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Ecwid by Lightspeed

Ecwid by Lightspeed

Overview

What is Ecwid by Lightspeed?

Ecwid allows customers the ability to create an online store to any webpage or social media profile. Boasting hundreds of thousands of merchants in 175 countries as users, Ecwid aims to provide everything needed to reach customers wherever they are:…

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Recent Reviews

TrustRadius Insights

Ecwid by Lightspeed is a versatile e-commerce solution that caters to the needs of small businesses and individuals looking for a …
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Got the job done

8 out of 10
May 24, 2021
Incentivized
We use Eqwid for a client who sells branded merchandise on their website. We use it as a connection for Printful to their Joomla website. …
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Ecwid Review

10 out of 10
May 18, 2021
Use it as a storefront and website for my business. I sell artisan cold process soap.
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Awesome for a small business

9 out of 10
December 13, 2020
We are using Ecwid to manage and display our products on our website. It is our shopping cart and integrates easily into Wix. We rent much …
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Popular Features

View all 18 features
  • Product catalog & listings (12)
    9.7
    97%
  • Product variations (12)
    9.1
    91%
  • Product management (12)
    8.7
    87%
  • Visual customization (12)
    8.1
    81%
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Pricing

View all pricing

Free

$0

Cloud

Venture

$15

Cloud

Business

$35

Cloud

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.ecwid.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Online Storefront

Features for creating an online storefront with a browse-able product catalog.

8.7
Avg 7.7

Online Shopping Cart

Features that facilitate the collection of items so that customers can purchase them as a group.

8.7
Avg 7.6

Online Payment System

Features related to processing online payment for eCommerce purchases.

9.4
Avg 8.3

eCommerce Marketing

Features related to marketing for eCommerce websites

8.6
Avg 7.5

eCommerce Business Management

Features related to business management and administration of eCommerce operations

8.2
Avg 7.8
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Product Details

What is Ecwid by Lightspeed?

Ecwid allows customers the ability to create an online store to any webpage or social media profile. Boasting hundreds of thousands of merchants in 175 countries as users, Ecwid aims to provide everything needed to reach customers wherever they are: in-person, through a website, Instagram, Facebook, Amazon, or Google Shopping. In addition, Ecwid’s point-of-sale integrations, email marketing integrations, and dedicated mobile app allow sellers to manage marketing merchandising, and sales - any time, anywhere.

Ecwid by Lightspeed Features

Online Storefront Features

  • Supported: Product catalog & listings
  • Supported: Product management
  • Supported: Bulk product upload
  • Supported: Branding
  • Supported: Search & filter
  • Supported: Mobile storefront
  • Supported: Product variations
  • Supported: Subscriptions & downloads
  • Supported: Website integration
  • Supported: Visual customization
  • Supported: Customer service tools

Online Shopping Cart Features

  • Supported: Abandoned cart recovery
  • Supported: Tax calculator
  • Supported: Shipping calculator
  • Supported: Integration with Amazon
  • Supported: Integration with eBay
  • Supported: Checkout user experience

Online Payment System Features

  • Supported: PayPal integration
  • Supported: Returns & refunds
  • Supported: Single-click checkout
  • Supported: eCommerce security

eCommerce Marketing Features

  • Supported: Promotions & discounts
  • Supported: Personalized recommendations
  • Supported: SEO
  • Supported: Product reviews
  • Supported: Social commerce integration
  • Supported: Customer registration

eCommerce Business Management Features

  • Supported: Order processing
  • Supported: Inventory management
  • Supported: Accounting
  • Supported: Shipping
  • Supported: Custom functionality

Additional Features

  • Supported: The ability to sell on multiple platforms at the same time
  • Supported: Language Detection – Ecwid’s storefront is translated into 45 different languages
  • Supported: Dedicated native mobile app for every Ecwid customer
  • Supported: Ecwid for iOS and Android to manage the store from your mobile device
  • Supported: POS integration with Square and Vend

Ecwid by Lightspeed Screenshots

Screenshot of Ecwid store looks perfect on any smartphone and automatically adapts to your customer’s screen size — laptops, tablets, smart TVs or smart watches.Screenshot of Manage your Ecwid store wherever you are from your mobile device.Screenshot of Mobile app for every store. Your customers can shop from their mobile devices with your own dedicated native app and utilize advanced features like Apple Pay.

