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eFront Learning

Score8.4 out of 10

6 Reviews and Ratings

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What is eFront Learning?

eFront is a flexible LMS platform for enterprises that need advanced security measures and extensive customization to train masses of employees, partners, and customers.

According to the vendor, eFront is designed to be an adaptable enterprise LMS, and gives users complete control over their virtual training environment and data. Additionally, the vendor says it blends well with any other infrastructure.

The vendor’s value proposition is that eFront helps the user’s business grow by keeping their workforce skilled, partners qualified and customers smart.

Categories & Use Cases

Media

Reports
Course
View of eFront administrator dashboard, including key actions and a summary of courses, users, completions and sign-ins.
View of eFront administrator course catalog view with functionality to manage courses and change view mode.
eFront Administrator system reporting includes users, courses, tests, certificates and all other reporting functions.
eFront learner view includes summary of the lessons within the course, as well as interactive information on users, completion and average score.
View of an example test on eFront

1 / 8

Key Features

Learn about the best (and worst!) features eFront Learning has to offer, as determined by TrustRadius' reviewers.
Based on 6 ratings of eFront Learning's features
View all features

Top Performing Features

  • Compliance management

    Users can identify potential risks and ensure that requirements are met and that certifications are up to date.

    Category average: 8.5

  • Course authoring

    Users can develop and assemble online learning content.

    Category average: 8.4

  • Learning administration

    Administrators can manage the content and people (students/employees, course authors, instructors, etc.) on the platform.

    Category average: 8.2

Areas for Improvement

  • Assignments

    Users can assign courses/curricula to individuals or groups, with due dates.

    Category average: 7.8

  • Learning reporting & analytics

    Provides insights into course completion, engagement with learning content, etc.

    Category average: 8.1

  • Mobile friendly

    Students or employees can access content from mobile devices. Course authors can develop responsive learning content.

    Category average: 7.6

Reviews

What users are saying about eFront Learning.
View all reviews

Great LMS if you not plan to strictly modify it for your business needs

Incentivized
Oleksandr TorloView profile
Product Advisor, Co-founder in Engineering at Intelza (1-10 employees employees)

Pros

  • courses management
  • quizes management
  • variety of addons

Cons

  • need better gamification
  • need direct integrations with CRM
  • need modern web interface

Return on Investment

  • We decided not to continue the trial because it will be either very expensive or impossible to modify the system to our requirements

Alternatives Considered

Absorb LMS, Canvas, Easy LMS, Cofense LMS, JoomlaLMS, MATRIX LMS, WizIQ LMS and Teachable

Other Software Used

Easy LMS, Teachable, MATRIX LMS

eFront Learning--great way of the future

Incentivized
Marta BudzanView profile
Commodity Revenue Accounting Manager in Finance and Accounting at Covanta (1001-5000 employees employees)

Pros

  • High flexibility in creating various modules
  • Different options to learn for users
  • Technical services and customer support available at all times

Cons

  • Merging this software may be difficult and cumbersome at times
  • Reporting features can be worked on for better and easier usability
  • Not very easy to organize files/folders in the system

Return on Investment

  • Better information available
  • Great learning portal
  • Customer service available at all times

Alternatives Considered

SAP Litmos

Other Software Used

DocsApp

eFront Has an Attractive Back End, If You're Into That Kind of Thing

Incentivized
Verified User
Project Manager in Information Technology (5001-10,000 employees employees)

Pros

  • eFront has a great deal of flexibility, allowing us to customize certain requirements, the look and feel of the web interface, the overall user experience.
  • It keeps very good track of user progress throughout lessons, and allows us to quickly identify users who may require more personalized training.
  • The reports module has a great selection of standard reports, and allows us to build certain custom reports as well.
  • SCORM compliant, with the Tin Can API means that we will be able to share data with parts of the organization that are not using eFront as their primary LMS.

Cons

  • Support desk is geared towards back-end programmers. As an Administrator, I am reliant on the User Interface to accomplish everything I need to do. When I get stuck, they occasionally come back at me and ask me to send a copy of a file buried somewhere in the server, only accessible to someone with SCP access to our server. I end up having to refer the response to a PHP programmer - and so far, the solve rate for those issues is 0%
  • The Courses are not clickable, and they are much larger in the display than the clickable lessons. I get a lot of support requests where people believe they cannot access the course because they clicked on the 24 pt. course name and nothing happened. I write back and tell them to click on the 12 pt. Lesson, and they get in. It's just an ergonomic nuisance really. Not mission-critical.
  • Most of the test question types do not work in a lot of browsers, so we are limited to T/F and Multiple Choice. There may be a way to remedy this, but I haven't figured it out.

Return on Investment

  • Increased employee efficiency
  • Adoption of misunderstood and maligned software that is essential to our company
  • Lots of pats on the back from upper management
  • Impressively easy to sign up new users through a self-registration process - went from 0 to 2,000 in three weeks.

Alternatives Considered

None

Other Software Used

SAP BPC (Business Planning and Consolidation), Anaconda, Camtasia

Usability

eFront: Decent functionality at a high price

Incentivized
Verified User
Team Lead in Finance and Accounting (201-500 employees employees)

Pros

  • The customer service is pretty good
  • Ability to create reports that pull key information from massive amounts of data
  • Ability to log tickets for issues

Cons

  • It is difficult to learn how to create reports that show exactly what you want. The dashboard part of the software is not very user friendly. Extensive training is necessary to learn how to use it proficiently.
  • It is very expensive, including licenses, training, report creation, etc.
  • I've experienced downtime with the site a few times.

Return on Investment

  • Faster, more accurate reconciliation
  • Increased employee efficiency
  • Ease of reporting

Review of a 3 year user of eFront.

Incentivized
Verified User
Employee in Finance and Accounting (10,001+ employees employees)

Pros

  • The tool gives you a simple rating system from 1-4 and if you do not qualify as a 3 or 4 it insists that you develop an action plan to address the issue you might have with the particular KIC.

Cons

  • The tool could use a simpler layout and become slightly more user friendly. Possibly have better guidelines as to where to find particular items or illustrate the flow of what needs to be completed first and so forth. Overall just a simpler layout would go a long way, seems a little clustered at the moment.

Return on Investment

  • It has led to finding and correcting any issues we have seen with our KICs and developing a better environment within the organization that no longer has risks with any KICs.

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