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April 28, 2020

ECM -XD is used for product complaints handling and product investigation documentation across all operating companies in our global surgery business. It is primarily used as a repository for all information relevant to a customer complaint, including event description, submitted photos, and returned product analyses. It allows staff members from different departments to have common access to complaint information.
- Great cloud integration of information. Saves a lot of space on network drives and eliminates need for local storage of critical documents.
- Very good comprehensive repository of information. Documents of different format and file extensions are allowed for upload and easy to access.
- Regulatory and auditory compliance. This platform facilitates documentation of customer feedback, and thus ensures GMP, ISO, and FDA compliance.
- Customization could be made easier. Often times we instead have blank unused information fields for individual complaint files.
- Record display layout could be optimized. While very comprehensive, it could be difficult to find specific information.
- Mobile compatibility. I haven't seen any support for mobile compatibility. ECM -XD is typically only accessed on laptop and desktop machines in our organization.
ECM XD Scorecard Summary
What is ECM XD?
Cloud-Based Digital Platform for Managing Enterprise Content
ECM-XD helps businesses simplify collaboration, create content, and transmit and assure compliance across all parts of the business processes. ECM XD's built-in regulatory controls enables holistic management of compliance.
Categories: Document Management, Enterprise Content Management
ECM XD Competitors
ECM XD Pricing
- Does not have featureFree Trial Available?No
- Does not have featureFree or Freemium Version Available?No
- Does not have featurePremium Consulting/Integration Services Available?No
- Entry-level set up fee?No
Contact Xybion for more information.
ECM XD Support Options
Paid Version | |
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Phone | |
ECM XD Technical Details
Deployment Types: | SaaS |
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Operating Systems: | Unspecified |
Mobile Application: | No |