Ecwid by Lightspeed Video

This video will show the control panel for day to day management of a store and how to start setting up a new store.

Ecwid by Lightspeed Competitors

Ecwid by Lightspeed Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesAll countries
Supported LanguagesAlbanian, Arabic, Armenian, Basque, Belarusian, Bulgarian, Catalan, Chinese Simplified, Chinese Traditional, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, Georgian, Greek, Hebrew, Hungarian, Icelandic, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Macedonian, Mongolian, Norwegian, Polish, Brazilian Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Ukrainian, Vietnamese, Welsh, German, Thai, Turkish

Ecwid by Lightspeed Downloadables

Frequently Asked Questions

Shopify, BigCommerce, and WooCommerce are common alternatives for Ecwid by Lightspeed.

Reviewers rate Product catalog & listings highest, with a score of 9.7.

The most common users of Ecwid by Lightspeed are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(20)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Ecwid by Lightspeed is a versatile e-commerce solution that caters to the needs of small businesses and individuals looking for a straightforward way to run their online shops. With Ecwid, users can easily manage their entire e-commerce operation, from processing orders and calculating shipping costs to utilizing a payment processing platform. This simplicity makes it particularly appealing to those who are not tech-savvy and prefer an intuitive solution.

During times of physical store closures, like the COVID-19 pandemic, Ecwid has proven invaluable for businesses trying to maintain sales by swiftly shifting their operations online. Trade associations have also utilized Ecwid to offer their members a means to make store purchases remotely when physical offices are closed due to restrictions. Additionally, businesses have found value in using Ecwid as a testing and analysis tool to understand customer interests and behaviors better. Its low cost and user-friendly interface have made it an ideal point-of-sale and website solution for foodservice businesses, allowing different personnel in different departments to leverage its features effectively.

Furthermore, Ecwid serves as a dependable platform for managing and displaying products on websites, seamlessly integrating with popular website builders like Wix. Its flexibility has also been appreciated by businesses that rent equipment, enabling them to utilize the platform for initiating rentals with customers. By offering integrations with other software, such as order management and product review platforms, Ecwid enhances its overall functionality and provides added value to its users.

While many users appreciate the flexibility and economical price of Ecwid, some express a desire for the system to allow recurring billing. Nevertheless, those seeking an all-inclusive e-commerce solution have found Ecwid to be beneficial in creating storefronts for selling unique handmade items. From item upload and management to sales tracking, payment processing, shipping integration, and email notifications - Ecwid covers all essential aspects of running an online shop seamlessly. Moreover, it serves as a connection point for print-on-demand services, enabling businesses to effortlessly incorporate this service directly into their websites.

Clear and Easy to Use: Many users have found Ecwid to be clear and easy to use, with very little confusion. They appreciate the straightforward interface and intuitive design that allows them to easily navigate through the platform without needing assistance from customer support.

Consistency and Stability: Several reviewers have praised Ecwid for its consistency and stability. They mention that there have been no major updates or changes to the format of Ecwid during their usage, which has allowed them to easily locate what they need and accomplish their tasks efficiently.

Customization Options: Users appreciate the availability of customization options in Ecwid. They mention that they are able to evolve and grow their store as their website designs change over time. This flexibility allows them to maintain a consistent look and feel across their online presence while adapting to their evolving business needs.

  1. Limited customization options for store design: Several users have expressed frustration with the limited availability of store design templates in Ecwid, leading them to switch to other platforms that offer more customization options. They have suggested adding more elements to the design aspect of Ecwid to make it more unique and easier to find certain options.

  2. Difficulty setting up integrations with other services: Some users have found it challenging to set up integrations with other services in Ecwid. This has caused inconvenience and delays in connecting their preferred tools and apps with the platform.

  3. Confusing interface for basic users: Users have mentioned that Ecwid's interface can be overwhelming due to its numerous features and functions, making it confusing for basic users. They have suggested having a more basic configuration option alongside an advanced version, allowing users to choose the level of complexity based on their needs and technical expertise.

Users commonly recommend the following:

  1. Try the free version of Ecwid before upgrading and explore all available features. According to users, this allows beginners in online trading and small companies to get a feel for the platform and its capabilities.

