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eFax is an encrypted cloud-based fax service that allows users to send, receive, and edit faxes online, from email, or from a mobile application. It provides users with a unique fax number attached to their email address, thereby avoiding the need to use a fax machine or print incoming faxes.https://dudodiprj2sv7.cloudfront.net/product-logos/Q6/op/X0LAFVESDID7.PNGeFax is gReat!We use eFax across our entire company. We were able to do away with a landline (for fax) and implement this solution as a cost-saving measure. It's much easier to fax directly from your desk and receive faxes in an inbox! We no longer have the cost of a landline and are able to fax from our desks without using a cumbersome fax machine.,Ease of use. Low cost. Seamless integration.,We receive a lot of spam faxes. It would be nice if there was a way to filter these out.,10,We were able to reduce costs by using eFax and make our faxing company-wide simpler! We were able to remove a landline for faxing.,,Salesforce LightningA secure, cloud based fax solution.Efax is not mandated by the company, so individuals use what they deem fit. eFax corporate is the HIPPA compliant electronic fax. It allows you to access inbound and outbound faxes from any device with a browser, securely. Automatic e-archive of fax communications too.,The fax always goes through, there are no issues with reliability. It offers a variety of features such as taking photos and saving files. It can receive faxes too. It can save faxes for a long time and allows you to save contacts.,The process is slow and takes a long time to complete. The interface is clunky and needs to be revamped, is a little outdated. Also takes a long time to retrieve the fax.,7,We were able to integrate eFax in to a web app quickly and easily Sends a fax via internet, helps speeds up the typical fax. A secure fax solution that is easy to use.Great, simple fax option, especially for remote employees!Our whole organization uses eFax to send and receive secure faxes. Security and protection of personal data is very important in the health industry and eFax fits the bill without the need of each employee (who all work remotely) to all have an actual fax machine.,Security is excellent and meets our needs. We don't use fax very often but when we do we know it will be secure. Improved user interface. The old interface was clunky and non-intuitive. The recent update made using eFax so much better and simpler. No need for a fax machine! eFax sends a digital version of a document (that can be scanned in if needed). Uploads and downloads are both very simple.,Since the updates to the UX, I don't have many negative things to say.,9,Minimal - this is just a basic necessity of doing business so an expense that can't necessarily be avoided. But its not a big cost center for us and doesn't generate revenue.,8x8, MailChimp, HubSpot CRMeFax saved us $$This program saves us money, paper, and time. We are a busy physician office that receives and sends medical records all day long. We try to be as resourceful as possible. This is a lifesaver for us.,Saves money Saves time Lets us use our resources elsewhere for production.,Sometimes we have difficulty retrieving faxes The letters are hard to read Support could be a little more prompt,10,Nice price Great product Easy setup,,Kareo EHR, Dropbox, Practice FusionAffordable Electronic faxing!We use efax mostly company wide as well as for specific departments. Great option for remote workforce.,Remotely available faxing for both sending and receiving. Ability to send faxes using standard email. Ability to set a group of users to receive a fax is a nice option as well.,Currently a limit of 5 users to receive a group fax. Adding the ability for more users would be a nice option. We have 3 different fax numbers but the 5 user limit applies across the board verses per line.,10,Reduce the costs of dedicated fax machines and phone lines. Availability to remote workforce not in a specific office.
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eFax
12 Ratings
Score 8.7 out of 101
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eFax Reviews

eFax
12 Ratings
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Score 8.7 out of 101
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Gina Howard profile photo
July 30, 2018

User Review: "eFax is gReat!"

Score 10 out of 10
Vetted Review
Verified User
Review Source
We use eFax across our entire company. We were able to do away with a landline (for fax) and implement this solution as a cost-saving measure. It's much easier to fax directly from your desk and receive faxes in an inbox! We no longer have the cost of a landline and are able to fax from our desks without using a cumbersome fax machine.
  • Ease of use.
  • Low cost.
  • Seamless integration.
  • We receive a lot of spam faxes. It would be nice if there was a way to filter these out.
eFax works well for our small business! It is extremely easy to use and setup. Anyone can do it!
Read Gina Howard's full review
No photo available
November 29, 2018

eFax Review: "A secure, cloud based fax solution."

Score 7 out of 10
Vetted Review
Verified User
Review Source
Efax is not mandated by the company, so individuals use what they deem fit. eFax corporate is the HIPPA compliant electronic fax. It allows you to access inbound and outbound faxes from any device with a browser, securely. Automatic e-archive of fax communications too.
  • The fax always goes through, there are no issues with reliability.
  • It offers a variety of features such as taking photos and saving files.
  • It can receive faxes too.
  • It can save faxes for a long time and allows you to save contacts.
  • The process is slow and takes a long time to complete.
  • The interface is clunky and needs to be revamped, is a little outdated.
  • Also takes a long time to retrieve the fax.
eFax is good for letters, pictures, and simple files. Cloud based secure/encrypted solution that is user friendly and easy to use.
Read this authenticated review
No photo available
July 30, 2018

eFax Review: "Great, simple fax option, especially for remote employees!"

Score 9 out of 10
Vetted Review
Verified User
Review Source
Our whole organization uses eFax to send and receive secure faxes. Security and protection of personal data is very important in the health industry and eFax fits the bill without the need of each employee (who all work remotely) to all have an actual fax machine.
  • Security is excellent and meets our needs. We don't use fax very often but when we do we know it will be secure.
  • Improved user interface. The old interface was clunky and non-intuitive. The recent update made using eFax so much better and simpler.
  • No need for a fax machine! eFax sends a digital version of a document (that can be scanned in if needed). Uploads and downloads are both very simple.
  • Since the updates to the UX, I don't have many negative things to say.
This has worked very well for our remote employees, so they can have access to a fax option without needing a fax machine. If an organization is in a central location with an office and fax machines on site, there may not be as much of a need, though it would still work and be an effective option.
Read this authenticated review
Lynn Reeves Hill profile photo
May 04, 2018

User Review: "eFax saved us $$"

Score 10 out of 10
Vetted Review
Verified User
Review Source
This program saves us money, paper, and time. We are a busy physician office that receives and sends medical records all day long. We try to be as resourceful as possible. This is a lifesaver for us.
  • Saves money
  • Saves time
  • Lets us use our resources elsewhere for production.
  • Sometimes we have difficulty retrieving faxes
  • The letters are hard to read
  • Support could be a little more prompt
We are a physician practice that receives faxes all day long. We love resources that make our job easier.
Read Lynn Reeves Hill's full review
No photo available
February 17, 2017

eFax Review: "Affordable Electronic faxing!"

Score 10 out of 10
Vetted Review
Verified User
Review Source
We use efax mostly company wide as well as for specific departments. Great option for remote workforce.
  • Remotely available faxing for both sending and receiving.
  • Ability to send faxes using standard email.
  • Ability to set a group of users to receive a fax is a nice option as well.
  • Currently a limit of 5 users to receive a group fax. Adding the ability for more users would be a nice option. We have 3 different fax numbers but the 5 user limit applies across the board verses per line.
In our case there are times whereby a client requests a priority they need handled and they fax the request. We have those particular requests go to a group of users so whomever is available the quickest can respond to the need.
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eFax Scorecard Summary

About eFax

eFax is an encrypted cloud-based fax service that allows users to send, receive, and edit faxes online, from email, or from a mobile application. It provides users with a unique fax number attached to their email address, thereby avoiding the need to use a fax machine or print incoming faxes.
Categories:  Output Management

eFax Technical Details

Operating Systems: Unspecified
Mobile Application:No