (23)
    4.3
    43%
  • E-prescribing (23)
    3.1
    31%
  • Charting / document management (25)
    2.9
    29%
  • Workflow automation (23)
    1.6
    16%
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Pricing

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N/A
Unavailable

What is eClinicalWorks?

eClinicalWorks headquartered in Westborough offers their EHR / EMR solution, which can be upgraded to a full practice management solution at higher pricing tiers.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

PRISMA the eClinicalWorks Health Information Search Engine (Demo)

YouTube

Welch Allyn® Diagnostic Cardiology Suite™ ECG and eClinicalWorks Web Demo

YouTube

Connex Cardio ECG and eClinicalWorks Web Application Demo - US English

YouTube

Welch Allyn® Diagnostic Cardiology Suite™ ECG and eClinicalWorks ECG Demo

YouTube

Connex Cardio ECG and eClinicalWorks Desktop Client Demo - US English

YouTube

Scribe Demo- Video 2 Dragon Tutorial

YouTube
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Features

Billing and Claims Management

Managing the entire revenue cycle to help improve collection rates

5.1
Avg 7.7

Patient Scheduling

Managing patient scheduling, appointment reminders, and patient check-in

3.4
Avg 8.0

Electronic Medical Records

Digital charting of a patient’s medical and treatment history

3.4
Avg 7.2

Medical Security and Privacy

This component helps an organization minimize security risks and respect data privacy.

3.8
Avg 8.4

Workflow and Scale

The software helps manage employee workflows at scale.

2.1
Avg 7.8
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Product Details

What is eClinicalWorks?

eClinicalWorks Video

Introduction of eClinicalWorks

eClinicalWorks Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

eClinicalWorks headquartered in Westborough offers their EHR / EMR solution, which can be upgraded to a full practice management solution at higher pricing tiers.

Reviewers rate HIPAA compliance highest, with a score of 8.

The most common users of eClinicalWorks are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(51)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

eClinicalWorks is widely used by healthcare organizations for its electronic medical record system, allowing them to efficiently track patient medical information. With its user-friendly interface and robust features, eClinicalWorks has become an essential tool in hospital clinics for patient documentation and overall population health. Multiple providers have found great value in the integration of eClinicalWorks with Dragon Medical, with over 90% of them using it for dictation purposes.

Across a multi-specialty facility with more than 130 providers spread across 27 locations, eClinicalWorks has proven to be a reliable solution for electronic charting of patients. Primary care providers specifically benefit from the software's templating capabilities, allowing them to streamline their workflows and improve efficiency. Additionally, organizations are eagerly looking forward to utilizing the new telemedicine module of eClinicalWorks, which promises to enhance accessibility and patient care.

In smaller practices like a two-physician specialty practice and an audiologist's office, eClinicalWorks serves as a comprehensive electronic medical record solution. It empowers these practitioners to seamlessly manage patient records and improve overall practice efficiency. As healthcare continues to evolve, eClinicalWorks remains a vital tool for healthcare professionals seeking reliable and intuitive EMR solutions.

Attribute Ratings

Reviews

(1-1 of 1)
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Score 4 out of 10
Vetted Review
Verified User
  • Notes look professional - medical history and medicines are listed to the side, instead of pages and pages of typed words.
  • Can easily transfer photos in the office to the medical record.
  • I just tried to dictate a single simple paragraph, and "the request is timed out"; not the first time this has occurred. Ultimately, I end up hand typing the entire note.
  • Often, when selecting a diagnosis, it is not possible to correctly create that in the Assessments; a prosthetic knee infection option is not there, but a prosthetic hip infection might be.
The voice to text is quite good, as are the photos, and the way the note physically/aesthetically appears; however, generating the note is often very frustrating, and more than once I get a "the request is timed out" screen, so the note has to be manually typed.
Billing and Claims Management (5)
N/A
N/A
Real-time eligibility verification
N/A
N/A
Coding
N/A
N/A
Claims management
N/A
N/A
Patient billing
N/A
N/A
Financial Reporting
N/A
N/A
Patient Scheduling (5)
52%
5.2
Rule-based scheduling
60%
6.0
Automated patient check-in
60%
6.0
Automated appointment reminders
N/A
N/A
Multi-location support
70%
7.0
Calendar interface
70%
7.0
Medical Inventory Management
N/A
N/A
Electronic Medical Records (10)
29%
2.9
Charting / document management
20%
2.0
Templates
20%
2.0
E-prescribing
70%
7.0
Fax integration
N/A
N/A
Patient portal
N/A
N/A
Mobile/tablet support
80%
8.0
Speech recognition
100%
10.0
Integration with other EMR and PM systems
N/A
N/A
Customization
N/A
N/A
Workflow automation
N/A
N/A
Medical Security and Privacy (4)
30%
3.0
Role-based permission levels
60%
6.0
Data backups and redundancy
N/A
N/A
HIPAA compliance
60%
6.0
Local mode / networking failsafe
N/A
N/A
Workflow and Scale (3)
N/A
N/A
Task tracking
N/A
N/A
Specialty-specific workflows
N/A
N/A
Multi-office / multi-physician capabilities
N/A
N/A
I often cannot assign a proper diagnosis under the assessment section; and as mentioned, sometimes (about once a month) the dictation just freezes because "the request has timed out" (even restarting the iPhone/ laptop does not help).
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