  2. Upgrade to a paid plan to fully utilize Ecwid's features. Users find Ecwid reliable, stable, and consider it the best eCommerce plugin. It is also praised as a fast and easy way to set up a merch store.

  3. Take advantage of Ecwid's excellent support and service. Users believe Ecwid offers the best value for its price and highly recommend trying the free trial to easily understand and implement it on their websites.

Additionally, users suggest organizing data before importing it into Ecwid and appreciate that the platform is continually improving to efficiently meet their business needs.

Attribute Ratings

Reviews

(1-1 of 1)
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May 18, 2021

Ecwid Review

Score 10 out of 10
Vetted Review
Verified User
Use it as a storefront and website for my business. I sell artisan cold process soap.
  • Easy to set up your website and store
  • Strong support material and systems
  • Good logistic integrations for payment, shipping, etc.
  • Good connectivity to Facebook, Instagram, etc.
  • Limited website architecture
  • Order editing ability not available in some plans. It is pretty basic functionality.
Well suited as an all encompassing solution for small businesses that require a simple website, as well as a store integration option for larger websites. It makes it easy to collect payments, keep inventory, set up and process shipping and communication with your customers about their orders. Ecwid is well thought with you in mind.
Online Storefront (8)
61.25%
6.1
Product catalog & listings
90%
9.0
Product management
80%
8.0
Bulk product upload
N/A
N/A
Branding
70%
7.0
Mobile storefront
90%
9.0
Product variations
90%
9.0
Website integration
N/A
N/A
Visual customization
70%
7.0
Online Shopping Cart (2)
N/A
N/A
Abandoned cart recovery
N/A
N/A
Checkout user experience
N/A
N/A
Online Payment System (1)
90%
9.0
eCommerce security
90%
9.0
eCommerce Marketing (3)
90%
9.0
Promotions & discounts
90%
9.0
Personalized recommendations
90%
9.0
SEO
90%
9.0
eCommerce Business Management (4)
85%
8.5
Order processing
80%
8.0
Inventory management
80%
8.0
Shipping
90%
9.0
Custom functionality
90%
9.0
  • Allowed me to create an online presence with little effort
  • A sober, well designed storefront that enhances the shopping experience
  • Small investment upfront to get you going with your online presence.
WordPress had a more complex process of setting up a storefront, and a more expense solution at the end of the day to get my small business online presence out there.
1
Owner and single person working on the business.
Low skills to support Ecwid, as the solution is designed to work well.
  • Easy to use and maintain
  • Cost effective
  • Good features
  • Managing shipping in creative ways
  • Multiple options to collect payments
  • Use more of their shipping features.
  • Continue to evolve my storefront with their new features.
I have not found anything on the market that compares to Ecwid's solutions.
No
  • Price
  • Product Features
  • Product Usability
Price vs the features being offered. I believe it is the best deal in the market.
I would not change it.
  • Implemented in-house
No
Change management was minimal
Not applicable. I used it from the start.
  • No issues.
Fast and simple implementation of Ecwid's solutions. Easy to learn and navigate.
  • no training
Yes, the product is easy to learn and comes with lots of support material, including articles and videos.
Ecwid already works well for what it is designed to do, so not much configuration is needed for me, but there are still plenty of options to configure the shopping experience
N/A
No - we have not done any customization to the interface
No - we have not done any custom code
N/A
Did not buy premium support. I thought I have enough knowledge to solve issues with the existing support documentation from Ecwid.
No
Every time I have contacted and used Ecwid's support, I get the information that I need. Very reliable and responsive.
Very strong support system. Videos, articles and chat channels. I can see they really have thought out their users needs and anticipated them well.
  • Designing your storefront
  • Managing products and inventory
  • Reports and dashboards
  • None
Yes
Great mobile interface. Well designed and does what I need it to do on the go.
Easy to set up and maintain. Great support features and options. The storefront is professional and creates trusts with my customers.
Good scalability. I use the second plan and there are 2 more plans that I could use if I needed other features or services.
Always available. Very reliable.
Good overall performance both in desktop and mobile.
  • N/A
  • No
N/A
N/A
N/A
Very approachable, before and after acquiring the product.
Very easy to work with. They make sure you have the support that you need.
N/A
N/A
No
  • N/A
  • N/A
No
No
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