Name: eCollections
Author: Sentinel Development Solutions

Help Desk

Web and Video Conferencing

Customer Support

AI Chatbot

Development

Attendance Tracking

Career Center

Education

Association Management

Business Intelligence (BI)

Case Management

Collaboration

File Sharing

File Sync

Objectives and Key Results (OKR)

Office Suites

Unified Communications as a Service (UCaaS)

Enterprise

Accounting

FinTech

Online Trading

SaaS Spend Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Performance Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Asset Tokenization

Business Internet Service Providers (ISPs)

Cloud Storage

Container Management

Debugging

Disaster Recovery as a Service (DRaaS)

Dynamic Application Security Testing (DAST)

Fraud Detection

In-Memory Databases

Incident Response

Integrated Development Environment (IDE)

Integration Platform as a Service (iPaaS)

Intranet

Managed Private Cloud

Managed Security Service

Modular Storage Area Network (SAN)

Network Function Virtualization (NFV)

Network Performance Monitoring

Runtime Application Self-Protection

SSL Certificate

Secure Web Gateway

Threat Hunting

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Email Marketing

Marketing Automation

Personalization Engines

Product Management

Sales and Marketing Automation

Social Media Management

Survey & Forms Building

Technology Review

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales Forecasting

Sales Pipeline

Sales

Microsegmentation

Security Information and Event Management (SIEM)

Security

Automotive

Building Information Modeling (BIM)

Catering

Law Practice Management

Legal Research

Tour Operator

Vertical-Specific

Find top rated software and services based on in-depth reviews from verified users. 400+ software categories including PaaS, NoSQL, BI, HR, and more.

Beta Family

Mission Control - Project Management Software

Aprika Business Solutions

Rymera Wholesale Suite

Rymera Web Co Pty Ltd

Rymera Advanced Coupons

Mandiant Advantage Automated Defense

Mandiant

Analytic Partners

OvalEdge

Dryad

Dryad Networks GmbH

Cymbio

Codecademy from Skillsoft

Skillsoft

eCollections by Sentinel Development Solutions, Inc. is a debt collection management software that aims to streamline and automate the debt collection process. According to the vendor, this software is suitable for debt collection agencies, financial institutions, creditors, debt buyers, and collection law firms. With its state-of-the-art features and flexible workflow engine, eCollections aims to provide efficient management of debt collection activities for businesses of all sizes.

## Key Features

**State-of-the-art architecture**: According to the vendor, eCollections is built on a highly secure Service Oriented Architecture (SOA) that enables rapid, reliable, and secure data transmission. The software is designed to be easily scalable and provides efficient marshalling of information through a state-of-the-art architectural design called the Distributed Object Framework™ (DOF). The complete API is said to enable enhanced extensibility and integration with other technologies and services.

**Flexible workflow engine**: The software includes a complete workflow engine that allows managers to configure workflows to meet complex business requirements. According to the vendor, this engine enables the automation of processes based on events and the setup of data-driven processes with conditional branching. The comprehensive logging system is said to provide detailed information on automation execution and results.

**Integrated SMS texting and document signing solution**: eCollections includes an integrated SMS texting feature for communication with consumers. Additionally, according to the vendor, the software enables consumers to securely view and sign documents for payment authorization. The consumer portal is designed to allow for 24/7 payment acceptance.

**Advanced security**: The software offers multiple levels of configurable security to control access and editing of information. According to the vendor, eCollections provides granular control of security based on various aspects such as business services, forms, fields, reports, automation, letters, and email. Security profiles based on roles can be defined and managed, with all security information stored in the database.

**Multi-factor authentication**: According to the vendor, eCollections implements an industry-standard multi-factor authentication approach. Users are required to provide a username, password, and "something they have" (e.g., unique ID of a Network Interface Card, RSA key, USB dongle). The software is said to support the most stringent password policies.

**Easily customizable**: The vendor claims that eCollections allows for rapid customization without impacting the upgrade path. The software provides a programmable extensibility model that enables the addition of features and capability. According to the vendor, a complete API and SDK are available for customization and integration with other systems.

**Over 100 included reports**: eCollections delivers information through 100 standard reports, based on SQL Server Reporting Services (SSRS) for an enhanced reporting engine. According to the vendor, this enables rapid customization and automation of reports, serving as a powerful Business Intelligence tool.

**Built-in lettering system integrated with Microsoft Word**: The software integrates with Microsoft Word, allowing for easy creation of letter templates with merge fields. According to the vendor, eCollections supports bulk and automated lettering of consumers. Configurable settings are said to automatically generate letters and direct consumers to the consumer portal for review, signing, and payment arrangements.

**Advanced inventory management**: According to the vendor, eCollections enables the easy distribution of inventory based on various criteria. The software allows for the setup of automation to distribute accounts based on defined characteristics and events. Real-time tracking of collection progress and payments is possible, along with easy manipulation and addition of information to accounts in bulk.

**Roaming user profiles**: According to the vendor, eCollections allows users to log in from any computer, and their user configuration profile and preferences will follow them. Configurations made to the layout of the application, historical activity, and user preferences are said to persist.

Genesys Cloud CX 1

Genesys Cloud CX 2 Digital

Genesys Cloud CX 2 Digital + Voice

Genesys Cloud CX 3 Digital + WEM

Genesys Cloud CX 3 Digital + WEM + Voice

Latitude by Genesys

eCollections

Debt Collection Software, also called Accounts Receivable Management (ARM) software, supports the needs of agencies and lenders by providing business process automation, compliance assurance, and other features essential to orderly and effective collections efforts.

Debt Collection

Sentinel Development Solutions

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Home

Debt Collection Software

eCollections

Overview

What is eCollections?