Name: Commuter Benefits by Edenred
Rating: 1 (1 reviews)
Author: Edenred

Help Desk

Web and Video Conferencing

Customer Support

Business Intelligence (BI)

Collaboration

Data Discovery and Visualization

Document Management

Enhanced 911 (E911)

File Sharing

Risk Management

Statistical Analysis

Enterprise

Accounting

Invoicing

Subscription Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Diversity, Equity, and Inclusion (DEI)

HR Management

Payroll

Recruitment Agency

Recruitment Automation

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Cloud Storage

Data Lakehouse

Data Mapping

Firewall Security Management

Fraud Detection

IP Address Management (IPAM)

In-Memory Databases

Incident Response

Infrastructure-as-Code (IaC)

Integration Platform as a Service (iPaaS)

Log Management

Managed IT Service

Network Performance Monitoring

Password Management System

Release Management

SOA Application Gateways

Web Portal

WiFi Hotspot

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Appointment Scheduling

Audio Editing

Content Management

Customer Reference Management

Email Marketing

Email Testing

Marketing Automation

Product Sampling

Retail Media Advertising

Social Media Management

Social Media Marketing

Survey & Forms Building

Web Analytics

Marketing

Field Service Management

Project Management

Professional Services

Customer Relationship Management (CRM)

Lead Generation Services

Lead-to-Account Matching and Routing

Multichannel Retail

Sales Coaching

Sales Gamification

Social Commerce

Sales

Architecture

InsurTech

Laboratory Information Management

Legal Billing

OSS/BSS (Operations Support/Business Support)

Oil and Gas

Real Estate

Vertical-Specific

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Commuter Benefits is a suite of products from Edenred, used to help solve today’s commuting challenges for employees. With traditional options like public transit, Lyft shared rides, and parking, their solutions include mobility solutions like bike share, e-scooter rental and single occupancy Lyft rides integrated into one commuter mobility account. The service also identifies pre-tax eligible expenses, so the user's company and its employees receive tax incentives and remain compliant with IRS regulations.

Rippling’s platform for HR, IT, payroll, and spend management automates the entire employee lifecycle, ensures compliance, supports device management, and provides real-time financial visibility from a central dashboard.

Rippling

Webexpenses

Commuter Benefits by Edenred

Expense Management Software is designed to submit, process, reimburse, and track employee expenses. Typical features facilitate and automate invoicing and approval processes. Document management is usually contained in the software for capturing receipts and creating an audit trail. This allows administrators to approve expenses (e.g. for travel) and generate reports. More comprehensive software manages travel itinerary and add various levels of support for the transaction process, increasing efficiency and reducing fraud.

Expense Management

Banking

Likelihood to Recommend

Usability

Payment Management

Employee Expense Reporting

Corporate Card Reconciliation

Customizable Approval Policies

Financial Document Management

Payment Status Tracking

Payment Audit Trail

Duplicate Bill Detection

Advanced OCR

Electronic Funds Transfer

Edenred

Allows companies to track employee expenses to make cost-effective decisions.

Allows companies to reconcile employee expenses with company card statements.

Features that allow for the management of payments across various forms of finance/accounting software.

Policies for different types of approvals can be customized, sent to multiple approvers, automatically approved, etc.

Invoices, expense reports, and associated documents are stored within the platform for any future needs.

Tracks what stage payments are at in the process, from approval to receipt.

Allows admin users visibility into the entire payment process, from receiving the expense claim or invoice to the payee receiving payment.

Detects duplicate invoices or expense reports to prevent double payments.

Automatically imports information from invoices, receipts, expense reports, and other 
scanned documents into the platform.

Funds can be transferred via EFT as opposed to paper checks.

PCI Compliant Security Measures

Banking and finance information is protected according to Privacy Shield and GDPR standards.

Commuter Benefits by Edenred 2025-02-22 10:26:03

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Expense Management Software

I experienced financial loss and inconvenience caused by a defective Commuter Benefits by Edenred MasterCard ending, which was issued to me by your company. The card’s magnetic strip was faulty from the outset, preventing me from completing in-person transactions that required swiping. While I was able to make online payments, my daily commute expenses— which require a card swipe—could not be processed. As a result, I was unable to pay for my commute with pre-tax dollars as per the terms of the program. Reaching customer service was also extremely difficult. It took me over 40 minutes to speak with a representative, who confirmed that the card was generating errors upon swiping. This issue was entirely due to Commuter Benefits by Edenred issuing a defective card. Given the financial loss I incurred from being unable to use my pre-tax benefits as intended, as well as the inconvenience and time lost resolving this issue, I kindly requested appropriate compensation. The company is very lousy business who don't provide the service according to the agreement.

It takes forever to reach the customer service rep.
They provided me with the defective card so I couldn't use my pretax dollars for the month.
The business is not caring about customers.
I had a financial loss because of the company.

Customer service area
Provide with working debit cards

I had a financial loss because of the company

Commuter Benefits by Edenred

Overview

What is Commuter Benefits by Edenred?